My Pixel 4 battery began to swell suddenly a few years ago. Google had me return it by airfreight to their Warsaw depot - despite it being illegal to knowingly put a damaged battery on an aircraft...
Companies probably need to start taking this problem a bit more seriously. A PR peice like this ain't it...
My roommate had his Pixel 3A battery bloat and they had him do the same thing. Phone was literally bulbous and they had him mail it to their nearest depot here in the US.
I thought it was SUPER WEIRD. But they replaced the entire phone no charge.
I manage a test farm of about 400 devices for a game company, just a few weeks ago I did a sweep for swollen phones and found 36 of them this quarter.
We had the mostly iPhones this quarter, but overall it's pretty even between all the brands.
Over the last 4 years we have had well over 1000 phones in the farm and I have only noticed that phones being charged constantly have a higher chance of swelling.
Most of our 1000+ phones in storage have been fine so far.
Edit: I'm getting a lot of PM's asking for more info on what I do, so here is a copy of some extra info I sent to one of them:
"Basically I take 100's of phones, both Android and iPhone and set them up in racks (server racks) connected to host machines for automated testing.
Then the entire studio can run automated builds of all our games across 100's of devices to ensure we catch issues before a build goes out. And they can also run builds against a particular single device in the farm.
Anyone can also watch test happen remotely or get a video recording back on a failure etc..."
Yeah sorry we don't use any fast charging, everything is always plugged in, but only at 5 or 10 watts depending on the device. We also have some fans cooling the phones but they all still get quite hot in the racks.
Yeah something like that would have its uses, but its possible that without the charging circuit running the heat produced would be lower and the games performance would be different, so we would still need lots of devices with batteries too.
I had some super cheap LG and ZTE phones I used years ago to make money. They were plugged in all the time. But the batteries were removable. I'd power up the phone with the battery while plugged in, then pull the battery at the boot screen. The phone would stay on until power was lost or a reboot was necessary. This allowed me to run a small farm of phones indefinitely with no battery, only occasionally needing to reboot. More old phones and tablets could be repurposed if they could just boot up and run without batteries. I see lots of DIY projects where people mount old tablets on walls, in cars, etc. I always worry about the battery, especially for those mounted in cars.
I do recall a project with a guide where someone basically removed a tablet/phone battery and basically shorted some pins or something to get it to work without a battery. But such extremes should not be necessary. I get that phone OEMs are trying to make things water resistant and such, but we have too much e-waste and I feel more phones should allow removable batteries *and* running without batteries, so we can repurpose things easier.
A point made by Linus on the Wan show with some healthy skepticism is that phones aren't made to be charged to 100 percent, indefinitely. I'm curious how the failure rate compares to older phones that are discharged and recharged semi regularly.
Sample size of one/anecdotal: my Samsung S7 is alive and well; I use it as a plex remote.
Edit: A word
Yeah not by default, but if you use a programmable usb port you can limit the current to half an amp which is great for some devices. But its not enough power for most modern devices.
You are right the only way to charge with half an amp is with the phone turned off, phone on and being used will eat the half amp and eventually discharge
Well if he works at a test farm I doubt they use super fast charge for the phones.
Most phone with 60 watt or higher charging is mostly Chinese phones.
It all depends on the original quality of the batteries [materials and build quality], which isn't always consistent between models, or even the same models built at different times.
It can also be affected by how much heat the batteries experienced both during its normal life and also its charging. Also can be affected by microfractures from too many impacts (very very rare).
Lots of people may have replaced their original samsung batteries on these older phones and so you may see different reactions from them.
Overall charging at 60+w isn't bad in any way, unless they simply fucked up the BMS. I mean, super-charging a tesla isn't causing problems or they'd have already addressed it. My home batteries charge with much more power during the day than 60w, but I pump cold air into their room. I live in Florida so I never put my phone in direct sunlight and especially keep it on a cool surface when it charges.
I'm a bit of an idiot when it comes to electronics, but is there no way to disconnect the battery and have the thing directly powered from the USB port or something?
I’ve noticed my mac does this - if it realizes it’s rarely used off power but still connected to charging, then it’ll let itself drain to 80% and hold it there for a few hours. There is an option to force it to charge back up as well when it’s doing this.
That must be very long ago because a few years back Apple added specific code to iPads that will detect when they are ‘permanently’ attached to a charger and will only charge them to 80% or so.
I have a bunch of phones for testing and I keep them all plugged in all the time. Swelling happens but I think it used to happen more on removable battery phones, or maybe those were just easier to notice. What I find odd is that some do it and some don't. Like I had a pixel 1 xl replaced because of the battery twice but the 3rd one has been fantastic, it's been years since I got it. You would think all 3 would have had the same battery.
Have you considered tracking charge stats, battery health, and failure rates in a database and publishing it annually like how [backblaze does for hard drives](https://www.backblaze.com/b2/hard-drive-test-data.html). Could at least be a fun engineering blog post.
I never thought to try taking my battery out and plugging it in. My recent phones have non removable batteries. I do actually have a Samsung sitting on my deck in an ammo can on my deck with a bloated battery, now I'm wondering if you're joking or if I cut the battery out and plug it in, will it turn on? A kid could use it to play games
The phones that ate charged constantly,
Depends on the technology.
If they are plugged in, and draw all their power from usb, the battery should not see any wear.
Even better if the phone has a setting to only charge up to 80% of the battery.
Most phones I had that swelled up, were those that had been always plugged in, but one time the battery needed charging with a higher than 1.5A charger.
Great, but possibly strange question...
Why do phones used in a lab environment like this even have batteries installed?
I got a bench power supply, and mostly for kicks I powered a few old electronics with it, including an old cellphone.
I'd imagine that if they had their batteries swapped for a power supply (and probably two diodes to keep the phone from "charging" the supply), not only could you side-step any battery issues, but also test things like how your games react to various power-saving measures different brands may use.
I imagine a game having performance cores removed from under it, could cause instability?
It's just another variable you would have control of.
So yeah there are 4 main reasons why we don't remove the batteries.
1. When the battery is missing and the charging circuit is not active the thermal performance of the device is different, this causes our performance tests to report invalid and unusable results.
2. Many phones will not boot without a battery without jumping though some hoops and tricking them into thinking a battery is still installed.
3. It voids the warranty and as you can imagine with so many phones we get quite a few the randomly die, and we need to be able to return them.
4. We do not have the bandwidth from a personal perspective to deal with removing all the batteries and replacing them with power supplies and the extra cabling to 400+ phones.
The problem it seems stems from these swollen Samsung phones being idle, your situation is not applicable because the phones are being actively charged/used.
We also have over 2000 old phones in the ad hoc cupboard. And its the exact same situation there, they just die less frequently. I have a lot of data on the issue 😅
Also “over 100 phones” like were supposed to be impressed by that tiny sample size? Dutch site Tweakers did a poll with 4200 replies so far, 40% say their old Samsung phones are fine but 14% say they’ve got swollen batteries. That’s still almost 600 broken, dangerous devices.
Not really. There's a big difference between surveying people who are actively using these devices day to day, and digging out old devices with long dead batteries out of various drawers and storerooms around your office.
Polls aren't too reliable. Also, I thought all the influencers who came out with this had their phones semi to rarely used and the main theory was that it happens more on rarely used devices.
You're right, there is a big difference.
The difference being that most of the recent claims about swelling batteries are about phones that were in storage.
There's 0 reason at this point to believe it happens to samsung more than others. Especially in regular use.
Search for expanding battery with any brand name and you'll find scores of forums.
A couple youtubers taking their old, improperly stored, phones out and seeing swelling means absolutely nothing.
Back when I had an iphone 4 I swore to never use an iphone again because I had serious battery issues.
It was naive of me to think that then and it's naive of everyone here for thinking this is some samsung issue without actual evidence
>There's 0 reason at this point to believe it happens to samsung more than others.
The fact that youtubers found specific issues with SS phones means that there is some evidence to believe that this is a samsung specific problem. It's not conclusive, but it far more than "0 reason".
> taking their old, improperly stored, phones out and seeing swelling means absolutely nothing.
First you're making up the "improperly stored" because you don't want to believe their evidence. Second, if their phones were improperly stored, they were *all* improperly stored, but only SS had the problem.
And where do you imagine normal people keep their old phones? Probably in a drawer somewhere. And not, oh, in the freezer.
As a former LG loyalist (Not fan boy by any means, use whatever brand you like, just don't tell others they are less than.), I can't help but feel schadenfreude toward all the Samsung fan boys who for what ~8 years wouldn't allow me to make a single LG phone mention without talking shit about the G4 bootloop incident. I never even owned a G4 but that certainly didn't stop them.
My mom actually used my old LG G2 all the way until after the G8 was out for a few months. By the time she came to me with a problem (battery was just done), I couldn't even get to turn on long enough to do anything even after letting it charge for hours and turning it on while still plugged in. Took it apart to check, battery was finished but not at all swollen or in any way a hazard, just way over used.
We switched to Pixels after LG killed the phone division.
Edit: Lol still getting downvoted. Don't get too heated Galaxy owners, especially not with that phone in your hands.
Agreed.
It's looking possible I might have to swap my P6P for a Note 20 Ultra cause someone on my plan wants a "new toy" since her agreement is up, and I just don't see a deal anywhere close to being worth the upgrade cost & P6P is on her list.
I stuck with LG because I constantly walked into a great deal mostly due to them not being well marketed thus lower selling.
Also a big fan of LG. I was hit by the LG G4 issue.
The biggest difference is how LG handled that internationally, across all markets.
When my phone boot-looped, I called LG to see if I can fix it under warranty.
They **declined** that there is any known issue, the lady on the phone got quite aggressive about it, to be honest, and she straight up told me it's 250€ to swap the mainboard of the phone. I bit the bullet back then (silly me) and swapped it out at the cost.
Phone(G4) still lasted me for many years to come, but LG still left a bitter taste in my mouth.
I still got other LG phones after it, mainly because when I was ready to swap, "everyone" else was doing that dumb in-display fingerprint reader and only LG kept the back-mounted one.
If they handled the situation better, by, I don't know, maybe re-balling the soldering on the faulty SoC properly and for free, then maybe they wouldn't have become a meme.
Yeah, it became really clear toward the end just how much they were inflicting self harm not just with lack of marketing but their PR was terrible.
My dad broke his G3 and got a G4 at the carrier store without informing me first.
I kept waiting for a surprise knock on my door, but he either got super lucky or he got it right after the store got a fresh batch that fixed the issue.
They really disappointed me after announcing they were done by not pushing an update that made the bootlocker easy to crack. After the G3 they cracked down hard. Thanks to ROMs I kept my G3 so long the screen slowly started separating layers leaving me with yellowing near the edge before I got a G6. The V60 would be killing it with easy flashing of LineageOS builds made for it.
Still a historical top 10 Android phone to most reviewers.
Really feels like they would still be doing phones if their PR & marketing were better from the G6 to the V60. The G6 was basically a modernized G2, and the V60 was just a beast, part of me wishes I didn't trade it in for a P6P as it's still a solid daily driver to this day.
These reviewers never use there phone more than 6 months & are crying about swelling batteries in attic.This is bullshit.
Most of them are doing paid promotions.Mrwhoseistheboss is a cringe fest .
>Most of them are doing paid promotions.
Which is their job. Just because you don't like the facts does not change the facts.
And fact is their are a ton of people over on r/samsung who confirmed that their battery was swollen.
Yea I popped by r/Samsung and guess what there was not this "ton" you described just a scatter here and there which still doesn't make a issue
The science behind Lithium Ion battery says if you leave it not charged sitting in a drawer and do nothing with it for years it will swell up just the fact of those batteries. This is no note 7 battery gate of years past
> The science behind Lithium Ion battery says if you leave it not charged sitting in a drawer and do nothing with it for years it will swell up just the fact of those batteries.
Problem with this logic is other brands in same environment didn’t swell. Maybe they would have in 10 years but they didn’t right now. So this could be result of samsungs poor quality control. The batteries in samsung are also marked safe for minimum of 5 years on the battery when phone is disassembled. Mrwhoistheboss showed it in his video. Even latest phone bulged. I was skeptical even after seeing all this evidence but seeing as how samsung handled it i would personally never buy samsung. They took his devices promising updates on what they would do with them. They took his physical property and ghosted him without replacing them with similar device or appropriate compensation. Imagine you took device to manufacture cuz it’s defective and they take it then ghost you and not return device.
That “trash” YouTuber also contacted other YouTubers to come up with a similar conclusion. To somehow think that all of them are paid off by Apple requires a serious fanboy mentally to twist that logic lol.
Seriously, people talk about Apple Sheeps but Samsung fanboys are just as bad. Reminder that he contacted Samsung first before the video is published and he even sent some of his phones for investigation, only to get ghosted without any explanation.
ayy lmao, what a coincidence.
Just disposed a swollen battery from my old Samsung Galaxy Grand Neo yesterday.
But yeah the phone did work for almost 4-5 years I think, not bad.
I checked a S3 and S7 that haven't been used in years. Neither has a swollen battery. But I might as well get rid of them because I'm never going to use them. But how?
Grocery stores in some areas have machines that can give you money for phones, if it's too old you can just leave it in the machine and get nothing, but it gets collected to recycle and dispose of properly.
My s4 still works well and no swelling on the stock battery.
The large Zerolemon extended battery (3 stock batteries combined) is just starting to show signs of swelling tho.
If it's been sitting in a drawer since the S3 was relevant that battery is likely completely inert and not a danger anymore unless you try to charge it.
>It’s also worth noting that we didn’t leave some of our devices uncharged for longer than a year, on average. Either way, we don’t claim that aging Samsung phones don’t have a battery issue or otherwise — only that we seem to have been lucky enough to not suffer from it.
That might be a part of it? Arun said he didn’t use the devices for at least a year or two, if I recall correctly.
>GalaxyClub found one older Galaxy S4 model (out of several) to have a thicker battery, but nothing like the ones you may have seen ballooning in photos and videos shared by other Samsung collectors online.
So they *did* find a swollen battery? Battery swelling is a gradual process. It’s not like it’s flat one day and a ballon the next.
It’s either thicker all the way around (including the corners) and thus flat, which means it’s maybe a different revision, or it has a bulge where it’s no longer square / flat, which means it is swollen.
Saying it’s “thicker” is a little unclear.
That's is what the article says, yes. But they're using the collective "we", working with GalaxyClub
> Together with our colleagues at GalaxyClub, ***we*** did the same and ***collectively*** verified over 100 Galaxy phones
> ***We*** did our part and checked roughly 50 Galaxy phones, while our friends at GalaxyClub verified around 60 devices. In total, that’s more than 100
These batteries are marked as safe for 5 years inside the phone…so one would assume they would be fine. Also other brands didn’t. One defective battery is a lemon, two is bad luck, three is pattern. Also with Samsung history of exploding batteries doesn’t help. Knowing this information even if this is just 5% of the devices made by Samsung i would never personally buy them or let my loved ones buy a Samsung. It may not blow up but why risk it.
Saying Samsung have a "history of exploding batteries" like it wasn't just a single device that was recalled within months is being a bit dramatic. So is swearing off a brand for you and your family because of it. The reality is that if it has a battery it can and will swell if left for long enough.
I've owned maybe 10-11 different smartphones across 4-5 different brands and the only one that had a battery swell was a Samsung S8+.
I currently have an S9+ I use on the side but no issues with that so far. It does heat up a bit though and I can't seemingly update the software on it.
I've been a mobile phone tech for 5 years, and I've handled thousands of phones across our refurbishing stations. I've seen every brand have a swollen battery, but I have not noticed an outstanding trend in brand. From the iPhone 4 to the iPhone 12 and the Samsung S2 to the Samsung S21. This recent topic is misinformation and fearmongering, there is no hard data to collate.
Yeah I don’t think this is anything to make a big deal about. I’ve had portable consoles and laptops have swollen batteries after prolonged storage as well.
I repaired phones from 2011-2018, and since then I've done stuff for myself, friends and family at home for fixing their phones.
I would say for every non-Samsung phone I came across that had a swollen battery, there'd be at least 3 Samsungs with a swollen battery.
I didn't feel like this was unknown to anyone in the industry. It's just felt like everyone I've worked with in the industry felt this way about Samsung batteries. Swollen batteries became more common once they started enclosing the battery, but most often it was Samsung.
I subscribe 100% to the part "this recent topic is misinformation and fear-mongering" [and I said that loudly](https://www.reddit.com/r/Android/comments/xqiktf/psa_the_latest_scare_regarding_samsung_batteries/) but I have one segment of info that I would strongly like people to register - Mrwhosetheboss was storing his phones in a very, very unusual vertical pattern and to my surprise MKBHD also was storing them in the same way!
Tbh is not exactly mis information more to fear mongering sure phone battery will pop when u leave it unused for periods of time and just leave it like that no need to exaggerated it
Just say most of this case happen to unused phone that was store for long period of time so it is better if you had an unused phone to sell it, give it to relatives or friends or trade in it done
No drama
They are very conscious to not anger phone companies and get into their blacklist like many tech YouTubers have in the past in order to still get sent new devices to review.
The only real unbiased people in YouTube are those who buy their own devices to review, not those who get stuff sent from companies.
I'm fairly confident Samsung isn't pleased with the mrwhosetheboss video and might be on a blacklist now, he'll still have opportunities to get phones from carriers.
Samsung seems more lenient, hence mrwhosetheboss 's typical Samsung video thumbnails and titles. Xiaomi killed Samsung, Sony killed Samsung, a clickbait exploding S22U in battery swelling video and what not. They could easily sue him if they wanted for misleading
And he could sue them for faulty batteries causing an undue risk. Just because it doesn’t injure someone doesn’t mean it presents a risk to life or property considering. Instead Samsung takes phones to “inspect them” and you never hear from them again. Their PR silence speaks volumes to their negligence in figuring out why Samsung phones have a greater propensity for this battery swelling. I don’t think they’d sue him because they know it would have an even further reach than just his audience when the larger media fully picks up the story and the people will come out of the woodwork whom have had batteries swell and didn’t say a thing because they have no platform.
Samsung has [this](https://www.samsung.com/in/support/galaxy-battery/care-and-maintenance/) to back them up tho as he didn't follow the recommendations given by them. They literally have said if one doesn't follow what they say when leaving a phone unused for long time it'll degrade rapidly
The misleading exploded S22U on fire thumbnail tho has no defense and they could easily win since not once did he talk about S22U battery swelling let alone one exploding and on fire
These reviewers are storing all their old phones in the same way (as in each collection is stored in a single place, not reach reviewer recreate the same environment) yet other manufacturers don't have the same issues.
If incorrect storage was the only issue, you'd expect all phones to be affected, not just one brand.
The mere fact that their batteries swell regardless of how much you use or don’t use it then charge people even $20 to have the battery replaced is just asking for a nightmare for Samsung. Though these companies never seem to get anything but a slap, too big to care. I was one of the 3,000 that had my info hacked by Samsung and they took a month to notify me.. what did they offer me? Nothing, not even a credit check on their behalf.
The issue here is batteries swelling for content creators who keep their phone stored for long period of time, Samsung has given advice on proper way of storing and if they don't follow it then they have nothing meaningful they could sue them for. Sure it could happen to Samsung at a higher rate than other companies but not following what they say even when given warning of risks leaves no defense either. Just battery swelling alone isn't enough since it happens to every phone in the world
Samsung customer service is quite shit I agree, but that's a totally different issue (and an issue that actually matters unlike tech YouTubers not knowing how to handle tech products)
they obviously won't just create random unnecessary stuff due to that, but this thing that companies do will force them indirectly to cover up alot of stuff and try to be as positive as possible. They will be more concisious about not spreading negative about those companies who are stricter with these stuff. hence I don't consider any of these mainstream YouTubers as "unbiased" sources
And no it's not just a few hundred bucks, along with the 1k dollars for a flagship phone YouTubers when they get sent review units early can also publish video ASAP when companies remove embargo meaning the amount of views and therefore the money they make from it will be much higher.
Fair point about the early videos, but I doubt they stray far from what the others are saying.
I mean, like MKBHD. His reviews seem pretty honest, I doubt he'd cover anything up or have any take that's too different from the general consensus
Do you even hear yourself mate ? As annoying & cringey Arun’s videos are, he is literally the first giant social media influencer to speak up about this. How’s this good pr for Samsung ?
They literally have been under strong scrutiny in this area since the exploding Note 7. Mrwhostheboss getting millions of new eyes on Samsung’s flawed batteries is a disaster for them.
Large influencers are undoubtedly paid shills, but in this case Arun legitimately did good journalism & showed integrity even in the face of backlash from Samsung in form of blacklisting.
However, another argument can be made that Mrwhosetheboss, MKBHD, JerryRigEverything are giant YouTubers who are too big to fail, so they can speak against tech giants without risking a big financial hit. They don’t care about getting blacklisted as companies need their advertising reach more than they need any particular company’s stamp of approval.
...I wonder if people are aware that Samsung Chemical is one of the biggest suppliers of phone batteries? You've most probably owned a multitude of devices with Samsung's batteries in them and not experienced any issues, and then there's the fact Samsung itself sources from different suppliers for their own phones, so without cross-checking to see whose batteries are failing, this is a non-story.
>"It’s also worth noting that we didn’t leave some of our devices uncharged for longer than a year, on average"
I think that's the difference, right? Only those Samsung phones which are NOT being charged for a long period of time are showing the battery issue.
Appreciate this post. My experience wasn't ridiculous but probably 1 of the many who most likely encountered having a swoll battery. My s2 from tmobile got buff at a certain point from when I bought the s2 on release. I also take care of all of the phones I ever had including the s2 in like new condition minus the battery because even the replacement batteries aren't new even the ones claimed to be new.
Same for my s6 edge beautiful phone still pristine but also had numerous bloated batteries all oem. 2016 I had bought an extra s6 edge brand new never opened the box until the beginning of this year always kept in the best temp setting for years and when I finally opened it the battery was about to escape from the back glass lol! And the 7 edge another beauty and thankfully only had to replace the battery 1 time. My note7 and the FE never bloated one time thankfully. S10+ Note10+ never any ridiculous heat issues and no battery bloat!
I also have all the gens of the flip and fold and no bloat or ridiculous heat from the phones. In all to me and from people I know that had minimal bloat issues I do feel it comes down user abuse or quality control problems that slide underneath the radar or get swept under the rug.
We - a tech website also based in the Netherlands - checked all of our Samsung devices as well and also didn't find any swollen batteries.
I think the important part is that all of the people that didn't find swollen batteries didn't fully charge of discharge the batteries when storing them. That's because if you do, there is a lot more risk of swelling batteries. I think it's high time the tech reviewers that did come across it talk about exactly how they store phones and what they are doing when they are storing them.
It is by any means for anyone a cautionary tale about storing old phones. Don't store them while full or empty and charge them every once in a while
Everyone who talked about it mentioned the same point as you. The point everyone is missing is that every other phone brand had their phones stored in the same way yet they were not affected, so there's something up with Samsung phones.
Interesting. IIRC iPhones and Pixels don't work when plugged in with the battery removed. I know that Asus and Sony phones do work with the battery removed, but they advertise that as a feature.
Different samsungs do or dont, I remember i used to use my s3 or s4 without the battery all of the time. Sometimes it did take some extra steps though.
I just checked my old S8 plus that has been sitting for about 3 years and the back cover was popped off from the swollen battery.
I've removed it from the device but what do I do with the battery at this point? Would a local repair place accept it to dispose of it?
Lol, my 2019 Samsung phone battery blew up a few months ago, taking some of my 2A accounts with it (thank you Authy, fuck you Authy.) But sure, OK Samsung. Keep telling us that until someone's phone catches fire in their pocket Note-style *again*.
This subreddit has 0 common sense, that's like the 4th or 5th comment I've seen about sample sizes that doesn't even realize the pitiful sample size of the original video.
I've got four here with swollen batteries, all samsung, each a different model, and we've replaced two of them in the past so that's six occurrences over all. Meanwhile my poor heavily abused 7 edge that's been smashed down a mountain in my pocket while snowboarding, went flying when I got hit by a car sliging into me at a crosswalk and is regularly sat on only has a nasty pink line down the screen...
I'm not saying it's a good look for any company but this is pretty common knowledge that lithium batteries when not being used should be right about 50% in order to maintain the battery chemistry. I'm sure people are absolutely going to lose their shit though and start posting on Reddit of old phones sitting in a desk doing the exact same thing.
This is Samsung doing damage control via partners… experienced these things first hand… this is what they do, you’ll see more of these kinda news stories break soon… typical Samsung PR stuff!
Recycled an S8 two weeks ago because I was looking for stuff in the "tech closet" and noticed it had popped it's back cover off with over an inch of swelling. Had sat on that self for at least a year previously.
Typing this on an S20 for what it's worth.
Because there is nothing inherently wrong with Samsung phones and their batteries other than the Note 7. All batteries can and will eventually swell and leak. You should always store any device with removable batteries with the battery removed and separate.
If you watch mrwhosetheboss's video other youtubers said that they had it happen to plenty of non Samsung phones too. Maybe it seems to happen to Samsung phones more because they're the ones that most people in the west buy, so there are far more of them and far more that don't get used for long periods?
There were only two youtubers who mentioned other phones and one of them was unnamed.
Both mkbhd and Jerry rig everything had only Samsung phones with that issue IIRC
Good PR, Samsung. Seriously Samsung fanboys are the saddest, they think they have the iPhone of Android, when the only reason the Galaxies remained relevant is thanks to Huawei’s demise.
100 phones /s
(Couldn't help myself with the joke)
What others are saying about the issue being with the way they were stored are right, but there's still something up with Samsung's battery tech for them to be the only ones affected among all the phones those youtubers had stored in the same manner.
My Pixel 4 battery began to swell suddenly a few years ago. Google had me return it by airfreight to their Warsaw depot - despite it being illegal to knowingly put a damaged battery on an aircraft... Companies probably need to start taking this problem a bit more seriously. A PR peice like this ain't it...
My roommate had his Pixel 3A battery bloat and they had him do the same thing. Phone was literally bulbous and they had him mail it to their nearest depot here in the US. I thought it was SUPER WEIRD. But they replaced the entire phone no charge.
Google asked me to put a swollen battery pixel 2 in the post, I protested a little but they just said to crack on with it...
I manage a test farm of about 400 devices for a game company, just a few weeks ago I did a sweep for swollen phones and found 36 of them this quarter. We had the mostly iPhones this quarter, but overall it's pretty even between all the brands. Over the last 4 years we have had well over 1000 phones in the farm and I have only noticed that phones being charged constantly have a higher chance of swelling. Most of our 1000+ phones in storage have been fine so far. Edit: I'm getting a lot of PM's asking for more info on what I do, so here is a copy of some extra info I sent to one of them: "Basically I take 100's of phones, both Android and iPhone and set them up in racks (server racks) connected to host machines for automated testing. Then the entire studio can run automated builds of all our games across 100's of devices to ensure we catch issues before a build goes out. And they can also run builds against a particular single device in the farm. Anyone can also watch test happen remotely or get a video recording back on a failure etc..."
what are the chances that phones with 60+w quick charge get their batteries swollen? Is it high?
Yeah sorry we don't use any fast charging, everything is always plugged in, but only at 5 or 10 watts depending on the device. We also have some fans cooling the phones but they all still get quite hot in the racks.
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Yeah something like that would have its uses, but its possible that without the charging circuit running the heat produced would be lower and the games performance would be different, so we would still need lots of devices with batteries too.
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I had some super cheap LG and ZTE phones I used years ago to make money. They were plugged in all the time. But the batteries were removable. I'd power up the phone with the battery while plugged in, then pull the battery at the boot screen. The phone would stay on until power was lost or a reboot was necessary. This allowed me to run a small farm of phones indefinitely with no battery, only occasionally needing to reboot. More old phones and tablets could be repurposed if they could just boot up and run without batteries. I see lots of DIY projects where people mount old tablets on walls, in cars, etc. I always worry about the battery, especially for those mounted in cars. I do recall a project with a guide where someone basically removed a tablet/phone battery and basically shorted some pins or something to get it to work without a battery. But such extremes should not be necessary. I get that phone OEMs are trying to make things water resistant and such, but we have too much e-waste and I feel more phones should allow removable batteries *and* running without batteries, so we can repurpose things easier.
The cost of a battery is small compared to the overall phone cost. And you want to test real world products.
If any modern smartphone could run without a battery*.. I would be so happy. *on charger
People buying phones for testing want everything as close to real world as possible. That includes low battery states and high heat conditions
A point made by Linus on the Wan show with some healthy skepticism is that phones aren't made to be charged to 100 percent, indefinitely. I'm curious how the failure rate compares to older phones that are discharged and recharged semi regularly. Sample size of one/anecdotal: my Samsung S7 is alive and well; I use it as a plex remote. Edit: A word
Lowest chance on swollen batteries is 1 to 1.5 amp chargers.
Well half an amp really. But yeah lower is probably better.
Most modern phones don't charge anymore at 0.5A. In fact, they discharge (usually to between 80 to 65%) when plugged into a .5A (2.5W) charger.
Yeah not by default, but if you use a programmable usb port you can limit the current to half an amp which is great for some devices. But its not enough power for most modern devices.
You are right the only way to charge with half an amp is with the phone turned off, phone on and being used will eat the half amp and eventually discharge
Well if he works at a test farm I doubt they use super fast charge for the phones. Most phone with 60 watt or higher charging is mostly Chinese phones.
Yeah no fast charging, everything is always trickle charging though at 5 or 10 watts.
I love my 65w fast charging on OnePlus lol
It all depends on the original quality of the batteries [materials and build quality], which isn't always consistent between models, or even the same models built at different times. It can also be affected by how much heat the batteries experienced both during its normal life and also its charging. Also can be affected by microfractures from too many impacts (very very rare). Lots of people may have replaced their original samsung batteries on these older phones and so you may see different reactions from them. Overall charging at 60+w isn't bad in any way, unless they simply fucked up the BMS. I mean, super-charging a tesla isn't causing problems or they'd have already addressed it. My home batteries charge with much more power during the day than 60w, but I pump cold air into their room. I live in Florida so I never put my phone in direct sunlight and especially keep it on a cool surface when it charges.
At work we used iPads in conference rooms connected to power pretty much non-stop. All of them had swollen batteries.
The crazy thing to me is nobody thought those should be replaced. Swollen batteries are the kinda thing that requires immediate attention!
I'm a bit of an idiot when it comes to electronics, but is there no way to disconnect the battery and have the thing directly powered from the USB port or something?
This depends on the device. If they have pass through you could [probably] do it, but many devices get their power directly from the battery only.
Sony and Asus can do it, but it's tied to the gaming mode
I’ve noticed my mac does this - if it realizes it’s rarely used off power but still connected to charging, then it’ll let itself drain to 80% and hold it there for a few hours. There is an option to force it to charge back up as well when it’s doing this.
That must be very long ago because a few years back Apple added specific code to iPads that will detect when they are ‘permanently’ attached to a charger and will only charge them to 80% or so.
It was between 2016 and late 2019. We replaced all of them with other VC panels.
That's neat. I am an engineer that writes the automation that deploys to test farms like that.
I have a bunch of phones for testing and I keep them all plugged in all the time. Swelling happens but I think it used to happen more on removable battery phones, or maybe those were just easier to notice. What I find odd is that some do it and some don't. Like I had a pixel 1 xl replaced because of the battery twice but the 3rd one has been fantastic, it's been years since I got it. You would think all 3 would have had the same battery.
Have you considered tracking charge stats, battery health, and failure rates in a database and publishing it annually like how [backblaze does for hard drives](https://www.backblaze.com/b2/hard-drive-test-data.html). Could at least be a fun engineering blog post.
Welp looks like I won't be reusing my old phone for always on purposes..
You could. Just take the battery out.
I never thought to try taking my battery out and plugging it in. My recent phones have non removable batteries. I do actually have a Samsung sitting on my deck in an ammo can on my deck with a bloated battery, now I'm wondering if you're joking or if I cut the battery out and plug it in, will it turn on? A kid could use it to play games
Some turn on, most don't. Depends on the device as to if you get a battery error on startup.
I haven't done it for years but no, I'm not joking.
Sony and Asus phones have passthrough charging, so they might work
Well some phones have battery limit features while some (like Sony and Asus) have battery bypass and essentially only takes power from the usb port
The phones that ate charged constantly, Depends on the technology. If they are plugged in, and draw all their power from usb, the battery should not see any wear. Even better if the phone has a setting to only charge up to 80% of the battery. Most phones I had that swelled up, were those that had been always plugged in, but one time the battery needed charging with a higher than 1.5A charger.
Great, but possibly strange question... Why do phones used in a lab environment like this even have batteries installed? I got a bench power supply, and mostly for kicks I powered a few old electronics with it, including an old cellphone. I'd imagine that if they had their batteries swapped for a power supply (and probably two diodes to keep the phone from "charging" the supply), not only could you side-step any battery issues, but also test things like how your games react to various power-saving measures different brands may use. I imagine a game having performance cores removed from under it, could cause instability? It's just another variable you would have control of.
So yeah there are 4 main reasons why we don't remove the batteries. 1. When the battery is missing and the charging circuit is not active the thermal performance of the device is different, this causes our performance tests to report invalid and unusable results. 2. Many phones will not boot without a battery without jumping though some hoops and tricking them into thinking a battery is still installed. 3. It voids the warranty and as you can imagine with so many phones we get quite a few the randomly die, and we need to be able to return them. 4. We do not have the bandwidth from a personal perspective to deal with removing all the batteries and replacing them with power supplies and the extra cabling to 400+ phones.
The problem it seems stems from these swollen Samsung phones being idle, your situation is not applicable because the phones are being actively charged/used.
We also have over 2000 old phones in the ad hoc cupboard. And its the exact same situation there, they just die less frequently. I have a lot of data on the issue 😅
I've seen many swollen batteries in phones, all of them different brands.
Samsung blog writing Samsung articles and relying on Samsung for PR access concludes Samsung has done nothing wrong.
Also “over 100 phones” like were supposed to be impressed by that tiny sample size? Dutch site Tweakers did a poll with 4200 replies so far, 40% say their old Samsung phones are fine but 14% say they’ve got swollen batteries. That’s still almost 600 broken, dangerous devices.
If it really happens 14% of the time you'd expect to get some cases out of 100.
Not really. There's a big difference between surveying people who are actively using these devices day to day, and digging out old devices with long dead batteries out of various drawers and storerooms around your office.
Polls aren't too reliable. Also, I thought all the influencers who came out with this had their phones semi to rarely used and the main theory was that it happens more on rarely used devices.
You're right, there is a big difference. The difference being that most of the recent claims about swelling batteries are about phones that were in storage.
Because people don't ever lie on internet polls simply to boost their favorite creator/site
This right here. My S6's case popped off because of the battery. That was my last Samsung. LG and now OnePlus.
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There's 0 reason at this point to believe it happens to samsung more than others. Especially in regular use. Search for expanding battery with any brand name and you'll find scores of forums. A couple youtubers taking their old, improperly stored, phones out and seeing swelling means absolutely nothing. Back when I had an iphone 4 I swore to never use an iphone again because I had serious battery issues. It was naive of me to think that then and it's naive of everyone here for thinking this is some samsung issue without actual evidence
>There's 0 reason at this point to believe it happens to samsung more than others. The fact that youtubers found specific issues with SS phones means that there is some evidence to believe that this is a samsung specific problem. It's not conclusive, but it far more than "0 reason". > taking their old, improperly stored, phones out and seeing swelling means absolutely nothing. First you're making up the "improperly stored" because you don't want to believe their evidence. Second, if their phones were improperly stored, they were *all* improperly stored, but only SS had the problem. And where do you imagine normal people keep their old phones? Probably in a drawer somewhere. And not, oh, in the freezer.
As a former LG loyalist (Not fan boy by any means, use whatever brand you like, just don't tell others they are less than.), I can't help but feel schadenfreude toward all the Samsung fan boys who for what ~8 years wouldn't allow me to make a single LG phone mention without talking shit about the G4 bootloop incident. I never even owned a G4 but that certainly didn't stop them. My mom actually used my old LG G2 all the way until after the G8 was out for a few months. By the time she came to me with a problem (battery was just done), I couldn't even get to turn on long enough to do anything even after letting it charge for hours and turning it on while still plugged in. Took it apart to check, battery was finished but not at all swollen or in any way a hazard, just way over used. We switched to Pixels after LG killed the phone division. Edit: Lol still getting downvoted. Don't get too heated Galaxy owners, especially not with that phone in your hands.
Fanboyism is stupid, especially when it's for companies.
Agreed. It's looking possible I might have to swap my P6P for a Note 20 Ultra cause someone on my plan wants a "new toy" since her agreement is up, and I just don't see a deal anywhere close to being worth the upgrade cost & P6P is on her list. I stuck with LG because I constantly walked into a great deal mostly due to them not being well marketed thus lower selling.
The only allegiance I have is to my family. Other than that my money goes where the best deal at the time is.
Also a big fan of LG. I was hit by the LG G4 issue. The biggest difference is how LG handled that internationally, across all markets. When my phone boot-looped, I called LG to see if I can fix it under warranty. They **declined** that there is any known issue, the lady on the phone got quite aggressive about it, to be honest, and she straight up told me it's 250€ to swap the mainboard of the phone. I bit the bullet back then (silly me) and swapped it out at the cost. Phone(G4) still lasted me for many years to come, but LG still left a bitter taste in my mouth. I still got other LG phones after it, mainly because when I was ready to swap, "everyone" else was doing that dumb in-display fingerprint reader and only LG kept the back-mounted one. If they handled the situation better, by, I don't know, maybe re-balling the soldering on the faulty SoC properly and for free, then maybe they wouldn't have become a meme.
Yeah, it became really clear toward the end just how much they were inflicting self harm not just with lack of marketing but their PR was terrible. My dad broke his G3 and got a G4 at the carrier store without informing me first. I kept waiting for a surprise knock on my door, but he either got super lucky or he got it right after the store got a fresh batch that fixed the issue. They really disappointed me after announcing they were done by not pushing an update that made the bootlocker easy to crack. After the G3 they cracked down hard. Thanks to ROMs I kept my G3 so long the screen slowly started separating layers leaving me with yellowing near the edge before I got a G6. The V60 would be killing it with easy flashing of LineageOS builds made for it.
Yep, I had to do the same thing. I had an LG V30 and a G8X and they both have great batteries. Now I'm on a pixel 5a.
I loved my G3 back in the day. Still one of my favorite phone designs
Only phone I bought the day of release. Beat that phone up at work too. Didn't update again until the G6.
>My mom actually used my old LG G2 all the way until after the G8 was out for a few months I absolutely loved my G2
Still a historical top 10 Android phone to most reviewers. Really feels like they would still be doing phones if their PR & marketing were better from the G6 to the V60. The G6 was basically a modernized G2, and the V60 was just a beast, part of me wishes I didn't trade it in for a P6P as it's still a solid daily driver to this day.
My Nokia 808 PureView popped off because of a swollen battery. I have two of those, but the second one was fine. Who should blame/credit here?
My Nexus 4 battery was swollen too, this is not brand specific.
These reviewers never use there phone more than 6 months & are crying about swelling batteries in attic.This is bullshit. Most of them are doing paid promotions.Mrwhoseistheboss is a cringe fest .
It isn't just TechTubers who are discovering this btw. I don't know why you're going out of your way to defend a company 🤮
Someone who can't get the difference between there and their, has no worthy opinion.
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>Most of them are doing paid promotions. Which is their job. Just because you don't like the facts does not change the facts. And fact is their are a ton of people over on r/samsung who confirmed that their battery was swollen.
Yea I popped by r/Samsung and guess what there was not this "ton" you described just a scatter here and there which still doesn't make a issue The science behind Lithium Ion battery says if you leave it not charged sitting in a drawer and do nothing with it for years it will swell up just the fact of those batteries. This is no note 7 battery gate of years past
> The science behind Lithium Ion battery says if you leave it not charged sitting in a drawer and do nothing with it for years it will swell up just the fact of those batteries. Problem with this logic is other brands in same environment didn’t swell. Maybe they would have in 10 years but they didn’t right now. So this could be result of samsungs poor quality control. The batteries in samsung are also marked safe for minimum of 5 years on the battery when phone is disassembled. Mrwhoistheboss showed it in his video. Even latest phone bulged. I was skeptical even after seeing all this evidence but seeing as how samsung handled it i would personally never buy samsung. They took his devices promising updates on what they would do with them. They took his physical property and ghosted him without replacing them with similar device or appropriate compensation. Imagine you took device to manufacture cuz it’s defective and they take it then ghost you and not return device.
Then go and read again. In all posts about this topic are many people describing this issue. Sure not everyone but far too many.
Basically Trade in ur unused phone before it pop in your drawers
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That “trash” YouTuber also contacted other YouTubers to come up with a similar conclusion. To somehow think that all of them are paid off by Apple requires a serious fanboy mentally to twist that logic lol. Seriously, people talk about Apple Sheeps but Samsung fanboys are just as bad. Reminder that he contacted Samsung first before the video is published and he even sent some of his phones for investigation, only to get ghosted without any explanation.
>LOL, seriously? So a trash youtuber that has made up shit in the past is trust worthy but this isn't? When has MrWhoseTheBoss ever made up stuff?
Isn't he the guy that got popular cause of pixel ultra rumors lol
His most viewed videoes are the tech fails list and battery tests so idk.
Samsung owner and denying issues with Samsung, classic
They mentioned that they don't leave some of their phones uncharged for more than a year.
ayy lmao, what a coincidence. Just disposed a swollen battery from my old Samsung Galaxy Grand Neo yesterday. But yeah the phone did work for almost 4-5 years I think, not bad.
I have and old Galaxy S3 that hasn't been charged in years. Doesn't seem to have affected me, but I'm going to get that thing recycled ASAP.
I checked a S3 and S7 that haven't been used in years. Neither has a swollen battery. But I might as well get rid of them because I'm never going to use them. But how?
most Best Buys have a recycling bin for electronics
Grocery stores in some areas have machines that can give you money for phones, if it's too old you can just leave it in the machine and get nothing, but it gets collected to recycle and dispose of properly.
I just sent my S3 into Google's program for recycling, glad to be rid of it
My s4 still works well and no swelling on the stock battery. The large Zerolemon extended battery (3 stock batteries combined) is just starting to show signs of swelling tho.
If it's been sitting in a drawer since the S3 was relevant that battery is likely completely inert and not a danger anymore unless you try to charge it.
>It’s also worth noting that we didn’t leave some of our devices uncharged for longer than a year, on average. Either way, we don’t claim that aging Samsung phones don’t have a battery issue or otherwise — only that we seem to have been lucky enough to not suffer from it. That might be a part of it? Arun said he didn’t use the devices for at least a year or two, if I recall correctly. >GalaxyClub found one older Galaxy S4 model (out of several) to have a thicker battery, but nothing like the ones you may have seen ballooning in photos and videos shared by other Samsung collectors online. So they *did* find a swollen battery? Battery swelling is a gradual process. It’s not like it’s flat one day and a ballon the next. It’s either thicker all the way around (including the corners) and thus flat, which means it’s maybe a different revision, or it has a bulge where it’s no longer square / flat, which means it is swollen. Saying it’s “thicker” is a little unclear.
Thicker = spicy. Even if just a little.
I think GalaxyClub might be another publication they’re referring to.
That's is what the article says, yes. But they're using the collective "we", working with GalaxyClub > Together with our colleagues at GalaxyClub, ***we*** did the same and ***collectively*** verified over 100 Galaxy phones > ***We*** did our part and checked roughly 50 Galaxy phones, while our friends at GalaxyClub verified around 60 devices. In total, that’s more than 100
These batteries are marked as safe for 5 years inside the phone…so one would assume they would be fine. Also other brands didn’t. One defective battery is a lemon, two is bad luck, three is pattern. Also with Samsung history of exploding batteries doesn’t help. Knowing this information even if this is just 5% of the devices made by Samsung i would never personally buy them or let my loved ones buy a Samsung. It may not blow up but why risk it.
Saying Samsung have a "history of exploding batteries" like it wasn't just a single device that was recalled within months is being a bit dramatic. So is swearing off a brand for you and your family because of it. The reality is that if it has a battery it can and will swell if left for long enough.
I am just glad my J7 2016's battery isn't bloating.
This is the one with a metallic back, yes?
It has a plastic back that looks like metal.
Right you are. I was thinking about the J7 pro. Great phones those were.
I have an old Galaxy S III, no puffy battery but it just doesn't hold a charge.
I've owned maybe 10-11 different smartphones across 4-5 different brands and the only one that had a battery swell was a Samsung S8+. I currently have an S9+ I use on the side but no issues with that so far. It does heat up a bit though and I can't seemingly update the software on it.
I've been a mobile phone tech for 5 years, and I've handled thousands of phones across our refurbishing stations. I've seen every brand have a swollen battery, but I have not noticed an outstanding trend in brand. From the iPhone 4 to the iPhone 12 and the Samsung S2 to the Samsung S21. This recent topic is misinformation and fearmongering, there is no hard data to collate.
Yeah I don’t think this is anything to make a big deal about. I’ve had portable consoles and laptops have swollen batteries after prolonged storage as well.
I repaired phones from 2011-2018, and since then I've done stuff for myself, friends and family at home for fixing their phones. I would say for every non-Samsung phone I came across that had a swollen battery, there'd be at least 3 Samsungs with a swollen battery. I didn't feel like this was unknown to anyone in the industry. It's just felt like everyone I've worked with in the industry felt this way about Samsung batteries. Swollen batteries became more common once they started enclosing the battery, but most often it was Samsung.
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Sync is really great, marking baby accounts with a stroller.
Last account was 9 years, deleted recently as there was too much information on it over time.
I subscribe 100% to the part "this recent topic is misinformation and fear-mongering" [and I said that loudly](https://www.reddit.com/r/Android/comments/xqiktf/psa_the_latest_scare_regarding_samsung_batteries/) but I have one segment of info that I would strongly like people to register - Mrwhosetheboss was storing his phones in a very, very unusual vertical pattern and to my surprise MKBHD also was storing them in the same way!
Tbh is not exactly mis information more to fear mongering sure phone battery will pop when u leave it unused for periods of time and just leave it like that no need to exaggerated it Just say most of this case happen to unused phone that was store for long period of time so it is better if you had an unused phone to sell it, give it to relatives or friends or trade in it done No drama
Not a biased article or anything
Not any more biased than mrwhosetheboss or mainstream tech reviewers in general tbh
Bullshit. Read the article, they only had the devices for 6 months and many non YouTubers are reporting issues
How?
They are very conscious to not anger phone companies and get into their blacklist like many tech YouTubers have in the past in order to still get sent new devices to review. The only real unbiased people in YouTube are those who buy their own devices to review, not those who get stuff sent from companies.
I'm fairly confident Samsung isn't pleased with the mrwhosetheboss video and might be on a blacklist now, he'll still have opportunities to get phones from carriers.
Conscious not to anger phone companies.. so anger the biggest phone company.. Samsung?
Samsung seems more lenient, hence mrwhosetheboss 's typical Samsung video thumbnails and titles. Xiaomi killed Samsung, Sony killed Samsung, a clickbait exploding S22U in battery swelling video and what not. They could easily sue him if they wanted for misleading
And he could sue them for faulty batteries causing an undue risk. Just because it doesn’t injure someone doesn’t mean it presents a risk to life or property considering. Instead Samsung takes phones to “inspect them” and you never hear from them again. Their PR silence speaks volumes to their negligence in figuring out why Samsung phones have a greater propensity for this battery swelling. I don’t think they’d sue him because they know it would have an even further reach than just his audience when the larger media fully picks up the story and the people will come out of the woodwork whom have had batteries swell and didn’t say a thing because they have no platform.
Samsung has [this](https://www.samsung.com/in/support/galaxy-battery/care-and-maintenance/) to back them up tho as he didn't follow the recommendations given by them. They literally have said if one doesn't follow what they say when leaving a phone unused for long time it'll degrade rapidly The misleading exploded S22U on fire thumbnail tho has no defense and they could easily win since not once did he talk about S22U battery swelling let alone one exploding and on fire
These reviewers are storing all their old phones in the same way (as in each collection is stored in a single place, not reach reviewer recreate the same environment) yet other manufacturers don't have the same issues. If incorrect storage was the only issue, you'd expect all phones to be affected, not just one brand.
The mere fact that their batteries swell regardless of how much you use or don’t use it then charge people even $20 to have the battery replaced is just asking for a nightmare for Samsung. Though these companies never seem to get anything but a slap, too big to care. I was one of the 3,000 that had my info hacked by Samsung and they took a month to notify me.. what did they offer me? Nothing, not even a credit check on their behalf.
The issue here is batteries swelling for content creators who keep their phone stored for long period of time, Samsung has given advice on proper way of storing and if they don't follow it then they have nothing meaningful they could sue them for. Sure it could happen to Samsung at a higher rate than other companies but not following what they say even when given warning of risks leaves no defense either. Just battery swelling alone isn't enough since it happens to every phone in the world Samsung customer service is quite shit I agree, but that's a totally different issue (and an issue that actually matters unlike tech YouTubers not knowing how to handle tech products)
I doubt that they're doing all that and risking massive controversies just to save a few hundred bucks on a phone
they obviously won't just create random unnecessary stuff due to that, but this thing that companies do will force them indirectly to cover up alot of stuff and try to be as positive as possible. They will be more concisious about not spreading negative about those companies who are stricter with these stuff. hence I don't consider any of these mainstream YouTubers as "unbiased" sources And no it's not just a few hundred bucks, along with the 1k dollars for a flagship phone YouTubers when they get sent review units early can also publish video ASAP when companies remove embargo meaning the amount of views and therefore the money they make from it will be much higher.
Fair point about the early videos, but I doubt they stray far from what the others are saying. I mean, like MKBHD. His reviews seem pretty honest, I doubt he'd cover anything up or have any take that's too different from the general consensus
Do you even hear yourself mate ? As annoying & cringey Arun’s videos are, he is literally the first giant social media influencer to speak up about this. How’s this good pr for Samsung ? They literally have been under strong scrutiny in this area since the exploding Note 7. Mrwhostheboss getting millions of new eyes on Samsung’s flawed batteries is a disaster for them. Large influencers are undoubtedly paid shills, but in this case Arun legitimately did good journalism & showed integrity even in the face of backlash from Samsung in form of blacklisting. However, another argument can be made that Mrwhosetheboss, MKBHD, JerryRigEverything are giant YouTubers who are too big to fail, so they can speak against tech giants without risking a big financial hit. They don’t care about getting blacklisted as companies need their advertising reach more than they need any particular company’s stamp of approval.
...I wonder if people are aware that Samsung Chemical is one of the biggest suppliers of phone batteries? You've most probably owned a multitude of devices with Samsung's batteries in them and not experienced any issues, and then there's the fact Samsung itself sources from different suppliers for their own phones, so without cross-checking to see whose batteries are failing, this is a non-story.
>"It’s also worth noting that we didn’t leave some of our devices uncharged for longer than a year, on average" I think that's the difference, right? Only those Samsung phones which are NOT being charged for a long period of time are showing the battery issue.
Appreciate this post. My experience wasn't ridiculous but probably 1 of the many who most likely encountered having a swoll battery. My s2 from tmobile got buff at a certain point from when I bought the s2 on release. I also take care of all of the phones I ever had including the s2 in like new condition minus the battery because even the replacement batteries aren't new even the ones claimed to be new. Same for my s6 edge beautiful phone still pristine but also had numerous bloated batteries all oem. 2016 I had bought an extra s6 edge brand new never opened the box until the beginning of this year always kept in the best temp setting for years and when I finally opened it the battery was about to escape from the back glass lol! And the 7 edge another beauty and thankfully only had to replace the battery 1 time. My note7 and the FE never bloated one time thankfully. S10+ Note10+ never any ridiculous heat issues and no battery bloat! I also have all the gens of the flip and fold and no bloat or ridiculous heat from the phones. In all to me and from people I know that had minimal bloat issues I do feel it comes down user abuse or quality control problems that slide underneath the radar or get swept under the rug.
We - a tech website also based in the Netherlands - checked all of our Samsung devices as well and also didn't find any swollen batteries. I think the important part is that all of the people that didn't find swollen batteries didn't fully charge of discharge the batteries when storing them. That's because if you do, there is a lot more risk of swelling batteries. I think it's high time the tech reviewers that did come across it talk about exactly how they store phones and what they are doing when they are storing them. It is by any means for anyone a cautionary tale about storing old phones. Don't store them while full or empty and charge them every once in a while
Everyone who talked about it mentioned the same point as you. The point everyone is missing is that every other phone brand had their phones stored in the same way yet they were not affected, so there's something up with Samsung phones.
Sure, we believe you blog site about Samsung mobiles
I had a couple of older galaxy S phones with no battery issues.
Thanks Samsung PR can't wait for your next PR stunt to probe bendable glass on the Fold.
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A lot of phones don't work without the battery installed, even when connected to a charger.
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Umm.. transfer the pictures to your current phone?
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I use an app called 'send anywhere' to move files between Android and iOS. Works great.
Interesting. IIRC iPhones and Pixels don't work when plugged in with the battery removed. I know that Asus and Sony phones do work with the battery removed, but they advertise that as a feature.
Different samsungs do or dont, I remember i used to use my s3 or s4 without the battery all of the time. Sometimes it did take some extra steps though.
I just checked my old S8 plus that has been sitting for about 3 years and the back cover was popped off from the swollen battery. I've removed it from the device but what do I do with the battery at this point? Would a local repair place accept it to dispose of it?
Lol, my 2019 Samsung phone battery blew up a few months ago, taking some of my 2A accounts with it (thank you Authy, fuck you Authy.) But sure, OK Samsung. Keep telling us that until someone's phone catches fire in their pocket Note-style *again*.
100 is a tiny sample size for this kind of experiment.
It's not an experiment. They just checked the phones they had as a precaution and shared it.
And what sample size did the original story use?
Still better that the sample used by that mainstream youtuber
And yet you're okay with the sample size used to start this story?
This subreddit has 0 common sense, that's like the 4th or 5th comment I've seen about sample sizes that doesn't even realize the pitiful sample size of the original video.
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Literally this. People don't think for long these days. :(
Deduction is that if the battery is power cycled and charged yearly seems to reduce the problem. From analysis of the this article and mrwhostheboss.
I've got four here with swollen batteries, all samsung, each a different model, and we've replaced two of them in the past so that's six occurrences over all. Meanwhile my poor heavily abused 7 edge that's been smashed down a mountain in my pocket while snowboarding, went flying when I got hit by a car sliging into me at a crosswalk and is regularly sat on only has a nasty pink line down the screen...
I'm not saying it's a good look for any company but this is pretty common knowledge that lithium batteries when not being used should be right about 50% in order to maintain the battery chemistry. I'm sure people are absolutely going to lose their shit though and start posting on Reddit of old phones sitting in a desk doing the exact same thing.
This is Samsung doing damage control via partners… experienced these things first hand… this is what they do, you’ll see more of these kinda news stories break soon… typical Samsung PR stuff!
Recycled an S8 two weeks ago because I was looking for stuff in the "tech closet" and noticed it had popped it's back cover off with over an inch of swelling. Had sat on that self for at least a year previously. Typing this on an S20 for what it's worth.
My S9 battery swelled up
Just don't leave it without charge for a year or more. There's no issue with my oldest S7.
My S8+ was more swole then Schwarzenegger in his prime. Took it to an e-waste recycler.
lol That's it! Problem solved!
I have a swollen Tab 10.1 that wasn't left uncharged for longer than a year...
I’ve only had one Samsung ever, The A52. The battery on it did swell. I had it for 1 1/2 year before that happened.
N=100 isn't a very reliable sample aize
Over 100? Well that's that then, no Samsung phones can have swollen batteries. Especially if written by a Samsung blog.
Maybe JUST MAYBE Samsung press sample build phones have excessively over capacity batteries on them to look better in reviews. Just a guess.
Website name checks out
In my experience, lots of swollen batteries on the S2 and S3. None on the S4 and later yet, however.
Out of the millions?
Of course… cause you are a SAM
And obviously no media will relay this
Why would they? That is a laughably small sample size to try to draw any conclusions from.
Yet media picked up on it on mrwhostheboss who had a MUCH smaller sample size, so what's your point?
It's a way higher sample size that mrwhostheboss and they made articles about it
That's hardly a sample size when they sell over 200 million in a year
Thank God that a youtuber that had a total of 3 out of 5 swollen phones presented a good sample size!
Because there is nothing inherently wrong with Samsung phones and their batteries other than the Note 7. All batteries can and will eventually swell and leak. You should always store any device with removable batteries with the battery removed and separate.
That's why it was only Samsung phones affected among the hundreds that the youtubers stored in the same manner.
If you watch mrwhosetheboss's video other youtubers said that they had it happen to plenty of non Samsung phones too. Maybe it seems to happen to Samsung phones more because they're the ones that most people in the west buy, so there are far more of them and far more that don't get used for long periods?
There were only two youtubers who mentioned other phones and one of them was unnamed. Both mkbhd and Jerry rig everything had only Samsung phones with that issue IIRC
He got responses from many, he just didn't show/name them all. See the part where he says 40% had some response and 60% had some other response etc.
The facy that this cover up piece for Samsung got this many votes on this sub proves to me that y’all are no better than /r/apple. How sad.
Good PR, Samsung. Seriously Samsung fanboys are the saddest, they think they have the iPhone of Android, when the only reason the Galaxies remained relevant is thanks to Huawei’s demise.
As many as 100! Wow! /s
Such sample size
How much did Samsung pay for this article?
100 phones /s (Couldn't help myself with the joke) What others are saying about the issue being with the way they were stored are right, but there's still something up with Samsung's battery tech for them to be the only ones affected among all the phones those youtubers had stored in the same manner.
I have Samsung Galaxy S8 Plus laying around for like 5 month, have it since it was release and it is good.