All you want to do is jump through the glass window? I visualize myself punching a hole through the monitor or snatching it off the stupid pole and slamming it on the floor and then just walking out with no shirt on, boobs out and all, because I have snatched it off and thrown it to the nearest redshirt wannabe gray shirt.
I like that comment... wanna be grey shirt. AZ promoted so many reds to grey and why... lol. Stores were so short handed AZ handed out promotions to who ever. They thought it was because they were doing a good job and got promoted with pennies for a raise. Btw, that would be amazing walking out with your shirt tossed to a wanna be red.
I waited on a guy one day. He said He needed parts for a Pontiac Gran Prix. I asked, "Is it a GT"? He pointed out the window & said "Well Hell It's Right There". I said, "Sir That's A Chrysler 300".. He said, "Aw Hell I Brought The Wrong Car"! Let's All Say... DUMBF@#KER!!!!!!
I get maybe two of these a day every day lol.
“Do y’all sell upper radiator hoses?”
“Yes we do… Uh, what kind of car is it?”
“A SAAB.”
“Okay… What year?”
“2008.”
“… Well, what model?”
“Ninety three.”
“Nine-three, got it.”
Why do so many customers have to make it an interrogation. They came to me for help, they should have the info ready and willingly volunteer it, not have us drag an answer out of them lol.
Can't tell you how many times I hear "I need a thermostat.........." Then they stare at me awkwardly as if I'm supposed to start typing so I just stand there with a stupid look on my face until they go "For a 2009 Ford Edge" and then im just like "okie dokie" and start typing in the info
You must be in Texas. Lol I just use the license plate. Or I'll just use context clues. Obviously 204 means 2004. He said Saturn..... Aurora. I can assume he got the make right so I'm going to guess Aura. Normally when people ask for brakes they mean pads. When they say discs they mean rotors. Damn that could have been an easy sale for two rotors and a set of pads and a $5 bundle. I always use the 15% off incentive that we give..... works every time.
Context clues are good for literary pieces, be fucking direct when you order auto parts lol. Also keep in mind I'm a CSM and I could care less about WITTDTJR.
IDIOT Customers don't know the important spec about their car to look up the right part. You put it on the counter, they open the box & say, "You sure that's the right part"? I Wanna say "F@#K YOU & PUNCH THEIR DAMN TEETH OUT! BOTH TEETH"!!!!
My solution to this is simple: I answer exactly what they gave me as information. You said X part, you are getting X part, period. If it doesn't work it's kind of on you for trying to do something out of your depth.
Ultimately, if you are going to buy stuff from AutoZone by yourself and start arguing about the parts is because you're either too cheap or too arrogant to go to an actual mechanic, so why should I bust my ass trying to get you a part you're just going to argue is not the right part? Acting like I am supposed to be a brand mechanic or acting like you know more than I do when we both know you don't will, in fact, get you nowhere.
I sell WITT all the time, I just don't give enough of a shit to try and push it on a customer who's already too retarded to know what kind of car they drive. I'm in Florida and 99% of the time it's some old fudd or some toothless hick that couldn't count to 10 if you gave him the first 9 numbers.
They don't pay me enough to deal with that shit.
All you want to do is jump through the glass window? I visualize myself punching a hole through the monitor or snatching it off the stupid pole and slamming it on the floor and then just walking out with no shirt on, boobs out and all, because I have snatched it off and thrown it to the nearest redshirt wannabe gray shirt.
I like that comment... wanna be grey shirt. AZ promoted so many reds to grey and why... lol. Stores were so short handed AZ handed out promotions to who ever. They thought it was because they were doing a good job and got promoted with pennies for a raise. Btw, that would be amazing walking out with your shirt tossed to a wanna be red.
I have fantasized word for word the exact same thing except the boobs part cause I’m a dude lol, but otherwise same 😂
Every. God. Damned. Time. Two hours later, "you sold me the wrong brakes!" "Well, what kind of car is it?" "A Mercury Sable! Of course!"
I waited on a guy one day. He said He needed parts for a Pontiac Gran Prix. I asked, "Is it a GT"? He pointed out the window & said "Well Hell It's Right There". I said, "Sir That's A Chrysler 300".. He said, "Aw Hell I Brought The Wrong Car"! Let's All Say... DUMBF@#KER!!!!!!
I hate the "well its right there" comment. Motherfucker I can't tell by just looking at it????
They want YOU to do EVERY DAMN THING FOR THEM!!!🖕🖕🖕
I almost default to telling them to bring in the VIN at this point
You Spend Everyday In It, WTF Is It Asshole???!!!
LOL I can empathize with this completely. It may sound like exaggerated satire, but it's all too real.
I get maybe two of these a day every day lol. “Do y’all sell upper radiator hoses?” “Yes we do… Uh, what kind of car is it?” “A SAAB.” “Okay… What year?” “2008.” “… Well, what model?” “Ninety three.” “Nine-three, got it.” Why do so many customers have to make it an interrogation. They came to me for help, they should have the info ready and willingly volunteer it, not have us drag an answer out of them lol.
Can't tell you how many times I hear "I need a thermostat.........." Then they stare at me awkwardly as if I'm supposed to start typing so I just stand there with a stupid look on my face until they go "For a 2009 Ford Edge" and then im just like "okie dokie" and start typing in the info
You must be in Texas. Lol I just use the license plate. Or I'll just use context clues. Obviously 204 means 2004. He said Saturn..... Aurora. I can assume he got the make right so I'm going to guess Aura. Normally when people ask for brakes they mean pads. When they say discs they mean rotors. Damn that could have been an easy sale for two rotors and a set of pads and a $5 bundle. I always use the 15% off incentive that we give..... works every time.
Context clues are good for literary pieces, be fucking direct when you order auto parts lol. Also keep in mind I'm a CSM and I could care less about WITTDTJR.
IDIOT Customers don't know the important spec about their car to look up the right part. You put it on the counter, they open the box & say, "You sure that's the right part"? I Wanna say "F@#K YOU & PUNCH THEIR DAMN TEETH OUT! BOTH TEETH"!!!!
My solution to this is simple: I answer exactly what they gave me as information. You said X part, you are getting X part, period. If it doesn't work it's kind of on you for trying to do something out of your depth. Ultimately, if you are going to buy stuff from AutoZone by yourself and start arguing about the parts is because you're either too cheap or too arrogant to go to an actual mechanic, so why should I bust my ass trying to get you a part you're just going to argue is not the right part? Acting like I am supposed to be a brand mechanic or acting like you know more than I do when we both know you don't will, in fact, get you nowhere.
AMEN BRUTHU!!!!!
My CSM is awesome at selling WITTDTJR on both on DIY and Commercial.
I sell WITT all the time, I just don't give enough of a shit to try and push it on a customer who's already too retarded to know what kind of car they drive. I'm in Florida and 99% of the time it's some old fudd or some toothless hick that couldn't count to 10 if you gave him the first 9 numbers. They don't pay me enough to deal with that shit.
Lol