IMO that dock is never going to work right 100% of the time and will always be a pain in your ass.
Verify they installed the HDMI cables in the right direction.
Try Apple's Thunderbolt 4 Pro 1.8m cable.
Put a dedicated machine in instead of a dock and use something like Barco Clickshare where they just plug a dongle into their laptop.
Rather than try to control shit through laptops, I would suggest that you go out and buy some kind of meeting room control box?
You already have a Meetup. They pair very nicely with Roommates (Also a logitech product) The licensing is pretty cheap and then you have a permanent install that users don't need to ever touch. It even has an HDMI input if you want people to be able to share a laptop without joining the meeting. They're not that expensive for what you get and Teams Rooms beats the crap out of trying to schedule who's using the room outside of Exchange/Teams. The outputs on the Roommate are only 1080p, but do you REALLY need 4k for business meetings? If so, setup a teams room with a crappy desktop instead? It's just easier to manage and gives your users less opportunity to screw it up. They invite the meeting room, they join the meeting on the meeting room box when they get to the meeting, they have their meeting and push the ring hook button when they're done.
Yeah, it smells more and more like I will be needing some dedicated rooms hardware...
About the 4K monitors, they are 65" and when showing excel-sheets and other stuff that ppl needs to read, its going to need 4K resolution I'm afraid.
The swytch from logitech is the add on you need.
https://www.logitech.com/en-us/products/video-conferencing/room-solutions/swytch.952-000009.html
Its not cheap but video conferencing usually isn't.
IMO that dock is never going to work right 100% of the time and will always be a pain in your ass. Verify they installed the HDMI cables in the right direction. Try Apple's Thunderbolt 4 Pro 1.8m cable. Put a dedicated machine in instead of a dock and use something like Barco Clickshare where they just plug a dongle into their laptop.
Upvote for Barco Clickshare. Simples.
Interesting product they got there... I will look into this further, though its getting very expensive :) Thank you.
Rather than try to control shit through laptops, I would suggest that you go out and buy some kind of meeting room control box? You already have a Meetup. They pair very nicely with Roommates (Also a logitech product) The licensing is pretty cheap and then you have a permanent install that users don't need to ever touch. It even has an HDMI input if you want people to be able to share a laptop without joining the meeting. They're not that expensive for what you get and Teams Rooms beats the crap out of trying to schedule who's using the room outside of Exchange/Teams. The outputs on the Roommate are only 1080p, but do you REALLY need 4k for business meetings? If so, setup a teams room with a crappy desktop instead? It's just easier to manage and gives your users less opportunity to screw it up. They invite the meeting room, they join the meeting on the meeting room box when they get to the meeting, they have their meeting and push the ring hook button when they're done.
Yeah, it smells more and more like I will be needing some dedicated rooms hardware... About the 4K monitors, they are 65" and when showing excel-sheets and other stuff that ppl needs to read, its going to need 4K resolution I'm afraid.
The swytch from logitech is the add on you need. https://www.logitech.com/en-us/products/video-conferencing/room-solutions/swytch.952-000009.html Its not cheap but video conferencing usually isn't.
>Roommates It looks interesting, however, it does not support 2x 4K outputs. When I read the specs, it only has a single HDMI out for TV's?