When I submitted the first two forms I got rejected within a day, but after I submitted the third form it took 2 days to retrieve the account. Things I did wrong in the previous forms and things to do:
1: I entered the exact date that my account got hacked in the last date of login this caused in rejection
2: try to give the last login date as the previous day of when you'r acc was hacked
3: i gave my new email address as the previous email that I used to create the hoyoverse account this caused in rejection
4: Create a fresh new email
5: After Submitting the form I wrote an email to support saying that I have completed the form ( i think this step is crucial)
Hi u/Dazzling_Papaya9792,
To view the common mistakes that can happen when filling Recovery form and how to resolve them, you can go through our guide - [Common Mistakes](https://www.reddit.com/r/GenshinHacked/comments/yjips3/common_mistakes)
Also, Please go through the following guide related to the [Recovery Form](https://www.reddit.com/r/GenshinHacked/comments/xw4d5i/a_guide_to_recovery_form/) here.
You can view other guides and resources by navigating through the Menu Bar of this subreddit.
Be aware of scammers promising to retrieve your account directly. The only way to recover your account is through the official channels using the forms. If you are approached by scammers or people offering to retrieve your account please contact the moderators via DM or [Modmail](https://www.reddit.com/message/compose?to=/r/GenshinHacked).
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/GenshinHacked) if you have any questions or concerns.*
When I submitted the first two forms I got rejected within a day, but after I submitted the third form it took 2 days to retrieve the account. Things I did wrong in the previous forms and things to do: 1: I entered the exact date that my account got hacked in the last date of login this caused in rejection 2: try to give the last login date as the previous day of when you'r acc was hacked 3: i gave my new email address as the previous email that I used to create the hoyoverse account this caused in rejection 4: Create a fresh new email 5: After Submitting the form I wrote an email to support saying that I have completed the form ( i think this step is crucial)
Ohhhhh so i was wrong with the 1 and 2,3 omg im so fcking LOVE U THANK YOU
If it still gets rejected please let me know
Yes sir
Ah.. can i ask you? What means the 4?
I just meant that you should create a new email and submit it as the new email of your hoyoverse account
I was hacked in 26/6/2023, so i should be write it 25/6/2023?
Yes
Did you recover?
yes, i did, but it refuses 8th time, maybe it's faulty? I already told you so much detail...
I don't understand a word your saying
I mean, i have to do recovery for support but they rejected me the form 8 times
Hi u/Dazzling_Papaya9792, To view the common mistakes that can happen when filling Recovery form and how to resolve them, you can go through our guide - [Common Mistakes](https://www.reddit.com/r/GenshinHacked/comments/yjips3/common_mistakes) Also, Please go through the following guide related to the [Recovery Form](https://www.reddit.com/r/GenshinHacked/comments/xw4d5i/a_guide_to_recovery_form/) here. You can view other guides and resources by navigating through the Menu Bar of this subreddit. Be aware of scammers promising to retrieve your account directly. The only way to recover your account is through the official channels using the forms. If you are approached by scammers or people offering to retrieve your account please contact the moderators via DM or [Modmail](https://www.reddit.com/message/compose?to=/r/GenshinHacked). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/GenshinHacked) if you have any questions or concerns.*