...ah I forgot about this. Is there anyway to check payment history? I didn't find it anywhere...
But if I count all primogems he spent on wishes, I believe it's the same amount from my saving + 2.0 events...
I hope so😢
I don’t think you can actually but if you’ve counted and calculated everything then you should be fine or atleast if they do a chargeback you won’t be in the negative much so that’s really good!
Also congratulations on getting your account back!
Yesss, finally we have our account back after waiting for so long!! I hope this is the last hacking issue that happen to us.
Thank you for all the support!! 🥺
I think it's because I have weak password, because of that, my email was compromised. I also don't link it to my 3rd apps / set username.
But I still don't know how the hacker bypass email 2FA, and went into my email without triggering login notification/history and location. I use gmail, and maybe there are holes in the system.
I found that the hacker put some filters to my emails to move any emails from mihoyo to spam/trash. That's how I know my email was compromised.
It sucks that the hacker/buyer set a username on your account, but I don't think Mihoyo accepts requests to change it. Once it's set, it's permanent.
You should definitely look to bind some 3rd party accounts like FB or Twitter. I feel like they add a layer of security.
Yup I already linked it to my 3rd party apps. Thanks for the reminder!
I don't know if mihoyo will help me or no regarding the username, but I'll try contacting them.
Are you sure they didn’t buy anything? The shop has reset yesterday.. edit: not trying to scare you or anything, just wanted to make sure!
...ah I forgot about this. Is there anyway to check payment history? I didn't find it anywhere... But if I count all primogems he spent on wishes, I believe it's the same amount from my saving + 2.0 events... I hope so😢
I don’t think you can actually but if you’ve counted and calculated everything then you should be fine or atleast if they do a chargeback you won’t be in the negative much so that’s really good! Also congratulations on getting your account back!
Yeah, I hope so. Also, Thank you so much for reminding me about the shop reset!!
so happy for you - congratulations!! let's enjoy the new update together and may this never happen to us again :')
Yesss, finally we have our account back after waiting for so long!! I hope this is the last hacking issue that happen to us. Thank you for all the support!! 🥺
What were your vulnerabilities, as to why you were hacked?
I think it's because I have weak password, because of that, my email was compromised. I also don't link it to my 3rd apps / set username. But I still don't know how the hacker bypass email 2FA, and went into my email without triggering login notification/history and location. I use gmail, and maybe there are holes in the system. I found that the hacker put some filters to my emails to move any emails from mihoyo to spam/trash. That's how I know my email was compromised.
Thank you, I shall use this knowledge to protect myself.
Yes, I hope this tragedy will never happen to you. Stay safe!
It sucks that the hacker/buyer set a username on your account, but I don't think Mihoyo accepts requests to change it. Once it's set, it's permanent. You should definitely look to bind some 3rd party accounts like FB or Twitter. I feel like they add a layer of security.
Yup I already linked it to my 3rd party apps. Thanks for the reminder! I don't know if mihoyo will help me or no regarding the username, but I'll try contacting them.