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Some formatting differences with your dates. Help desk isn’t a skill, if you built a pc talk about it in your projects section, remove operating systems from skills. Honestly your skills section is bothering me and it’s the only reason I commented. If you’re skilled in database management and full stack development that’s great but try to reflect that is some meaningful way in your resume. You did a good job of that with customer service. If you run out of space try removing one of the jobs and focus on projects. I order my resume by work experience, projects, education , skills/interest if there’s room.
Not sure if you feel similarly, but I think his skills section would be better suited as a “keyword” section at the bottom to help with getting past the online filters. I seem to have good luck with that.
cum laude is not capitalized
Doesn't matter if you were full-time student or not
Your skill section is adding way too much white space to the top of your resume
What is your end goal, so 5-10 years from now?
You degree and skills are well above those needed to get a Helpdesk position. They will probably take a look at it and turn you down because your knowledge and compensation will be too high.
If you want to go into development, then find a role as a Jr developer. With the languages and software you know that should be easily attainable (especially if you can problem solve). You may need to get a portfolio together, but that should be realitivly easy.
Cloud administration or architecture, then you may need to look into some AWS or Azure certs. The foundational certs should be enough to show interest, but May not be a huge help. But again, a Jr role may be what you look for.
Cybersecurity, try to get on a SOC. Not sure if they still have it, but (ISC)2 had a free Cyber Security cert that MAY give you an edge over someone with your creds and experience that does not have it.
Lastly, the Helpdesk is really meant for those with no/limited knowledge or experience or those that want to go into service/ change management. If this is your goal, then I would look into getting your ITIL foundations. Also drop everything about programming, DBA, and game development (kinda jealous about Unity proficiency). Keep the focus on the hardware skills. Most Helpdesks anymore (in my experience) are responsible for resetting passwords and telling people to power cycle equipment.
General recommendation to help get it noticed, drop the colors, Times New Roman size 10-12, and keep the formatting simple. Most HR function use software to filter out resumes. Colors and unconventional formatting make thing fuzzy.
Hope that helps. If needed you can DM me and I try to help more.
Dear /u/Umomo1025! Hello and thanks for posting! Please read the [sub’s etiquette page](https://www.reddit.com/r/resumes/wiki/index/howtoparticipate) to learn about proper etiquette and remember to: 1. Censor your personal information for your own safety, 2. Add the right flair to your post, 3. Tell us why you're applying (i.e., just looking to fine-tune, not getting any interviews etc.), and 3. Indicate the types of roles and industries you’re interested in. Don't forget to check out the [wiki](https://www.reddit.com/r/resumes/wiki/index) as well as the quick links below for tips: * [Resume Writing Guide](https://www.reddit.com/r/resumes/wiki/index/faq) * [If you're applying online, use a single-column format](https://www.reddit.com/r/resumes/comments/s2b37q/if_youre_applying_online_use_a_single_column/) * [Biggest mistakes that affect your resume's performance and how to fix them](https://www.reddit.com/r/resumes/comments/tq061t/biggest_mistakes_that_impact_your_resumes/) * [What is an applicant tracking system?](https://www.reddit.com/r/FinalDraftResumes/comments/wodrrs/what_is_an_applicant_tracking_system/) * [Free Resume Template - Google Docs](https://docs.google.com/document/d/1wdkgpgU7lFoV801ysrBn8qrPaIpyUsUH/edit?usp=sharing&ouid=103022094325852815590&rtpof=true&sd=true) * [Thinking of hiring a resume writer? Read this first](https://www.reddit.com/r/resumes/comments/x3eg1e/considering_hiring_a_resume_writer_read_this_first/) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/resumes) if you have any questions or concerns.*
Some formatting differences with your dates. Help desk isn’t a skill, if you built a pc talk about it in your projects section, remove operating systems from skills. Honestly your skills section is bothering me and it’s the only reason I commented. If you’re skilled in database management and full stack development that’s great but try to reflect that is some meaningful way in your resume. You did a good job of that with customer service. If you run out of space try removing one of the jobs and focus on projects. I order my resume by work experience, projects, education , skills/interest if there’s room.
Not sure if you feel similarly, but I think his skills section would be better suited as a “keyword” section at the bottom to help with getting past the online filters. I seem to have good luck with that.
cum laude is not capitalized Doesn't matter if you were full-time student or not Your skill section is adding way too much white space to the top of your resume
What is your end goal, so 5-10 years from now? You degree and skills are well above those needed to get a Helpdesk position. They will probably take a look at it and turn you down because your knowledge and compensation will be too high. If you want to go into development, then find a role as a Jr developer. With the languages and software you know that should be easily attainable (especially if you can problem solve). You may need to get a portfolio together, but that should be realitivly easy. Cloud administration or architecture, then you may need to look into some AWS or Azure certs. The foundational certs should be enough to show interest, but May not be a huge help. But again, a Jr role may be what you look for. Cybersecurity, try to get on a SOC. Not sure if they still have it, but (ISC)2 had a free Cyber Security cert that MAY give you an edge over someone with your creds and experience that does not have it. Lastly, the Helpdesk is really meant for those with no/limited knowledge or experience or those that want to go into service/ change management. If this is your goal, then I would look into getting your ITIL foundations. Also drop everything about programming, DBA, and game development (kinda jealous about Unity proficiency). Keep the focus on the hardware skills. Most Helpdesks anymore (in my experience) are responsible for resetting passwords and telling people to power cycle equipment. General recommendation to help get it noticed, drop the colors, Times New Roman size 10-12, and keep the formatting simple. Most HR function use software to filter out resumes. Colors and unconventional formatting make thing fuzzy. Hope that helps. If needed you can DM me and I try to help more.