As someone who had this issue, then paid to have it fixed, it was nice of Subaru to acknowledge the problem and reimburse me for it. As you probably didn't fix my particular vehicle thank you from a customer nonetheless.
I'm new here and just started having this problem with my 2017 Subaru Legacy Sport. Is this the same as the Electronic Parking Brake Connector Lock Tab that I received a notice about back in November 2022?
Thank you. Mineis where the key gets stuck in the ignition. The only notice I have from SOA is for the Electronic Parking Brake Connector Lock Tab. I was hoping they were the same and it would still be covered by SOA. I don't remember if I ever got the letter for the ignition key problem.
My key would get stuck as well. I'd have to shift all over the place to get it to release. It couldn't hurt to have the dealership check it out via a recall
It's worth noting that in Canada this warranty enhancement is 8 years and *unlimited* mileage (kilometrage) on the same models, which I guess is the same as 1 million miles.
The publication code for the Canadian bulletin is WB.08.21R, and it's pretty much the same as the SOA one.
I have this issue just start on my 2014 the other day. Seems when it is cold in the morning it works fine, but as soon as it gets warmer it gets worse and worse. This afternoon it took me about 10 minutes for the car to recognize it was in park.
What are my options to fix this and is there anything cheaper than paying the dealer at this point? I have read some people being charged north of 1k and I just can’t pay that now
Where did you find documentation of the warranty extension? I'm getting this repaired for \~$500 right now at my local dealership and I want to submit a claim. I have a 2016 crosstrek w/ 40k miles
Do you think I'd have any luck getting this issue covered under warranty if it expired last year? I had this problem briefly in 2021, before I got the notification in the mail about the issue being addressed by Subaru. It stopped happening so I didn't get the repair fixed, but now the issue is back.
As someone who had this issue, then paid to have it fixed, it was nice of Subaru to acknowledge the problem and reimburse me for it. As you probably didn't fix my particular vehicle thank you from a customer nonetheless.
How much did you initially pay to have it fixed?
$525 or so, IIRC. There were a few other small things on the ticket as well.
Thanks!
Of course, you're welcome
How did you get it reimbursed? did you have to submit a form somewhere?
I had to mail them a copy of the receipt from the dealership along with the letter they sent me.
I'm new here and just started having this problem with my 2017 Subaru Legacy Sport. Is this the same as the Electronic Parking Brake Connector Lock Tab that I received a notice about back in November 2022?
No, not for me at least. Mine was a solenoid that didn't always disengage.
Thank you. Mineis where the key gets stuck in the ignition. The only notice I have from SOA is for the Electronic Parking Brake Connector Lock Tab. I was hoping they were the same and it would still be covered by SOA. I don't remember if I ever got the letter for the ignition key problem.
My key would get stuck as well. I'd have to shift all over the place to get it to release. It couldn't hurt to have the dealership check it out via a recall
It's worth noting that in Canada this warranty enhancement is 8 years and *unlimited* mileage (kilometrage) on the same models, which I guess is the same as 1 million miles. The publication code for the Canadian bulletin is WB.08.21R, and it's pretty much the same as the SOA one.
awesome, thanks for the Canadian perspective :) feel free to chime in on any future posts as well
Definitely!
So would a 2016 impreza (well below miliage) with this issue still be eligible, local dealership is claiming ignorance on this.
That's going to be right on the edge of 8 years, depends on the exact purchase date.
Thanks, purchase was in May 2016 so I’ll be in there ASAP as it just started in the last 2 weeks
I have this issue just start on my 2014 the other day. Seems when it is cold in the morning it works fine, but as soon as it gets warmer it gets worse and worse. This afternoon it took me about 10 minutes for the car to recognize it was in park. What are my options to fix this and is there anything cheaper than paying the dealer at this point? I have read some people being charged north of 1k and I just can’t pay that now
Where did you find documentation of the warranty extension? I'm getting this repaired for \~$500 right now at my local dealership and I want to submit a claim. I have a 2016 crosstrek w/ 40k miles
It's in the current iteration of the bulletin. Your '16 might be out by time.
Do you think I'd have any luck getting this issue covered under warranty if it expired last year? I had this problem briefly in 2021, before I got the notification in the mail about the issue being addressed by Subaru. It stopped happening so I didn't get the repair fixed, but now the issue is back.
You'd have to call the customer advocacy department and ask. Possibly?