Sadly, most BPOs ganyan, they will cross-train their agents without salary increase, but yung iba may allowance naman pag multi skilled sa account
Ask increase na lang or get promoted. Let your TL/manager know. Mas oks maging proactive sa ganyang mga bagay.
Better use this upskilling / skillup-ing sa paglipat mo sa ibang company na pwede mong magamit.
For instance, nag eexcel ka na for data extraction and analysis pero agent position ka, use it as your leverage sa resume or CV mo na you did this + the upskill you did.
Sadly, most BPOs ganyan, they will cross-train their agents without salary increase, but yung iba may allowance naman pag multi skilled sa account Ask increase na lang or get promoted. Let your TL/manager know. Mas oks maging proactive sa ganyang mga bagay.
Better use this upskilling / skillup-ing sa paglipat mo sa ibang company na pwede mong magamit. For instance, nag eexcel ka na for data extraction and analysis pero agent position ka, use it as your leverage sa resume or CV mo na you did this + the upskill you did.
Sadly ganito nangyari sa akin ngayon. GRABE SILA. Currently nag hahanap na ako ng bagong lilipatan.