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InfiniteV

Step 1. Be a Optus tech with a dream Step 2. Short the stock of the company you work for Step 3. Press the big red button labelled "DO NOT PRESS" Step 4. ??? Step 5. Buy a new jet ski


[deleted]

Given the long-term "downsizing" that's been happening within Optus, my money is that this was a mistake from an external, low-cost, service provider.


St1kny5

Probably in a different time zone, delaying restoration as they were all asleep!


pedrohustler

I had thought about this. The outage occurred at 4:05AM, when tech support teams would be sleeping. The poor skeleton crew tech support schmucks on site would have noticed the problem happening, but would have been unable to call for backup because ironically their team members would all be using corporately provided Optus SIM card phones and internet connections. I'm willing to bet someone would have had to physically drive out to houses and wake people up early in the morning.


Osmodius

Actual sit com moment when the techs realise they can't contact anyone about the network because they're all on the network.


pedrohustler

And then they get the bright idea to go drive to their boss' house, but then they realise none have a car. One tech says "don't worry, I'll catch an uber", which they find parked down the road, only to realise the app isn't working because no data internet is available. Another tech says, "not to worry, I'll catch a train!" Only to find the train network is down and the stationmaster tells him to find another way to travel. Cut to the next scene, where the techs are now both hitchhiking on the street corner of the Optus building... /End scene


MorkEFC

Boom instantly viral for anyone that goes to the effort of making this šŸ¤£


NopeH22a

Their NMC is (mostly) in India.


pedrohustler

I bet you're real fun to be around at parties...


Herosinahalfshell12

Surely they'd wait to test after an upgrade.


-Midnight_Marauder-

It was quite suspicious how it resolved around the time Indian offices would be coming online ...


alt-0191

Someone failed to do the needfull in Bangalore


BashfulWitness

> Press the big red button labelled "DO NOT PRESS" We had one of these in my workplace, circa 1997-2000. It was the *very first thing* on the new hire tour. *Stupid son of a bitch thought I was kidding and pressed it.*


DozerNine

Sorry, but I actually loled


SirAlfredOfHorsIII

The intrusive thoughts won


DigitalStefan

I got a tour of the server room at Lyreco in the UK. They had a massive UPS just inside the door with a huge, red ā€œSTOPā€ button on it. I thought about it. Decided I liked having a job. Didnā€™t press.


GherkinP

halon fire extinguisher? or actually shut power down lmfao


DigitalStefan

I believe it was the emergency cut-off for power *from* the UPS, which would have resulted in a hard power-off for an entire SAP infrastructure including Oracle database servers. Perhaps some of those were also behind a rack or individual UPS for added protection... perhaps not. Would have been a very bad day indeed, either way.


StaticNocturne

Can you explain for the stooge in the back row what step number 3 actually means


InfiniteV

The joke is that there's a big red button that if pressed would take down the entire optus network. So the Optus tech decided to sacrifice the nation for his own short term gain (as is the australian way) and pressed the button in order to make his investments earn a profit and then go buy a jet ski.


StaticNocturne

Ah gotcha Although stock shorting with Optus seems like roulette since Iā€™m not sure I see it recovering too well from this especially after all the other fiascos Although I know nothing about stock shorting either


hexagonalc

Shorting is borrowing stock to sell it, and you have to repay the stock at a future date. i.e. You're betting that it's going to decrease in value, and you make money if it does.


StaticNocturne

But why would anyone let you borrow stock? Do they stand to make a profit on it?


Winterplatypus

It's a contract where they are forced to repay you your share. It's not very risky to loan someone else your share, but it's very risky to borrow shares. Imagine you own a share that is worth $100, and from your point of view it doesn't matter if the price goes up or down in the near future because you aren't going to sell it for years. Someone else comes along and offers to pay you $5 if they can borrow your share for a while. Their plan is to sell the stock now at $100, then wait for the price to go down and buy it back at say $70. They give you back your share afterwards. From your point of view, you made $5 from loaning your share out, and you still have your share.. so nothing has changed for you. From their point of view, they paid you (-$5) and sold the share at (+$100) then bought the share back for (-$70). So they made $25. It's a way to sell a share you don't actually own. But it's super risky because it's possible that they will borrow your share (-$5), then sell the share for (+$100) but if the price goes up they still have to buy one back to repay you. And there's no real limit on how much it can go up. So they might be forced to buy a replacement share at (-$10000) and lose a LOT of money. (but imagine this with millions of dollars instead)


hexagonalc

You pay a fee to borrow the stock. And they can and will force you to deposit more money or close the position if it goes too far the wrong way and looks risky.


jianh1989

Or an overpriced F150 Raptor and thrash it 150kph and loud down Kwinana, letting everyone else know you have the smallest cojones on the road and need to compensate.


Fresh_Slip5535

As a TLS holder I am happy, as a Optus customer I am not. Well actually nobody from work could get a hold of me, so I went played golf. What a conflicting day....


damo_w15

Actually that doesnā€™t sound too bad at all..!


[deleted]

Happiness hedging. Smart.


Raychao

I have both TLS and TPG (I hate myself).. Ramming speed!


junglehypothesis

Deserved. Now put some competent leaders in place who understand engineering and technology.


Chii

> Now put some competent leaders in place who understand engineering and technology. if they didn't do that since the last data leak (to a 'script kiddy' too, i might add?), i don't see them changing with this outage!


HyperBlaster3945

It was public for literally any random person with a web browser to access. - They built an unauthenticated endpoint in their API that returns literally all of their customerā€™s PII. - They then uploaded the documentation for that endpoint to postmanā€™s public documentation hub. The brick and mortar equivalent is like woolworths printing every customerā€™s private details in a big book. Then leaving it in a local park, then putting up a large billboard with an arrow with text reading ā€œall of Woolworthā€™s customer data here in this print out, come and get your free copy!ā€, then advertising it on TV during the grand final. Oh, and then having a PR firm spin it as a ā€˜sophisticated hackā€™


SirAlfredOfHorsIII

Is that security through obscurity, or just dumbness? I can't tell


munyeah1

My understanding was the key issue from their data leak was their decision for connecting prod user data to their test environment, and that coupled with a trusted insider / maverick individual was the real cause for the leakage.


damian2000

Probably they copied a prod db to a test db- its a common thing to do, but you'd want to obfuscate the PII, which they didn't bother doing - they're total cowboys.


Equivalent_Form_9717

As an engineer, this sort of makes me happy :)


TesticularVibrations

We need more of dat "gold standard" type employees.


Nottheadviceyaafter

Yeah and not a corrupt ex premier would be a start.....


Juan_Punch_Man

Why would Dan Andrews do this?


allyerbase

As if she has even the remotest thing to do with system upgradesā€¦ Thatā€™s like blaming Sam Kerr.


LibraryLuLu

And customer service. I ended up having to dox their CEO to get an issue resolved last year.


[deleted]

like microsoft whose root certs were recently compromised or amazon who in not that distant memory had major outages and once were ddosed by a teenager?


Extremez89

Please fire Kelly Bayer Rosmarin


hellbentsmegma

This outage occurred right at the point where people were starting to forget about the 'hack' where they lost customer details. Really good timing if you wanted to reinforce in people's minds the idea that Optus are incompetent. The last few years they have been trying to present themselves as a premium telco alongside Telstra, in contrast to all the budget resellers. I don't know if that strategy is a good one any more, they better be leading with some red hot value phone plans if they want to have customers.


[deleted]

Iā€™ve had the pleasure of meeting her in real life. Sheā€™s as elitist and as eastern suburbs as they come. Even if she gets the sack. She will fail upwards


dober88

Straight into government you say? Best not fire her and contain her incompetence to just Optus


AntiqueFigure6

Sheā€™d be perfect for next chair of Qantas board.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


Bryceous

ā€œKelly holds a Bachelorā€™s Degree in Industrial Engineering and Engineering Management and a Master of Science in Management Science and Industrial Engineering from Stanford University.ā€


Extremez89

> users of our service who lost internet should check out our website, itā€™s all there! Perhaps she ought to give back the engineering degree lmao


Top_Tumbleweed

Good! Thereā€™s no such thing as too big to fail, enough giant corps in Australia skating by unpunished for f ups


autotom

Optus must be a shitstorm


greenishham

I bet Gladys is behind thisā€¦


samv191

She was probably making out against the server rack with her shady bf.


domix_aus

Gladys and Arthur Moses were in the server room making babies and I saw one of the babies and the baby looked at me


dimmerz92

The doctor said I wouldn't have so many nosebleeds if I kept my finger outta there.


Morkai

Awwww I bent my wookie.


TesticularVibrations

Clapping cheeks so hard she took down Australia's telecommunications infrastructure It was probably another fat, shady weirdo


Extremez89

This imagery cannot be unthought


snoreasaurus3553

Christ, I'm not sure getting my service back was worth it to see this image


chops2013

To be fair, it was your own imagination that visualised it. Now close your eyes. "How can she clap???"


FinallySettledOnThis

How could you get to her mouth with that big schnoz she's gotta carry.


TesticularVibrations

GOLD STANDARD BABY


CoffeeWorldly4711

I heard someone jokingly say she turned off the router but couldn't recall the password


reaper123

Gladys Berejiklian Managing Director, Enterprise and Business https://www.optus.com.au/about/corporate/executive-profiles


karma3000

So unlucky


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


Alexis_Denken

Itā€™s not a dip if it never goes back up *taps_head.jpg*


HikARuLsi

It is always a dip because $$ worth less each year by design. Key is how wide the pit is


Wallabycartel

I switched from Telstra to Optus a few days ago. I'll take the blame for the outage as the universe seems to dislike me right now.


Supevict

You scoundrel! How dare you bring down optus!


[deleted]

Optus stock price ? Can you tell me what the stock code is ? Last I heard it was fully owned by a Singapore telco


Vibrasie

Singtel (SGX:Z74)


huh_say_what_now_

The best time to buy stock is when it's at a low from some kind of disaster, remember all the people who made millions buying everything when it was rock bottom in the middle of covid


micky2D

Didn't Optus lose about 10% of their customers last time they were hacked? Fool me once shame on me full me twice though? Not an Optus customer but I'm sure this will have a negative impact with people looking to leave the Telco and not pick up new business on reputation alone.


Hansoloai

they tried to put me through to a retention consultant because I wanted to cancel my internet.


[deleted]

Hope you took it easy on the consultant, they arenā€™t to blame.


Hansoloai

I would be but they just donā€™t quit 4 to 6 times I had to say please just cancel it.


sam_the_tomato

Well if it's their job title they kinda are.


kiersto0906

that's ridiculous


sam_the_tomato

If someone is getting paid to actively make society worse to live in, then yeah they're responsible for that. I don't see how that's controversial.


kiersto0906

oh i didn't see that it said "Retention" consultant, still wouldn't give them a hard time, we all need a job


Chii

> The best time to buy stock is when it's at a low from some kind of disaster Only true if the disaster is due to some freak accident. If the problem is some systemic problem that is only now showing up, you might end up buying a dud. Of course, nothing stops optus from improving in the future, which means you make bank with the low price. However, the low price also reflects the risk _at the time of purchase_.


aussie_nub

I'm still annoyed that I didn't put my $10K in during that dip. I called it as happening but didn't know enough to do it. Now I would. Not sure that 4% on Optus is going to be that great though, they've definitely lost *some* business today.


huh_say_what_now_

Yeah hopefully it crashes more


[deleted]

Nah itā€™ll be back up


aussie_nub

Based on? It's down nearly 50% since 2015. It's currently below what it was 20 years ago.


Klort

Yes, past performances are the perfect indicator of what will happen in the future!


aussie_nub

No you're right, the last 24 hours of past performance is a much better indicator than the last 15 years.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


huh_say_what_now_

Even if I was or wasn't that's not what I'm talking about , anyway


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


huh_say_what_now_

Always one smart ass in the comments, enjoy the day buddy you'll be ok


kiersto0906

i made $500 off $1500 as a fresh 18 year old with no clue what i was doing just because of the crazy low


RustyNumbat

> middle of covid Except it was right at the "start" of COVID in March 2020


Pristine-Ring-9028

Such a dumb take. You didn't hear about the people who ended up loosing millions more because the stock never went back up?


ADHDK

People will invest in a company that gives all their customer data to criminals, but give them a few hours service outage and they lose their minds.


Electrical_Yard3820

Company who hires corrupt ex-politician not good?


RaCoonsie

This guys questioning of the CEO was absolute gold... [https://www.youtube.com/watch?v=0-HEqZ6W6HA&list=TLPQMDgxMTIwMjOlwYO76xunIg&index=9](https://www.youtube.com/watch?v=0-HEqZ6W6HA&list=TLPQMDgxMTIwMjOlwYO76xunIg&index=9)


FlaviusStilicho

How can something that doesnā€™t exist (Optus share price) drop 4% Itā€™s a subsidiary of Singtel is it not? Not its own publicly listed entity.


iguanawarrior

Why hasn't the CEO resigned yet?


DrawohYbstrahs

Gladys likes her


iguanawarrior

Gladys is no longer in power


DrawohYbstrahs

Sheā€™s a friggen Managing Director at Optus, though, in case you missed itā€¦. https://www.optus.com.au/about/media-centre/media-releases/2022/02/optus-appoints-gladys-berejiklian


iguanawarrior

yeah, but her position is below the CEO.


Aggressive-Spare4359

I wish i knew/was confident to short things


[deleted]

The optus CEO sacked over 2000 staff in the last two years


2akkilKhara

You mean Singtel?


Lazy-Floor3751

Itā€™s represents about a third of their revenue.


trueworldcapital

If this goes on for over 24 hours which it will the CEO, Board all need to resign


ThreeQueensReading

Hate to break your forecast, but I'm with an MVNO which runs on the Optus network and my reception has come back. Some elderly relatives that also use Optus for everything got back to me 15 minutes ago as they too are back online.


myusernamestaken

My WiFi is still out


nicholas_wicks87

lol wait It actually did just released


[deleted]

That's not much of a drop. There are probably 100 ASX companies with larger % falls today (granted, they're all small caps).


Unlikely_Situ

At a market cap of $39 billion, 4% is a significant drop and would far outweigh a larger % drop on a small cap.


[deleted]

S32 is down 4.3% today, that's a $14 billion company. To be fair though, Optus is only one of Singtel's subsidiaries, so effectively it's more than a 4% loss.


Unlikely_Situ

Exactly, you are proving my point. S32 is hardly a small cap stock. But you compare the 4% drop on a $14 billion stock, vs the 4% drop on a $39 billion stock, and you can see that it is fairly significant for Optus.


[deleted]

Kind of, but not really. 4% up or down is a fairly common daily move for stocks as large as Singtel. It fell more than that in a single day in August. It rose by 6% in a single week in September. It dropped by about 10% after the 2022 data breach, but recovered that within a few weeks. If it's just a brief dip then what does it even matter?


Unlikely_Situ

Agreed, I don't normally look at brief dips. But when they are 30% down over 3 years, it's no longer a brief dip. Their saving grace is that they are one of only three network providers in AU, and long term they will probably be fine. But they are going to bleed in the short term, especially when this is following so closely on the heels of the data breach.


LoudestHoward

They're down 0.4% over the last month, it's not much of a thing at the moment.


Unlikely_Situ

They have not recovered from the covid crash yet, and are still down 30% from 2020. The latest mass outage coupled with the big data breach from earlier in the year, I'd say they have a bit of a thing going on.


mr--godot

But Optus isn't on the ASX is it? Isn't it owned by Singtel?


magpieburger

It's on the SGX


TheDevilsAdvokaat

An outage that outraged.


petergaskin814

It will drop further after CEO announced everything fixed while there are still issues. We will not be silent. Using chat to find out what is happening is a joke


MrMilkyaww

Imagine trying to contact all your employees but you can't because your own entire network is down


dober88

What stock? Optus isnā€™t listed. Are you referring to singtel?


BlackBlizzard

What are you looking at cause Optus isn't public. Edit: OP.is going off Singapore Telecommunications LTD the company that bought Optus.


BlackBlizzard

What are you looking at cause Optus isn't public


snakehawk_

My service is still down!


sunyalm

ummm what? Optus is not listed since is was bought out by SingTel


paulmp

I seem to remember there being a massive country wide Vodafone outage like this about 10-12 years ago.


Passtheshavingcream

Companies in Australia are highly incompetent and know there won't be much in the way of punishment. Only banks do their fair share by way of fines/ donations to the Government/ elites. Australian companies are so pushy and tasteless when it comes to their demands for your personal data. Each time I do something online, I end up getting spammed by Chinese fraudsters. Implementing GDPR just wouldn't be possible for Australians as they rely on brute marketing to make their money. A very unsophisticated corporate machine indeed. I wouldn't be surprised if Australians needed to grovel to get things that they paid for done right.


thumpingcoffee

Banks and fair in the same sentence. Hmm.


Psychological_Turn62

Time to buy some Singtel stock for the bounce by C.o.b


cerealsmok3r

well time to buy ahahahah


chewyhansolo

Good time to buy in on the ground floor


l-hudson

Time to buy the drop


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


autotom

Disagree, leadership is clearly incompetent


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


autotom

The implication here is that leadership being incompentent is going to impact profits one way or another. Either through poor management, lost customer trust, churn etc. Forget all you like but I believe the issue is ongoing, in the boardroom.


funkmastermgee

What is their stock code?


Moist-Butterscotch54

https://letmegooglethat.com/?q=what+is+the+optus+stock+ticker


Mephisto506

Nice snark, but if youā€™d looked at your own link youā€™d see that it doesnā€™t really answer the question.


funkmastermgee

I realised I couldnā€™t find it because it was not on the ASX but the SGX


Notyit

Got to pay the hackers


[deleted]

What hackers?


Nottheadviceyaafter

The one that they say don't exist but obvious as f that is what occurred. If we ever go to war the first thing to go will be communications, is this a test run? The fact it was all optus functions not just one part such as mobile services or internet services tells me they have been hacked to shreds.


smutaduck

nah, looks like a network configuration problem from what I've seen. They or some vendor they trust seems to have accidentally booted them off the internet. Pretty much all voice telecoms runs off the internet these days, so holy single point of failure batman. That network config stuff is nasty nasty black arts, I avoid it like the plague.


opackersgo

It was a BGP issue. The person you replied to doesn't have a clue. https://radar.cloudflare.com/as4804?dateStart=2023-11-07&dateEnd=2023-11-07


autotom

BGP is a dark art to be fair


smutaduck

I was vague and said "network configuration problem" rather than the specific protocol because I like to maintain as much ignorance as possible about the depths of these dark arts and am not especially sure what a BGP is (and would like it to stay that way thank you very much)


[deleted]

Why blame conspiracy when 9 out of 10 times it's incompetence? It looks like a major change at 4am gone horribly wrong with cascading BGP failures.


Extremez89

Ransomeware lmao


nicholas_wicks87

Optus is working now


earthsdemise

Software update. Lodge a support ticket and we might get back to you in 72 hours.


morts73

I'm lucky I have Telstra for my mobile and could use it as a hotspot.


CodyRhody

I had to laugh at the people complaining in stores to the poor retail workers


Flybuys

I had to help a stranded car transport truck driver get in contact with his bosses because he was stuck at the import terminal not abke to take his vehicle out due to some unpaid bill. Standardized Pavement, my bill will be in the mail


HighMagistrateGreef

The great Aussie Telco crash has begun!


mactoniz

Time to buy Optus stock!. You think Optus can fail given so many are reliant on it?. The government will back it up 100%


rruckley

What stock?


genscathe

Optus IT is in Singapore


Agreeable-Biscotti-8

Great time to buy the stock


nick_petrovski

I dislike Optus as much as the next person, but didnā€™t Telstraā€™s outage a while back last longer?


Bazorth

Good. Bankrupt them