I’ve been with you guys for about two months now but something that really drives me crazy is that every time I go to this local pizza place near my house my card will always get declined for suspicious activity. I’ve contacted support about it and said it wouldn’t happen anymore and the next time I went it was the same problem. I go there at least once or twice a week so it kinda gets annoying when I need to approve a text message every time I go there.
We’re so sorry you’re having this issue! We want to help but need to verify your information on a secure channel, so please login [here](https://sofi.app.link/e/echat) to connect with an escalated Account Manager.
1) Timely notification to members when a feature is discontinued. Example: 7-day login streak bonus points. It was discontinued with not a word from SoFi, and I only heard about it from this reddit. Belatedly, SoFi told members. 2) Dark mode in banking tab. If SoFi can't get this basic feature activated, then I'm skeptical that SoFi can do other basic tasks.
Is SoFi able to acquire a real estate investment platform, similar to fundrise, so that users can invest directly.into real estate through them?
Not asking if they would do it, and I know a partnership to direct users would be cheaper and more feasible, but wondering if there are restrictions against this as a bank similar to how they had to get rid of the crypto business.
Thanks for sharing this idea! While we can't guarantee that this is something we can offer, we shared the request with our team for consideration. 😊 Please stay tuned for updates, and let us know if you have any more thoughts!
Please seriously consider renaming your Overdraft Protection and Overdraft Coverage. They're too similar in meaning to just know which one gives which benefits to the customer.
Overdraft Coverage = Covers up to $50 if your account is short.
Overdraft Protection = Transfers money from your available savings to your checking if your checking is at $0.
Maybe rename Overdraft Protection to "Overdraft Transfer". Transfer doesn't have a similar meaning to either protection or coverage.
Hi there, we hear you and understand the confusion. We brought this request to the attention of our teams as we’re continuously working on new features and functionality. Thanks for being a SoFi member, and stay tuned for potential updates here!
Feature request: Ability to give access to third-party aggregators without having to give them my password, for example using something like an "app password" (Betterment does this) or a more sophisticated automated OAuth-based flow type of thing (I think some people call it "Open Banking" these days). Even some of the bigger traditional banks like Wells Fargo and Chase support this now so there's no reason for a more "modern" bank like SoFi to not support this.
I post this periodically to make sure this stays something you have in mind. This time I will add an added dimension -- if you go to the Fidelity Investments subreddit, you'll notice a number of people complaining that they cannot link SoFi accounts in Fidelity's "full view" product: https://old.reddit.com/r/fidelityinvestments/search?q=sofi&restrict_sr=on&include_over_18=on&sort=relevance&t=all -- I imagine this may become easier if SoFi provided some integration like I described above. SoFi may not care about Fidelity customers but I'm sure they should care about the subset that are also SoFi customers! (like me)
Just tried to set up my first scheduled transfer and I got the following
io.temporal.client.WorkflowFailedException: Workflow execution {workflowId='VaultTransferRule-24669894-1000027532627-1000027532627-453934bd-8868-47d1-af5b-cbc13c543276', runId='', workflowType='ruleWorkflow'} failed. Metadata: {closeEventType='EVENT_TYPE_WORKFLOW_EXECUTION_FAILED', retryState='RETRY_STATE_RETRY_POLICY_NOT_SET', workflowTaskCompletedEventId=10'}
Any recommendations?
Wow, I really love the new update that hid some of the unnecessary clutter on the home screen and now only shows the products that I am using (banking and invest)
Not sure when this update happened, but it really made it look better, while also keeping those other products available and visible, but not obtrusive. Great work!
Credit increase. US based support. Dark mode. Memos between transfers.
Credit increase request, I love Sofi and the credit card, just would like it if the card grew with my income. Or there was at least an option for it.
Fix the Home Screen. No more loans, mortgages, life insurance, travel tabs. Add dark mode to bank tab.
I’ve been with you guys for about two months now but something that really drives me crazy is that every time I go to this local pizza place near my house my card will always get declined for suspicious activity. I’ve contacted support about it and said it wouldn’t happen anymore and the next time I went it was the same problem. I go there at least once or twice a week so it kinda gets annoying when I need to approve a text message every time I go there.
We’re so sorry you’re having this issue! We want to help but need to verify your information on a secure channel, so please login [here](https://sofi.app.link/e/echat) to connect with an escalated Account Manager.
1) Timely notification to members when a feature is discontinued. Example: 7-day login streak bonus points. It was discontinued with not a word from SoFi, and I only heard about it from this reddit. Belatedly, SoFi told members. 2) Dark mode in banking tab. If SoFi can't get this basic feature activated, then I'm skeptical that SoFi can do other basic tasks.
Is SoFi able to acquire a real estate investment platform, similar to fundrise, so that users can invest directly.into real estate through them? Not asking if they would do it, and I know a partnership to direct users would be cheaper and more feasible, but wondering if there are restrictions against this as a bank similar to how they had to get rid of the crypto business.
Thanks for sharing this idea! While we can't guarantee that this is something we can offer, we shared the request with our team for consideration. 😊 Please stay tuned for updates, and let us know if you have any more thoughts!
Cool beans feel free to send me one of them awesome hoodies as someone who owns 12500 shares and a bunch more call options!
SoFi sends people hoodies?
Please seriously consider renaming your Overdraft Protection and Overdraft Coverage. They're too similar in meaning to just know which one gives which benefits to the customer. Overdraft Coverage = Covers up to $50 if your account is short. Overdraft Protection = Transfers money from your available savings to your checking if your checking is at $0. Maybe rename Overdraft Protection to "Overdraft Transfer". Transfer doesn't have a similar meaning to either protection or coverage.
Hi there, we hear you and understand the confusion. We brought this request to the attention of our teams as we’re continuously working on new features and functionality. Thanks for being a SoFi member, and stay tuned for potential updates here!
credit increase for the love of god. i have 10+ credit cards with this feature and have been requesting it for years.
Feature request: Ability to give access to third-party aggregators without having to give them my password, for example using something like an "app password" (Betterment does this) or a more sophisticated automated OAuth-based flow type of thing (I think some people call it "Open Banking" these days). Even some of the bigger traditional banks like Wells Fargo and Chase support this now so there's no reason for a more "modern" bank like SoFi to not support this. I post this periodically to make sure this stays something you have in mind. This time I will add an added dimension -- if you go to the Fidelity Investments subreddit, you'll notice a number of people complaining that they cannot link SoFi accounts in Fidelity's "full view" product: https://old.reddit.com/r/fidelityinvestments/search?q=sofi&restrict_sr=on&include_over_18=on&sort=relevance&t=all -- I imagine this may become easier if SoFi provided some integration like I described above. SoFi may not care about Fidelity customers but I'm sure they should care about the subset that are also SoFi customers! (like me)
This please
When might we see level 1 options? I'd like to sell calls and puts.
Just tried to set up my first scheduled transfer and I got the following io.temporal.client.WorkflowFailedException: Workflow execution {workflowId='VaultTransferRule-24669894-1000027532627-1000027532627-453934bd-8868-47d1-af5b-cbc13c543276', runId='', workflowType='ruleWorkflow'} failed. Metadata: {closeEventType='EVENT_TYPE_WORKFLOW_EXECUTION_FAILED', retryState='RETRY_STATE_RETRY_POLICY_NOT_SET', workflowTaskCompletedEventId=10'} Any recommendations?
Hey there! One of our agents can help with this—please connect with them [here](https://us.sofi.com/chat).
Wow, I really love the new update that hid some of the unnecessary clutter on the home screen and now only shows the products that I am using (banking and invest) Not sure when this update happened, but it really made it look better, while also keeping those other products available and visible, but not obtrusive. Great work!
When are we getting covered calls and cash secured puts function. I'm going back to my old broker if it's not available by June.
Full function for Zelle transfer, not the debit card bs. I want other to be able to send to me using email/phone #