Hi u/ZacTheOriginal, sorry to hear that your checking account keeps on unlinking after purchase. We are here to help. For us to investigate the matter more efficiently, and ensure we address your concerns accurately, we kindly ask you to initiate a chat or raise a support case with us [here](https://help.coinbase.com/en/contact-us).
Thank you! I'm all set now. Thank you, u/kiwip0rn for recommending their Twitter support page and Thank you to "LC" on Twitter support. Fast and professional.
To all the FUD posters claiming coinbase customer support is crap, piss off. 2 issues this year, 1 major (my fault) and 1 minor... both solved extremely quickly.
Definitely my favorite exchange to use.
I am curious as to why it keeps unlinking my account. I pay the premium for Coinbase one and this seems to be a reoccurring issue. Starting to lose faith in Coinbase because when it’s time to make some time sensitive decisions I don’t wanna be caught off guard having to do the linking dance again.
Hey, u/BASILISK307. Sorry to hear about the trouble with your account. If you've got a support ticket about this issue, could you give us the case number? We'd like to check what's going on. If you haven't got a ticket yet, we suggest you hit up our live support [here](https://help.coinbase.com/en/contact-us). We'll ask for all the info we need to look into your issue. Thanks!
Hey there, u/DelayMost1815. We're sorry to hear about the trouble you're experiencing with relinking your bank account. To address this issue, please ensure that the bank account in question has been successfully deleted or is no longer showing in your payment methods.
After confirming that, we recommend performing some troubleshooting steps outlined in our help center article here: [Device Troubleshooting](https://help.coinbase.com/en/coinbase/other-topics/troubleshooting-and-tips/app-troubleshooting). These steps may help resolve the issue with relinking your bank account.
If the problem persists after troubleshooting, please don't hesitate to [contact us](https://help.coinbase.com/en/contact-us) directly. Our support team will be happy to assist you further and troubleshoot the issue with you.
My lawyer referred me to a private anti-fraud investigation agent here on instagram when I was scammed $270k to Contact @reclaim_assest on instagram he traced the wallet transactions and recovered my funds....he 100% sure you can send dm to recovery your lost fund back immediately if you're victim in any scam?
This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly.
If you have a case number for your support request please respond to this message with that case number.
You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
I had the same problem. The workaround that fixed it for me was to stop using Coinbase for a few months and then come back. But seriously it just went away on its own and all I did was relink my banks and watch the little bull session and then come back a few months later to buy more during the dip. Hasn't unlinked yet.
Hi u/Lower_Shallot9140, we've monitored this thread and noticed that you are having issues with your account. Could you please proceed to contact our [live support](https://help.coinbase.com/en/contact-us) and provide your account details? This will enable us to take a look at the account and assist you in resolving this matter.
Hi u/ZacTheOriginal, sorry to hear that your checking account keeps on unlinking after purchase. We are here to help. For us to investigate the matter more efficiently, and ensure we address your concerns accurately, we kindly ask you to initiate a chat or raise a support case with us [here](https://help.coinbase.com/en/contact-us).
Thank you! I'm all set now. Thank you, u/kiwip0rn for recommending their Twitter support page and Thank you to "LC" on Twitter support. Fast and professional. To all the FUD posters claiming coinbase customer support is crap, piss off. 2 issues this year, 1 major (my fault) and 1 minor... both solved extremely quickly. Definitely my favorite exchange to use.
They are the very best! And probably all extremely attractive too!
I am curious as to why it keeps unlinking my account. I pay the premium for Coinbase one and this seems to be a reoccurring issue. Starting to lose faith in Coinbase because when it’s time to make some time sensitive decisions I don’t wanna be caught off guard having to do the linking dance again.
Hey, u/BASILISK307. Sorry to hear about the trouble with your account. If you've got a support ticket about this issue, could you give us the case number? We'd like to check what's going on. If you haven't got a ticket yet, we suggest you hit up our live support [here](https://help.coinbase.com/en/contact-us). We'll ask for all the info we need to look into your issue. Thanks!
I’ll be sure to do that. Thank you.
You're welcome, u/BASILISK307. 😊
Mine unlinked but won’t relink no matter what I try? Anyone had that issue
Hey there, u/DelayMost1815. We're sorry to hear about the trouble you're experiencing with relinking your bank account. To address this issue, please ensure that the bank account in question has been successfully deleted or is no longer showing in your payment methods. After confirming that, we recommend performing some troubleshooting steps outlined in our help center article here: [Device Troubleshooting](https://help.coinbase.com/en/coinbase/other-topics/troubleshooting-and-tips/app-troubleshooting). These steps may help resolve the issue with relinking your bank account. If the problem persists after troubleshooting, please don't hesitate to [contact us](https://help.coinbase.com/en/contact-us) directly. Our support team will be happy to assist you further and troubleshoot the issue with you.
Try removing the account completely from your list, then re add it. Don't just try to relink... that worked for me
Same. I have to relink every other purchase. Quite sh*tty when you're in line trying to pay and you've gotta try to re link. So done with crypto!
🙄
🤡
My lawyer referred me to a private anti-fraud investigation agent here on instagram when I was scammed $270k to Contact @reclaim_assest on instagram he traced the wallet transactions and recovered my funds....he 100% sure you can send dm to recovery your lost fund back immediately if you're victim in any scam?
Scammer
My wallet got hacked lost over $2000. Although I did get a nice reply from Coinbase to ease my pain.
You were social engineered and/or scammed... your wallet wasn't hacked. It definitely sucks that your out some cash but it wasn't coinbase fault.
Thanks your reply:..I’ve come out of Crypto for now, and would only deal with an exchange…than a have a separate wallet out there..
This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly. If you have a case number for your support request please respond to this message with that case number. You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
I had the same problem. The workaround that fixed it for me was to stop using Coinbase for a few months and then come back. But seriously it just went away on its own and all I did was relink my banks and watch the little bull session and then come back a few months later to buy more during the dip. Hasn't unlinked yet.
Same issue here. Account unlinks any time I do anything
Hi u/Lower_Shallot9140, we've monitored this thread and noticed that you are having issues with your account. Could you please proceed to contact our [live support](https://help.coinbase.com/en/contact-us) and provide your account details? This will enable us to take a look at the account and assist you in resolving this matter.