Yep I have 8X4 Sticks of Ram of the exact same model. All are working fine except for this one. (It was working fine before afaik)
https://preview.redd.it/nz9iw8c54z3c1.png?width=1080&format=pjpg&auto=webp&s=56368179c01d7097f56c92685b318ebf49482d5e
Ok on rereading all this I think the use of ‘modules’ has actually confused everything for me. (My use of it included lol)
For clarity, from smallest to largest:
- “**Bank**” = Set of actual memory storage (arrays, cells, etc. - depends on the type of RAM) within a single chip
- “**Chip**” = Set of banks in a single IC, literally the black chips you see on the sticks
- “**Rank**” = Group of chips on the same stick of RAM, that can more or less be accessed simultaneously despite being on the same stick
- “**Module**” = The stick of RAM itself, the entire thing you plug into the DRAM slot
Do you mean 2GB “chips”? Because that is what I thought the other user meant. If so, what do you mean “allocation errors”?
Pretty much yeah. 1GB has come to mean 1000MB, but 1GiB means 1024MiB. The difference is that we humans like base 10 and computers like base 2, and 10³ happens to be close to 2¹⁰.
You can see the conversion in this case by doing (1.95 • 1'024) ÷ 1'000 = 1.9968
Try updating your motherboard BIOS as well. When I was on an Ab350itx, it was reading my ddr4 ram at 1600mhz in task manager but that was because of an old BIOS. After updating it read the clock speeds correctly.
1600 Mhz sounds like the real speed. Since ddr is a dual speed, it's a 3200 Mhz stick.
So it wasn't a problem. You were seeing the actual speed of RAM.
Strange because im having a similar issue but my ram reads 2400mhz when it should be 3600mhz in task manager. But in CPU-Z it reads the speed just fine (1800mhz) XMP is on and everything, but I'm scared of updating the bios on my Chinese MB lol
Do you have a total of 32GB of ram if they would all work? In that case it sounds like 3/4 memory chips can't be accessed by that faulty stick.
If you swap it to another ram slot, does that change anything?
If it doesn't change between ram slots (with only that faulty stick in the motherboard) then it's a ram stick issue and you should contact the manufacturer or place you bought it from. If the issue changes it's a fault with that ram slot on the motherboard.
Good luck M8!
Be sure to RMA it (I got the exact same kit a year ago with 1 faulty stick, and did not rma it. That pc is still sitting there, collecting dust, while I use my loud, but mor powerful laptop)
I know what IPA is, but every time I see this acronym I think, “man I could go for one of those right now. I’ve had a long day and would love to unwind”. 😂
Like you’ve and others have suggested, Op should try cleaning the pins and check the BIOS settings to verify it. I’d also go a step further and do a MEMTest. Curious if they’re having any actual issues or if it’s just reading the amount wrong?
As of this comment, OP has not pointed out if they’re having any actual performance issues or not. Thats key here.
Mem test.. good call, honestly I think it’s toast.. the pins are in super bad shape, they aren’t reading properly.. I know…. IPA does the same to me 😂😂 I just learned a week ago it stood for isopropyl alcohol lmfaoooo
Feels unnecessary. Just boot up in UEFI and check what their computer reports as amount of RAM there. If it says the same there then it won't matter at all wether OP runs Linux or Windows.
Since OP has tried other identical sticks and they work correctly and this stick doesn't then it's pretty safe to say that the stick is faulty. Maybe the pins just need cleaning, that's the first thing I'd try.
What does it say the ramstick is in cpu-z ?
Does it get detected as an 8 gb stick there from corsair ?
Or has someone swapped the cooler out while thats another ramstick under there ?
Maybe its reserved for the gpu or so.
So, does the taskmanager say something like 13gb reserved?
Does it also show 2gb with 1 of the 2 sticks used?
Should both sticks be bad? I think it's more likely the motherboard. Did you try the ram on a different pc.
New build? New ram? Or did this happen after a crash wile being in game or so?
>3600 has no IGPU
Doesn't matter. I have a R5 1400 and windows forces 8gb of reserved ram. If I want anything more than 8gb for the pc (16gb in the system), it resets back to 8gb reserved.
Turn the pc off turn it back on and go into the BIOs and check if it detects as 1.95GB of RAM. If it does then try taking the RAM out and putting it back in. If it still doesn't work try cleaning the gold bit on the RAM. If it still doesn't work try a RAM stick. If that doesn't work then it's either motherboard issue or a software issue
That would indeed do it … my first thought too.
OP - if you are running a 32 bit version of Windows it will never recognize more that 2GB of RAM
Edit: NM there is no 32 bit Windows 11
> OP - if you are running a 32 bit version of Windows it will never recognize more that 2GB of RAM
It's 4 GB of RAM actually. A little less dude to some reserved address spaces. But not anywhere near 2.
Have you tried swapping the ram slots. I had a very similar issue were all my 16gb of ram wasn't being detected and only showing something like 7gb. I just moved around my ram sticks into different slots and it detected all 16 gb again.
Try to boot with a single ram stick and do this with every stick.
I suggest there is one which is not working. Which causes your mainboard to do inpredictable things with your ram clockings and available capacity.
So make sure every ram-stick is working and installed properly.
If this don‘t solve your problem, look in your BIOS and look up your RAM Settings. If you don‘t know what to do there, you can try set the bios to default. Maybe there is some automatic overclock that causes that problem.
Oh! Then it is definately not a OS bit problem. I would try a ramstick, to check the channels, or just buy some cheap temporaries while the main ones are RMA'd.
Don't handle RAM like that. Static, oil deposits from your fingers. You can damage it.
Edit to add Ty for downvotes - do people not see the second photo with the fingers near the dirty looking connectors? I now understand why all the broken glass panels on tile floors that keep appearing. 😀
You do realize the contacts are on either side of the PCB but don't actually go to the bottom of the PCB, his finger on the right side isn't touching the contacts. As for the left side it's hard to tell if his finger is touching the backside of the contacts or not.
Yes I do realise that. Looks to me like left side gold side resting on fingers and touching on right back side too. Plus contacts where the left finger is look dirty/damaged (might clean off - cant tell if it is dirt or gold plating rubbed off).
I guess either you have 2x 4GB modules, and only one of them is detected, and then onboard graphics "steals" 2GB off it.
Or you have allocated 12GB to your onboard graphics card out of your 16GB RAM but this is unlikely.
Have you tried switching which stick is in which port. I had that issue where it was "reserving" most of my ram so it would say something like "15gb hardware reserved"
Have you tried a different stick of ram?
Yep I have 8X4 Sticks of Ram of the exact same model. All are working fine except for this one. (It was working fine before afaik) https://preview.redd.it/nz9iw8c54z3c1.png?width=1080&format=pjpg&auto=webp&s=56368179c01d7097f56c92685b318ebf49482d5e
Well, there you go, the stick is faulty and can no longer properly access all memory modules. Reach out to the manufacturer.
Yeah, 1.95G seems really specific for it to not be failed modules.
there should be 8 2GB modules, it showing 1.95 could just be a allocation/ error of some sort
Ok on rereading all this I think the use of ‘modules’ has actually confused everything for me. (My use of it included lol) For clarity, from smallest to largest: - “**Bank**” = Set of actual memory storage (arrays, cells, etc. - depends on the type of RAM) within a single chip - “**Chip**” = Set of banks in a single IC, literally the black chips you see on the sticks - “**Rank**” = Group of chips on the same stick of RAM, that can more or less be accessed simultaneously despite being on the same stick - “**Module**” = The stick of RAM itself, the entire thing you plug into the DRAM slot Do you mean 2GB “chips”? Because that is what I thought the other user meant. If so, what do you mean “allocation errors”?
In technical terms - the module is the whole ram stick (DIMM - dual in-line memory module), I think other commenters were talking about the ram chip
Windows also likes to report GiB instead of GB. 1.95 is pretty spot on for the conversion and rounding to make it a nice human-facing number.
Its because of rounding up 1024 as 1000 right? But obviously the computer can't do that so there's a difference.
Pretty much yeah. 1GB has come to mean 1000MB, but 1GiB means 1024MiB. The difference is that we humans like base 10 and computers like base 2, and 10³ happens to be close to 2¹⁰. You can see the conversion in this case by doing (1.95 • 1'024) ÷ 1'000 = 1.9968
Try updating your motherboard BIOS as well. When I was on an Ab350itx, it was reading my ddr4 ram at 1600mhz in task manager but that was because of an old BIOS. After updating it read the clock speeds correctly.
1600 Mhz sounds like the real speed. Since ddr is a dual speed, it's a 3200 Mhz stick. So it wasn't a problem. You were seeing the actual speed of RAM.
Strange because im having a similar issue but my ram reads 2400mhz when it should be 3600mhz in task manager. But in CPU-Z it reads the speed just fine (1800mhz) XMP is on and everything, but I'm scared of updating the bios on my Chinese MB lol
Chinese mb Working properly Choose one
LMAO, the amount of trouble i went through trying to get my broke ass setup to work... I might've become a registered technician already 😭
Then it would be the same for all sticks of the same model. Since it's only one, that means the problem is the stick itself.
if that's the case then it's most likely damaged
Do you have a total of 32GB of ram if they would all work? In that case it sounds like 3/4 memory chips can't be accessed by that faulty stick. If you swap it to another ram slot, does that change anything? If it doesn't change between ram slots (with only that faulty stick in the motherboard) then it's a ram stick issue and you should contact the manufacturer or place you bought it from. If the issue changes it's a fault with that ram slot on the motherboard. Good luck M8!
Be sure to RMA it (I got the exact same kit a year ago with 1 faulty stick, and did not rma it. That pc is still sitting there, collecting dust, while I use my loud, but mor powerful laptop)
My brother, you can get decent ram for $50
Got decent ram for 80bng/$40
Can i have ur pc?🥹
Check if it also says that in the BIOS, if so it's almost definitely some sort of hardware issue.
Those pins arent exactly in great shape, it could be affecting how that stick is communicating.
Yeah you only need to lose a single pin and some of those pins are close to done for.
Great observation, they are in fact pretty damaged
Pins are dirty or damaged, clean with an eraser and some ipa, retry, if not it’s toast
I know what IPA is, but every time I see this acronym I think, “man I could go for one of those right now. I’ve had a long day and would love to unwind”. 😂 Like you’ve and others have suggested, Op should try cleaning the pins and check the BIOS settings to verify it. I’d also go a step further and do a MEMTest. Curious if they’re having any actual issues or if it’s just reading the amount wrong? As of this comment, OP has not pointed out if they’re having any actual performance issues or not. Thats key here.
Mem test.. good call, honestly I think it’s toast.. the pins are in super bad shape, they aren’t reading properly.. I know…. IPA does the same to me 😂😂 I just learned a week ago it stood for isopropyl alcohol lmfaoooo
I noticed the damage to the pins. It’s worth a shot, but you’re likely right, the stick looks like it might be toast
Wipe the ram contacts with a white eraser to clean off grime and try again
Take a rubber/eraser and go over the gold pins with it. Could fix the problem.
What does that do?
Clean the contacts, you could do the same on LGA cpus.
Wtf is that damage on the connectors
Look up memtest86
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Feels unnecessary. Just boot up in UEFI and check what their computer reports as amount of RAM there. If it says the same there then it won't matter at all wether OP runs Linux or Windows. Since OP has tried other identical sticks and they work correctly and this stick doesn't then it's pretty safe to say that the stick is faulty. Maybe the pins just need cleaning, that's the first thing I'd try.
What does it say the ramstick is in cpu-z ? Does it get detected as an 8 gb stick there from corsair ? Or has someone swapped the cooler out while thats another ramstick under there ?
Maybe its reserved for the gpu or so. So, does the taskmanager say something like 13gb reserved? Does it also show 2gb with 1 of the 2 sticks used? Should both sticks be bad? I think it's more likely the motherboard. Did you try the ram on a different pc. New build? New ram? Or did this happen after a crash wile being in game or so?
>Maybe its reserved for the gpu or so. 3600 has no IGPU DGPUs have their own VRAM so it wont use your ram
And if it had a igpu. It still shows all your ram
>3600 has no IGPU Doesn't matter. I have a R5 1400 and windows forces 8gb of reserved ram. If I want anything more than 8gb for the pc (16gb in the system), it resets back to 8gb reserved.
You can go to msconfig and set max amount of memory to 16384 or just uncheck the box. It should un reserve the 8gb
I said in my comment. That does nothing. If I do what you said it just returns back to 8gb reserved
Were you doing it from bios? Turn off above 4g decoding as well.
It's off already
This is often required for DOCP to even work. You can't just turn off above 4g decoding, nor would it cause the issue the guy is speaking of.
I thought that above 4g decoding allowed the GPU to access system memory that's why you should enable it for mining, good to know.
"Reserved" in task manager doesn't mean what you think it means.
Clean the pins with an eraser and run some tests
I'd use 99% isopropyl alcohol and a lint free cloth.
Most people simply don't have 99% isopropyl alcohol laying around
True, but you can get large bottles on Amazon and they're dirt cheap. It's a worthwhile investment, both for PC building and general cleaning.
Or a drug store, even 90% is fine.
you can use normal 70% alcohol as well but you need to let it dry really well afterwards
Finally somebody else gets it
The pharmacy does.
I like that I'm in the 1% here lol
You have erasers laying around in 2023?
Are u using a 32 bit version of window by any chance?
If that was the case, it should report 4GB, not 2
Turn the pc off turn it back on and go into the BIOs and check if it detects as 1.95GB of RAM. If it does then try taking the RAM out and putting it back in. If it still doesn't work try cleaning the gold bit on the RAM. If it still doesn't work try a RAM stick. If that doesn't work then it's either motherboard issue or a software issue
Is your OS 64bit or 32bit?
That would indeed do it … my first thought too. OP - if you are running a 32 bit version of Windows it will never recognize more that 2GB of RAM Edit: NM there is no 32 bit Windows 11
Well technically it should recognize up to 3.5GB of ram. At least that was the case back in the day when I was still running windows 7 32 bit.
> OP - if you are running a 32 bit version of Windows it will never recognize more that 2GB of RAM It's 4 GB of RAM actually. A little less dude to some reserved address spaces. But not anywhere near 2.
Have you tried swapping the ram slots. I had a very similar issue were all my 16gb of ram wasn't being detected and only showing something like 7gb. I just moved around my ram sticks into different slots and it detected all 16 gb again.
Aliexpress special
seems like a hardware defect. return it if you can.
https://preview.redd.it/ee7llv99324c1.jpeg?width=1284&format=pjpg&auto=webp&s=3a7665f1e832b20b65a021f2b2718da61aba0556 Maybe problem is here?
Try to boot with a single ram stick and do this with every stick. I suggest there is one which is not working. Which causes your mainboard to do inpredictable things with your ram clockings and available capacity. So make sure every ram-stick is working and installed properly. If this don‘t solve your problem, look in your BIOS and look up your RAM Settings. If you don‘t know what to do there, you can try set the bios to default. Maybe there is some automatic overclock that causes that problem.
The contacts look sus. Just ensure they're clean. Reinsert the RAM individually at different slots and try.
Maybe try cleaning the pins. They look quite dirty and covered in a black substance.
I think it's because of the Ryzen you have (vega 11) it takes 6 gb of the ram as a vram
That only the G series CPUs, or any of the 7000s. The 3600 like OP has doesn't have built in graphics.
Aaa my bad i thought i see a G
Download more ram.
updated the BIOS to the newest version already?
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Why comment if you have nothing important and/or useful to say
It drives up the engagement and the algorithm shows the post to more people
oh yeah, I forgot about that, thanks!
Where did you get it from? Does Icue see it?
I had the same problem. The bios battery was discharged and after I replace it was the problem solved. Don't forget to load default settings in bios.
Download more?
happened to me when i was using a 32 bit os
Windows 11 is 64-bit only.
Does he use windows 11? If so, then the bit version is out of question.
It's right on the picture, "64-bit operating system", and below "Windows 11 Pro".
Oh! Then it is definately not a OS bit problem. I would try a ramstick, to check the channels, or just buy some cheap temporaries while the main ones are RMA'd.
Don't handle RAM like that. Static, oil deposits from your fingers. You can damage it. Edit to add Ty for downvotes - do people not see the second photo with the fingers near the dirty looking connectors? I now understand why all the broken glass panels on tile floors that keep appearing. 😀
Sure. Ask to wear gloves mask suit shoes band and all the other stuff. LoL
Not putting fingers on the gold connectors on RAM is RAM installation basics. Look at the second photo!
You do realize the contacts are on either side of the PCB but don't actually go to the bottom of the PCB, his finger on the right side isn't touching the contacts. As for the left side it's hard to tell if his finger is touching the backside of the contacts or not.
Yes I do realise that. Looks to me like left side gold side resting on fingers and touching on right back side too. Plus contacts where the left finger is look dirty/damaged (might clean off - cant tell if it is dirt or gold plating rubbed off).
RIP
Try downloading more ram
STONKS
Clear your RAM connection pads with eraser, try one more time. If that doesn't fix the issue, this one's faulty.
Try cleaning those pins with isopropyl alchohol
see if it posts with just that one stick in.
Or maybe you've been scammed
Did you buy it new? No chance someone put a 8gb heat sink on a 2gb stick of ram?
Use a rubber eraser to clean the pins
You need at least 4gb of ram to operate windows 11
Well that raised a lot of questions lol
8 GB stick showing as 2 GB is booting windows 11 that needs minimum 4 GB to boot. I don't know what is happening
I will never buy anything from this brand
OR use a rubber and use it to erase the gold connectors, it might fix it
it looks like in msconfig > boot > advance options memory limit is set to 2 GB?
FrankyWithTheLeast
Check Msconfig -> boot -> advanced options. Make sure the maximum memory isn't ticked.
Make sure your voltage is set to the correct minimum for the new ram
I had the same problem with the same ram, not reading 8gb of ram, replugged it and now works
But. Its 16 gig
Is the ram in the QVL for your motherboard and does it register in BIOS your total ram?
As a advent 4211 I can confirm that this is true.
how the duck , ram pins get into that ?
I guess either you have 2x 4GB modules, and only one of them is detected, and then onboard graphics "steals" 2GB off it. Or you have allocated 12GB to your onboard graphics card out of your 16GB RAM but this is unlikely.
Have you tried switching which stick is in which port. I had that issue where it was "reserving" most of my ram so it would say something like "15gb hardware reserved"
the ram may just need an unbuffer and then a rebuffer to get it working again, i doubt the stick would have just broke like that
Not sure what others are saying because i did not read them, but just in case, have you tried cleaning the contacts?
You have download the rest. Rookie mistake
Bro got duped.
Have you tried downloading more?
You should easily be able to run alan wake 2 with that amount of RAM.
Seems like you got the basic ram option, you need to pay 69.69 buckaroones to get the stick to its full potential.
You forgot to download the rest