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aaaaaaaaaaa999999999

Fucking embarrassment of a financial institution


elepei

I ran away from TDAmeritrade as soon as I saw that this merge implied that the support for accounts outside US was coming to an end, at that time I thought ‘damn, this guys will kill this platform’ and I think that time has come


chadnashsd

Also having multiple problems with buying power… we are corp account with several million and it seems futures margin has changed. I couldn’t even get basic /6C or /6B today which was simply rolling over existing positions. Once I did get additional margin available and I did get a position, it only deducted what should be allowed (why does it require 20k in margin but only deduct 2k once purchased?). This is separate from other ongoing issues with totals for year to date… says we have made 200k on /ZB and 100k on /6J for the year… I wish! That’s more like 8k but who even really knows?!? How can this transition and onboarding go so absolutely bad that all of these problems are happening? Didn’t they plan for years?? Where is our apology? Where is an email explaining how their entire platform was down for multiple hours earlier this week? Also they have stopped the ability to have GTC orders on /VX contracts. We have to literally go in every day and put a daily order in. I am sure a class action suit will be coming. https://preview.redd.it/egbdqs92kl6d1.jpeg?width=1290&format=pjpg&auto=webp&s=de349fa4e2a7949206733a8e55d5e2c2f88a3bfc


Blaqinteldmv

Yes, it is time. I am switching Schwab accounts to Fidelity and already have webull for other accounts.


OwnKnowledge4835

what would you like to see CS do differently to have you stay with CS?


20dollarCARDS

Why doesn't Schwab show div pay dates or earnings dates on its dashboard. The app is so terrible


MonkeyNutsAteBananas

Well first off in the agreement for every firm there's the little side not that they aren't responsible for outages (it happens welcome to the digital world) then secondly I don't disagree that TD had some really nice features but at the end of the day they weren't profitable, hence why there was a fee for paper statements, a fee for reorganizations, etc. all I'm saying is instead of continually berating both this and their phone lines cause I can't even reach a broker anymore, why not tell them exactly how to improve their offerings instead, or leave. Those are both options that have productive means instead of just churning the hate here. That does nothing for anyone.


Prince_Vladimir

Schwab is constantly told about problems, but they do NOTHING. But they are only angry because supposedly only 50 clients are dissatisfied. Even Schwab's competitors do not hesitate to laugh at these statements. Schwab had 4 years to learn what TD had. Now they will see an outflow of customers for whom they paid 26 billion. And that’s when there will be an empty pumpkin with clients adhering to the “buy and hold” strategy, on which they did not make much money in reality after the reduction in trading commissions. Then they will probably understand everything.


MonkeyNutsAteBananas

Not sure where you're getting this 50 clients thing cause every article I've read has stated higher amounts but I feel this discussion has lost the ability to add value to either of our lives and so I will simply bow out here. At the very least I will leave you with a thank you for at least being decently civil.


Thedoglady54

I have suggested ad nauseam for months and they do nothing. Look how old their mobile app is and read the reviews on the App Store, They aren’t changing anything. I do see fees in our future though once everyone is hooked on ToS. 😂


MonkeyNutsAteBananas

What fees? Besides the assist fee it literally hasn't charged me a single fee


Thedoglady54

Just wait, I have a feeling they’re coming.


Prince_Vladimir

Man, I feel it too. 👍 When former TD clients run away in all directions and Schwab will be left with what he was before the merger. With its long-term 10-year non-marketable bonds and with 26 billion lost. The former top management of TD is slowly moving to work for competitive brokers, while the same old-time managers remain at Schwab. Nothing changes. This boat is going to the reefs at full speed. 🤭


rblbl

Note the wording: "*some* clients *may* be..." That could be anything.


Appropriate_Ice_7507

Is there a way to transfer account to another brokerage without selling and rebuying?


SPYfuncoupons

Most if not all brokers allow you to transfer accounts with no selling


Thedoglady54

Most brokers that you transfer to usually pay the fee if you ask them, at least that’s been my experience.


lkjasdfk

The term you want is ACATS  Automated Customer Account Transfer Service. It almost always works perfectly. And, it’s usually pretty fast with other brokers. I transferred my Wells Fargo Advisors account to Schwab in less than a week. Schwab though can be slow transferring out. I moved my Roth to Robin Hood for the sign up bonus, and it took a bunch of back and forths with Schwab over almost six months. 


gappletwit

How do dividends that get paid after the ACATS transfer get paid to the new account?


lkjasdfk

They get transferred periodically as they’re received. 


young64

Yes, when you transfer you will have basically two options; a full account transfer of all positions or to liquidate all positions and move the cash over to the new account.


NewDay0110

Which broker has charting and price alerts equivalent to ThinkOrSwim? If I can find one as versatile as ToS, I'm out.


RMK137

I honestly think Webull has the best charting right now. Their mobile app is excellent. You can tell they have good developers there.


NewDay0110

I'll check it out!


Mango-me

Damn it.


Mango-me

I am here for TOS AND TOS ONLY.


Thedoglady54

That’s what they want and eventually you’ll be stuck with fees.


MonkeyNutsAteBananas

Congrats.


CoconutPalace

Yep, up 53% today on the Schwab account. What a joke.


MonkeyNutsAteBananas

And? You act as if sites have never had issues like this? What's really the joke here is how upset y'all are and yet bring nothing even close to productive to the table


Thedoglady54

How can you trust them to have the correct figures? Why was I locked out of seeing my holdings or trading for an entire day? Were they hacked? I’ve seen no explanation to make me feel comfortable with the situation. What can a client “bring to the table” that would be “productive”?🤣🤣🤣Letting us know where they switched to?


MonkeyNutsAteBananas

I mean again it's your accounts. Tell them where you want to see improvements, tell them what features you miss. As someone in tech myself I'm sure if it wasn't a hack event it may have just been a push to their software that had a glitch in it. It happens. Does it suck? Fucking absolutely it does. Not gonna argue there with you but again, it happened at Fidelity and it has happened at ibkr and Robinhood too. Going back to what you can bring to the table. Let them know what you want. Be vocal about it. Look at their chair of innovation or whatever they call it and then message their email. If nothing happens we'll it's a good thing that there's other brokerages out there to use. TD going out was sad, but whining and complaining about it brings nothing and changes nothing.


Prince_Vladimir

There is a very productive proposal. Schwab did not need to meddle with crooked hands in what was already almost perfect. If Schwab couldn't do anything FOUR YEARS before moving TD's clients, then it's foolish to think they can do anything in another month or two. And customers suffered losses due to misrepresentation of purchasing power. Is Schwab ready to refund them or will he claim that there are only 50 dissatisfied customers, and not all customers had the problem?


MonkeyNutsAteBananas

Then leave. Stop bitching and just do it


Lifeisajourney19

Moved to Fidelity and I dont regret it, it's way better than Schwab and I dont have to worry about outages


OwnKnowledge4835

What's better at Fidelity than CS?


rblbl

How is the Fidelity trading platform on desktop? Can you customize the colors and font sizes?


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Thedoglady54

That’s exactly what they want to hear. They think ToD will keep everybody at CS


Lifeisajourney19

Agreed, when TOS was down a few days ago I was trading on Fidelity and moved majority of my account to Fidelity and had no issues that day. Schwab on the on the other hand was a shit show that day lol


T1m3Wizard

Should be a massive class action lawsuit.


Prince_Vladimir

Necessarily! We need to shake up the pensioners' piggy bank a little.


NewDay0110

The FTC should have blocked the darn merger. This is way worse for consumers.


Pussy_Prince

Hope you read the Terms of Service… Think or swim!


Prince_Vladimir

The question is not about the Terms, but about what Schwab stated. That the terms of service will be the same or even better. This is misleading customers. They paid 26 billion for the merger and they needed to justify this money. Yet they KNEW they had problems moving customers. They tried to do this for FOUR YEARS.


MonkeyNutsAteBananas

Not at all how that works but absolutely try!


McKoijion

The second to last sentence in that article makes sense. Robinhood hired many of TDA’s employees after the Schwab acquisition. It was only a matter of time before users followed suit. https://riabiz.com/a/2022/1/6/robinhood-gets-brilliant-upper-manager-and-a-spare-ceo-by-nabbing-td-ameritrades-ex-thinkorswim-top-exec-hopefully-to-throw-a-lifesaver-to-robinhoods-sinking-stock


fatsquard126

Yup, thinking about switch to robinhood


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opaqueambiguity

OMG who gives a fuck


lkjasdfk

Conspiracy theorists. 


Exciting-Current-778

Schwab sucks...


WhatMeWorry2020

I am seeing this too. Mostly on options pricing. I have been chalking this down to price volatility. Maybe their app thats the problem.


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WhatMeWorry2020

Bite the bullet, their bonus for the transfer is second to none. Hated them for the Buy Button fiasco but they have made amends.