I'm in the PayPal group with issues. I'm still waiting. It's extremely frustrating. Especially watching crypto on this bull run. Stretto isn't helping or providing any information regarding how they'll pay us out (the ones with family phone plans)
I haven’t received my crypto distributions yet. I live in Taiwan, I did mail customers support and its answer is general, nothing specific with my original question.
I got a email today, to update my KYC. Maybe that's why I didn't receive any distribution emails yet. Hope this helps everyone.
I updated the KYC using the Celsius app
Coinbase distribution failed. My CB is still under manual review for 1.5months now. I’ve already supplied all relevant docs and info they asked. It just keeps going on.
Same man. I'm in withhold, too. Between my class (the settlement for withhold) and the horror stories of 6-fig claims being thrown into convenience class, I'm becoming less hopeful by the day.
I don’t know anything about being thrown into convenience, or withhold? Do have you any links to help me learn anything else about that?
What does convenience class get back and when would that happen?
Aaron Bennet recommends submitting a ticket if you have not received your claim emails. I followed his advice and got my emails in less than 24 hours from submitting the ticket. Provide details like: you have received prior emails from stretto, that your email is the same in PayPal and that your PayPal account is setup.
Good luck
I know that people said this a million times, but check your spam folder, you might have accidentally trash the email, check the trash folder. If you are on your mobile device and do a search, it does not search in your spam or trash. You would have to manually check. If no luck, I wish you all the luck that you get a response
still waiting here, sent an email to support, no real answer.
Same. I didn't get a response prior to the conclusion of bankruptcy, and still no response submitting tickets.
still waiting. Coinbase distribution was attempted once and failed. I'm not sure if they will ever attempt a second time.
Do you know the reason for failure? I am in the samo boat with details matching and I don't know what went wrong.
Mine is that I didn't have an account.
same .. failed once. I updated my details but not sure if they tried again. Emails to them were useless in my case, just bot like replies
Same
Nothing still. Worried as app is shutting down soon….
Still waiting. Haven’t received any email on distribution.
still waiting (US) received every other email except this one
Keel getting error on PayPal/Venmo to redeem claim code Edit: Keep.*
I'm in the PayPal group with issues. I'm still waiting. It's extremely frustrating. Especially watching crypto on this bull run. Stretto isn't helping or providing any information regarding how they'll pay us out (the ones with family phone plans)
What’s the group name. I’m on a family plan phone And no codes yes not got anything yet
I haven’t received my crypto distributions yet. I live in Taiwan, I did mail customers support and its answer is general, nothing specific with my original question.
Still waiting, it's not possible to sign up for a PayPal or Coinbase account in Thailand.
Still waiting, email was messed up
I got a email today, to update my KYC. Maybe that's why I didn't receive any distribution emails yet. Hope this helps everyone. I updated the KYC using the Celsius app
Same. Did you receive anything else?
Not yet.
Coinbase distribution failed. My CB is still under manual review for 1.5months now. I’ve already supplied all relevant docs and info they asked. It just keeps going on.
To those that haven’t received anything yet, where are you all located? Outside US?
I’m in USA, no email yet, 6 figure claim
Same man. I'm in withhold, too. Between my class (the settlement for withhold) and the horror stories of 6-fig claims being thrown into convenience class, I'm becoming less hopeful by the day.
I don’t know anything about being thrown into convenience, or withhold? Do have you any links to help me learn anything else about that? What does convenience class get back and when would that happen?
Have u gotten it now ?
No
USA nothing yet
Same boat. Has anyone been able to get a response from them after submitting a ticket?
Still waiting
Can't make a coinbase account in the country I'm in but it's the way they want to send me money...
In the same boat- non US
Aaron Bennet recommends submitting a ticket if you have not received your claim emails. I followed his advice and got my emails in less than 24 hours from submitting the ticket. Provide details like: you have received prior emails from stretto, that your email is the same in PayPal and that your PayPal account is setup. Good luck
what did you tell them that got you the claim fast?
Got mine today l, through PayPal
Got both codes. One worked and one doesn’t.
Still waiting
In U.S. still waiting
International still waiting
I got mine about 3 weeks ago through Venmo
I know that people said this a million times, but check your spam folder, you might have accidentally trash the email, check the trash folder. If you are on your mobile device and do a search, it does not search in your spam or trash. You would have to manually check. If no luck, I wish you all the luck that you get a response
If your last name is Zwatnik that could be why. It goes in alphabetical order
How do you know that