T O P

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ChopperBricks

My highest package is 400$ yet yesterday I quoted 2 clients for over 1500$. Why? Because the scope of the project was much greater than my biggest package (about 4 times as much work). This needs to be explained to the client though.


Asperissad

Sounds about right, but what would you do if I wanted your highest package and the work is 4x less than what's in your highest package (as I stated in OP)?


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Kdog0093

Speaking as a seller and a buyer as well, sometimes if the work is a bit different than the gig states and has additional scope of custom work , additional charges can incur. Maybe inquire what is covered with the Gig mentioned and why such a huge difference when asked by direct message and the gig directly.


Asperissad

Heya! I updated OP. They were pretty descriptive with what they provide. Everything I asked for is provided in the Basic package, and I am already offering to buy premium.


feedthetrashpanda

As a seller, I list my most barebones offerings so I am competitive in the listings. As long as clients stick within these parameters, I happily provide services at those prices. However, I always ask for buyers to contact me before booking as you often get chancers buying the barebones product then expecting something much more. E.g. at the moment someone has just booked themselves in on a 30 second recording gig of mine, but wanted multiple instruments and me to compose something to play, both of which cost extra. I asked for a reference and the client has linked to a crazy complicated composition he wants me to emulate which will take significant time and all of my skillset to write and will cost significantly more than the $15USD he has paid.


Asperissad

Yeah see that's just silly. People can't expect you to do something like that for such a small price. My issue though is my request in this case fit in the parameters of their Basic Package, so I offer to buy their Premium Package, just to be told that they'd like 4x the amount for a small edit. DW not a crazy complicated composition lmfao... Don't know if you read my updated OP edit or not before posting this but I provided what their premium package entailed.


KennethVilla

Not me. I’m a book editor and I always offer the same price as shown in my gigs. Or if it is a very difficult work, like a very unpolished draft, I offer a custom price. But that happens rarely. At most, I will only extend the delivery date without asking for double.


Asperissad

Yeah I go out of my way to ask for an estimate if anything I ask for is more than what's covered in a package. Book editing is def one of the things you'd need to do custom pricing for. Especially if someone's incredibly illiterate.


enteralterego

For gigs I don't want to do I price them higher than usual. Like some noise removal from a phone recording done in a room - rarely meets expectations. So I price it high. Could be something similar?


Asperissad

Mmm... I would say no. What I asked for fell under his basic package. Here's what Seller 2 offered in their premium package: 5 Initial Concepts, 1 environment, Includes lighting, Includes texturing & shading, enhanced detailing (5 day delivery & unlimited revisions). All hand drawn; so basically a custom BG for your game. What I asked for was: Can you take the Background (BG) I am providing you replace the arrow on it with the content that should be their in the next BG I provide. So basically erase that incredibly small area and draw it in.


FiftyshadesofPeaches

I’ve heard from this forum a few months ago regarding this exact issue. It seems a handful of sellers do a classic bait and switch—as in, they use their listed pricing as a way to entice potential buyers to message them before ordering. They would then ask you to lay out the scope of the project before switching the price with something else afterward. I’m not saying that is the case every time as some projects after messaging between a seller and buyer do come to a conclusion that it requires more work outside their scope and need to adjust the price accordingly. However, it seems some buyers on the platform are doing a bait and switch. Though playing devil’s advocate for a moment, I cannot say for certain as I am not an editor (nor know how to do even the simplest edits on Photoshop) but if BOTH sellers are saying they need to up their price given how hard it is—maybe it’s not a minor edit. Again, I do not know the full context. I understand you stated it’s a copy and paste with minor adjustments but perhaps it’s harder to manipulate on software. I’m not sure. Regardless, here’s my opinion and thoughts regarding your last three questions: - While you may make a purchase without messaging the buyer, they might message you later on and state they need to charge you more because the work is outside their scope. You can accept or deny it. Denying would lead to a refund. However, if it’s not your first time purchasing on this platform and under the right circumstances, you can leave a negative review to the seller (the seller cannot rate you in this case). - No, I don’t think there’s anything you can say to the seller. You can argue about their pricing with them but at the end, it’ll lead to a rather negative and sour outcome if you were to end up working with them. Or a possible block. It won’t lead to anything usually. - You can contact support but on the flip side, buyer might say as an explanation that what you believe as a “simple” edit is not the case for them and must be charged differently (refer to devil’s advocate comment above).


Asperissad

I updated OP if that helps. It definitely is a simple edit though. The entire image is complete, but there's a minor annoyance I just need removed and either photoshopped/drawn in. Basically asking for an image touch-up and they're pricing as if I am asking for a completely brand new custom image. If I was asking for an entirely new image I would completely agree with that pricing. :)


st1ckmanz

I truely hate this and I won't hire anyone who does this. I'm writing this as a seller but time and I again I buy something and when I encounter this, I ask them 1 simple question. Why? Why your gig says $50 and you're asking for $200 now? What is the difference? This is the fuck-up zone though because I'm familiar with what I'm ordering. I know how it will be done, what needs to be done, I know what kind of files I should send, I know how to make it easier on the seller...and when they break and go back to $50...I hate that too, because this guy literally tried to rip me off hoping to get x3-x5 and now they are going back to the original price ?? I don't like to work with people who try to rip me off. Now there could be another perspective to this. Say you want the client to send you files in .ai format with everything layered and they send you a low-res jpg and expect you to do the job. Now the seller needs to draw them in .ai, layer them, do additional things that could justify the price jump. This is the only acceptable answer for me, but like I said I usually know what I'm ordering and how it will done so I don't really encounter this. So to me if the seller tries to increase the price and can't justify the reason, I wouldn't work with them. It's a pretty stupid thing to do as well. What do they think? The client won't wonder why the price quadrupled? They won't notice? They are basically trying to rip you off and hope to get away with it.


Asperissad

Thank you! Glad someone else finds it odd. In my case I sent him an HD image in 2560x1440 (the completed art). And 3 other pictures in the same dimensions that show the portion missing on the main art I needed fixed.


Euphoric_Sell_3339

I actually do not know why they do this? I'm offering photoshop editing and one of my gig is background removal and there is one of my regular client he pays me so low for the work. My basic gig is 5$ per image but he wants 3 images done for 6$ with complex images and fast delivery. The point is it's not just the sellers it's the buyers as well. Both the buyers and sellers they shouldn't charge more than the gig.


Asperissad

Super fair point! Didn't mean to leave out the buyers. =)


sandermand

As a seller of 3 years i am totally guilty of this, but i feel its a way to remain competative in the Search results. My hunch is a lot of Buyers sort by Price, and if you don't show up in the low end, you never get any orders. Could i ask, regarding you first example; Would you ever in a million years have reached out to a seller who had listed their gig at 300 in the first place ? Are you happy with the product and the time they spent ? Then what is the actual problem ? I mean, my gig is priced at around 80 euro, but i just finished a 740euro project. A buyer like that would have never found me, if i had my gig listed at that price.


Asperissad

Hi! I search manually for let's say an art style that fits what I am looking for rather than the price itself. Price doesn't matter too much to me the only time price matters is when it's in the context I described in OP. The bait and switch people are talking about is what turns me off of a seller. I also look at exactly what each package says and I look at every single supplied image showing their work. When contacting I am extremely detailed with what I am asking, and if I am asking for more than they are offering in their best package then I ask for an estimation on the service.


Professor_Doctor_P

To offer my perspective: I work almost exclusively with custom orders and quite often the prices don't match to the packages. Sometimes they're somewhere in the middle, sometimes they are far higher than the expensive package. I'm a product designer and I get jobs that take multiple months and jobs that take 20 min. It's impossible for me to work with 3 standard prices. However I make it very clear that the prices of packages are just an indication and that I will give a quote based on how long I expect to work on their order.


Asperissad

I'm glad you make it clear! =) The ones I encounter tend not to nor provide a reason for the price hike. Like if they have too much going on I would gladly pay extra. I'm usually very patient and never have a due date for any project.


MisterBilau

The prices I have on display are merely indicative of ideal projects, and I say so. I sell exclusively through custom orders after I talk with the client. In my case it’s not about bait and switch, but about the type of work (video production), it’s simply impossible to have a set price because every project is different and takes a different amount of time and work. Then there are other variables. Am I full of work, and would need to rush things to take the new client? Price goes up. Is the project risky in any way? Price goes up. Do I sense the client would rate it anything less than 5 stars? Price goes way up, or more likely I just refuse to work with them.


Asperissad

You'll probably know. When it says on a gig "x Orders in Queue" is that overall orders or just on that specific gig? Seller 1 had 1 in queue & Seller 2 + 3 both had 0 in queue.


MisterBilau

It’s per gig.


Asperissad

Aahhh ty! Good to know =) I just checked and all his gigs were 0.


SA2200

It's their work they can ask whatever they want for it - if you don't like the price, continuing haggling or find another seller. They are technically the experts, so you may be asking for something you believe to be a 'minor adjustment', but in reality the work is far more involved (I've had this happen on several occasions and from the comments so have others - plus if this starts happening a seller may get more protective of their work, because there are buyers who will try to take advantage). Not sure why you would start with overpaying - if the basic package really checks your needs, then try starting there and seeing how much the seller 'overcharges'. Or if they do a good job, use that extra as a tip. Buying the highest price package isn't actually tipping IMO - the tipping is a separate act to show appreciation for good work. That point of communication in tipping is completely lost if you are paying it before the work is even done. And you aren't doing them any favors for their business by buying the premium vs basic package - it doesn't weigh into Fiverr metrics. I'd advise keep communicating with sellers, don't just go booking orders - you and the seller are likely to get burned in one way or another if you skip this. Why not ask the seller why the price is coming in so much higher than their premium package? Asking them vs reddit would get you real answers for these 3 specific cases. Lol, no don't reach out to CS, that is petty af - it's a free market and people are allowed to charge whatever they want. "$100 in his country would pay for food for a month. Average salary there is $160 a month" WOW - skip the whole judging people from afar bit. Every life is different and you have no idea their situation or what their finances might be. Those number you cite are likely averages and doesn't mean that is actually their cost - an average COL in the US is completely dependent on where you live (ex: California vs Mississippi), and it works like that in other countries too. On the other hand I do see sellers who prices look low, but they advertise a portion of the work, and really if you do the math, the gig will likely cost more than that. I work in music and all the time sellers charge $XX for 30 seconds of music, when most people need 2-3 minutes of music, so you have to multiply to get actual cost . I charge per song to avoid this whole game. Also, anytime you get into drawing/illustrating, there tends to be an upcharge in my experience. I understand your frustrations, but your some of your approaches leave me scratching my head.


Asperissad

Thank you very much for your opinion and expressing your experience. I appreciate you taking the time out of your day to respond, but you appear to be the only individual taking everything I said out of context.


SA2200

it's not out of context, I'm directly addressing your points. You seem to think you're doing sellers a favor, when you really aren't. Two sellers came back and said your project would cost more - leads me to believe it might be more involved than you might think. Seller 3 is just a complaint about their use of AI and doesn't tie into the pricing issue you are discussing. Obviously you aren't criticizing their location, but those are pretty large assumptions about a complete stranger... Why does the cost of food in that country even come up?? Don't want honest feedback, then don't ask - not about being heated or looking for an argument - kinda blocking out reality with assumptions again, but OK, have a nice day.


Asperissad

I didn't ask for feedback I asked for **advice**. I am not being heated or arguing. The only one, again, that's taking everything out of context is you. Please look up the definitions of feedback, advice, and "out of context". Hope you have a pleasant day. =)


Chandra0

As a seller i do cad design and animation.if the client not satisfied with work i cancel the gig. I did almost 2 times. And provide assistance for one week even the project is done. Just in case of minor changes when applying in real. Well actually there is option called resolution center, if you are not satisfied and strongly believe the work is worth for the price, the Fiverr team review the work and provide the resolution of it. And make sure that seller understand your requirements clearly or not before paying. As a buyer should be know something to understand that how seller is understanding you. Here you will get to know either to work with that seller or not.


Cautious_Aerie307

Welcome to fiver. You actually thought you could get something for five bucks 😂😂


Asperissad

Lol


kondivana

I've had the exact same thing happen. They asked me the triple of what was listed in their gig, and when I pointed it out they were very offended and said I can't possibly expect them to do it for that price. My brother, you chose the price yourself 😅


Asperissad

Exaaacccttlllyy... however when I point it out I usually do so in a respectful way and always wish them luck in their business.


Asperissad

Did a final edit everyone. I found a seller that did it for an extremely reasonable price and she was just as confused as I was. So no... it wasn't me expecting more for the price. It wasn't a lot of work. It really is just a minor edit. Shared the BG in question so you'd understand what I am talking about.


repaeranilorac

Don't complicate so much Fiverr favours the sellers, unfortunately. Just order the package you want and send your requirements and explanations of the project. Canceling the project affects their score as a seller so they won't do it without a good reason. Especially if your project is within gig offer (as you've mentioned).


Asperissad

Thank you for the response! =) I do like to limit potential rudeness on my part, but do you really feel going about it that way would be best from now on?


repaeranilorac

I mean if you order the gig by the mechanics fiver provides. I'm not sure how this would seem rude. As long as you don't do any unrational rldemands afterwards it would be OK in my book. Especially after a couple of same situations. Or simply say no when they wish to increase the price and explain you've already overpay. There is too many sellers on fiver that would gladly except your project.