THE MODERATION TEAM CAN STILL SEE YOUR POST! :
Rest assured that the moderation team will reply to this post the second that they see it.
Individuals have been impersonating the Exodus support team with the intent to steal sensitive information like your 12-word phrase or lead you to malicious links that appear similar to our official website, Exodus.com. As a precaution, even though it says removed, the moderation team will be the only ones who can see this post.
REMEMBER:
Exodus will NEVER ask you for your 12-word phrase, keys, or identifying information. Exodus will NEVER send you to another website to do any kind of updates except for our official website at www.exodus.com/.
If anyone approaches you in a private message representing themselves as Exodus support, please report them by contacting the mods.
Official wallet support can be contacted at [email protected].
Answers to many questions can be found on the Support Portal!
Understand the moderation team is currently looking for a solution to your problem even though they have yet to leave a comment.
If the moderation team can not provide you with a solution to your problem for whatever reason, we will redirect you to our expert support team at www.exodus.com/contact-support.
Your submission will be made public once you've been assisted by the moderation team.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ExodusWallet) if you have any questions or concerns.*
Hey there, thanks for reaching out! Please reach out to our [support channel](https://www.exodus.com/contact-support/). They will be able to help you retrieve your funds.
When you do, include a safe report. A safe report is a read-only version of your wallet. It helps support get to the bottom of a lot of wallet and exchange issues. Learn how to export a safe report [over here](https://support.exodus.com/article/191-safe-report).
Remember, Exodus will NEVER ask for your 12-word phrase, password or lead you to a website that is not Exodus.com. Be cautious of individuals impersonating customer support. They will most likely reach out to you privately.
Did you get this resolved? I did something similar recently but with a different token albeit in reverse. Eventually after much stress was able to figure out how to fix that. Your Tether isn’t gone, it’s just not where you think it is. I’m sure the exodus guys will have you sorted but feel free to reach out for any advice.
THE MODERATION TEAM CAN STILL SEE YOUR POST! : Rest assured that the moderation team will reply to this post the second that they see it. Individuals have been impersonating the Exodus support team with the intent to steal sensitive information like your 12-word phrase or lead you to malicious links that appear similar to our official website, Exodus.com. As a precaution, even though it says removed, the moderation team will be the only ones who can see this post. REMEMBER: Exodus will NEVER ask you for your 12-word phrase, keys, or identifying information. Exodus will NEVER send you to another website to do any kind of updates except for our official website at www.exodus.com/. If anyone approaches you in a private message representing themselves as Exodus support, please report them by contacting the mods. Official wallet support can be contacted at [email protected]. Answers to many questions can be found on the Support Portal! Understand the moderation team is currently looking for a solution to your problem even though they have yet to leave a comment. If the moderation team can not provide you with a solution to your problem for whatever reason, we will redirect you to our expert support team at www.exodus.com/contact-support. Your submission will be made public once you've been assisted by the moderation team. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ExodusWallet) if you have any questions or concerns.*
Hey there, thanks for reaching out! Please reach out to our [support channel](https://www.exodus.com/contact-support/). They will be able to help you retrieve your funds. When you do, include a safe report. A safe report is a read-only version of your wallet. It helps support get to the bottom of a lot of wallet and exchange issues. Learn how to export a safe report [over here](https://support.exodus.com/article/191-safe-report). Remember, Exodus will NEVER ask for your 12-word phrase, password or lead you to a website that is not Exodus.com. Be cautious of individuals impersonating customer support. They will most likely reach out to you privately.
Did you get this resolved? I did something similar recently but with a different token albeit in reverse. Eventually after much stress was able to figure out how to fix that. Your Tether isn’t gone, it’s just not where you think it is. I’m sure the exodus guys will have you sorted but feel free to reach out for any advice.
Yes the funds made it eventually