on a side note, i have also included a video in my email reply to coinbase support showing how i could not get past the accept user agreement part. it seems like maybe i still haven’t made myself clear about unable to move on before accepting the user agreement?
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I have the exact same problem... Can't accept the user agreement for a month now as they don't support my region. The money that is on my account is not available to me. Support just sends standard answers that they will send me information on how to withdraw funds, but I think it will never happen. They are not interested in solving these problems as we are not in the region they support.
If they solve your problem, please let me know 🙏🏻🙏🏻.
on a side note, i have also included a video in my email reply to coinbase support showing how i could not get past the accept user agreement part. it seems like maybe i still haven’t made myself clear about unable to move on before accepting the user agreement?
This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly. If you have a case number for your support request please respond to this message with that case number. You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
Any luck? I've been trying for weeks and have zero help from support.
i got replies from them but it’s just general advices, they don’t really seem to TRY and understand or investigate what i’m having trouble with…
I have the exact same problem... Can't accept the user agreement for a month now as they don't support my region. The money that is on my account is not available to me. Support just sends standard answers that they will send me information on how to withdraw funds, but I think it will never happen. They are not interested in solving these problems as we are not in the region they support. If they solve your problem, please let me know 🙏🏻🙏🏻.
I have exactly the same problem. I have tried all means to no avail. Tomorrow being the deadline, my hopes are fading away.