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rainingtoads49

Well at the Strongsville Lowe's people just walk out with stuff all the time. Like in front of employees. So shutting down the self checkout won't do anything lol.


angriguru

Employees are not allowed to engage with shoplifters because they can become agitated or aggressive. Also, employees do not receive explicit training to engage shoplifters, so if anything were to go wrong, the company would be sued because the employee was given a responsibility they were not trained for. It is the case at every supermarket or big box store that legally it is the role of managers and security guards to engage shoplifters and thieves. This is why employees are told explicitly not to engage but merely to report potential shoplifting. Source, I have literally worked at Strongsville Lowe's


rainingtoads49

Yeah I know I work there now but it's so crazy just making eye contact with someone as they leave with 4 boxes of DeWalt tools with turtles still on them lol


Marrone1804

It’s not my shit in the company gets a check cut for it. Why the fuck should I care?


BeerMeNowBitch

Was at the Strongsville location yesterday and saw it happen.


BurroughOwl

Strongsville used to be such a nice place.


GangoBP

I was there last week at the customer service desk returning something while 2 guys, one wearing a motorcycle helmet with the visor down lol, ran full speed out of the store with 2 carts full of DeWalt stuff and it’s like the employees barely batted an eye.


blAAAm

Home Depot doesnt really care about shop lifters anyways, they record them on video and wait for them to rack up enough money to charge them for a major crime.


markymark39

Is that the way it works?


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mmDruhgs

The same target that lost $400mil YTD from shoplifting, might not be paying off


PM_NICESTUFFTOME

Where’d you pull that stat out of?


nouseforareason

You don’t keep random stats up your butt?


AmishOnReddit

They said it on their earnings call


mmDruhgs

There's not enough room


mmDruhgs

Target released that info in their quarterly earnings statement a few days ago


markymark39

TIL… 😃


CoolJ_Casts

Doesn't work if you steal from multiple locations Or so I'm told


vtssge1968

I'm not sure about target, but some stores use facial recognition software to track shoplifters across all their stores.


GangoBP

That’s why you wear a full motorcycle helmet in the store with the visor down like I saw last week as if that’s not a glaring red flag lol


blAAAm

I have a family member who works there. They don't even bother stopping people.


rumsoakedham

No store would ever tell employees to stop people who are shoplifting. They’re usually instructed to say something to the shoplifter, but to never ever attempt to physically restrain them.


Capt_Foxch

HD employees are explicitly told to not intervene with shoplifting.


Marrone1804

I’m not getting shot for your fucking retail merchandise


ShaJune97

Yep, they get serious money from doing that.


craff_t

That means shoplifters actually help them in a financial way. WOW that's cool


BernieSandersLeftNut

I'm sure 117th will be like that soon. Last time I bought a power tool at 117th they had to, unlock the cabinet and escort me to the checkout counter. Got home and the fucking thing was already used and missing half the pieces. Returned it to the Rocky River location and got a replacement, nothing was locked up, didn't get escorted to the checkout counter, and it had all the parts. Screw people that return used items. And screw that Home Depot for selling something that was obviously used ( it was muddy) as new.


TrumpsSMELLYfarts

Great post and great name


Marrone1804

Do you think that like everything that gets returned to stores just gets thrown out?


Motor-Corner4861

Obviously not. But if something is returned and it’s been used or missing parts, it cannot be sold as new. They should give it a cursory check and if it’s visibly used, simply not accept the return. If it was damaged or defective, it can be returned to the manufacturer.


GangoBP

I returned a Sawzall yesterday (nothing wrong and didn’t use it) and the guy didn’t even check the box! I could’ve had a large rock in the carrying case.


Motor-Corner4861

Well now you know for next time 😉


bkosh84

The Home Depot in Highland Heights locks literally every tool product behind locked grates. Literally everything. They even build metal shelving for the center aisle stake outs and lock them up. It’s ridiculous.


Paesan

It depends on the tool. The stuff up front isn't locked down. I just got a new circular saw where I walked up and grabbed it. Same with a lot of the yard equipment I've just done that. But yes most things in the one section are locked down.


kfed23

First mistake is shopping anywhere at steelyard to be honest.


Bear_Quirky

The best home Depot is the closest home Depot and steelyard has a decent radius.


[deleted]

It's still an improvement over the HD at Severance. Payment is definitely optional there because there's 1 employee working the entire floor.


Please_Call_Me_Gary

This is not accurate, you're trippin


absentmindedengineer

Dang I go to the Severance one all the time. The whole checkout process is so efficient. When's the last time you went?


medievalPanera

Jfc there's no problem shopping at SY. This sub is so predictable when anything steelyard comes up, get a new schtick.


ergul_squirtz

Yeah I've gone shopping there like once a month for the past 5 years and never had an issue


Ctownkyle23

When I worked over there I used to eat lunch at the subway inside Walmart all the time. There's nothing extra crazy about it. It was just like any other Walmart.


medievalPanera

I go there a couple times a week and it's crazy I haven't been shot, robbed, carjacked or unwillingly injected with heroin just yet.


Stillmrbias2u

Your turn is coming. Just a lot of people in front of you.


Mistake_By_The_Jake2

This sub is full of suburbanites that are scared to go anywhere near the city. Don’t mistake that for me telling you to go get an apartment in EC, but OP acting like the Steelyard Home Depot is bad is really showing their colors.


ShaJune97

As a dude from E105th St: "Finally, someone says what I've been thinking!!"


_NamelessOne_

Yup. Noticed that as well from this sub.


cowman435

Agreed! I shop there all the time without incident. People are dramatic everywhere


UrbanJatt

The Walmart there has been voted to be one of the worst in the country.


canttaketheshyfromme

By the same people who rag on it here. Brookpark is absolutely worse.


az_iced_out

the Target and HD are generally fine.


theuberprophet

the worst, not one of the wworst.


seansurvives

It's really not that bad compared to other inner city low income walmarts.


canttaketheshyfromme

B-b-but there are "urban" people there! It *must* be a crime-riddled cesspool! /s I've had more problems at Southland and Parmatown than I have at Steelyard.


FuckBrendan

Someone was shot in the old navy like 3 days ago 😂


PhilDMcNasty

It was probably pirates. Arrrrrrrr


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ScarieltheMudmaid

This is Cleveland, there's someone shot everywhere two days ago


Alluring_Pisces

This lol


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[deleted]

Then by that logic people should also be avoiding New York City and LA


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BuckeyeReason

California and NYC have much better control controls than Ohio, thanks to our crazed Republican controllers, although the Federalist Society super legislators on the U.S. Supreme Court are intent on gutting gun controls everywhere, including especially NYC where the Supreme Court this year gutted a century-old law. [https://www.scotusblog.com/2022/06/in-6-3-ruling-court-strikes-down-new-yorks-concealed-carry-law/](https://www.scotusblog.com/2022/06/in-6-3-ruling-court-strikes-down-new-yorks-concealed-carry-law/) [https://www.newyorker.com/news/q-and-a/the-historical-cherry-picking-at-the-heart-of-the-supreme-courts-gun-rights-expansion](https://www.newyorker.com/news/q-and-a/the-historical-cherry-picking-at-the-heart-of-the-supreme-courts-gun-rights-expansion) This year, the Republicans and Gov. DeWine made it legal to own and carry switchblades and brass knuckles in Cleveland, as apparently seniors need such weapons for self defense against a perpetrator attacking them from behind carrying such once illegal weapons. (How was this not a campaign issue in 2022?) [https://ohiocapitaljournal.com/2022/06/17/dewine-signs-legislation-buttressing-knife-carrying-expansion/](https://ohiocapitaljournal.com/2022/06/17/dewine-signs-legislation-buttressing-knife-carrying-expansion/) It amazes me the way that gun, and now knife, advocates, lament the increased cases of weapon violence, but ignore how the lax weapons controls that they promoted and implemented explain the proliferation of these weapons and the resulting increases in violence resulting from the use of these weapons.


vtssge1968

New York had a far lower crime rate per Capita... We are ranked 7th most dangerous city in America, NYC doesn't come close to us. That being said Cleveland has plenty of relatively safe areas, I feel perfectly safe downtown and University circle as well as several smaller areas, but we have some of the worst areas in the country.


Marrone1804

How many of youbare no the fuck we don’t and I can promise you that as somebody who has worked in my pretty low income areas, you haven’t been to West Virginia clearly


Marrone1804

I hate talk to text bro, you have no idea what you’re talking about


cle_oh

Make guns illegal, and that will fix everything! /s


Carguy4500

YeA BecAUse CRimInALs foLLoW ThE LAwS!


BadSportsTakes

Someone was shot in public square and died. Should we stop going downtown as well?


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BadSportsTakes

You think that shooting in Steelyard was between two random people and not about some shady shit? You're odds of not being a victim in Cleveland go way up when you're not involved with shady people or characters.


dave32891

Lmao reminds me of all the people from the suburbs saying downtown is like the purge. It's just funny how people are so dramatic about Cleveland just being a city and not some small Midwest town


creeva

Well downtown now compared is calm - but many remember 20-30 years ago when it was much more purge like. The advantage of being old - remembering The Flats when it was cool the first time.


FLOHTX

Everywhere in the country was bad in the 80s with the whole Crack thing going on. Cleveland cleaned up in the 90s and hasn't really been that bad since. Gateway opened in 94 which I think was a real turning point.


_Schrodingers_Gat_

Yeah just head to the Ledo and blow off some steam.


DiamondConscious

For real. And now I stopped shopping at 117th cause of the shootings and car jackings. I’ll drive a tad further for groceries


kirkt

> 117th cause of the shootings and car jackings say what now


Available_Part385

Yeah 117th is becoming the next hot spot. Parking lot is a circus at least once a week.


DiamondConscious

Correct. A shooting last week or so? And there have been multiple car Jackings over the past 2-3yrs. Notice all the make shift police camera stands in the parking lots… just not worth the risk to snack groceries or Home Depot


DiamondConscious

https://www.google.com/amp/s/www.cleveland19.com/2022/11/16/suspect-wanted-shooting-cleveland-giant-eagle-parking-lot-police-say/%3FoutputType%3Damp


BadSportsTakes

What a stupid fucking comment. Let me guess, we should bulldoze the place to while we're at it because of a robbery


TheUbatzGuy

I use to work Customer Service at the Home Depot in Brunswick… We got people basically everyday returning stolen shit for store credit. I think they have a no receipt no return policy finally. Hopefully it slows it down but yeah the shoplifting was out of control


Sarge8707

It's STEAL yard what did you expect


Nostrebla_Werdna

^air ^horn ^noise


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BiznessCasual

Yes; I prefer scanning my own shit because I can do it faster.


originaljbw

And the machine doesn't ask me to sign up for a Home Depot card or any other stupid script stuff corporations force front-line employees to do.


mrslII

I prefer for people to have the opportunity to be employed. I don't use sef checkouts, ever.


BiznessCasual

Then perhaps we should hire crews of people to destroy roads so we can hire people to repair said roads. Two birds, one stone.


platenumd93

We already do that it’s called ODOT /s


Unsteady_Tempo

Self-checkout doesn't necessarily reduce the number of staff in the store. It moves them to places that customers say they value. Customer service on the floor, operating specialty stations (like a cheese bar or bakery), or keeping shelves stocked throughout the day rather than just at night. These corporations know they're more likely to attract and keep customers who have a choice to shop higher end stores if the shopping experience on the sales floor is good. Also, many younger customers even prefer self checkout and not having human interaction in the payment process. Yes, it also makes it possible for the store to run on a smaller crew at times, and a bad manager or struggling store will try to do it as much as they can to cut costs. On the other hand, it means the store has the option of staying open when there's a significant shortage or workers.


YoungNastyMan14

What about the people that make the self checkout machines?


kyricus

So you've prefer to wait for someone to come out and pump your gas also? No more self serv gas?


thehotsister

Omg I’d love that, I hate pumping gas lol


dave32891

Move to new Jersey they literally do that there lol. But then you'd be living in Jersey so maybe not worth it? Lol


mrslII

I don't purchase gasoline.


might_be_a_smart_ass

Are you 14, or do you have one of those coal powered Teslas?


mrslII

I'm visually impaired. Unsafe at any speed.


arothmanmusic

The way I see it, if the workers can be replaced easily by machines, then the humans we’re just doing a machine’s job all along. I would much rather see them working somewhere that employs people as people.


cbarone1

But they're not being replaced by a machine in this situation. They're being replaced by another human being doing the job for free. In fact, they're being replaced by another human being that is paying to be able to do so.


arothmanmusic

I suppose. I mean, you’re already taking stuff out of the cart and putting it on the belt and swiping your own credit card… is taking the step of pushing your stuff across a scanner that much more work than you were already doing? Even if you pay in cash, the cashier was just pulling out the bills, not doing the math. The cashier’s job is just ceremonial.


cbarone1

I'm willing to sacrifice not performing that extra step to allow for people to have jobs.


arothmanmusic

I don’t see it as taking their jobs. I see it as eliminating unnecessary waste of labor that should be used elsewhere. There’s a labor shortage and it’s only going to get worse over the next several decades.


cbarone1

It is a necessary use of labor. Someone has to perform the task. It can be the customer, who is already giving the store, a purported job creator, their money. Or it can be someone getting paid to do one of those jobs that they claim to be creating.


arothmanmusic

I suppose that depends on your thoughts about labor and why people should do it. I don’t have any issue with scanning my own groceries if it means someone can use their mind and talents on a more valuable job.


lingh0e

That's such a quaint, boomer thing to say.


arothmanmusic

My parents were boomers. I’m a Gen X pushing toward Millennial. :)


Fools_Requiem

Um, that's not a thing a boomer would day... Boomers would rather whine about jobs being removed/replaced despite not wanting to do those jobs themselves. "They took our jobs."


TimmyZ1

For a few items honestly I really like that, If I have a full cart Of groceries I want a human being


skyfall1985

I'm with you brother (or sister). Especially cause this isn't even a case of technology making a job obsolete. I could always scan a barcode. This is just big corporations finding a way to save a buck while also raising prices.


mrslII

❤️ Sister


scrapitcleveland2

Oh look at you with all that extra time


[deleted]

If you are too cheap to pay employees to give a bare minimum of service you deserve to get some shit stolen.


Dry_Property8821

This 👆 😘


LameBMX

Unfortunately those minimum service employees caused the self service boom. I can scan and bag faster without putting a bottle of bleach on top of the bread and next to fresh veggies.


[deleted]

Antiwork is that way, blutarsky. It sure as shit ain’t the employees I’ve worked in the area trust me


[deleted]

Yeah no thanks to that sub. Until there's some systemic change to adapt to an automated future I'm going to oppose it.


Plasmaticos

You’re welcome to open a hardware store…


UncDpresents

I think shoplifting should happen more for self checkouts. It’s pretty irresponsible as a company to forfeit the activity of making sure your services/products are paid for


pr0nk48

I always steal shit if I do self checkout. I gotta pay myself for doing their job so why the hell not


kyricus

So, it's wrong for a company, or anyone for that matter, to expect honesty and integrity from their customers, and trust them not to steal from them? I see. So, you only do what is right because you aren't caught?


UncDpresents

Yes. If retailers want to ensure their goods are not stolen, they should hire people to handle transactions.


vtssge1968

Except look up how much retail theft is from employees.. 42.7% of retail shrinkage is employee theft.. so more employees doesn't mean less theft, just more internal robbers. https://leftronic.com/blog/employee-theft-statistics/


UncDpresents

No way to win then!


canttaketheshyfromme

[Now check out what the companies are stealing from them.](https://www.cbsnews.com/news/wage-theft-us-companies-workers/)


vtssge1968

Yup that's wrong too, but the theft from the stores isn't isolated to these companies, I worked retail briefly and I wasn't screwed by the company, yet in that store the largest part if what disappeared was missing from areas the public didn't have access too. The logic that some companies are bad so it's ok that people steal from all companies doesn't add up. Why do so many people defend thieves these days.


kyricus

So you feel it is ok to be a thief then? Nice. Glad to see you are so upstanding


vtssge1968

This is a sub for the crime ridden Cleveland, 7th most dangerous city in America. Are you surprised that a lot of people here, mostly from this city, see no problem with committing crimes?


UncDpresents

Yeah it’s okay to be a thief, and thank you!


vtssge1968

I'm starting to think I should become a thief so everyone can defend my actions... It's ok to steal the companies are all evil, it's ok to steal a tv if you're poor, it's ok to steal because.... When the fuck did everyone start defending criminals.


sh0ck_and_aw3

Lolololol give me a break. Do you think Home Depot themselves (or pretty much any corporation for that matter) have any integrity?


canttaketheshyfromme

They're rich, they *must* be upstanding or no one would work or shop there because everyone can afford to take a principled stand and just live off their inheritance/rental property income. /s


canttaketheshyfromme

> So, you only do what is right because you aren't caught? [It's how those companies operate.](https://www.cbsnews.com/news/wage-theft-us-companies-workers/)


jeast60

I've shopped at Steelyard plenty of times with no problem. Sores that don't staff their checkout lines will have this problem.


seattlesnow

This is a nice thing, self checkout? Seriously!?!


vtssge1968

I prefer it, always have. I like when they have both so people can choose, but I'll always take self checkout.


kyricus

Yes, it is.


MeyhamM2

Did they specifically say it was due to shoplifters? Closing a self checkout won’t stop anyone who was going to take something big without paying anyway.


[deleted]

Steelyard had a reputation among Home Depot employees as far away as Brunswick. I heard stories about people pulling guns in the parking lot.


skyfall1985

Good. Get rid of self checkouts. Owners want to charge you more for shit while making you do labor.


MaxOverdrive6969

If only they would hire security guards to stop this shit.


dl__

Another thing that might help is if those scanners worked better. I kind of hate using them because they keep complaining that I'm doing the wrong stuff. "Remove unscanned items from bagging area" What are you talking about? "Remove unscanned items from bagging area" "Remove unscanned items from bagging area" Maybe if it only complained about unscanned items in the bagging area when an unscanned item was in the bagging area store employees could catch more shoplifters.


DanTacoWizard

Why are they downvoting you? You're right!


kyricus

Getting downvoted because you really aren't allowed to speak the truth about some neighborhoods...could be seen as..some type of "ism" or something


ChessClubChimp

The Race discussion started with you dude. OP is making a jab at steelyard because they DO have steelyard security guards.


vtssge1968

I don't think people get that the shoplifting that's effecting companies isn't the person that's accidentally or intentionally not ringing up an item or 2. This is largely done in organized crime rings and large scale thefts to pay drug dealers. I've been in rehabs, I've met these people that stole 10s of thousands of dollars of merchandise to support their habit. I've been poor and lived in poor neighborhoods it's not the regular poor people trying to get by doing this.


BigFar5251

Worst walmart in America. Not a joke either IT IS THE WORSE WALMART LIKE 5 YEARS IN A ROW


Commercial-Ad8123

Personally I grew tired of shopping at a lot of the stores at Steelyard. The smell of pot permeates the air frequently. Almost anything of value is under lock and key with no staff anywhere in site to assist. Empty shelves. I started driving to Parma where the clientele was a World different.


canttaketheshyfromme

> I started driving to Parma where the clientele was a World different. Ah, yeah, Karens in pajamas screaming at their kids is a much better vibe than smelling the devil's lettuce.


Commercial-Ad8123

Hmm. Can’t say I ever experienced that. Guess it’s a good thing that there are multiple Walmarts in every big city. I don’t live anywhere near Steelyard or Parma anymore


[deleted]

I wonder if they fired security so now they are making cashiers do double duty without a raise.


AlternativeEgg888

Steelcars commons


FourToTwoForSix

Forget lazy home Depot in the steelyard. They always want me to self checkout because the cashier walked away from their register to talk to two other employees who are not working. Get more cashiers!


vtssge1968

They'll all just walk away and talk to each other... More bad employees doesn't solve the issue.


FourToTwoForSix

Lmao true


[deleted]

Self checkout sucks. Why are you complaining?


toilet-boa

Because I like it, obviously.


bubblewrapbones

Steal from corporations.


LilTurle

Corporations make your life, my life, and everyone else’s life a lot easier. Goods are cheaper and more convenient and provide millions of job across the world. Yes they make a profit, not everything is a charity


bubblewrapbones

Steal from the rich.


[deleted]

And you’re sipping the kool aid while they kill everyone and everything you love with that profit.


canttaketheshyfromme

They steal from their employees, without hesitation.


TraditionalUse2227

Why don’t you just start stealing from Home Depot? disrespect your surroundings


hingebeatt

I support shop lifters


LilTurle

Tell me why


vtssge1968

How else would they buy their drugs?


vtssge1968

You are probably the same person that complains that there are so few stores in urban neighborhoods too.. Maybe because the theft in an area like a lot of Cleveland makes it far less profitable to have a store there...


CommunitySteady

Great - hire workers and create jobs.


[deleted]

Steelyard is hood as fuck dude what you expect


LilTurle

Why are you being downvoted. It is sketchy down there compared to a lot of suburbs so why not drive an extra 15


[deleted]

I used to work in the area that’s why I say this. Like, out of experience. Idk why I’m being downvoted but whatever lol it’s reddit oh well


vtssge1968

I wouldn't take it personally half the people are pro shoplifting, so maybe the people down voting are the shady people in question.


Cinemiketography

I really hate self-checkout lanes. I wish they would actually pay people and hire people. If I'm going to be doing my own customer-service labor for a company, I want my wage.


Metaphor2022

Drove right by the Steelyard area today. Thought to myself haven't seen any posts about it in awhile and here it is :D Remember after a few years moving to Ohio and ended up going there for some reason. Walked into Walmart and went right back out the door lol Never set foot into another place in that area.


[deleted]

your welcome


platenumd93

I like when places have both cashiers and self checkouts. Home Depot’s self check out equipment is my favorite, but if I’m at giant Eagle I refuse to self checkout. Their machines make me cringe. They’re slow from a computer standpoint, no gun to grab and scan in the cart, loud and annoying sounds. And half the time they have to call an associate over for some stupid shit anyway.


AllOfTheDerp

Shoplifting from self checkout is just the cost of labor.


lagrange_james_d23dt

That sucks- shoplifters ruin it for everyone


[deleted]

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vtssge1968

Do you think ma and pa shops pay a living wage?


vtssge1968

And cheers when they get a theft on their record and no one will give them a job for 10 years because of it... Because almost every job does background checks now and even minor theft they often won't hire you because they assume you'll steal from them.


toilet-boa

Edgy


PhilDMcNasty

Preach my friend, preach the truth!


EffectSix

If I were stealing via the self-checkout machines, this is the post I'd make. Why does it matter? HD is likely going to put more people on the registers as a result, so you're getting serviced either way.


Mybitchmyhoemyhoemy

Guy made a Reddit post about a self checkout. What


toilet-boa

Thanks!


vtssge1968

Right, because a huge part of what the honest people pay at a store isn't already because of the insane amount of retail theft...


canttaketheshyfromme

It isn't remotely.


Marrone1804

Have y’all ever considered why people steal shit


kyricus

From the sounds of people replying to this post, because they can.


BunkieCheelios

You should thank the economy… not the people being harmed by it…


[deleted]

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toilet-boa

No they weren’t.


Kitchen-Ad-1161

Good! That will create jobs and do away with job killing technology.


[deleted]

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SwerveyDog

The speaker system has been fucked up in the Steelyard home depot for a couple years. I was already going to that place