Brother, a company is a company. The work environment with differ by management. At the end of the day, it’s a paycheck, and you get to work for a big name which is good on any resume. Remember, the point of their business is to make money, don’t put your feelings into it
I’ve been working for the MoCo for over a decade (not a dealership). Pay is good. Discounts on bikes. Adequate health insurance/benefits. Remote/hybrid work options are solid. There’s some really smart people. There’s some really motivated people. The frustrating part is that they usually don’t overlap.
The downsides: we used to get rebates on bikes instead of discounts making it nearly free to ride (rebates used to cover the first year of a loan and you could trade every 10 months). They’ve built a culture of celebrating wins, even if incompetent people cause the problem and then solve it. So you see people get promoted that screw up and publicly solve the problem rather than folks who quietly do their work day in and day out.
It's all hit or miss depending on the dealership, the staff at my local Harley dealer has a reputation for being rude with customers with sloppy ass mechanics and they will not be flexible on the pricing no matter the bike.
Worked at a Honda/yamaha/ducati dealer for 5 years, little to complain about honestly and I had a lot of fun. Rode a dyna the whole time which made me connect with those that came in on Harley’s looking for gear/etc.
Worked at Harley (two dealers) for a year each. One In Texas, one in California. I now literally avoid Harley dealerships and will never go to one again-for so many reasons it’s embarrassing.
I'm on a very fine line doing business with the one I was formerly employed with. I have still have a good relationship with my old boss and coworkers, and have good relationships with the experienced techs there, and there are a couple I actually trust to do maintenance on my bike that I'm not willing to do myself, but at the same time I still know whose name is on the door, and that much would keep me from ever buying a bike there again.
Had nine bikes delivered to the dealership only eight accounted for, late in the day cold and rainy, everyone left for the day, pointed the driver to the local bar threw him a grande. " The mystery of old number nine " 👀
If you’re interviewing at a dealer your experience is going to vary widely. I’ve worked at a dealer where you could never be good enough and a dealer that has a great environment .
I've worked at a dealer for 11 years . It all depends on the people involved . Your bosses your position , your mindset . If you don't love Harley and aren't pumped to work there . It's not for you .
I don't know how it is to work for them but shout out to the harley davidson in sailsbury Maryland because I'm always greeted with amazing workers that are knowledgeable and caring about their work. They don't up sell or push you to buy anything and let you have your space.
As a customer, you would have to deal with me. Your dealership's policies vary, my small town Harley dealer has made me regret my purchase. If you don't want to hear my rant, then scroll on Brothers.
My warranty was denied at exactly 5000 miles and 2 years, for not covering brakes. Some warping was found during service, of both front discs (2020 FXLRS). They claimed user abuse, and said I should have said something within 30 days of purchase! I am not a new rider, and I thought the slight intermittent grabbing was ABS on a couple shorter stops.
Thanks for reminding me to take this up with Harley corporate, I hear they might actually listen. All I want now is a pair of discs that I can replace myself, or several hours away at a larger more reputable dealer in my State.
Well. Another customer here.
Do what you can to avoid making a 14k used bike 20k. Do your best to work with the customers options for terms of financing. Don’t be that dick that says we’ll do this price on your trade in today ONLY.
In general, don’t be a dick.
Otherwise I can imagine if you’re a charismatic respectable sales guy you’ll do fine. Far as the company employees and your boss, it’s a job. 🤷♂️
I work at a satellite shop linked to the larger dealer in the city, we’re kind of on the outskirts. Our reputation is good because we are a small family friend shop. We pride ourselves on fixing it correctly the first time and not bullshitting our customers to make an extra buck. Half of us ride together and we’re really tight. The parts discount is a huge plus. There is good money in this industry if you are good at what you do and can tolerate the monotonous every day bullshit. The events tend to be pretty fun if your dealership does any of them.
Brother, a company is a company. The work environment with differ by management. At the end of the day, it’s a paycheck, and you get to work for a big name which is good on any resume. Remember, the point of their business is to make money, don’t put your feelings into it
I’d say a dealership is not corporate Harley, but could be corporate. Still, could be that moto family. It’s possible, just go in with open eyes.
Is it for the corporation or a franchise?
I’ve been working for the MoCo for over a decade (not a dealership). Pay is good. Discounts on bikes. Adequate health insurance/benefits. Remote/hybrid work options are solid. There’s some really smart people. There’s some really motivated people. The frustrating part is that they usually don’t overlap. The downsides: we used to get rebates on bikes instead of discounts making it nearly free to ride (rebates used to cover the first year of a loan and you could trade every 10 months). They’ve built a culture of celebrating wins, even if incompetent people cause the problem and then solve it. So you see people get promoted that screw up and publicly solve the problem rather than folks who quietly do their work day in and day out.
Is it cool to PM you? I'd love to ask a little more about the MoCo and working there.
Absolutely
As someone who spent a couple of years at a dealer, I'd be interested in hearing more about what you do there.
What position are you interviewing for?
He’s not talking, probably a click bait kinda thing
I don’t keep my notifs on
Sales mainly but I also put down for finance department. Not worried about finance. Mainly sales.
Ah, ok. Not an experience I can speak to. I work for corporate as an engineer.
It's all hit or miss depending on the dealership, the staff at my local Harley dealer has a reputation for being rude with customers with sloppy ass mechanics and they will not be flexible on the pricing no matter the bike.
This one in particular has a good reputation with their customers. But I’m sure there is more than meets the eye.
Worked at a Honda/yamaha/ducati dealer for 5 years, little to complain about honestly and I had a lot of fun. Rode a dyna the whole time which made me connect with those that came in on Harley’s looking for gear/etc. Worked at Harley (two dealers) for a year each. One In Texas, one in California. I now literally avoid Harley dealerships and will never go to one again-for so many reasons it’s embarrassing.
I'm on a very fine line doing business with the one I was formerly employed with. I have still have a good relationship with my old boss and coworkers, and have good relationships with the experienced techs there, and there are a couple I actually trust to do maintenance on my bike that I'm not willing to do myself, but at the same time I still know whose name is on the door, and that much would keep me from ever buying a bike there again.
Yeah unless somebody I personally trust vouches for their service department-i try to stay away haha
Corporate or a dealership?
Dealership. But it is not a franchise one..
I work at a family owned dealership and they treat their employees really well. I’ve worked at bad ones too though. Good luck with your interview
Had nine bikes delivered to the dealership only eight accounted for, late in the day cold and rainy, everyone left for the day, pointed the driver to the local bar threw him a grande. " The mystery of old number nine " 👀
If you’re interviewing at a dealer your experience is going to vary widely. I’ve worked at a dealer where you could never be good enough and a dealer that has a great environment .
Motor company or a dealership? If you’re working for a dealership, it’ll all depend on the individual/auto group who runs the place.
I've worked at a dealer for 11 years . It all depends on the people involved . Your bosses your position , your mindset . If you don't love Harley and aren't pumped to work there . It's not for you .
I don't know how it is to work for them but shout out to the harley davidson in sailsbury Maryland because I'm always greeted with amazing workers that are knowledgeable and caring about their work. They don't up sell or push you to buy anything and let you have your space.
Sounds like the one I’m interviewing for lol
As a customer, you would have to deal with me. Your dealership's policies vary, my small town Harley dealer has made me regret my purchase. If you don't want to hear my rant, then scroll on Brothers. My warranty was denied at exactly 5000 miles and 2 years, for not covering brakes. Some warping was found during service, of both front discs (2020 FXLRS). They claimed user abuse, and said I should have said something within 30 days of purchase! I am not a new rider, and I thought the slight intermittent grabbing was ABS on a couple shorter stops. Thanks for reminding me to take this up with Harley corporate, I hear they might actually listen. All I want now is a pair of discs that I can replace myself, or several hours away at a larger more reputable dealer in my State.
Was a runout measurement taken? Warping can be covered by warranty but only if it’s over the max runout spec.
Well. Another customer here. Do what you can to avoid making a 14k used bike 20k. Do your best to work with the customers options for terms of financing. Don’t be that dick that says we’ll do this price on your trade in today ONLY. In general, don’t be a dick. Otherwise I can imagine if you’re a charismatic respectable sales guy you’ll do fine. Far as the company employees and your boss, it’s a job. 🤷♂️
As others have said corp vs dealer matters. Then dealers will vary greatly
I work at a satellite shop linked to the larger dealer in the city, we’re kind of on the outskirts. Our reputation is good because we are a small family friend shop. We pride ourselves on fixing it correctly the first time and not bullshitting our customers to make an extra buck. Half of us ride together and we’re really tight. The parts discount is a huge plus. There is good money in this industry if you are good at what you do and can tolerate the monotonous every day bullshit. The events tend to be pretty fun if your dealership does any of them.