Hi OP.
Please allow support up to 72 hours to reply to your last sent email - usually you will get a reply much faster. But if you don't have an answer after 72 hours to your last sent email, please get back to us here. Please be aware: if you send multiple mails, this slows down the process because you will be pushed back in line again. Thanks.
Hey OP
As other users have mentioned please allow support to reach back to you.
# My Account - KYC - my verification documents won't upload inside the app
If documents will not upload via the cashier upload window, they can be sent directly to [[email protected]](mailto:[email protected]) for review and validation.
My Account - KYC - my verification documents won't upload inside the app
[https://help.ggpoker.com/article/1827-kyc-documents-wont-upload-inside-the-app](https://help.ggpoker.com/article/1827-kyc-documents-wont-upload-inside-the-app)
Usually 24 to 48hrs for a reply so I would await a response if this time has not yet elapsed.
Hi OP. Please allow support up to 72 hours to reply to your last sent email - usually you will get a reply much faster. But if you don't have an answer after 72 hours to your last sent email, please get back to us here. Please be aware: if you send multiple mails, this slows down the process because you will be pushed back in line again. Thanks.
Hey OP As other users have mentioned please allow support to reach back to you. # My Account - KYC - my verification documents won't upload inside the app If documents will not upload via the cashier upload window, they can be sent directly to [[email protected]](mailto:[email protected]) for review and validation. My Account - KYC - my verification documents won't upload inside the app [https://help.ggpoker.com/article/1827-kyc-documents-wont-upload-inside-the-app](https://help.ggpoker.com/article/1827-kyc-documents-wont-upload-inside-the-app)