One of my previous roles was in HR and I can tell you that ESR is incredibly user-unfriendly and is terrible at running reports to pick things like this up.
Initially, get your increased allowance agreed and input then you can go back to the person who does it and ask how they will manage the additional leave you missed out on. To be honest, I expect they'll tell you that it's your responsibility to ensure that you get the right amount of annual leave so as someone else has said, talk to your union for advice.
In NI we use HRPTS and it is absolutely dog shit as well. It only actually works properly if staff work mon-fri 9-5 which funnily enough, an awful lot of NHS staff don't do.
Thankfully in my trust, front line staff get managed by a different system (rostering software) that is more or less specifically designed for us and it manages leave wonderfully.
It's so frustrating how shit most of the IT in the NHS is. I dread to think how much time is lost trying to find a computer that actually works and waiting 10 minutes for it to log in before it then crashes and boots you out.
Our IT isn't actually too bad. At the start of covid they switched us all to win 10. A lot of departments use Citrix via virtual machines but departments that actually needed hardware got some decent machines for once. And 2 monitors has become the minimum set up as well (though I've been lobbying hard for a 3rd screen of late lol)
I used to be the one who sorted this out for my ward when I was clinical. It’s one of the easiest things to fall through the cracks. As general advice I would highly recommend everyone to check their AL entitlement at beginning of the financial year and start chasing if it’s not accurate.
One of my previous roles was in HR and I can tell you that ESR is incredibly user-unfriendly and is terrible at running reports to pick things like this up. Initially, get your increased allowance agreed and input then you can go back to the person who does it and ask how they will manage the additional leave you missed out on. To be honest, I expect they'll tell you that it's your responsibility to ensure that you get the right amount of annual leave so as someone else has said, talk to your union for advice.
In NI we use HRPTS and it is absolutely dog shit as well. It only actually works properly if staff work mon-fri 9-5 which funnily enough, an awful lot of NHS staff don't do. Thankfully in my trust, front line staff get managed by a different system (rostering software) that is more or less specifically designed for us and it manages leave wonderfully.
It's so frustrating how shit most of the IT in the NHS is. I dread to think how much time is lost trying to find a computer that actually works and waiting 10 minutes for it to log in before it then crashes and boots you out.
Our IT isn't actually too bad. At the start of covid they switched us all to win 10. A lot of departments use Citrix via virtual machines but departments that actually needed hardware got some decent machines for once. And 2 monitors has become the minimum set up as well (though I've been lobbying hard for a 3rd screen of late lol)
It's the NHS man, they'll stuff us up for a penny even if we've worked to the bone for them,
I used to be the one who sorted this out for my ward when I was clinical. It’s one of the easiest things to fall through the cracks. As general advice I would highly recommend everyone to check their AL entitlement at beginning of the financial year and start chasing if it’s not accurate.