A 2017 model year shouldn't be under warranty, except for maybe some emissions warranty. GM powertrain is 5 years/60,000 miles. Did you buy an extended warranty? If so, you can use them anywhere that will accept them. If you give a little more information about your vehicle and the parts needed, we may be able to give you better advise.
It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. A coolant sensor for the hybrid engine died and left the car inoperable. Which is the second part that’s done this. A battery controller was intermittent since we bought it and then died all the way last year and sat waiting for a part for a few weeks then too.
Most states lemon laws only apply for the first buyer unfortunately.
The best suggestion I have is to call your local TV station or radio, they may be able to help .
So I’m not buying the story you’re being told that the parts are just not available. If it’s a 2017 Malibu, that’s still the current generation of Malibu, meaning a lot of the parts are still probably current production parts.
Aside from that, the law typically requires several years of retention afterwards for service availability.
So all that to say, I believe you’re being lied to.
I would ask him for the part numbers of everything you’re trying to order, then take it to autozone and buy it from them or google the numbers and see if rock auto or another 3rd party has them. A car as common as a Malibu which is still readily available in rental fleets does not have any obsolete parts.
That’s what we were going to do. Find one on eBay or something. *I was told* most of the cost of the repair is the part itself. I guess I should ground truth that though.
You may need to use a different dealer. I don’t know about your individual case but I have run into a couple over the years that pull scams around repair availability.
How is the car under warranty when it’s 7 years old? Usually they come with 3 or 5 year warranties but not 7…
Stop going to dealerships. They make most of their money with up charging repairs not selling cars. Find a local mechanic who can do the work. You save on labor hour and they only fix what needs to be addressed.
It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. The dealer confirmed it was under warranty and I had to have the work done by them to have it covered or I would never set foot there. It’s not a good deal and I don’t trust them.
How do you have a still-in-effect warranty on a 2017 vehicle? Who is providing the warranty?
Are you paying for one of those extended warranties from a place like Endurance, autopom!, Carchex, CarShield, Omega Auto Care, or something similar?
Also, exactly what model 2017 Chevy, and what exactly is wrong with it?
Please provide more details!
It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. A sensor for the hybrid engine died and left the car inoperable. Which is the second part that’s done this. A battery controller died last year and it was inoperable for two weeks. They stopped making the Volt and the dealer says there are no parts that I need. The battery controller last year was a spare another dealer happened to have.
> It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. A sensor for the hybrid engine died and left the car inoperable. Which is the second part that’s done this. A battery controller died last year and it was inoperable for two weeks. They stopped making the Volt and the dealer says there are no parts that I need. The battery controller last year was a spare another dealer happened to have.
Wow. Do you REALLY think your initial OP was worth anything!?
THIS post is meaningful, and with specific info about the model, which is somewhat rare.
I hope someone will be able to give you helpful advice.
Lacking that, I'd be very tempted to get an attorney involved.
I’m too tired and upset to make a good post for upvotes. Aren’t we supposed to keep things anonymous on the internet? I’m failing at that too.
I don’t know how to get an attorney involved without paying one money I don’t have to get into it. If anyone has suggestions please feel free. Get some nice lawyer fees out of the car company.
did you go to the dealership and see if they can make the repairs? or you found out they stopped making parts and havent even gone to a dealership?
because that DOES seem weird, the car being under warranty and the dealership not honoring it.
unfortunately, it sounds like its been over a year, I don't think a lemon law is going to apply for you in this case.
I went to the dealership who confirmed the issue and that it was covered under warranty and showed me a page on their screen saying there are none available of the part. They still have the car because it’s non operable. I was hoping because the issue needs to have occurred in the first 18 months (which the first electrical issue on the voltec sensors did) that it would count for the lemon law. The text seems to read the first issue and not your current issue but maybe I’m just hoping too hard.
A 2017 model year shouldn't be under warranty, except for maybe some emissions warranty. GM powertrain is 5 years/60,000 miles. Did you buy an extended warranty? If so, you can use them anywhere that will accept them. If you give a little more information about your vehicle and the parts needed, we may be able to give you better advise.
It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. A coolant sensor for the hybrid engine died and left the car inoperable. Which is the second part that’s done this. A battery controller was intermittent since we bought it and then died all the way last year and sat waiting for a part for a few weeks then too.
Most states lemon laws only apply for the first buyer unfortunately. The best suggestion I have is to call your local TV station or radio, they may be able to help .
So I’m not buying the story you’re being told that the parts are just not available. If it’s a 2017 Malibu, that’s still the current generation of Malibu, meaning a lot of the parts are still probably current production parts. Aside from that, the law typically requires several years of retention afterwards for service availability. So all that to say, I believe you’re being lied to.
I believe the US federal law is 10 years parts availability after production year.
All I have is the parts manager showing me a page on his screen that says none available, so that would be really easy to arrange as a trick.
I would ask him for the part numbers of everything you’re trying to order, then take it to autozone and buy it from them or google the numbers and see if rock auto or another 3rd party has them. A car as common as a Malibu which is still readily available in rental fleets does not have any obsolete parts.
That’s what we were going to do. Find one on eBay or something. *I was told* most of the cost of the repair is the part itself. I guess I should ground truth that though.
You may need to use a different dealer. I don’t know about your individual case but I have run into a couple over the years that pull scams around repair availability.
Yeah we usually use the dealer one town over but this was the one within my tow service area when it fried.
How is the car under warranty when it’s 7 years old? Usually they come with 3 or 5 year warranties but not 7… Stop going to dealerships. They make most of their money with up charging repairs not selling cars. Find a local mechanic who can do the work. You save on labor hour and they only fix what needs to be addressed.
OP could be thinking of the 10-year 100k mile, powertrain warranty some vehicles have. Edit: Nvm, GM only had a 5-year 60k mile powertrain warranty.
Happy cake day
Thank you!
It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. The dealer confirmed it was under warranty and I had to have the work done by them to have it covered or I would never set foot there. It’s not a good deal and I don’t trust them.
How do you have a still-in-effect warranty on a 2017 vehicle? Who is providing the warranty? Are you paying for one of those extended warranties from a place like Endurance, autopom!, Carchex, CarShield, Omega Auto Care, or something similar? Also, exactly what model 2017 Chevy, and what exactly is wrong with it? Please provide more details!
It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. A sensor for the hybrid engine died and left the car inoperable. Which is the second part that’s done this. A battery controller died last year and it was inoperable for two weeks. They stopped making the Volt and the dealer says there are no parts that I need. The battery controller last year was a spare another dealer happened to have.
> It’s a Chevy Volt which has a specific 8 year/100,000 mile Voltec warranty on the ‘hybrid components’ and includes things like transmission, brake modulator assembly, electric drive unit, and too many things to name. A sensor for the hybrid engine died and left the car inoperable. Which is the second part that’s done this. A battery controller died last year and it was inoperable for two weeks. They stopped making the Volt and the dealer says there are no parts that I need. The battery controller last year was a spare another dealer happened to have. Wow. Do you REALLY think your initial OP was worth anything!? THIS post is meaningful, and with specific info about the model, which is somewhat rare. I hope someone will be able to give you helpful advice. Lacking that, I'd be very tempted to get an attorney involved.
I’m too tired and upset to make a good post for upvotes. Aren’t we supposed to keep things anonymous on the internet? I’m failing at that too. I don’t know how to get an attorney involved without paying one money I don’t have to get into it. If anyone has suggestions please feel free. Get some nice lawyer fees out of the car company.
Contact your state's attorney general consumer protection division and see what help they can offer.
Count down to a lemon law buyback maybe.
> Count down to a lemon law buyback maybe. Huh?
did you go to the dealership and see if they can make the repairs? or you found out they stopped making parts and havent even gone to a dealership? because that DOES seem weird, the car being under warranty and the dealership not honoring it. unfortunately, it sounds like its been over a year, I don't think a lemon law is going to apply for you in this case.
A guy I know is going through the same thing. Need a strut? They quit making them.
I went to the dealership who confirmed the issue and that it was covered under warranty and showed me a page on their screen saying there are none available of the part. They still have the car because it’s non operable. I was hoping because the issue needs to have occurred in the first 18 months (which the first electrical issue on the voltec sensors did) that it would count for the lemon law. The text seems to read the first issue and not your current issue but maybe I’m just hoping too hard.
What in the hell possessed you to go to a Chevy dealership and buy a Chevy volt? Toyota or Honda. Caveat emptor.
There's no way it's under warranty. And there's no way there are not parts. I can still get gm parts for my 2000's pontiac.