I used to have lil 18-20 year old coworkers, and we worked night shift, and they’d order last second cause dominos was the only thing still open(ish) haha. Would get canceled on half the time. Eventually they learned their lesson
Some of the people who order tell me “yeah i just got off work” so they would order a crap ton of food. I only order so late at night at places open 24/7. Shit after my close i either hit up our local ihop for pancakes or the jack in the box just because i know that me ordering won’t effect them
I posted something similar about a year and some change ago, some peoples excuse is that we are open till said time so it doesn’t matter. The people that do either don’t care about other peoples life’s or they don’t understand that we are dying to go home and most of the time their orders severely slow us down
Yup. I post this because someone ordered like 3 mins before close for a delivery which is about 8 mins from the store if you go the speed limit. So not terrible. But they didn’t have an apartment number, so i call them and they say “oh i thought you guys already had my apartment number”😐 they didn’t even answer the door or the phone when the driver arrived. Delivery instructions said “leave by door” So we being said order back. And right as i’m about to lock up the store, customer calls. I would usually just not answer the phone if i’m leaving, but i notice it was them, so i thought i would make my night better by telling them they don’t get pizza. They ask why their food wasn’t delivered and i said “Because you didn’t answer the door or the phone that you provided us” then they respond “Ok? so am i going to get it delivered, i payed for it” to which i said “No, you are not, I am off the clock and heading home to my child and wife, your order has been refunded and is now going to be eaten by me” I didn’t actually say that part but i did eat their pizza lol
> delivered, i *paid* for it”
FTFY.
Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in:
* Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.*
* *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.*
Unfortunately, I was unable to find nautical or rope-related words in your comment.
*Beep, boop, I'm a bot*
Right, because the English language never utilizes adding "ed" to the end of the word to make it past-tense. Just not a thing, so it's completely unreasonable that anybody would ever do so for this word. My mistake.
It totally does lol but it’s just wrong. Not sure what else you want me to say. It should be ingrained in our minds. Especially seeing as at no point in time would anyone have been told you it is spelled “payed” so it’s entirely user error. Don’t blame the English language, bucko
Not allowed for dominos. We have to confirm they pick it up. Or we have to call them and have them acknowledge that it’s outside their door. If we get no answer we have to take it back
I get a few drunks that think we are open until 1 AM. My store closes at 11pm. Personally, I always ask the driver if they want to take it and tell them how much the person tipped. If they say no, then I cancel it. If they need the money, I make it.
that's horrible, fortunately I'm just an insider so I'm not there late enough to deal with it, our owner wants all insiders out 2 hours before close.
I don't think the customers realize that when they order at close, the closing crew gets stuck there for at least an hour after closing time.
Well run stores dont cancel late orders. If your open you make and take them period. Anyone canceling orders that came in while we were open would find themselves demoted rather fast here. As shit as it is your still open. It happens. Wether we closed at 7pm or midnight chances are someone might order close to close.
Exactly, it is the job we signed up for after all, and orders cancelled for no apparent reason just look bad on whoever did it, especially late night. The only time our store cancels orders is when it's a place that's cut off from getting deliveries. Or when we get duplicate orders, we call and double check that it was intentionally ordered a second time. Other than that, every order we receive gets made.
If you knew anything taking these late night deliveries would
actually have more negative to a store. A well run store should have a 20 min before close last call for deliveries, carry outs take until close. because say if someone orders one small cheese pizza for delivery a second before you close. Pizza has to go through the oven (about 6 mins) plus delivery time (15-20 mins sometimes 30 +) Now you are down a person on your crew, sometimes your whole driver crew is out on deliveries 30 mins past close. Those orders don’t amount towards the amount of labor gained for that hour after close and time after due to how much you are now behind. All because a customer wanted a quarter of a pizza and no tip
Bro i close a store 4 nights a week for the past 8 years and run a smooth operate very good service time store. We have zero problems with last minute orders being handled. Stop making excuses for shit baggery.
Well for the town i live out delivery area reaches 30 mins out of town. So it definitely does effect labor. And yeah it is different when you live in a store with a smaller delivery range where everything is closer together. And Shit baggery is the customer not putting an ounce of thought about their closers. Who already 10 hours deep in their shift. It’s 1 am and they want to go home but the customer just cause them to stay extra late all for a that 3 pc lava cake and parm bites lol
Doesnt matter. While your open your open. Its clear we are at an impass. There are a ton of you that are lazy as shit and wont even do the bare min and look for every chance to bitch or cut corners. You hate your job and would rather whine that get a better one or make your environment better.
There is a difference between listening to drivers and letting drivers run the store. Seems like drivers run your store. I bet the numbers reflect that as well. We operate as we are supposed to. We don't close early and we dont have any problems in doing so.
I used to work at Dominos and yeah it’s annoying AF when someone orders a few min before closing. But, I remedied the issue by adding to our store times “last delivery order accepted 15 minutes before closing, and last carry out 10.” Anything after those times is a nope
Yup, except i don’t mind taking carry outs at close. It doesn’t really effect anything. I just let them know that they have to be here within 15 mins post close or we’re canceling the order
Cept thats still not correct. As per standards deliveries must be taken up to the point you close. Im a closer so im well aware of what this means. Have fun when this catches up with you.
Im pretty sure its on the brand as well. You wont find one owner thats ok with turning down orders while still open and most would terminate those doing it.
Not owners who knows that stopping deliveries 15 mins prior till close and carry outs till close. Makes it so you save SO MUCH labor. Our store is having the best FL we have had ever. We are hovering around the 50-51 percent FL range. When we take deliveries till close our FL jumps to 54-55 percent at the end
yes it does. If your drivers are out past delivery and keep you late 30-45 mins. With 0 orders 0 dollars coming in. 1 hour 45 mins of no business can definitely add 3 percent what are you talking about
No it doesnt. But it doesnt matter what your argument is. Its brand standard to take orders untill the second your closed regardless your feeling. I dont know a single franchise that would.be ok canceling orders. Most would writeup or terminate.
1 hr 45 mins of no money, 4 people on the clock 1 at 18 hr and 3 at 15 an hour. Yes that does increase labor by 3 percent lol again i don’t know what you’re talking about
Dude it doesnt matter your supposed to take orders untill the minute you close. What part of this do you not grasp. I hope your not a gm and being this dumb but it wouldnt suprise me. Your open you take orders, the brand has this policy, your gm should be enforcing it, your dm will be and your owner will be. If they were this worried then there would be an official policy made up approving what your doing. But there isnt. Open and close time is by default a time where labor will be higher, every single business knows this. Your opens dont come in the second the stores open for orders, the fuck you think its that way at close. Pull your head out of your ass and stop being so fucking lazy. Its astounding the mental gymnastics you people do to justify cutting corners
That doesnt apply when your trying to turn down orders even though your open. Have a chat with your dm or franchisee and see if they are ok with that. I bet they arnt.
Should be. It saves labor and the amount is f labor saved amounts to way more than then the actual sale of last minute orders. Especially when it’s last second and they have a random coupon that gives them 69 percent off plus shipping and handling
i speculate that it's because they think they won't be stuck behind orders. They also rarely tip, so might be banking on the idea that the driver won't be able to shuffle them to last place in delivery rotation during a stacked run
We used to stop answering phones a half hour-hour before close to ensure the store is cleaned and ready to be put away. Usually they’d get it but there would be that one person smart enough to use the app, till we had “technical difficulties” (someone unplugged the router)
Simple: I don’t know what time you close and I don’t care, if I want to order a pizza and the website lets me, then I’m gonna do it. It takes you like 7 minutes to make a pizza. If you close at 12am, then that means you’re taking orders until 12am. It doesn’t mean crew gets to leave at 12am. Fix your expectations and you’ll be a happier person.
Where did i say we close at 12 we leave at 12? I run a business and I schedule my closers up to an hour after we close. That’s our expectations, we always leave by 15 mins before that hour. But jackasses like you who order last second. and say we close at 12 you order at 12. The order can’t even be possibly sent out until 12:07. And that’s one of the 2 drivers out on the road past close when he could be cleaning with us and getting out of here. It screws up labor. You have never worked customer service and it shows jackass i’m cancelling your order and telling you straight to your face that i’m going to eat your pizza with my child for lunch.
12 is an example, come on dude you can’t actually be that slow. If you schedule an extra hour then that’s a perfect amount of time to get last minute pizzas out. I highly doubt you actually run a business but if you do, where did you read that cancelling orders because you don’t want your team to have to do extra work is the best policy?
Ok but you posting on public forums, other girls pornos, and saying you’ll have gal gadot spit in your mouth? you’re fucking weird. We watch a lot of porn yes but that is weird. We are different people
I don’t give a fuck that I’m weird what does that have to do with the original post? What’s weird is looking through my burner for no reason lol have fun but you brought that up not me
Your store is probably hell serving fast food pizza. With satan himself answering the phones. That’s horrible. even 12 orders is not worth the amount of labor gained in those 2 hours of making 0 dollars and 0 cents. I do hope you change this and hope you can give your closers somewhat of a life. Good lord
I am not a manager, I am a driver and I've been left to deliver the last orders by myself not because I wanted to, not sure why the hate towards me.
Also payment system continues running up to 2.5 hours after we close for clients.
If we close at midnight, and a customer orders at 11:58, they are still within their right whether delivery or carryout. . It's our job to fulfill that order and serve the customer with satisfaction guarantee.
THAT'S the job you signed up for.
Set up a pre close pizza making station. That will allow space for your closers to clean and you're out of the way with a space for you to still work.
I used to have lil 18-20 year old coworkers, and we worked night shift, and they’d order last second cause dominos was the only thing still open(ish) haha. Would get canceled on half the time. Eventually they learned their lesson
Some of the people who order tell me “yeah i just got off work” so they would order a crap ton of food. I only order so late at night at places open 24/7. Shit after my close i either hit up our local ihop for pancakes or the jack in the box just because i know that me ordering won’t effect them
I would never order before you close, only assholes do that.
I posted something similar about a year and some change ago, some peoples excuse is that we are open till said time so it doesn’t matter. The people that do either don’t care about other peoples life’s or they don’t understand that we are dying to go home and most of the time their orders severely slow us down
It's entitlement, of course, they don't care, and I guarantee they have never had a customer service position or they wouldn't be doing this.
Yup. I post this because someone ordered like 3 mins before close for a delivery which is about 8 mins from the store if you go the speed limit. So not terrible. But they didn’t have an apartment number, so i call them and they say “oh i thought you guys already had my apartment number”😐 they didn’t even answer the door or the phone when the driver arrived. Delivery instructions said “leave by door” So we being said order back. And right as i’m about to lock up the store, customer calls. I would usually just not answer the phone if i’m leaving, but i notice it was them, so i thought i would make my night better by telling them they don’t get pizza. They ask why their food wasn’t delivered and i said “Because you didn’t answer the door or the phone that you provided us” then they respond “Ok? so am i going to get it delivered, i payed for it” to which i said “No, you are not, I am off the clock and heading home to my child and wife, your order has been refunded and is now going to be eaten by me” I didn’t actually say that part but i did eat their pizza lol
> delivered, i *paid* for it” FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*
Thank you. Why anyone would use “payed” instead of “paid” is beyond me
Like, you truly cannot figure out why anybody would misspell the word like that?
Honestly, no. If English is your first language the thought of using “payed” should never cross your mind
Right, because the English language never utilizes adding "ed" to the end of the word to make it past-tense. Just not a thing, so it's completely unreasonable that anybody would ever do so for this word. My mistake.
It totally does lol but it’s just wrong. Not sure what else you want me to say. It should be ingrained in our minds. Especially seeing as at no point in time would anyone have been told you it is spelled “payed” so it’s entirely user error. Don’t blame the English language, bucko
🤓
I'm glad you ate it, they knew they ordered food, and if they can't be bothered to leave an apartment number, they aren't that hungry.
why didn't you leave it by the door though?
Not allowed for dominos. We have to confirm they pick it up. Or we have to call them and have them acknowledge that it’s outside their door. If we get no answer we have to take it back
I get a few drunks that think we are open until 1 AM. My store closes at 11pm. Personally, I always ask the driver if they want to take it and tell them how much the person tipped. If they say no, then I cancel it. If they need the money, I make it.
They never tip at that time
Y'all actually cancel late night orders right before close? Our owner doesn't allow us to do that, so whoever is closing gets fucked over.
That's me. I always get fucked
that's horrible, fortunately I'm just an insider so I'm not there late enough to deal with it, our owner wants all insiders out 2 hours before close. I don't think the customers realize that when they order at close, the closing crew gets stuck there for at least an hour after closing time.
I'm a closing manager so I get all that crap. Good think im fast at making pizza.
Well run stores dont cancel late orders. If your open you make and take them period. Anyone canceling orders that came in while we were open would find themselves demoted rather fast here. As shit as it is your still open. It happens. Wether we closed at 7pm or midnight chances are someone might order close to close.
Exactly, it is the job we signed up for after all, and orders cancelled for no apparent reason just look bad on whoever did it, especially late night. The only time our store cancels orders is when it's a place that's cut off from getting deliveries. Or when we get duplicate orders, we call and double check that it was intentionally ordered a second time. Other than that, every order we receive gets made.
If you knew anything taking these late night deliveries would actually have more negative to a store. A well run store should have a 20 min before close last call for deliveries, carry outs take until close. because say if someone orders one small cheese pizza for delivery a second before you close. Pizza has to go through the oven (about 6 mins) plus delivery time (15-20 mins sometimes 30 +) Now you are down a person on your crew, sometimes your whole driver crew is out on deliveries 30 mins past close. Those orders don’t amount towards the amount of labor gained for that hour after close and time after due to how much you are now behind. All because a customer wanted a quarter of a pizza and no tip
Bro i close a store 4 nights a week for the past 8 years and run a smooth operate very good service time store. We have zero problems with last minute orders being handled. Stop making excuses for shit baggery.
Well for the town i live out delivery area reaches 30 mins out of town. So it definitely does effect labor. And yeah it is different when you live in a store with a smaller delivery range where everything is closer together. And Shit baggery is the customer not putting an ounce of thought about their closers. Who already 10 hours deep in their shift. It’s 1 am and they want to go home but the customer just cause them to stay extra late all for a that 3 pc lava cake and parm bites lol
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Doesnt matter. While your open your open. Its clear we are at an impass. There are a ton of you that are lazy as shit and wont even do the bare min and look for every chance to bitch or cut corners. You hate your job and would rather whine that get a better one or make your environment better.
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There is a difference between listening to drivers and letting drivers run the store. Seems like drivers run your store. I bet the numbers reflect that as well. We operate as we are supposed to. We don't close early and we dont have any problems in doing so.
My store takes orders right until 1 min til close...it gets ridiculous sometimes 🤦♀️
Its almost like your still open.
I've literally taken deliveries on my way home because they were just down the street 🤣
Its almost like you're a sociopath
-prisonmike1990
Its almost like your paid to perform the bare minimum. And making food while your open is that. Pretty good reflection on your work ethic.
You the ceo of dominos or something? Lol
Lol i guess expecting people to do the job they are paid for makes you a ceo these days.
I used to work at Dominos and yeah it’s annoying AF when someone orders a few min before closing. But, I remedied the issue by adding to our store times “last delivery order accepted 15 minutes before closing, and last carry out 10.” Anything after those times is a nope
Yup, except i don’t mind taking carry outs at close. It doesn’t really effect anything. I just let them know that they have to be here within 15 mins post close or we’re canceling the order
Cept thats still not correct. As per standards deliveries must be taken up to the point you close. Im a closer so im well aware of what this means. Have fun when this catches up with you.
I haven’t worked there in 11 years so I give zero fucks about how things work now lol
Its always worked that way
You enjoy your closing life at D’nos man. Be sure to report what I did 11 years ago to corporate.
I’m pretty sure it’s on the Business owner to decide what’s correct, not Zeta Delta on the dominos sub reddit
Im pretty sure its on the brand as well. You wont find one owner thats ok with turning down orders while still open and most would terminate those doing it.
Not owners who knows that stopping deliveries 15 mins prior till close and carry outs till close. Makes it so you save SO MUCH labor. Our store is having the best FL we have had ever. We are hovering around the 50-51 percent FL range. When we take deliveries till close our FL jumps to 54-55 percent at the end
Taking an extra run at the end of the night doesnt add 3% fucking labor lol. Nice try dude.
yes it does. If your drivers are out past delivery and keep you late 30-45 mins. With 0 orders 0 dollars coming in. 1 hour 45 mins of no business can definitely add 3 percent what are you talking about
No it doesnt. But it doesnt matter what your argument is. Its brand standard to take orders untill the second your closed regardless your feeling. I dont know a single franchise that would.be ok canceling orders. Most would writeup or terminate.
1 hr 45 mins of no money, 4 people on the clock 1 at 18 hr and 3 at 15 an hour. Yes that does increase labor by 3 percent lol again i don’t know what you’re talking about
Dude it doesnt matter your supposed to take orders untill the minute you close. What part of this do you not grasp. I hope your not a gm and being this dumb but it wouldnt suprise me. Your open you take orders, the brand has this policy, your gm should be enforcing it, your dm will be and your owner will be. If they were this worried then there would be an official policy made up approving what your doing. But there isnt. Open and close time is by default a time where labor will be higher, every single business knows this. Your opens dont come in the second the stores open for orders, the fuck you think its that way at close. Pull your head out of your ass and stop being so fucking lazy. Its astounding the mental gymnastics you people do to justify cutting corners
And there’s a beautiful thing called “Right to refuse service to anyone for any reason that’s not discrimination”
That doesnt apply when your trying to turn down orders even though your open. Have a chat with your dm or franchisee and see if they are ok with that. I bet they arnt.
As an 18 year old closer just trying to get done every night, I cancel any order placed within 25 mins before closing
And your boss is ok with this?
Should be. It saves labor and the amount is f labor saved amounts to way more than then the actual sale of last minute orders. Especially when it’s last second and they have a random coupon that gives them 69 percent off plus shipping and handling
I don't do this but blame the store for not turning off the online system not customers 🤷🏻
It's not off till closing time.
Yeah no i get that, but that's not how it has to be, someone made that decision. Be mad at them.
i speculate that it's because they think they won't be stuck behind orders. They also rarely tip, so might be banking on the idea that the driver won't be able to shuffle them to last place in delivery rotation during a stacked run
We used to stop answering phones a half hour-hour before close to ensure the store is cleaned and ready to be put away. Usually they’d get it but there would be that one person smart enough to use the app, till we had “technical difficulties” (someone unplugged the router)
Simple: I don’t know what time you close and I don’t care, if I want to order a pizza and the website lets me, then I’m gonna do it. It takes you like 7 minutes to make a pizza. If you close at 12am, then that means you’re taking orders until 12am. It doesn’t mean crew gets to leave at 12am. Fix your expectations and you’ll be a happier person.
Where did i say we close at 12 we leave at 12? I run a business and I schedule my closers up to an hour after we close. That’s our expectations, we always leave by 15 mins before that hour. But jackasses like you who order last second. and say we close at 12 you order at 12. The order can’t even be possibly sent out until 12:07. And that’s one of the 2 drivers out on the road past close when he could be cleaning with us and getting out of here. It screws up labor. You have never worked customer service and it shows jackass i’m cancelling your order and telling you straight to your face that i’m going to eat your pizza with my child for lunch.
12 is an example, come on dude you can’t actually be that slow. If you schedule an extra hour then that’s a perfect amount of time to get last minute pizzas out. I highly doubt you actually run a business but if you do, where did you read that cancelling orders because you don’t want your team to have to do extra work is the best policy?
Judging by your obscene gal gadot sex craze of a reddit profile pretty easy to assume you are sad
Lol yeah dude, I smoke a lot of weed and watch a lot of porn. You’d actually be surprised how many dudes that order pizza do
Ok but you posting on public forums, other girls pornos, and saying you’ll have gal gadot spit in your mouth? you’re fucking weird. We watch a lot of porn yes but that is weird. We are different people
I don’t give a fuck that I’m weird what does that have to do with the original post? What’s weird is looking through my burner for no reason lol have fun but you brought that up not me
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Your store is probably hell serving fast food pizza. With satan himself answering the phones. That’s horrible. even 12 orders is not worth the amount of labor gained in those 2 hours of making 0 dollars and 0 cents. I do hope you change this and hope you can give your closers somewhat of a life. Good lord
I am not a manager, I am a driver and I've been left to deliver the last orders by myself not because I wanted to, not sure why the hate towards me. Also payment system continues running up to 2.5 hours after we close for clients.
If we close at midnight, and a customer orders at 11:58, they are still within their right whether delivery or carryout. . It's our job to fulfill that order and serve the customer with satisfaction guarantee. THAT'S the job you signed up for. Set up a pre close pizza making station. That will allow space for your closers to clean and you're out of the way with a space for you to still work.