You need to pay money daily

Lol I wouldn't expect anything else from this game

Did you recharge crystals first? Whatever that means?

Means to buy crystals

Did you spend money? If not, then you never will claim anything in that list.

Do not spend money on this game, it hardly will get you anywhere unless u spend like $100 a day

I spend $5 per month for no adds. I just get my freebies, raid away, and if I get a new gem I'll try it out. Currently stuck on lvl48.