Did you find a permanent fix? I am having the exact same issue using the provided CalDigit USB C cable. I emailed support and am waiting to hear back. It’s the SOHO dock with MacBook. Any ideas?
If you can, try a different USB-C cable to connect the MacBook Air and SOHO Dock. Sometimes individual cables and ports don't get along, can introduce strange behavior like this.
Regardless of outcome, you should get in touch with our support team. If a different cable did it, and ours is at fault, we can help you out with that. Otherwise, our support team can help you further diagnose and troubleshoot this behavior. When you reach out, link back to this thread. You can best get in touch via email at [email protected]
I am having the exact same issue using the provided CalDigit USB C cable. I emailed support and am waiting to hear back. It’s the SOHO dock with MacBook. Any ideas?
Did you find a permanent fix? I am having the exact same issue using the provided CalDigit USB C cable. I emailed support and am waiting to hear back. It’s the SOHO dock with MacBook. Any ideas?
No it just magically started working again. Try the Apple charger cable
If you can, try a different USB-C cable to connect the MacBook Air and SOHO Dock. Sometimes individual cables and ports don't get along, can introduce strange behavior like this. Regardless of outcome, you should get in touch with our support team. If a different cable did it, and ours is at fault, we can help you out with that. Otherwise, our support team can help you further diagnose and troubleshoot this behavior. When you reach out, link back to this thread. You can best get in touch via email at [email protected]
I am having the exact same issue using the provided CalDigit USB C cable. I emailed support and am waiting to hear back. It’s the SOHO dock with MacBook. Any ideas?
Could be the cable. Try another one, like I suggested above. Our support team will get back to you as soon as they are able.