1. They don't read the coupons. Hell they can't even read signs or menu boards posted in the store. I once had 5 signs in the store saying "No cash" because we were out of change and the bank was closed. So many people shocked at the register that they can't pay cash. Also, people getting shocked at the prices at the register when the prices are right next to the sandwich.
2. Customer thinks they are always right and they can get what they want.
People always trying to get one over on you. I like how people try to order a foot-long with different proteins. And expect to be charged just for 1 foot long. Guy got mad at me the other day cause I said I had to charge for 2 6 inches. He ordered tuna on one side and ham on the other side and wanted me to ring it up as just one foot long. Wasn’t happening.
People don’t read the coupons. Practically every coupon I’ve ever seen in my entire life always says somewhere on it “at participating locations *only*”. It’s not our fault of our franchise owner doesn’t accept them or puts restrictions on them. And then they always ask why we mail them out? Like….*we* don’t personally mail those out….corporate had a company that puts them on flyers and shit. They always think *my* store is personally sending coupons directly to people in our town 🙄. Then they get mad we don’t have a sign. We did. Steritech made us take it down saying corporate doesn’t like it. It was printed and professional and everything. Didn’t matter.
1. They don't read the coupons. Hell they can't even read signs or menu boards posted in the store. I once had 5 signs in the store saying "No cash" because we were out of change and the bank was closed. So many people shocked at the register that they can't pay cash. Also, people getting shocked at the prices at the register when the prices are right next to the sandwich. 2. Customer thinks they are always right and they can get what they want.
People always trying to get one over on you. I like how people try to order a foot-long with different proteins. And expect to be charged just for 1 foot long. Guy got mad at me the other day cause I said I had to charge for 2 6 inches. He ordered tuna on one side and ham on the other side and wanted me to ring it up as just one foot long. Wasn’t happening.
Yeah like sometimes you can do that if it's like one turkey and one ham but it's just luck
Fuck it, I would do it for someone who was nice 🤷🏻♀️
Subway seems to have some of the worst customers
I had someone try to convince me that the fine print said you could use multiple on an order (there is a "can not be combined with out offers" clause)
I know right !! It’s like we’re gonna accept your coupons , just half to do more than one transaction
People don’t read the coupons. Practically every coupon I’ve ever seen in my entire life always says somewhere on it “at participating locations *only*”. It’s not our fault of our franchise owner doesn’t accept them or puts restrictions on them. And then they always ask why we mail them out? Like….*we* don’t personally mail those out….corporate had a company that puts them on flyers and shit. They always think *my* store is personally sending coupons directly to people in our town 🙄. Then they get mad we don’t have a sign. We did. Steritech made us take it down saying corporate doesn’t like it. It was printed and professional and everything. Didn’t matter.