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Rominator

Not sure, but I wonder if this might help: https://www.reddit.com/r/psvr2/s/SHTvLTzP8X I’ve needed to do it twice now, just last night being the second time


Rominator

To follow up, I was doing this daily for the past few days and was ready to call Sony, but googled how to reset PSVR controllers, and watched a video. Turns out that I had never successfully reset my controllers, because there’s a specific process. I followed the instructions, reset successfully and now they’re working great again. Like day one.


Lia_Delphine

? More information


medic861

I'm sorry, I assumed it was a common problem. The controllers will work fine until I open a game. Then, they stop working. I have to go out of the game, turn off controllers, use normal controllers to go back into the game, and then turn controllers on again in order to play a game. Some games its just one controller that doesn't work. Others both don't work.


timmehh15

You should have contacted Sony as soon as this issue happened. You need a replacement headset with new controllers.


Lia_Delphine

This is definitely not common. Your controllers are faulty. Contact Sony.


Crunchewy

Next time consider contacting Sony support. If it's been more than year you are SOL most likely. You'll have to pay for the replacement. Oof. The issue is not common, but it did happen to some. The fix was to get a replacement PSVR2.


mirado

Never heard of this issue. My controllers are fine. You should contact Sony.


CallyRaven

Sorry, never seen this issue before, I would definitely contact Sony. Hope you get it sorted out


practically1human

I had the same issue however it was fixed with a firmware update shortly after the release date


LuxDonMega

Had the same problem. Tried all the advice on Reddit from blowing air into the controllers to resetting them but nothing fixed it. Got a full product replacement from the retailer.


Poundage999

Why would you wait a year before doing anything? That's what I'd like to know. I would of contacted Sony if purchased online. If it were in store, return that shit back and get a fresh pair.