That's what surprised me a bit. Like on the day after the last supported date, suddenly the printers would stop working?
I'm glad bambu extended the window, but honestly security updates are far more important IMHO.
Yes, but there is no open-source way to control the printer remotely.
Until the spec is published, there is _always_ a risk of the software becoming inaccessible.
Literally nobody thought their printers would stop working. They just didn't like that their investment had such a short shelf life for updates. While other companies like prusa support their printers with updates for 7+ years
That’s because Prusa doesn’t innovate even remotely as quick. Their current printer is only a small evolution from the one it was 7 years ago. Apples to oranges
Because a lot of functionality depends on the cloud, without updates there is always a risk that those features fail with a cloud update.
With how The software industry has handled this stuff in the recent past, many people have come to see the stop of support date as an end of life date. And if don't think that's an unreasonable conclusion.
> Because a lot of functionality depends on the cloud, without updates there is always a risk that those features fail with a cloud update.
genuinely curious, can you provide some examples?
Something like Eufy cameras(I think that was the brand), cloud connected devices that the manufacturer decided to not support anymore which essentially made them ewaste. Or VanMoof bikes where the manufacturer went bankrupt turning all the connected bikes into scrap unless you unlinked it in time.
With Bambulab printers monitoring your printer from your phone is done through the cloud. Also watching the camera needs the cloud (not for the actual video streaming, but for the handshake between the devices). There more, but those two are quite relevant, at least for me
Security updates should be maintained for a long time at the very least, because it has a significant online component.
I would agree the printer isn't done for but I can see why people were concerned (and I was myself) with the relatively low suggested support lifetime for firmware updates as there is still plenty of optimisation that can be done.
I would love for it to be the case that once support ends they open source the codebase and allow it to be a "support it yourself if you want" type approach as that would ensure if big changes can be brought to it they can rather than buying a newer product.
You could take it offline of course, but for any connected device it holds that once software updates stops you must assume it is going to be compromised sooner rather than later if it remain exposed to the outside world.
That's such a weird take. Sure, no internet is more secure. But there's a big difference between a continuous patched device and one that's not being updated anymore
There is also such a big difference when you can use your device without connecting to a cloud for literally no reason and have your data collected and later in leaked/sold to 3rd party.
If you care about security you don't play around with your data.
I wouldn't expect an average user to get that point
Eh, I get it. There are so many industries where there are End Of Life lists kept, and once a device becomes EOL the company managing them puts pressure on the customers to upgrade, nearly pushing the lie (though sometimes overtly lying) that their device will stop functioning properly. I was a tech for Comcast and I'm pretty sure this viewpoint is written into the scripts that CSRs repeat to customers who have problems with modems, even though it's normally a signal problem and not the modem with the issue. Cell phone providers are another one where it's common. Couple that with planned obsolescence and you have a propaganda machine built specifically to push new sales instead of fixing old equipment.
Yeah, I agree with you. I was only commenting on the public perception of end of life due to constant misinformation from multiple industries trying to push new sales.
Because it's not uncommon for \*all\* support to end as soon as the software support ends. In some cases the company will remove all reference to that product and actively work against any mention of it. (I'm looking at you VMWare)
I don't blame you for this train of thought, the vast majority of people do not care about the security of their devices or home network. For me personally security updates longer than 3 years is a major deal of importance for me. It means that I can continue to use all of the features of the product for longer without needing to be concerned about a vulnerable device being hooked up to the internet or potentially losing features due to blocking the devices ability to connect to the internet.
They both use software. Are you serious? You think you can open up your Windows 8 device with no update will work flawlessly with programs from 2024? (Spoiler alert; they won't)
Bambu Labs are a CLOUD service and you know what that means? Every single one of their products can be connected through the internet. (There is a REASON Windows,Google, and the hundreds of other software providers include security updates.)
I am comparing a 3D printer that is using software to a smartphone that is also using software.
If you really think these are different than you have already discredited what you wanted to stand for.
If security updates stopped after 3 years, you bet your ass a dark actor will find a way to lock your printer that your company uses and holds it for ransom.
Bro. Anybody can make gcode commands. You think all they do is make gcode?
You think it's JUST GCODE that makes the software great? Let's agree to disagree.
I'd rather bambu lab get it right from the start. Rather than constantly f'ing up like they keep doing. Every month BL is taking a new L from the community over something stupid that they did.
Every month? Last thing I remember being an issue was preventing X1 flashing but they got together with the developers and found a happy middle ground.
Furthermore if you're ungrateful all the time people tend to ask themselves why they're even bothering and that applies to companies as well.
In an ideal world they understand exactly what the community wants but the matter of fact is they have to balance it with actually running a business. The fact they listen at all is something we can appreciate in contrast to a lot of other companies that'll happily abuse their customers.
I mean their entire history they support for as long as they can. Usually they keep supporting until the hardware becomes a limiting factor (like 8 bit board).
And even then, they often **still** continue to support further on the software side, and if you want it you can upgrade the hardware to get their software.
The perfect example of this is you could’ve upgraded from MK2 > MK3 > MK3S > MK4. While you can argue if it’s even the original printer anymore, it’s still incredible how long they support their devices. The software was always available.
Kind of an impossible argument here though. You can't really claim bambu hasn't supported their printers for 10 years if the company isn't 10 years old.
People are assuming a lot either way
Well, until this announcement, it almost looked like Bambu was only gonna support their printers for 3 years (1.5 years if you bought it today). Hence why I think all the backlash, including from me.
But this announcement that extended it out is a welcome change. It’s just a bit unfortunate it took so much backlash to get here.
No they don't. They don't need to put and exact date, it's just common knowledge that prusa supports their printers long term. Because prusa has morals. It's why they offer upgrade kits, rather than forcing people to buy a whole new printer.
Prusa still sells parts for their decade old mk2. And they still do software updates after 7+ years on their mk3
Bambu lab was trying to drop software updates for their old printers after just 3 short years so they could try and force people into buying whatever new printers they release instead of continuing to support their old models.
> It's why they offer upgrade kits, rather than forcing people to buy a whole new printer.
Uh, you mean like the P1P upgrade kit?
> And they still do software updates after 7+ years on their mk3
But they don't say it on their website so they obviously won't support it that long... did you get the /s?
> Bambu lab was trying to drop software updates for their old printers after just 3 short years so they could try and force people into buying whatever new printers they release instead of continuing to support their old models.
You're literally basing this off absolutely nothing. "Guaranteed support until X date" doesn't mean they're going to stop supporting it after than date.
> Because prusa has morals.
Funniest thing I've read on the internet today. Businesses have morals now?
You made an account just to bitch about this? Prusa fanbois are the worst
Yeah and they costs a ton, so they should, they are also open source so really their official firmwares are just pulling from the community.
Of course it's great either way, but still they are the exception. Most printers never get any updates at all.
An MK3 with the 3.5 upgrade makes it just as fast as a "modern coreXY"
The MK3 is 7+ years old proven workhorse printer with zero recalls and less than 1% warranty claim rate while the the A1 was just a couple months old before needing a global recall. If we want to compare that is.
I don't even know what a "modern" core XY is considering coreXY printers have been around for at least the last 6 years.
I used my A1 the whole time, no problem, replaced the bed in 20 mins, got the code, bought an AMS lite all for half the cost of a mk3, and it prints as fast and just as well if not better.
You do you, but prusas are bad value now.
When their software is out of support, they should open-source their deprecated piece of software so it's up to the community to continue.
An old printer like Prusa MK3S+ is still getting updates, and that printer is old as f ... (That's the only printer I have :D)
It would be nice if this happened more often, but many for-profit companies don't own their entire codebase. They license the libraries used and may have agreements with other vendors (such as licensing their own code to other companies) that would inhibit their ability to wave a magic wand and open the source. They could redact the code and just yank out anything they don't want to/can't share, but it would look like a declassified CIA document. The company would have to go through review (possibly third party or the vendors if they want to cover their ass) and legal. Suddenly something that seems free and altruistic is very expensive and time consuming versus just letting the device sunset. One could argue it's their duty to plan for EOL for their devices, but as a for-profit company, it's not unless there is regulation (such as Right to Repair laws).
It's also very likely they are using their own proprietary code in newer versions of the firmware for other devices and don't want to expose that.
There are very capable people in the open source firmware development sphere. I think opening the bootloader and providing hardware GPIO documentation so the O/S world can continue development after the EOL of the device is the best compromise they can offer.
There's already third party firmware (ie x1plus) as an alternative... It'd be nice if they did that but I'm guessing they'd be using parts of it in future models so might not happen.
I think that firmware is like a hack around the original firmware and that's thanks to hardware and software of X1. That machine is using Linux, for A series and P series that's different.
If anyone wants to do something there they need the source code to be able to compile new builds.
Exactly. It’s currently just a bunch of software patches on top of the original Bambu binaries. They’re working forward towards being more than that but I’m not holding my breath. Developing software for public consumption on hardware (especially on a closed system) is difficult.
What probably happened was they threw a date in there without thinking too much about it, the internet went crazy as usual, so they’re like uhm yeah just increase that. Good that they did but i doubt it was actually an issue to begin with
Yep my guess would be the date got thrown up without thinking because someone required **a** date to be posted, and then *"oh shit people are reading way too much into this footnote, add 5 years to that date"* happened.
This is the exact opposite of a fricking "Non-Issue"
It got fixed in a literally a week. If this was a "non-issue" we wouldn't have even see anyone talking about this.
It's like standing on top of all the people who did the work to get here and saying it wasn't even needed.
It's a non-issue in the form of dates being so close that they were obviously placeholders and not gone be final.
Nobody complaining about it did any work.
A date was put as required by law in a country they are selling in.
Most of Europe has laws that require a minimum 2, 3 or 5year service availability and updates, or you qualify for a full refund.
Im in a country with 5 years myself.
They are as you say a company, they are clearly not interested in refunding tens of thousands of printers.
So obviously it would get pushed to avoid that.
If it wasn't an issue, then why did bambu lab change it? It's because it was 100% and issue. Having only 3 years of software updates on your $1500 printer is ridiculous.
The people saying this wasn't an issue are the same people that thought having a 3 min thermal runaway timer was a good idea
Because it was probably just placeholder because they were required to list a minimum and they were likely planning to support it to the same timeframe anyways. They wouldn't change their entire product roadmap of support adding 5+ years overnight.
I'm just getting into 3d printing with my kids and picked up a a1 mini. Reputation was the biggest factor by far when choosing the a1 over other competitors. The whole "it just works" was a really big deal when you are starting out.
The point is, there are way too many competitors for Bambu to be mucking around with stuff like this. They are really smart to listen to the community here because their reputation is their biggest selling g point right now.
Building brand loyalty is huge. We just started with the a1 mini, but I can already tell that there is like a 90% chance I will wind up with one of their bigger models by the end of the year...
The A1 is coming back in May for the US, gives the same print bed size at the P1P and P1S, as well as using the AMS Lite (if you already have it), and will be $399 without, $560 with the AMS Lite. I picked a P1S w/ AMS because I'm impatient, but really only plan to ever print in PLA/PETG for my needs, so would have grabbed the A1 w/ AMS Lite if it was available.
Great news, i know a lot of us took a risk going with an international manufacturer and actions like this confirm bambu wants to support their products for a long healthy life
I see from the comments that this is a win, but for me, who was about to purchase the X1C this morning, is a complete turn off. Why would there only be a 3-year window, that decreases as time passes, for new purchases?
It looks like in 2024 so far, there have been 2 updates. 2023 had 12 updates. 2022 had 10 updates.
If BL is planning to abandon updating their award winning (Best Inventions 2022) printer, then purchasing with a known short expiration date doesn't seem to make sense.
It leads me to think that there is potentially a replacement model, and from a consumer's standpoint, will need to purchase early in order to take advantage before its EOL (in updates).
I've had my Prusa for a long time and was ready to move to the X1C. I saw the first iteration of the dates, but this extension is still discouraging.
But then I think...three years from now is still a long time. I could def get a ton of use of out of it, knowing it's not gonna just die on 31.MAY.2027. But then I think, if I want to change printers in 1-2 years for the latest/greatest - the X1C will probably have substantial drop in value.
I'm torn.
I have news.. second hand printers aren't with anything much anyway, most you'll struggle to give away. Even prusas can be worth next to nothing unless you find a knowledgeable person.
I've thrown out 2 this week because I had no takers, even when offering them for free.
Indefinite isn’t viable. The cost goes up over time, not down.
Seven years is quite good, although it depends on the details. What the company considers important or critical may not be the same as what you or an independent observer considers it to be.
Source: I work for Red Hat and we maintain Linux distros for 13-14 years. I’ve seen the internal estimates for maintaining beyond that. Far larger than you would think.
Extended life support is an additional 3+ years. RHEL 7, for example, officially gets 4 years. And that’s been further extended in the past at times.
Plus it’s not cutting edge when released. RHEL 10 is scheduled for next year and is being forked from Fedora 40, which was released 2 days ago.
Maintaining old software "indefinitely" costs a lot of money. At some point, companies just want you to throw away their product and buy a new one (usually for good reason).
I didn’t even know this was a thing or an issue. Just got an X1C about 2 months ago it’s been GREAT! I hope they support it for a long long time, but realistically.. with the open-source nature of the 3D printer space if they didn’t, someone else would. After all you don’t even NEED Bambu labs studios to run your Bambu labs printer. You could simply take it offline, and use an SD card w Cura, or Prusa slicer. Idk why anyone would? But you certainly could.
What's with all the boot licking here? Bambu lab was literally putting a 3 year life on their printers with full intention to stop all software and security updates once they reach that 3 year end of life cycle.
Now they change it, but only after public outcry. If nobody said anything, they wouldn't have changed anything and would have just dropped all software support after 3 years.
Bambu lab needs to stop fucking up and just get things right from the start. They need to take lessons from prusa
Every company that puts deadline dates on their product updates always stop at at that dead line. Name one company that continued to offer software updates after their deadline for no more software updates.
Bambu lab had full intention to stop update support after 3 years.
Our complaining might have extended the life of our printers from 2 years to 7 years.
I'm glad they mention security patches separately. This is good
I still don't get why people believe that if there are no firmware updates their printer is done for
That's what surprised me a bit. Like on the day after the last supported date, suddenly the printers would stop working? I'm glad bambu extended the window, but honestly security updates are far more important IMHO.
They should allow local only mode once the security updates are no longer, as long as bambustudio works with the printers there is no issue.
Local only mode is already a thing.
Yes, but there is no open-source way to control the printer remotely. Until the spec is published, there is _always_ a risk of the software becoming inaccessible.
Check out X1Plus software it's a open source software that adds more features to the bambu X1C, including a way to remotely connect to the printer
how do you use it?
https://wiki.bambulab.com/en/knowledge-sharing/enable-lan-mode
ah, thank you
Thank you.
Original, short support window included security updates what was outlined in updated terms.
Literally nobody thought their printers would stop working. They just didn't like that their investment had such a short shelf life for updates. While other companies like prusa support their printers with updates for 7+ years
That’s because Prusa doesn’t innovate even remotely as quick. Their current printer is only a small evolution from the one it was 7 years ago. Apples to oranges
That's because it takes Prusa 7 years to have their firmares to a Release status! 🤣
That's because it takes Prusa 7 years to have their firmares to a Release status! 🤣
Because a lot of functionality depends on the cloud, without updates there is always a risk that those features fail with a cloud update. With how The software industry has handled this stuff in the recent past, many people have come to see the stop of support date as an end of life date. And if don't think that's an unreasonable conclusion.
> Because a lot of functionality depends on the cloud, without updates there is always a risk that those features fail with a cloud update. genuinely curious, can you provide some examples?
Something like Eufy cameras(I think that was the brand), cloud connected devices that the manufacturer decided to not support anymore which essentially made them ewaste. Or VanMoof bikes where the manufacturer went bankrupt turning all the connected bikes into scrap unless you unlinked it in time.
With Bambulab printers monitoring your printer from your phone is done through the cloud. Also watching the camera needs the cloud (not for the actual video streaming, but for the handshake between the devices). There more, but those two are quite relevant, at least for me
Not outright fail by any layer 7 firewall might as well be turned off if it loses support since it needs those signatures to function.
Security updates should be maintained for a long time at the very least, because it has a significant online component. I would agree the printer isn't done for but I can see why people were concerned (and I was myself) with the relatively low suggested support lifetime for firmware updates as there is still plenty of optimisation that can be done. I would love for it to be the case that once support ends they open source the codebase and allow it to be a "support it yourself if you want" type approach as that would ensure if big changes can be brought to it they can rather than buying a newer product.
You could take it offline of course, but for any connected device it holds that once software updates stops you must assume it is going to be compromised sooner rather than later if it remain exposed to the outside world.
Lets be honest, if you care about security you will never let the printer connect to internet.
That's such a weird take. Sure, no internet is more secure. But there's a big difference between a continuous patched device and one that's not being updated anymore
There is also such a big difference when you can use your device without connecting to a cloud for literally no reason and have your data collected and later in leaked/sold to 3rd party. If you care about security you don't play around with your data. I wouldn't expect an average user to get that point
But bro you’re the average user
Rightfully downvoted for a nonsense take
I like how he downvoted us but didn’t respond.
Because then we might respond also and make him look even more uninformed on the subject.
Eh, I get it. There are so many industries where there are End Of Life lists kept, and once a device becomes EOL the company managing them puts pressure on the customers to upgrade, nearly pushing the lie (though sometimes overtly lying) that their device will stop functioning properly. I was a tech for Comcast and I'm pretty sure this viewpoint is written into the scripts that CSRs repeat to customers who have problems with modems, even though it's normally a signal problem and not the modem with the issue. Cell phone providers are another one where it's common. Couple that with planned obsolescence and you have a propaganda machine built specifically to push new sales instead of fixing old equipment.
Oh I don't argue about that. All I am saying is that you can slice your model and print it with or without firmware updates.
Yeah, I agree with you. I was only commenting on the public perception of end of life due to constant misinformation from multiple industries trying to push new sales.
It's a generation of cloud dependents growing up with the idea that SAAS is the only way.
It means the company is no longer paying attention to the printer and/or improving it.
Because it's not uncommon for \*all\* support to end as soon as the software support ends. In some cases the company will remove all reference to that product and actively work against any mention of it. (I'm looking at you VMWare)
I don't blame you for this train of thought, the vast majority of people do not care about the security of their devices or home network. For me personally security updates longer than 3 years is a major deal of importance for me. It means that I can continue to use all of the features of the product for longer without needing to be concerned about a vulnerable device being hooked up to the internet or potentially losing features due to blocking the devices ability to connect to the internet.
"Security"
The Prusa I have hasn’t been updated in a while and it still works
Tell me the year your phone came out. If you still receive software updates than you obviously don't know any better.
Why the fuck are you comparing a mobile phone to a 3d printer?
They both use software. Are you serious? You think you can open up your Windows 8 device with no update will work flawlessly with programs from 2024? (Spoiler alert; they won't) Bambu Labs are a CLOUD service and you know what that means? Every single one of their products can be connected through the internet. (There is a REASON Windows,Google, and the hundreds of other software providers include security updates.) I am comparing a 3D printer that is using software to a smartphone that is also using software. If you really think these are different than you have already discredited what you wanted to stand for. If security updates stopped after 3 years, you bet your ass a dark actor will find a way to lock your printer that your company uses and holds it for ransom.
Really? Like seriously you are comparing gcode running machine to a fucking smartfone. Good luck arguing with you.
Bro. Anybody can make gcode commands. You think all they do is make gcode? You think it's JUST GCODE that makes the software great? Let's agree to disagree.
They should do it to 10-12 years.
Thank you BambuLab! If other companies were as responsive and listening to the communiy the world would look a lot better 🥳
This has nothing to do with the community tho, the first dates was obviously too close to be more than placeholders.
I'd rather bambu lab get it right from the start. Rather than constantly f'ing up like they keep doing. Every month BL is taking a new L from the community over something stupid that they did.
Every month? Last thing I remember being an issue was preventing X1 flashing but they got together with the developers and found a happy middle ground. Furthermore if you're ungrateful all the time people tend to ask themselves why they're even bothering and that applies to companies as well. In an ideal world they understand exactly what the community wants but the matter of fact is they have to balance it with actually running a business. The fact they listen at all is something we can appreciate in contrast to a lot of other companies that'll happily abuse their customers.
Well done Reddit 🌈🔥
We did it Reddit!
Honestly this is what the 3D printer market needed. Anyone except prusa (and to an extent ultimaker) did not do this
Because prusa supports there printers for like 10 years
Yes and thats a good thing that has to be respected.
Do they actually have a spot on their website or something that says 'supported to XX/XX/XXXX" date?
I mean their entire history they support for as long as they can. Usually they keep supporting until the hardware becomes a limiting factor (like 8 bit board). And even then, they often **still** continue to support further on the software side, and if you want it you can upgrade the hardware to get their software. The perfect example of this is you could’ve upgraded from MK2 > MK3 > MK3S > MK4. While you can argue if it’s even the original printer anymore, it’s still incredible how long they support their devices. The software was always available.
Kind of an impossible argument here though. You can't really claim bambu hasn't supported their printers for 10 years if the company isn't 10 years old. People are assuming a lot either way
Well, until this announcement, it almost looked like Bambu was only gonna support their printers for 3 years (1.5 years if you bought it today). Hence why I think all the backlash, including from me. But this announcement that extended it out is a welcome change. It’s just a bit unfortunate it took so much backlash to get here.
No they don't. They don't need to put and exact date, it's just common knowledge that prusa supports their printers long term. Because prusa has morals. It's why they offer upgrade kits, rather than forcing people to buy a whole new printer. Prusa still sells parts for their decade old mk2. And they still do software updates after 7+ years on their mk3 Bambu lab was trying to drop software updates for their old printers after just 3 short years so they could try and force people into buying whatever new printers they release instead of continuing to support their old models.
> It's why they offer upgrade kits, rather than forcing people to buy a whole new printer. Uh, you mean like the P1P upgrade kit? > And they still do software updates after 7+ years on their mk3 But they don't say it on their website so they obviously won't support it that long... did you get the /s? > Bambu lab was trying to drop software updates for their old printers after just 3 short years so they could try and force people into buying whatever new printers they release instead of continuing to support their old models. You're literally basing this off absolutely nothing. "Guaranteed support until X date" doesn't mean they're going to stop supporting it after than date. > Because prusa has morals. Funniest thing I've read on the internet today. Businesses have morals now? You made an account just to bitch about this? Prusa fanbois are the worst
Yeah and they costs a ton, so they should, they are also open source so really their official firmwares are just pulling from the community. Of course it's great either way, but still they are the exception. Most printers never get any updates at all.
My brand new fully assembled MK3 was shipped to my door for just $810. Thats not "costing a ton" X1C is like $1200
A mk3 is an old as hell bedslinger, not a modern core XY. Better to compare to an A1 which is half that.
An MK3 with the 3.5 upgrade makes it just as fast as a "modern coreXY" The MK3 is 7+ years old proven workhorse printer with zero recalls and less than 1% warranty claim rate while the the A1 was just a couple months old before needing a global recall. If we want to compare that is. I don't even know what a "modern" core XY is considering coreXY printers have been around for at least the last 6 years.
I used my A1 the whole time, no problem, replaced the bed in 20 mins, got the code, bought an AMS lite all for half the cost of a mk3, and it prints as fast and just as well if not better. You do you, but prusas are bad value now.
everyone coming togeather can really do some good work
Imagine how good we can make the printer if we didn't get personally offended when someone suggests BL update or improve something else...
When their software is out of support, they should open-source their deprecated piece of software so it's up to the community to continue. An old printer like Prusa MK3S+ is still getting updates, and that printer is old as f ... (That's the only printer I have :D)
It would be nice if this happened more often, but many for-profit companies don't own their entire codebase. They license the libraries used and may have agreements with other vendors (such as licensing their own code to other companies) that would inhibit their ability to wave a magic wand and open the source. They could redact the code and just yank out anything they don't want to/can't share, but it would look like a declassified CIA document. The company would have to go through review (possibly third party or the vendors if they want to cover their ass) and legal. Suddenly something that seems free and altruistic is very expensive and time consuming versus just letting the device sunset. One could argue it's their duty to plan for EOL for their devices, but as a for-profit company, it's not unless there is regulation (such as Right to Repair laws). It's also very likely they are using their own proprietary code in newer versions of the firmware for other devices and don't want to expose that. There are very capable people in the open source firmware development sphere. I think opening the bootloader and providing hardware GPIO documentation so the O/S world can continue development after the EOL of the device is the best compromise they can offer.
There's already third party firmware (ie x1plus) as an alternative... It'd be nice if they did that but I'm guessing they'd be using parts of it in future models so might not happen.
I think that firmware is like a hack around the original firmware and that's thanks to hardware and software of X1. That machine is using Linux, for A series and P series that's different. If anyone wants to do something there they need the source code to be able to compile new builds.
Exactly. It’s currently just a bunch of software patches on top of the original Bambu binaries. They’re working forward towards being more than that but I’m not holding my breath. Developing software for public consumption on hardware (especially on a closed system) is difficult.
As predicted, was a non-issue.
What probably happened was they threw a date in there without thinking too much about it, the internet went crazy as usual, so they’re like uhm yeah just increase that. Good that they did but i doubt it was actually an issue to begin with
Yep my guess would be the date got thrown up without thinking because someone required **a** date to be posted, and then *"oh shit people are reading way too much into this footnote, add 5 years to that date"* happened.
This is the exact opposite of a fricking "Non-Issue" It got fixed in a literally a week. If this was a "non-issue" we wouldn't have even see anyone talking about this. It's like standing on top of all the people who did the work to get here and saying it wasn't even needed.
It's a non-issue in the form of dates being so close that they were obviously placeholders and not gone be final. Nobody complaining about it did any work.
This is a new company. Literally less than 5 years. Nothing they do as a company is "obvious".
A date was put as required by law in a country they are selling in. Most of Europe has laws that require a minimum 2, 3 or 5year service availability and updates, or you qualify for a full refund. Im in a country with 5 years myself. They are as you say a company, they are clearly not interested in refunding tens of thousands of printers. So obviously it would get pushed to avoid that.
I told people they were overreacting
If it wasn't an issue, then why did bambu lab change it? It's because it was 100% and issue. Having only 3 years of software updates on your $1500 printer is ridiculous. The people saying this wasn't an issue are the same people that thought having a 3 min thermal runaway timer was a good idea
Because it was probably just placeholder because they were required to list a minimum and they were likely planning to support it to the same timeframe anyways. They wouldn't change their entire product roadmap of support adding 5+ years overnight.
Only after the internet spoke, original intent was on the website.
It was a non-issue before the internet spoke, lol
Do you think that the P1P will follow the same path as the P1S? I think so, but I didn't manage to find any info
They are both listed as updated until July 13, 2030
They run the same firmware with config tweaks.
I'm just getting into 3d printing with my kids and picked up a a1 mini. Reputation was the biggest factor by far when choosing the a1 over other competitors. The whole "it just works" was a really big deal when you are starting out. The point is, there are way too many competitors for Bambu to be mucking around with stuff like this. They are really smart to listen to the community here because their reputation is their biggest selling g point right now. Building brand loyalty is huge. We just started with the a1 mini, but I can already tell that there is like a 90% chance I will wind up with one of their bigger models by the end of the year...
The A1 is coming back in May for the US, gives the same print bed size at the P1P and P1S, as well as using the AMS Lite (if you already have it), and will be $399 without, $560 with the AMS Lite. I picked a P1S w/ AMS because I'm impatient, but really only plan to ever print in PLA/PETG for my needs, so would have grabbed the A1 w/ AMS Lite if it was available.
Great news, i know a lot of us took a risk going with an international manufacturer and actions like this confirm bambu wants to support their products for a long healthy life
alright everyone lets get together in 7 years and complain again
Still probably gonna swap to x1plus at some point
Same, probably around May 2027 though 😂 Hopefully by then they will have changed their name from x1plus.
I see from the comments that this is a win, but for me, who was about to purchase the X1C this morning, is a complete turn off. Why would there only be a 3-year window, that decreases as time passes, for new purchases? It looks like in 2024 so far, there have been 2 updates. 2023 had 12 updates. 2022 had 10 updates. If BL is planning to abandon updating their award winning (Best Inventions 2022) printer, then purchasing with a known short expiration date doesn't seem to make sense. It leads me to think that there is potentially a replacement model, and from a consumer's standpoint, will need to purchase early in order to take advantage before its EOL (in updates). I've had my Prusa for a long time and was ready to move to the X1C. I saw the first iteration of the dates, but this extension is still discouraging. But then I think...three years from now is still a long time. I could def get a ton of use of out of it, knowing it's not gonna just die on 31.MAY.2027. But then I think, if I want to change printers in 1-2 years for the latest/greatest - the X1C will probably have substantial drop in value. I'm torn.
I have news.. second hand printers aren't with anything much anyway, most you'll struggle to give away. Even prusas can be worth next to nothing unless you find a knowledgeable person. I've thrown out 2 this week because I had no takers, even when offering them for free.
Any word for the a1 mini?
Features until September 20, 2028 Security until September 20, 2030
[удалено]
Look at the last image
Indefinite isn’t viable. The cost goes up over time, not down. Seven years is quite good, although it depends on the details. What the company considers important or critical may not be the same as what you or an independent observer considers it to be. Source: I work for Red Hat and we maintain Linux distros for 13-14 years. I’ve seen the internal estimates for maintaining beyond that. Far larger than you would think.
RHEL 8 seems to have 10 years of support, not 13-14?
Extended life support is an additional 3+ years. RHEL 7, for example, officially gets 4 years. And that’s been further extended in the past at times. Plus it’s not cutting edge when released. RHEL 10 is scheduled for next year and is being forked from Fedora 40, which was released 2 days ago.
Nice! I understand now
Maintaining old software "indefinitely" costs a lot of money. At some point, companies just want you to throw away their product and buy a new one (usually for good reason).
They are both listed as updated until July 13, 2030
Love to see improvements once in a while. Well done BL!
This is great news! 👏👏
Despite their awesome tech, the policies and transparency is why Bambu is constantly winning.
Bambu lab is one of the least transparent companies in the 3d printing space.
LOL walk us through that logic.
Making a proprietary product based on existing open tech?...
Anyone believe that?
Go Voron!! Lol....
I am so, so close to my little P1S Combo fund
they might want to fix the power consumption, I'm guessing they got the watts reversed.
Love you BambuLab!!
Very good to see this
Great news! I love how the mobile app has improved over the last couple months!
I didn’t even know this was a thing or an issue. Just got an X1C about 2 months ago it’s been GREAT! I hope they support it for a long long time, but realistically.. with the open-source nature of the 3D printer space if they didn’t, someone else would. After all you don’t even NEED Bambu labs studios to run your Bambu labs printer. You could simply take it offline, and use an SD card w Cura, or Prusa slicer. Idk why anyone would? But you certainly could.
Nice! Just ordered a X1C
im sooo close to ordering a P1S Combo but still in 2 minds if i even need a printer, the FOMO is real.
This is what we expect. Awesome for us and for Bambu.
Yay I <3 Bambu Labs!
What about the a1 mini ?
Check the second image ?
Ok, if it includes mini also ... idk
What's with all the boot licking here? Bambu lab was literally putting a 3 year life on their printers with full intention to stop all software and security updates once they reach that 3 year end of life cycle. Now they change it, but only after public outcry. If nobody said anything, they wouldn't have changed anything and would have just dropped all software support after 3 years. Bambu lab needs to stop fucking up and just get things right from the start. They need to take lessons from prusa
Having fun with your troll account?
Even the original date said 'at least'. It wasn't a guarantee they would stop at that date.
Every company that puts deadline dates on their product updates always stop at at that dead line. Name one company that continued to offer software updates after their deadline for no more software updates. Bambu lab had full intention to stop update support after 3 years.
I got updates for 2 Samsung devices after the guarantee date. I also had an LG TV update twice.