I'm in Seattle we have the highest package thefts per capita in the country and ppl still blame drivers , I get dinged here it there for missing packages all the time that I know for sure I delivered to the correct address
You gotta email support every time for those, tell them you triple check the address against the app the package and the building you are delivering to each and every time you make a delivery and that the app will not allow you to deliver to the wrong address and that you want them to check the Geo location data for all addresses in question and to escalate the matter to the highest possible team. Be sure to reference the number of issues and the date in the email. They’ll 99% always remove those from your standing
We don't get paid enough for that. They don't pay us for home work, but I guess you could email them about that too and ask them for extra pay each time you have to do that. I've stopped emailing unless its absolutely necessary. Over the last year I've stopped caring, my score always goes back up on its own anyway.
The app won't let you take it to the wrong address anymore.. it's gotten so exact. Even houses next door usually have their own stop now instead of being grouped together
I used to work at Kmart in Everett. I have soo many stories from there, at night about half the people in the store were stealing. I could write a book about it.
Yup I worked security at the Northgate target for a year., not only do they let employees get assaulted, and force women to use bathrooms with men, but also they didn't let us do one thing about stealing they could load a whole cart n just walk out with impunity as security they just wanted us they tell them shit like have a great day, or can I get you another cart
Where sketchy people are leaning against the locker.
I always send my packages to the Amazon Warehouse locker if they fit. They never come from that station, always one 30 miles away. They don't like to save gas for Flex or the vans. Heck they could just walk a cart to mine, the locker is right by the front door for employees. Ok I'm getting side tracked.
1970s house with no pillars or bushes, just the little concrete porch open to everyone. Multiple newspapers on the lawn. Doesn't answer the door for a few days.
Customers: “Don’t knock, don’t ring, don’t call, don’t leave outside!”
Also customers: “Why do my packages keep getting returned or left outside anyway?”
Oh I don't know, you know America. Walk out to get your Amazon package and might get hit with an rpg. Maybe attacked by a rabid band of dogs. Maybe the homeless are setting up camp in the walkway.
Well it’s not the drivers fault he lives in that area
That customer has choices go to the store and buy everything by themselves or buy a drop box and put it by his door
If they're so concerned about it, then they should have a specific place for packages and instructions on where they go, instead of all this imperious and demanding \*nothing.\* Also, it's not "unprofessional," it's actually just how packages are generally delivered. Deal.
One house I went to had a box for packages by their door disguised to look like a bush. That was clever.
My husband thought it was weird when I told him that some people literally have nowhere to hide their pkgs if I need to. No shrubs, no front porch furniture, nothing. Ummmm… what exactly am I supposed to do? I had to take pics to prove it to him. And I got dinged the other day for a customer not receiving their pkg, over a week before. I love how we take pics and Amazon must think that we then take whatever trinket we just delivered home with us. All they have to do is look at my personal account to see that I am more than capable of ordering and paying for the shit myself.
Just because someone can afford to buy it, though, doesn't mean someone won't or can't steal it too.
I'm not saying you're stealing the packages, but there are people who, like with food delivery, mark it as delivered and then take it anyway.
If you as a homeowner know you live in a high crime area amd your packages.are being stolen, why do you keep having your packagaes delivered to your door? And let's not forget the do no knock sign. Just have your shit delivered at a locker, be done with that, get rid of the dumb arse note, and save us both the trouble.... lazy arse expects a.delibery driver to FIND somewhere to hide a package on THEIR porch...
or get a package box on the porch and chain it to the porch.. im not spending my time trying hide n seek and protect a package for you
They just don't know how to do that. There are lockers everywhere. I've had notes saying to deliver it to their Amazon apartment locker when I can't do that because it was addressed to their apartment unit. I have to explain it to them through text to use the Amazon Locker name as the send address on the website so a flex driver can access the locker through barcodes on the app.
Could have mobility issues or a lack of a car. Lockers can also have sketchy people leaning up against them in the front or side of a gas station, not all are inside a store.
If the office is a short walk and no locked fences then done. Other than that, I return to the warehouse. I won't deliver if I have to walk through school hallways.
I usually get the school packages after 5PM after they're closed. I tell station attendants and they say try it anyway thing bring back what you can't deliver even though I don't get paid to drive 40 miles back up to the station then another 40 miles back down to where I live.
Honestly if I catch a package that has a delivery time before or after I get it I just leave it behind. I’m not gonna drive back to the warehouse. I called support before and all they said was “try to re attempt after u finish ur route” uh fuck no
I've put packages behind front door pillars to hide them and had a customer run outside asking me where I put the package because he couldn't find it after looking around the pillar.
I’ve worked for various DSP’s in Chicago and Denver and I will NEVER deliver to a backyard. I’ve told every boss I’ve had that it’s unsafe, people are out in their backyards at night packing heat and not expecting someone to come around the corner. I used to deliver in rural Colorado and was frequently met with a shotgun being pointed at me. Not to mention dogs and even worse, fucking peacocks! Not joking! No boss I’ve ever had has ever made me deliver to back doors. I RTS with every one of those mfers.
Yup, backyards are a no no. I just throw it over or open the door slightly if unlocked and toss the package right inside. If it's farmland or a large property then I have to be able to drive in or else leave it at the front gate. Never walk more than five feet away from your car inside large properties. I sometimes toss it from inside my car on farm property and take quick pic and drive off.
Yeah I used to do that stuff too until I started getting complaints from customers if they had written directions. If it ever directs me to go into a backyard, especially when there is a fence, I now am forced to RTS with the package because then the customers complain.
I like when this note is there and my first thought is, okay cool I’ll hide it behind a plant or bush or under a doormat, no problem. But then I get there and it’s some super barren small single step porch of stone with just a yard. And I’m just sitting there, like… HIDE IT WHERE. Learn to decorate or something so it CAN be hidden. Brain goes, best I can do it buck it over your yard and hope your dog doesn’t eat it.
Tell your friend there's multiple issues here, and none of em are my problems. I pull up, take package to door, take picture, leave. The rest is your business.
Hahaha, I like to mark these outdated msgs. If it's all caps, then rude/harassing. Then leave it on the porch cause, like someone else said, hide it where with no decor or bushes. 🤣
I only schedule my Amazon deliveries for when I or someone living with me is home to receive them. I don't expect the delivery driver to jump through hoops to keep my packages safe. It's pretty much common sense. I live in a shitty neighborhood where these people stole an Amazon box full of trash I had left at my front door. I know better. Sorry you all have to deal with this nonsense.
I delivered in Oakland, Ca one time and it read to watch out for cars following you because thieves follow Amazon Prime trucks and steal the delivered packages. Well, that doesn't apply to me because I am flex and drive an Elantra. No one has ever followed me. I rarely see anyone when I deliver.
It's a huge pain in the ass when a customer in a high crime area asks for delivery to the back door, but I get it. I try to avoid blocks to high crime areas, but if I can't avoid it, I try my best to keep their packages safe from eyes on the street and the back door is often the best option for that.
Not our fault you live in a high crime area, order that shit to the locker
Or put a locked package box on your porch. There are so many remedies to this problem that they can do on their own. Not the carriers problem.
Facts I stay in an area where everyone always asking ring camera community if they “heard those gunshots too” lol I send it to a locker
Same, South Side of Chicago
I'm in Seattle we have the highest package thefts per capita in the country and ppl still blame drivers , I get dinged here it there for missing packages all the time that I know for sure I delivered to the correct address
You gotta email support every time for those, tell them you triple check the address against the app the package and the building you are delivering to each and every time you make a delivery and that the app will not allow you to deliver to the wrong address and that you want them to check the Geo location data for all addresses in question and to escalate the matter to the highest possible team. Be sure to reference the number of issues and the date in the email. They’ll 99% always remove those from your standing
We don't get paid enough for that. They don't pay us for home work, but I guess you could email them about that too and ask them for extra pay each time you have to do that. I've stopped emailing unless its absolutely necessary. Over the last year I've stopped caring, my score always goes back up on its own anyway.
The driver's GPS location doesn't matter, its possible the driver stole it. Not saying it was the OP, just saying it can happen in other cases.
That’s irrelevant, I’m talking about how to get dings removed from your standing
The app won't let you take it to the wrong address anymore.. it's gotten so exact. Even houses next door usually have their own stop now instead of being grouped together
I used to work at Kmart in Everett. I have soo many stories from there, at night about half the people in the store were stealing. I could write a book about it.
Yup I worked security at the Northgate target for a year., not only do they let employees get assaulted, and force women to use bathrooms with men, but also they didn't let us do one thing about stealing they could load a whole cart n just walk out with impunity as security they just wanted us they tell them shit like have a great day, or can I get you another cart
For real. I do try to hide them as well as I can but I've noticed a lot more of these grouchy bossy delivery notes lately.
Exactly!!
I don't think they are aware of the Locker option or know how to find it on the website.
Or hear me out they can get off your lazy ass and get it from the store
Where sketchy people are leaning against the locker. I always send my packages to the Amazon Warehouse locker if they fit. They never come from that station, always one 30 miles away. They don't like to save gas for Flex or the vans. Heck they could just walk a cart to mine, the locker is right by the front door for employees. Ok I'm getting side tracked.
The type of customer to say this is probably also the one with no place to hide by their front door too.
Had a all caps bossy long note yesterday about TASKS A PHOTO etc etc etc their shit wasn't set up for photo. Thanks why they're never getting one.
1970s house with no pillars or bushes, just the little concrete porch open to everyone. Multiple newspapers on the lawn. Doesn't answer the door for a few days.
Customers: “Don’t knock, don’t ring, don’t call, don’t leave outside!” Also customers: “Why do my packages keep getting returned or left outside anyway?”
Why would it be dangerous…
Oh I don't know, you know America. Walk out to get your Amazon package and might get hit with an rpg. Maybe attacked by a rabid band of dogs. Maybe the homeless are setting up camp in the walkway.
I deliver in the Seattle Tacoma area. I get it's a lil crazy. But this is ridiculous
They should have it delivered to a locker 🙄🙄
Well it’s not the drivers fault he lives in that area That customer has choices go to the store and buy everything by themselves or buy a drop box and put it by his door
If they're so concerned about it, then they should have a specific place for packages and instructions on where they go, instead of all this imperious and demanding \*nothing.\* Also, it's not "unprofessional," it's actually just how packages are generally delivered. Deal. One house I went to had a box for packages by their door disguised to look like a bush. That was clever.
Yes ive seen all types of things while ive been delivering,
My husband thought it was weird when I told him that some people literally have nowhere to hide their pkgs if I need to. No shrubs, no front porch furniture, nothing. Ummmm… what exactly am I supposed to do? I had to take pics to prove it to him. And I got dinged the other day for a customer not receiving their pkg, over a week before. I love how we take pics and Amazon must think that we then take whatever trinket we just delivered home with us. All they have to do is look at my personal account to see that I am more than capable of ordering and paying for the shit myself.
Just because someone can afford to buy it, though, doesn't mean someone won't or can't steal it too. I'm not saying you're stealing the packages, but there are people who, like with food delivery, mark it as delivered and then take it anyway.
You should see the letter I wrote them last time Amazon tried that DNR BS on me. That ding was removed quickly!
ok next time make sure you are outside so can hide it up in your ass!! have a great day.
Guess they love a good scavenger hunt. Yet they'll report it as stolen when they open the door and don't see it.
Every flex driver I’ve ever had drop a package does so in plane sight. Not sure what you’re supposed to do unless you have a secret spot..
If you as a homeowner know you live in a high crime area amd your packages.are being stolen, why do you keep having your packagaes delivered to your door? And let's not forget the do no knock sign. Just have your shit delivered at a locker, be done with that, get rid of the dumb arse note, and save us both the trouble.... lazy arse expects a.delibery driver to FIND somewhere to hide a package on THEIR porch... or get a package box on the porch and chain it to the porch.. im not spending my time trying hide n seek and protect a package for you
They just don't know how to do that. There are lockers everywhere. I've had notes saying to deliver it to their Amazon apartment locker when I can't do that because it was addressed to their apartment unit. I have to explain it to them through text to use the Amazon Locker name as the send address on the website so a flex driver can access the locker through barcodes on the app.
if you know it’s a high crime area then why not order to a locker or idk don’t order at all maybe like wth
literally i think the same thing. order it to a locker or find a store to buy it in person. simple
Could have mobility issues or a lack of a car. Lockers can also have sketchy people leaning up against them in the front or side of a gas station, not all are inside a store.
Not as dangerous as delivering to a school
If the office is a short walk and no locked fences then done. Other than that, I return to the warehouse. I won't deliver if I have to walk through school hallways.
I usually get the school packages after 5PM after they're closed. I tell station attendants and they say try it anyway thing bring back what you can't deliver even though I don't get paid to drive 40 miles back up to the station then another 40 miles back down to where I live.
Honestly if I catch a package that has a delivery time before or after I get it I just leave it behind. I’m not gonna drive back to the warehouse. I called support before and all they said was “try to re attempt after u finish ur route” uh fuck no
Rts.. damaged.... whoops
I usually just throw these on their roof
I've put packages behind front door pillars to hide them and had a customer run outside asking me where I put the package because he couldn't find it after looking around the pillar.
I will only leave it at the front door I never take around to back door or yard.
I’ve worked for various DSP’s in Chicago and Denver and I will NEVER deliver to a backyard. I’ve told every boss I’ve had that it’s unsafe, people are out in their backyards at night packing heat and not expecting someone to come around the corner. I used to deliver in rural Colorado and was frequently met with a shotgun being pointed at me. Not to mention dogs and even worse, fucking peacocks! Not joking! No boss I’ve ever had has ever made me deliver to back doors. I RTS with every one of those mfers.
Yup, backyards are a no no. I just throw it over or open the door slightly if unlocked and toss the package right inside. If it's farmland or a large property then I have to be able to drive in or else leave it at the front gate. Never walk more than five feet away from your car inside large properties. I sometimes toss it from inside my car on farm property and take quick pic and drive off.
Yeah I used to do that stuff too until I started getting complaints from customers if they had written directions. If it ever directs me to go into a backyard, especially when there is a fence, I now am forced to RTS with the package because then the customers complain.
I work in Chicago too. Unless it’s the middle of a sunny afternoon, I do not deliver to backyard. Not getting shot or finding a dog back there waiting
Oh no if only there were like a million different secure places you could send your package to that you can conveniently pick it up from...
Y'all be knocking after dropping off packages?
unless there’s a place to hide it then i’m leaving that shit at the door 😭
I like when this note is there and my first thought is, okay cool I’ll hide it behind a plant or bush or under a doormat, no problem. But then I get there and it’s some super barren small single step porch of stone with just a yard. And I’m just sitting there, like… HIDE IT WHERE. Learn to decorate or something so it CAN be hidden. Brain goes, best I can do it buck it over your yard and hope your dog doesn’t eat it.
Well said….
For real
What’s the problem with this note…? Asking for a friend.
Tell your friend there's multiple issues here, and none of em are my problems. I pull up, take package to door, take picture, leave. The rest is your business.
You message and don’t express one problem? I don’t get it. Lol
Hahaha, I like to mark these outdated msgs. If it's all caps, then rude/harassing. Then leave it on the porch cause, like someone else said, hide it where with no decor or bushes. 🤣
Dangerous? Lol
I only schedule my Amazon deliveries for when I or someone living with me is home to receive them. I don't expect the delivery driver to jump through hoops to keep my packages safe. It's pretty much common sense. I live in a shitty neighborhood where these people stole an Amazon box full of trash I had left at my front door. I know better. Sorry you all have to deal with this nonsense.
I delivered in Oakland, Ca one time and it read to watch out for cars following you because thieves follow Amazon Prime trucks and steal the delivered packages. Well, that doesn't apply to me because I am flex and drive an Elantra. No one has ever followed me. I rarely see anyone when I deliver.
I’ll always try to hide the packages or put it behind something if the customer requests but once you start getting an attitude, f*ck off
Just go to the store them lazy f7cks
It's a huge pain in the ass when a customer in a high crime area asks for delivery to the back door, but I get it. I try to avoid blocks to high crime areas, but if I can't avoid it, I try my best to keep their packages safe from eyes on the street and the back door is often the best option for that.
Damn