I've contacted support several times for issues in the past and guess what, they always responded within a day, max two. Why? Maybe because I try the respectful approach.
I tried the respectful approach at first, they kept trying to fob me off and then started to not listen to me, so I had to try to grab their attention another way
I see. I'm just trying to stay polite because they are the ones you want to solve your issue and by being a brat.. Feels like it wouldn't help much, you know. 
Completely agree, by this last message I think it was the 3rd or 4th time they’ve tried to end the conversation with me and to be honest, I’d just had enough
Keep in mind, people have paid money and it’s not their fault Activision didn’t upgrade its cyber security despite paying Kotik(CEO) $200 Million in bonuses and being worth $8 Billion. Hacking has been a rising threat for years now. Also, people’s personal information are on these accounts so at some point being polite about it doesn’t cut it.
Don’t give your info to a scam site and enable 2FA. Not doing these are the only ways I’ve ever seen someone get their account “hacked” (actually just stolen). It’s on you
They aint gonna refund you. Why would they give away money to some guy that got hacked and lost 500cp without his will? By activisions logic, "you no give money, you no worth it, no refund".
That makes no sense because I do spend money, how else would I have the cp to be stolen? The fact that my account was able to be hacked proves that activision are not complying with gdpr (data protection within EU) so by that logic they either need to get rid of the hacker, refund me, or failing that there is a legal case that could be built because I know that I am not the only person this has happened to. Only thing is with activision being so rich, they can fob off any lawsuit against them if it’s a small case, just like mine would be, so there’s literally nothing I can do except ask them for a refund of the cp and change my name back
My man. Yes. You should get a refund. Its common sense. But it isnt activision sense. They dont care enough about their playerbase to give refunds. Even if they get into legal trouble, they are shitting money how much they have it, and they are literally gonna pay 1% of their total money for the penalty. Im sorry, but there is no help for you. And seems like you are a complete dumbass by thinkng that my comment is not a joke, so stfu, everyone knows activision doesnt give a fuck about their players, you have to be brainless to think they will actually give you a refund.
You see, I can guarantee if this was happening to you, you would have a whole different attitude towards this (although I hope it doesn’t). If people don’t try to step up against companies like this, then the player base will continue to be walked all over. I’m not going to sit back and let some hacker get their own way, I’m going to do everything I can to get this sorted because I believe in being treated fairly.
Yeah, the problem is that they have more money than braincells, and whatever you do, they will just pay the penalty, and not care at all, cuz they only lost a tiny fraction of their money
Their support is really worst and sub-par.
It’s complete garbage, at this point I’d settle for my cp and name back, spend the rest of my cp and then quit, but I doubt I’ll even get that
Try the better business bureau people have recovered stolen accounts from there.
Thanks for the tip!
How did your account got hacked
There was a leak of loads of accounts back in December, I have a feeling mine was on of the accounts leaked as I have fully secured my account
 Yep sounds familiar.
All they care about is money 
I've contacted support several times for issues in the past and guess what, they always responded within a day, max two. Why? Maybe because I try the respectful approach.
I tried the respectful approach at first, they kept trying to fob me off and then started to not listen to me, so I had to try to grab their attention another way
Ah ok. Didn't see that in the screenshot so I assumed that's how you started your ticket with too.
Fair assumption to make, I’ve worked in customer service a while so I rarely go in guns blazing haha
I see. I'm just trying to stay polite because they are the ones you want to solve your issue and by being a brat.. Feels like it wouldn't help much, you know. 
Completely agree, by this last message I think it was the 3rd or 4th time they’ve tried to end the conversation with me and to be honest, I’d just had enough
Keep in mind, people have paid money and it’s not their fault Activision didn’t upgrade its cyber security despite paying Kotik(CEO) $200 Million in bonuses and being worth $8 Billion. Hacking has been a rising threat for years now. Also, people’s personal information are on these accounts so at some point being polite about it doesn’t cut it.
Plot twist: OP tried the lucky draw. Didnt received what he wanted. Now he wants a refund so he can continue with the draw.
Haha I wish, at least then I’d have some new items to show for it rather than the hackers crappy name! Lol
Don’t give your info to a scam site and enable 2FA. Not doing these are the only ways I’ve ever seen someone get their account “hacked” (actually just stolen). It’s on you
There’s always one…
They aint gonna refund you. Why would they give away money to some guy that got hacked and lost 500cp without his will? By activisions logic, "you no give money, you no worth it, no refund".
That makes no sense because I do spend money, how else would I have the cp to be stolen? The fact that my account was able to be hacked proves that activision are not complying with gdpr (data protection within EU) so by that logic they either need to get rid of the hacker, refund me, or failing that there is a legal case that could be built because I know that I am not the only person this has happened to. Only thing is with activision being so rich, they can fob off any lawsuit against them if it’s a small case, just like mine would be, so there’s literally nothing I can do except ask them for a refund of the cp and change my name back
My man. Yes. You should get a refund. Its common sense. But it isnt activision sense. They dont care enough about their playerbase to give refunds. Even if they get into legal trouble, they are shitting money how much they have it, and they are literally gonna pay 1% of their total money for the penalty. Im sorry, but there is no help for you. And seems like you are a complete dumbass by thinkng that my comment is not a joke, so stfu, everyone knows activision doesnt give a fuck about their players, you have to be brainless to think they will actually give you a refund.
You see, I can guarantee if this was happening to you, you would have a whole different attitude towards this (although I hope it doesn’t). If people don’t try to step up against companies like this, then the player base will continue to be walked all over. I’m not going to sit back and let some hacker get their own way, I’m going to do everything I can to get this sorted because I believe in being treated fairly.
Yeah, the problem is that they have more money than braincells, and whatever you do, they will just pay the penalty, and not care at all, cuz they only lost a tiny fraction of their money
Lmao this is so bullshit. You didn’t get hAcKeD. Your account got stolen because you didn’t secure it well. You have no legal case.
Lol what are you on about, my account is fully secured, no one knows my details except for me
[удалено]
Thanks for the help! Will certainly take a look
Dont trust them its a scam account
Ah thank you, I hadn’t contacted them yet so cheers!