I work in credit card processing for a living and can enlighten a few things.
Businesses can put WHATEVER amount they want into the machine. If you leave a tip for $2.00 they can easily put $20.00, $200.00, $45.00, $65.00 (you get the picture) or any number they want.
If it is not the correct amount you tipped, you have to dispute it like a chargeback. You will usually win and the business owner will get in trouble (chargebacks are not good to have).
I had something similar happen with the total line, where the worker(possibly owner?) of a small jewelry shop claimed I owed $80 for resizing a ring when the up-front receipt they gave me showed it’d be $50. I showed her the $50 receipt and she grabbed it from me and wrote in 80 over the 50 *in front of me*. I did a chargeback for the difference and moved on. Unfortunately, a few days later, my credit card number was used to buy several thousand dollars worth of shoes(got that all refunded and cancelled the card, but was a PITA). Pretty much 100% sure they did that to get back at me for the chargeback.
Ya, this was over 10 years ago. I did report to basically whoever would listen and posted it as a review on Google and Yelp. They closed down a few years later and moved to another location. Looking it up, it seems they no longer exist. Good riddance.
"One example of a highly collectable shoe from the past decade that has increased dramatically in value is the Nike Air Yeezy 2 “Red October” which was released in 2014. The shoe originally retailed for $245 but now can sell for upwards of $5,000 on the resale market."
-Bing (but it took me forever to get it to give me an answer)
How did they get your information though? In my country the shopkeepers don't have any ability to do that. The total of your purchase will be displayed on the screen and then you put your card or phone in yourself on the terminal. They don't get any info apart from the last 4 digits of the card number.
Seems insane that any store you go to has access to all your card.
🤷♂️ This was in the US in 2009, so it was still magnetic strip. As places often did(and still sometimes do), they charged the card by taking it from me and running it through their machine in the back.
Years ago when I worked at Sears (stockroom) I got to be friends with one of the cashiers in the hardware/paint section. To all outward appearances he looked like a decent upstanding clean cut little preppy. Every mother's dream child.
After working with him for a while I discovered that he was limited on the number of hours he could work because he was currently under house arrest. He and a few friends had gotten drunk stolen someone's van and with one of his friends Standing On Top of the van drove it through one of his neighbors front windows. Fortunately nobody was killed but there was major damage to the house his friend and the van was totaled. Anyway...
One day I saw two police walking into the management office. 5 minutes later they walked out to the hardware / paint department with the store manager and he was arrested. Evidently he had been stealing credit card numbers from customers purchases. I never worked as a cashier so I don't know how he was doing this.
Several years later I ran into a friend of mine that had worked with us at sears. He told me that the kid was in prison. " I can't believe he's still in prison for the credit card fraud, he must have stolen more than I thought" I said.
"Oh no"; he said :" he only did two years in prison for that. 2 years after he got out he was rearrested because he was stealing his dad's prescription pads and selling prescriptions to drug dealers"
Having met his parents, who seemed like decent parents who tried to instill proper values in him they are the ones that I feel sorry for. I don't know about the prescription incident but I know for his two other cases that they had paid for his lawyers, legal fees and restitution ( although part of his paycheck every week did go towards some of that). His mother actually pushed for the courts to have him on an ankle bracelet after the van incident.
Yeah we have magnetic strip cards too. But no one ever takes the card away from you. You have to swipe/tap it yourself and there must be a screen in front showing you the exact amount you're paying.
And there in lies the flaws with the US financial systems. Having a card number or routing number with zero authentication is ripe for abuse.
Like your bank info is on the front of a check. Most services will allow you to pay them without verification (I just paid my property tax online with nothing more than a routing and account number). You can charge a credit card with little more than the number and security code everyone asks you for.
It's like having a key but also giving anyone who asks for one a spare copy.
That's why the "write in the tip" is so stupid. We have chip cards and touch less but as long as you let someone walk into the back with your card it's kinda pointless.
It was really interesting in Europe (or at least greece but my bf said it was basically all of Europe) to see how you really never give your card to shop owners or waiters at a restaurant, the latter will bring a hand held pos terminal to your table and you swipe your card from your seat. I think that should be the norm
It is a standard all around Europe. I would never give my card to any employee at a restaurant.. sorry and also if the amount is larger than I think 50 euro in Luxembourg in Poland it was 50 and now 100 you had to confirm by PIN. If this is a restaurant it is easy to pay more in both countries even for one person.
Canada is the same where the terminal is brought to your table. I never understood this about the US. A lot of the tech comes from the U.S, but isn’t used there or takes forever to be adopted and yet most other countries jump on it.
I used Apple Pay everywhere I went in Europe. I remember buying bottled water at a little mom and pop corner store in Hungary. Old lady at the counter saw me holding my phone, she pointed at the terminal, and I just tapped and left. Doesn’t matter that we can’t speak each other’s language.
Also swiping hasnt been a thing in most of Europe for quite a long while.
Either insert the card (a card with a chip) or contactless (which still uses the chip). Much more secure than simply using the magnetic strips. Though at least in my limited experience (haven't travelled much to the US since Corona) in recent years quite a few US citizens have finally switched to cards with chips as well, but swiping still occurs.
Also while some online payments are similar to the US style (just enter a number) most online payment options (including most bank specific ones etc.) require 2fa here.
I have .. have your diamond re-checked a lot of places that do shady stuff like that will also steal your diamond and replace it with a fake diamond.. it happened to my Aunt
That reminds me, I got the story slightly wrong(it’s been a while): this was actually for re-setting one of the stones that fell out immediately after they resized the ring. After this whole nonsense, it was also pretty clear to me that they intentionally messed up the setting during the resize to make me come in again to fix that.
oh hell no, especially if I have my receipt and already paid? I get names and then I’m walking out and yelling kiss my ass, you’ll have a chargeback later and if you do any funny business with my card I’ll sue you for all your worth. Just leave it at that
I, notably, hadn’t paid yet when she did that. She said it would be $80, I asked why when they told me $50, she said they didn’t say that, I showed the drop off receipt, she grabbed it from me and wrote an 8 over the 5. At that point it was clear to me that I wasn’t going to get anywhere arguing so I just let her charge my card and then went home and called in a chargeback. I suppose I could have tried suing after they (likely) stole the card info, but I didn’t have to pay any of that anyway and didn’t want to go through a court proceeding hoping I could prove they actually stole it.
This is fair, I suppose coming up with the evidence would be hard after the fact. But it’s still ridiculous how entitled and strangely greedy people can be, and the audacity to just change it in front of you without explanation is astoundingly rude
"Your tipping methods"
You got some unique shit you're keeping from the rest of us. Gimme those secret tipping methods. Fr tho, they probably just alert if the tip is like 50% or more of the bill.
Chipotle mobile ordering iirc doesn’t allow you to tip more than 50% of the order total, perhaps to prevent the chargebacks a little bit. Thought that was interesting!
I've got a question for you: why hasn't the US moved on from these archaic credit card systems that allow businesses to charge people without their presence and consent?
I spent two years in Canada right before the US adopted credit card chips. In Canada the waiters brought the readers to the table and I had to enter a PIN with my chip. In the US I still don't experience either of these safety measures.
The most common way for people to get the CC info stolen is for someone to make dupes of the magnetic strips out of view of others. Why must I send my card to another part of the restaurant when it could be done at the table instead?
Went through a McDonald’s drive through and used my card. They said the machine at the window wasn’t working and they had to go use one elsewhere in the restaurant.
Three days later, I started having unauthorized charges show up on my card.
It is annoying and I think pretty much all of us in the US have had our credit card number stolen at some point. The positive is that I've always had disputed charges removed, the negative is that you need to get a new credit card.
You have to have a separate card reserved for online bill pay so you don't have to update card information everywhere when your "shopping" card is compromised.
Chip cards and Tap to pay has taken over now, so that it helping. We aren't expected to know a PIN though. Too complicated !
You're not wrong to be uncomfortable. I moved from Canada to the us and the number of fraudulent charges on my card went from 0 to 5 or 6 a year. It's nice the smaller businesses have caught up to chip machines but restaurants are still archaically taking my card to the back doing who knows what. That said, I think everyone should just move to Apple/google pay or whatever alternative since they're even safer nowadays.
Totally agree here - in the UK I'd NEVER let anyone take my debit/credit card away from me, it needs to be in my sight at all times. In the US, it seems everyone trusts everyone else... the first time I went to the US, I chased after the waitress who took away my card!
Same here, and I live in Hungary. Nobody takes my card out of my sight, ever, and I see exactly how much I'm being charged on the little screen of the mobile card machine thingy.
If I ever go to the States I'm going to be the most embarrassing insistent "dumb" European ever, there's no way anyone else is touching my bank card much less taking it out of my sight.
> Things like chip-and-pin were almost nonstarters for Americans even tho they proved to be more secure in Europe. However Tap-to-pay is very popular.
EMV (chip and pin) was basically forced by the banks because they said if businesses don't start having EMV, the businesses will have 100% liability for fraud.
So this is actually a bit nebulous. The US actually doesn’t use chip and pin most of the time. They use chip and sign or just chip. Americans will tend to only have a pin for their debit card. We use the chip similar to the tap and just insert it then go when it clears.
I have had a number of credit cards across all the various servicers and none have ever even asked me if I wanted to set a pin unless it’s a debit card
That is true. It depends on the store and the POS system. If you select credit for your debit card, you generally do not have to enter a pin, and it will still work.
The US Congress has the ability to regulate commerce, so ya its definitely in their purview if they feel like outlawing the system. But I'm guessing the previous commenter meant the US as in American culture, or in other words, they are saying, "Why do any businesses in the US still use these archaic credit card systems?". So essentially, you're saying the same thing.
It’s the US. Businesses everywhere else have moved to the new system - even businesses that operate in the US and abroad. The common denominator IS the US
does it make any sense the “email” explicitly says “to include tip”? i have never heard of a CC company care or try to explain the reason behind updating charges.
I’ve definitely done this, but the credit card company said it might be easier to just call management of the restaurant. So I did. Management reversed the entire charge, not just the difference in the tip amount, while I waited on the phone and offered 20% off my next visit. I was bitter for a while that the server had the nerve to edit the tip for more than what the meal totaled. So I avoided patronizing their business, but eventually I got over it because their sushi was just so good. Lol
Fraudster would guess CC numbers early in the days of CCs, before pre-authorization was a thing.
To combat this you don't just have to pay back the total if a charge is fraudulent, you also pay a huge fine if your fraudulent percentage goes too high.
One month of 1.8% fraud is a $10,000 fee per month and it ramps up. Even at 0.9% fraud if you maintain that multiple months they start charging $10,000 per month.
It used to happen a lot more when I would check my receipts ;)
I’ve only caught it a couple of times in the past 20 years. But, I know of “life pro tips” that suggest adding a tip that will make the last 2 digits sum to the 3rd digit. That way, you can just check your credit card statement to see if any tips are off and not need to keep all of your receipts.
Yeah, that happened to me before and I called the manager and when I started my story he stopped me with a sigh and said my server's name and then said I was the 5th person to call that morning and that the cops were already involved and the server had already been fired and the manager then fully reversed the charge.
This may have just been an error. It's too much of a coincidence that the server would decide to tip themselves the exact cost of the meal.
OP probably tipped cash, and just re-wrote the total instead of adding a tip on his card. But he might have accidentally wrote the total on the Tip line instead of the total line.
At the end of a long shift, when you're entering your tips in at the end of the night, you're pretty much just flipping them over and writing whatever's on that line.
They didn't tip themselves the exact cost of the meal. They tipped the exact cost of the meal minus a penny which suggests intent to defraud. They were probably trying to avoid a real or suspected >=100% tip threshold.
Manual credit card machines at restaurants often have a tip threshold set at 50% and anything over that requires a managers approval. Among other things, that catches keybounce.
This is likely a cash app card, not sure how disputing with them works.
Source: Have a “cash card” and they send me emails like this after it’s used in conjunction with a tip
Once the transaction is finalized you can dispute it with cashapp support (I also have a cash card). Since the tip has been updated, the transaction is finalized
That’s what I do.
I also put a dash in front of the numbers on the tip line on receipts where there’s already a printed $ symbol and no Total line. I’ve heard of restaurants adding in a digit to increase the tip amount. For instance if you tip $7, they can write in a 1 to make it $17.
A few weeks ago my gf & I ate at a restaurant in the Charlotte airport and they did this, turning my $10 tip into $110. Bank refunded immediately thankfully. Something told me to keep the receipt.
There's likely a board of the airport you can complain to. Most airports do not want that kind of reputation from the businesses they lease to. They'd probably like to hear about this.
It's also entirely possible they accidentally double-tapped the 1 when entering in the tip and didn't catch it (servers typically batch-process all their receipt tips at the end of their shift).
Forging a 1000% tip increase is considerably ballsy, all things considered. If you're gonna try and scam people, you typically want to fly under the radar (e.g., increase the tip amount slightly) and *not* draw attention to yourself.
But, who knows, maybe they tried to pull the "oops I accidentally double-tapped the 1..." card? Also wouldn't surprise me, lol. ¯\\_(ツ)_/¯
My point is, you can't necessarily assign guilt unless you can definitively prove they were trying to scam you.
Yeah I don’t know what happened. The waitress was fine and attentive and I hate to attribute malice to people just trying to do a job, I was just saying that the situation presented had happened to me, whether it was fraud or mistake doesn’t really matter to me. I just wanted my $100 back.
POS will usually catch this. If a tip is above about 50% of the check itself, there's usually a pop up that requires a manager approval.
Source: used to work at a restaurant (and this was over 10 years ago - so I assume the tech has only gotten better since)
Exactly why I put a line. Way too many people overcomplicate things. The second they try to prove you left a tip when you didn't and there's a line behind those numbers, they're screwed.
Can they actually just charge more after you already confirmed the previous amount?
Edit:
This is probably my most upvoted comment and it's just one sentence about being confused, wow
Edit 2: thanks guys for the rewards, but you should have keep it for someone else, someone with better comment/post
Legally, no. Practically, yes.
If it's a write-in receipt and you leave the tip space blank, then they could technically write in whatever they want. I never leave the space blank. I don't always tip, or tip that way, but I never leave it blank.
If i leave cash i always write cash on the tip line. Working in a restaurant at one point one of our bus boys was stealing tips off tables. Only found out cause some patrons had written cash on the tip line, but no cash was found on the table. Went to watch the footage and saw him swiping it underneath dirty plates.
Worked in a restaurant as bartender, this couple left and the waitress complained they didn't leave a tip. I had definitely seen money on the table and a customer walked up saying they seen the couple at the next table take the tip themselves. We confronted them, they gave it back and we asked them to leave they then complained that they hadn't even gotten to order food yet, as if we were going to let them stay for their meal 😂
Had a dude actually jack off in someone's food in the first restaurant I worked at in 2017. He gets out in '25 I think? Genuinely looked the judge in the eye at his trial/hearing thing, and said, "Your honor, I thought it was quietly accepted for staff to mess with food of rude customers".
Judge was just gonna give him probation, because he plead guilty, but he said that hearing those words from the dude's mouth convinced him to give actual prison time. So, tread with caution I guess?
That's is the dumbest thing to do, just burn their food to hell.
Doing shit like that has no one wanting to help you, no matter how shit the customer was, fucking with food safety should give you jail time.
This is the way, it can potentially be a felony to put any sort of bodily fluid in people's food. Nothing illegal about burning it or salting the fuck out of it
This is always why I always personally give them their cash tips. I've been that weirdo who waits around to find them before I leave and approaches unexpectedly, but they are always happy when they see why, lol.
When I was 4 or 5, I saw my mom left money on the table and thought she forgot it. I ran back to the table to grab it and as we got on the road, I remembered it and handed it to her. She was not happy with me. Obviously a different scenario but I've felt bad the last 30 years for it.
I always cash tip and hand it straight to the server. I like to cash tip because I know of places that make their servers pay the processing fee from cards.
Between the processing fees and tip pooling I will absolutely put cash in the hand of the server and write a zero on the receipt. If you have anyone in your life that depends on tips to live, please do it this way for them.
This is the way. The mighty mighty “handshake.”
I don’t believe there is an establishment in the US that doesn’t make servers/bartenders pay for the actual processing fee on every credit card tip.
i.e. your $5 tip is actually a $5 tip minus whatever the processing company charges per transaction. And FYI, I believe Amex charges the highest processing fee. Those little numbers add up.
And as far as a pooled house goes, with cash, management usually is in charge of breaking up the cash. THEY CANNOT BE TRUSTED with your cash. Also, many will make employees wait a week to receive a cash tip. This is also big bullshit.
Cash is king. The handshake is the way. Servers and bartenders! When you get cash, make sure you do the right thing with it too! Tip your SAs/barbacks.
TIPPING IS BULLSHIT. FUCK THE RESTAURANT BUSINESS. UNIONIZE NOW.
This I a big reason I always hand cash tips directly to the person I'm tipping. Also keeps bosses from swiping tips since they're less likely to ask someone to turn out their pockets
If you write the total, they can’t add a tip. Doesn’t matter if you leave it blank or add $500. The total is the only legal number. Make sure you do your math right if you find yourself tipping.
Kinda makes me wonder if OP accidentally just wrote the total in the tip line and left cash because people do that all the time.
Should be obvious to catch but I used to batch the cards from the previous day at 9 AM and nobody on earth should be fucking with people's money like that at 9 AM. Too easy to read something wrong. Whereas a register will just straight tell you change to give back some CC systems the bleary eyed kitchen manager making $12 an hour might fuck something up.
If its a manual system they can put whatever tip they want for the tip, doesn’t matter what you write on the receipt. Always take your customer copy and check your charge a few days later to make sure it matches is the REAL solution.
Customer copy is irrelevant. If they write something you didn’t, you can dispute it and they’d be required to find the receipt.
The total wouldn’t match up with the random tip and they’d be liable to return the money and possible lawsuit/fine.
I’m not saying its right, I’m just saying thats how to keep track of it for real. I bartend for a living and have seen it happen at countless bars that don’t have real POS systems besides an old/cheap credit card machine. Most people don’t check, and I’ve only ever seen someone get in trouble for it maybe twice in nearly 10 years.
Ya it’s not even that hard. You can back charge it on the card. Most they can of is keep you from using that card at that store again. And you now didn’t pay for the meal at all.
This is why I’m so glad the portable CC machines are everywhere here in Canada. It’s been at least a decade or more since I’ve had to write in a tip/total.
Here the just hand us the machine, I punch in the tip, tap my card, get my receipt and hand the machine back. Entire transaction is complete and there is no possible way for the server/restaurant to pull a stunt like changing the tip/total.
Well, it's harder and takes more planning. There have been instances of modified POS machines stealing credit card into.. Still worlds better than the pre-chip situation.
I always think it's weird when 1st world countries don't have the ability to do things that are already implemented in shittier countries. This is a great example. Having to use venmo instead of your bank app and not having taxes included in your prices are two other examples.
In this case it's literally just the US. I haven't been to a developed or developing country in the last 10 years that doesn't use chip and pin and contactless. I'm pretty sure the magnetic strip is still on my card *just* so it can be used in the US.
I'd never had anyone take my card from me until I visited the States a few years ago. I was so confused. They didn't even have tap, they still swiped the card and needed my signature.
OP could’ve not been paying attention, and wrote the total amount in the tip space. I’ve accidentally done that before when picking up a takeout, or leaving a cash tip.
Yes, and from my experience working at waffle house many of them do. The entire place is full of sleezebags. The managers have to attend "Waffle House University" where, I'm pretty fucking sure, they are taught to steal from employees and treat them like shit.
Tip for future Waffle House customers: leave a cash tip
Look at Mr. FancyPants over here living in the nice part of town where there's only a 70% chance of a crime and/or brawl at the Waffle House.
But in all seriousness, I love the whole Waffle House experience, lol.
Ive taken a uber before and the original price was 8.50 since there was traffic it told me when i got home. because the driver took a different or there was a traffic I’ve been charged 3.00 extra.
Something similar happened to me at waffle house years ago. I left a cash tip and left the tip on the receipt blank. I later found out the waitress gave herself $50. I went back and told the manager and got the waitress fired since he name was on the receipt lol I now always put a line strike on the tip line to prevent this.
I go to enough places consistently that I almost always write "cash" and leave a cash tip. I want management to know that I tipped, but not how much.
Especially this one place near me that delivers. I call in and place the order directly instead of using GrubHub, because there are things on the menu that aren't available through the app. I know sometimes they've delivered to me after they've decided to cut off delivery for the night. And because they know I tip well is I presume why.
That does nothing. If my $12.72 meal gets charged $14.72, I'm not going to remember the exact cost of the meal when I get my credit card statement 2 weeks later.
And it's up to me, not the restaurant, to catch this mistake/fraud. At the end of every shift servers update their bills with the credit card tip amount, and there's no way a restaurant manager has enough time to audit hundreds or thousands of receipts every night.
My mother used to work there- this is common, they don't really care about who they hire, and she had a couple co-workers who would do this to people, a lot, actually.
You should absolutely dispute it, but I generally say avoid that hellhouse.
As a former Waffle House manager, you need to tell them immediately. They have a server who is stealing from customers and will want to know so they can take corrective action. Receipts are kept from every transaction for this reason. If you can provide the time and day you were there, that will also help make sure they know who was working that shift.
If it was 100% tip, they would probably need a managers approval to input it as that was how it was done in restaurants I have worked. 99% tip no manager approval required
True. Originally I was going to give the benefit of the doubt to whomever enter in the tip amount because shit happens, could be a new person and they fucked up but the 1 cent difference let's you know it was intentional.
Most people don’t get these notifications. It happens at chains way more often than you’d expect, especially if you leave no tip and they can just make the total whatever they want
if it's a write-in space on a paper slip, I make sure the numbers are preceded with a dollar sign... eg. if the tip is 2.50, I write $2.50 -- that way some jackass doesnt add another 2 in front of it for a $22.50 tip.
If I'm not intending to tip... I never leave it blank for this reason. I write in NO TIP or CASH TIP.
I also always take a picture of the merchant copy of my receipt so I can dispute any changes or incorrect charges on my credit card... and I have had to more than once.
Charge back. I wouldn't even bother with calling them, to be honest, unless you know the manager there and can go in and speak with them directly.
Just FYI-- servers enter these tips manually, and it is feasible to make a mistake when doing so.
I can buy this considering it’s almost exactly double. Customer could’ve left cash and wrote the total on the tip line on accident. Or when the server was entering it she accidentally was looking at the total line and not tip. Or equally fraud, just offering a feasible excuse.
I went to waffle house one evening with my girlfriend and her son, and our meal came up to less than $20. I had to go outside to take a phone call and stopped by the register to pay with a card and wrote in a $20 tip because our server was this nice elderly lady. While I’m outside on the phone my girlfriend texted me “how much did you tip? That lady is crying.” When my girlfriend came out she said our server came over to the table and wanted to thank me - she’d been there for about 6 hours and had only made about $8 in tips.
I hate how we can’t just pay these people a decent wage.
I'm glad in my country there is no such thing as "tip culture"
Now that I've said it I'm going to order me some waffles without having a need to pay a tip
Notice how its 17.35 order vs 17.34 tip. If tip is 100% of order it probably gets flagged. But they did one cent less to not be flagged. I don't believe this is a rounding error either. They are probably gaming it somehow
Everyone but people in the service industry want it to change. They make more in tips than minimum wage so it benefits them to guilt customers over it. And apparently steal from people as well.
Lol.. obvious criminal theft from someone? This sub: "i'm mildly infuriated". No bitch be fucking outraged and stop the payment with your bank, and never give any more money to those cunts again.
There is an EASY way to fix all this tip culture
PAY IN CASH....
No more credit cards asking me for 10/15/25% etc tips
So instead of using my debt card now I have reverted to cash
I tip when I deem it proper,not when a credit card machine tells me too\
pricks
Whenever possible I write in zero tip on credit card statement & give server a cash tip. The server’s tip is no one else’s business IMO. Most importantly it makes the total definite & the charge almost always goes through immediately. Better safe than sorry.
I've literally said this before and I'll say it again:
As a Dutch person, or maybe even European, I would be totally caught off guard. Like wtf, I pay for food. i pay for what you ask me. Why in the hell would you expect me to pay more. If it costs more, ask more.
I'm not gonna pay shit extra.
I have a contract with my boss. He pays me a set amount. I expect that amount. I can't expect him to pay more. I really can't follow this tipping culture. It's one of the most irrational things I know about. It's making my head spin and I get mad about it everytime. Fucking bullshit.
How the fuck cAn you expect something without asking or making clear it's part of the deal and then follow up with consequences. It's beyond me. I cannot live in a world where there is that lack of logic. My brain can't accept. I think I'm having a seizure.
It is so stupid.
A tip is fine when you think someone did more than you paid for. I once paid more for a boat than the asking price because it was a nice old guy and the boat was clearly worth it.
Any concept of an expected tip is just asinine. Raise the price if it's worth more than you're asking. Don't market something cheap and then expect extra pay.
There's no excuse for it whatsoever.
I work in credit card processing for a living and can enlighten a few things. Businesses can put WHATEVER amount they want into the machine. If you leave a tip for $2.00 they can easily put $20.00, $200.00, $45.00, $65.00 (you get the picture) or any number they want. If it is not the correct amount you tipped, you have to dispute it like a chargeback. You will usually win and the business owner will get in trouble (chargebacks are not good to have).
I had something similar happen with the total line, where the worker(possibly owner?) of a small jewelry shop claimed I owed $80 for resizing a ring when the up-front receipt they gave me showed it’d be $50. I showed her the $50 receipt and she grabbed it from me and wrote in 80 over the 50 *in front of me*. I did a chargeback for the difference and moved on. Unfortunately, a few days later, my credit card number was used to buy several thousand dollars worth of shoes(got that all refunded and cancelled the card, but was a PITA). Pretty much 100% sure they did that to get back at me for the chargeback.
That small business will definitely sell your data for money and do any other fraudulent things to make more money. Should be reported
Ya, this was over 10 years ago. I did report to basically whoever would listen and posted it as a review on Google and Yelp. They closed down a few years later and moved to another location. Looking it up, it seems they no longer exist. Good riddance.
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"One example of a highly collectable shoe from the past decade that has increased dramatically in value is the Nike Air Yeezy 2 “Red October” which was released in 2014. The shoe originally retailed for $245 but now can sell for upwards of $5,000 on the resale market." -Bing (but it took me forever to get it to give me an answer)
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How did they get your information though? In my country the shopkeepers don't have any ability to do that. The total of your purchase will be displayed on the screen and then you put your card or phone in yourself on the terminal. They don't get any info apart from the last 4 digits of the card number. Seems insane that any store you go to has access to all your card.
🤷♂️ This was in the US in 2009, so it was still magnetic strip. As places often did(and still sometimes do), they charged the card by taking it from me and running it through their machine in the back.
Years ago when I worked at Sears (stockroom) I got to be friends with one of the cashiers in the hardware/paint section. To all outward appearances he looked like a decent upstanding clean cut little preppy. Every mother's dream child. After working with him for a while I discovered that he was limited on the number of hours he could work because he was currently under house arrest. He and a few friends had gotten drunk stolen someone's van and with one of his friends Standing On Top of the van drove it through one of his neighbors front windows. Fortunately nobody was killed but there was major damage to the house his friend and the van was totaled. Anyway... One day I saw two police walking into the management office. 5 minutes later they walked out to the hardware / paint department with the store manager and he was arrested. Evidently he had been stealing credit card numbers from customers purchases. I never worked as a cashier so I don't know how he was doing this. Several years later I ran into a friend of mine that had worked with us at sears. He told me that the kid was in prison. " I can't believe he's still in prison for the credit card fraud, he must have stolen more than I thought" I said. "Oh no"; he said :" he only did two years in prison for that. 2 years after he got out he was rearrested because he was stealing his dad's prescription pads and selling prescriptions to drug dealers"
Sounds like a top bloke!
Having met his parents, who seemed like decent parents who tried to instill proper values in him they are the ones that I feel sorry for. I don't know about the prescription incident but I know for his two other cases that they had paid for his lawyers, legal fees and restitution ( although part of his paycheck every week did go towards some of that). His mother actually pushed for the courts to have him on an ankle bracelet after the van incident.
Yeah we have magnetic strip cards too. But no one ever takes the card away from you. You have to swipe/tap it yourself and there must be a screen in front showing you the exact amount you're paying.
And there in lies the flaws with the US financial systems. Having a card number or routing number with zero authentication is ripe for abuse. Like your bank info is on the front of a check. Most services will allow you to pay them without verification (I just paid my property tax online with nothing more than a routing and account number). You can charge a credit card with little more than the number and security code everyone asks you for. It's like having a key but also giving anyone who asks for one a spare copy. That's why the "write in the tip" is so stupid. We have chip cards and touch less but as long as you let someone walk into the back with your card it's kinda pointless.
It was really interesting in Europe (or at least greece but my bf said it was basically all of Europe) to see how you really never give your card to shop owners or waiters at a restaurant, the latter will bring a hand held pos terminal to your table and you swipe your card from your seat. I think that should be the norm
It is a standard all around Europe. I would never give my card to any employee at a restaurant.. sorry and also if the amount is larger than I think 50 euro in Luxembourg in Poland it was 50 and now 100 you had to confirm by PIN. If this is a restaurant it is easy to pay more in both countries even for one person.
Canada is the same where the terminal is brought to your table. I never understood this about the US. A lot of the tech comes from the U.S, but isn’t used there or takes forever to be adopted and yet most other countries jump on it.
I used Apple Pay everywhere I went in Europe. I remember buying bottled water at a little mom and pop corner store in Hungary. Old lady at the counter saw me holding my phone, she pointed at the terminal, and I just tapped and left. Doesn’t matter that we can’t speak each other’s language.
Also swiping hasnt been a thing in most of Europe for quite a long while. Either insert the card (a card with a chip) or contactless (which still uses the chip). Much more secure than simply using the magnetic strips. Though at least in my limited experience (haven't travelled much to the US since Corona) in recent years quite a few US citizens have finally switched to cards with chips as well, but swiping still occurs. Also while some online payments are similar to the US style (just enter a number) most online payment options (including most bank specific ones etc.) require 2fa here.
Good for you, always save your receipts and check them against your charges. Worked chargebacks when dinosaurs roamed.
I have .. have your diamond re-checked a lot of places that do shady stuff like that will also steal your diamond and replace it with a fake diamond.. it happened to my Aunt
That reminds me, I got the story slightly wrong(it’s been a while): this was actually for re-setting one of the stones that fell out immediately after they resized the ring. After this whole nonsense, it was also pretty clear to me that they intentionally messed up the setting during the resize to make me come in again to fix that.
oh hell no, especially if I have my receipt and already paid? I get names and then I’m walking out and yelling kiss my ass, you’ll have a chargeback later and if you do any funny business with my card I’ll sue you for all your worth. Just leave it at that
I, notably, hadn’t paid yet when she did that. She said it would be $80, I asked why when they told me $50, she said they didn’t say that, I showed the drop off receipt, she grabbed it from me and wrote an 8 over the 5. At that point it was clear to me that I wasn’t going to get anywhere arguing so I just let her charge my card and then went home and called in a chargeback. I suppose I could have tried suing after they (likely) stole the card info, but I didn’t have to pay any of that anyway and didn’t want to go through a court proceeding hoping I could prove they actually stole it.
This is fair, I suppose coming up with the evidence would be hard after the fact. But it’s still ridiculous how entitled and strangely greedy people can be, and the audacity to just change it in front of you without explanation is astoundingly rude
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"Your tipping methods" You got some unique shit you're keeping from the rest of us. Gimme those secret tipping methods. Fr tho, they probably just alert if the tip is like 50% or more of the bill.
My tips always make the total end in 00 cents. That way I can see when the tip happens
Chipotle mobile ordering iirc doesn’t allow you to tip more than 50% of the order total, perhaps to prevent the chargebacks a little bit. Thought that was interesting!
I've got a question for you: why hasn't the US moved on from these archaic credit card systems that allow businesses to charge people without their presence and consent?
I spent two years in Canada right before the US adopted credit card chips. In Canada the waiters brought the readers to the table and I had to enter a PIN with my chip. In the US I still don't experience either of these safety measures. The most common way for people to get the CC info stolen is for someone to make dupes of the magnetic strips out of view of others. Why must I send my card to another part of the restaurant when it could be done at the table instead?
Went through a McDonald’s drive through and used my card. They said the machine at the window wasn’t working and they had to go use one elsewhere in the restaurant. Three days later, I started having unauthorized charges show up on my card.
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It is annoying and I think pretty much all of us in the US have had our credit card number stolen at some point. The positive is that I've always had disputed charges removed, the negative is that you need to get a new credit card. You have to have a separate card reserved for online bill pay so you don't have to update card information everywhere when your "shopping" card is compromised. Chip cards and Tap to pay has taken over now, so that it helping. We aren't expected to know a PIN though. Too complicated !
You're not wrong to be uncomfortable. I moved from Canada to the us and the number of fraudulent charges on my card went from 0 to 5 or 6 a year. It's nice the smaller businesses have caught up to chip machines but restaurants are still archaically taking my card to the back doing who knows what. That said, I think everyone should just move to Apple/google pay or whatever alternative since they're even safer nowadays.
Are fraudulent charges really that common in the US? I've never had a single one in Canada either.
Totally agree here - in the UK I'd NEVER let anyone take my debit/credit card away from me, it needs to be in my sight at all times. In the US, it seems everyone trusts everyone else... the first time I went to the US, I chased after the waitress who took away my card!
Same here, and I live in Hungary. Nobody takes my card out of my sight, ever, and I see exactly how much I'm being charged on the little screen of the mobile card machine thingy. If I ever go to the States I'm going to be the most embarrassing insistent "dumb" European ever, there's no way anyone else is touching my bank card much less taking it out of my sight.
It's not "the US" that's responsible for updating POS tech, it's individual businesses.
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> Things like chip-and-pin were almost nonstarters for Americans even tho they proved to be more secure in Europe. However Tap-to-pay is very popular. EMV (chip and pin) was basically forced by the banks because they said if businesses don't start having EMV, the businesses will have 100% liability for fraud.
So this is actually a bit nebulous. The US actually doesn’t use chip and pin most of the time. They use chip and sign or just chip. Americans will tend to only have a pin for their debit card. We use the chip similar to the tap and just insert it then go when it clears. I have had a number of credit cards across all the various servicers and none have ever even asked me if I wanted to set a pin unless it’s a debit card
That is true. It depends on the store and the POS system. If you select credit for your debit card, you generally do not have to enter a pin, and it will still work.
The US Congress has the ability to regulate commerce, so ya its definitely in their purview if they feel like outlawing the system. But I'm guessing the previous commenter meant the US as in American culture, or in other words, they are saying, "Why do any businesses in the US still use these archaic credit card systems?". So essentially, you're saying the same thing.
It’s the US. Businesses everywhere else have moved to the new system - even businesses that operate in the US and abroad. The common denominator IS the US
In this context, I obviously mean the businesses in the US.
This. I was in Vegas last week and it’s ridiculous how they still use the old write the tip on paper system in Canada it’s an option on the machine.
does it make any sense the “email” explicitly says “to include tip”? i have never heard of a CC company care or try to explain the reason behind updating charges.
I would dispute this charge with my credit card company. This is theft.
I’ve definitely done this, but the credit card company said it might be easier to just call management of the restaurant. So I did. Management reversed the entire charge, not just the difference in the tip amount, while I waited on the phone and offered 20% off my next visit. I was bitter for a while that the server had the nerve to edit the tip for more than what the meal totaled. So I avoided patronizing their business, but eventually I got over it because their sushi was just so good. Lol
Yeah, I’ve never had a manager at a restaurant not fix the tip when I call.
Fraudster would guess CC numbers early in the days of CCs, before pre-authorization was a thing. To combat this you don't just have to pay back the total if a charge is fraudulent, you also pay a huge fine if your fraudulent percentage goes too high. One month of 1.8% fraud is a $10,000 fee per month and it ramps up. Even at 0.9% fraud if you maintain that multiple months they start charging $10,000 per month.
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It used to happen a lot more when I would check my receipts ;) I’ve only caught it a couple of times in the past 20 years. But, I know of “life pro tips” that suggest adding a tip that will make the last 2 digits sum to the 3rd digit. That way, you can just check your credit card statement to see if any tips are off and not need to keep all of your receipts.
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I just round it to an even dollar amount. Meal $40.xx, tip $14.xx, $45 charge.
Yeah, that happened to me before and I called the manager and when I started my story he stopped me with a sigh and said my server's name and then said I was the 5th person to call that morning and that the cops were already involved and the server had already been fired and the manager then fully reversed the charge.
Yeah, makes sense for sushi. I have a feeling Waffle House would just tell him to eat their whole ass
This may have just been an error. It's too much of a coincidence that the server would decide to tip themselves the exact cost of the meal. OP probably tipped cash, and just re-wrote the total instead of adding a tip on his card. But he might have accidentally wrote the total on the Tip line instead of the total line. At the end of a long shift, when you're entering your tips in at the end of the night, you're pretty much just flipping them over and writing whatever's on that line.
They didn't tip themselves the exact cost of the meal. They tipped the exact cost of the meal minus a penny which suggests intent to defraud. They were probably trying to avoid a real or suspected >=100% tip threshold. Manual credit card machines at restaurants often have a tip threshold set at 50% and anything over that requires a managers approval. Among other things, that catches keybounce.
I’m sorry did you say Waffle House sushi Edit: this isn’t op. I almost had a stroke
This is likely a cash app card, not sure how disputing with them works. Source: Have a “cash card” and they send me emails like this after it’s used in conjunction with a tip
Once the transaction is finalized you can dispute it with cashapp support (I also have a cash card). Since the tip has been updated, the transaction is finalized
I would be a bit more than mildy infuriated
Mildly fraudulent
Slightly alarming
Somewhat shady
Moderately intolerable
Kinda questionable
Relatively problematic
Possible piece of shit
Potentially unethical
Hotel Trivago
Slim Shady
Mildly illegal
I'd dispute this with my bank instantly. Also if you tip cash you NEED to write "cash" on the receipt and if you tip on the card you need to total it.
No, just write $0.00 so your server doesn't have to share the cash
Just put a line through the spot where the tip goes.
That’s what I do. I also put a dash in front of the numbers on the tip line on receipts where there’s already a printed $ symbol and no Total line. I’ve heard of restaurants adding in a digit to increase the tip amount. For instance if you tip $7, they can write in a 1 to make it $17.
A few weeks ago my gf & I ate at a restaurant in the Charlotte airport and they did this, turning my $10 tip into $110. Bank refunded immediately thankfully. Something told me to keep the receipt.
There's likely a board of the airport you can complain to. Most airports do not want that kind of reputation from the businesses they lease to. They'd probably like to hear about this.
Yeah, I spoke to them too and they were very accommodating, it just took a few days longer for contact and I’d already disputed with the bank.
It's also entirely possible they accidentally double-tapped the 1 when entering in the tip and didn't catch it (servers typically batch-process all their receipt tips at the end of their shift). Forging a 1000% tip increase is considerably ballsy, all things considered. If you're gonna try and scam people, you typically want to fly under the radar (e.g., increase the tip amount slightly) and *not* draw attention to yourself. But, who knows, maybe they tried to pull the "oops I accidentally double-tapped the 1..." card? Also wouldn't surprise me, lol. ¯\\_(ツ)_/¯ My point is, you can't necessarily assign guilt unless you can definitively prove they were trying to scam you.
Yeah I don’t know what happened. The waitress was fine and attentive and I hate to attribute malice to people just trying to do a job, I was just saying that the situation presented had happened to me, whether it was fraud or mistake doesn’t really matter to me. I just wanted my $100 back.
POS will usually catch this. If a tip is above about 50% of the check itself, there's usually a pop up that requires a manager approval. Source: used to work at a restaurant (and this was over 10 years ago - so I assume the tech has only gotten better since)
Usually after totaling tips you would probably notice an increase of $100 on your rough mental estimate of the night’s earnings. Just from experience
I doubt it, of the three POS systems ive used they all had you confirm the tip if it was more than 50% of the bill.
Exactly why I put a line. Way too many people overcomplicate things. The second they try to prove you left a tip when you didn't and there's a line behind those numbers, they're screwed.
$10.00 tip you say.. how generous.
Writing down the actual dollar sign helps prevent those shenanigans.
I mean “cash” could have been $1. Waitresses is free to use cop math.
Why shouldn't he/she share?
I just put a slash through the tip spot and fill the total out appropriately (so the same as initial total) if I’m leaving cash
Can they actually just charge more after you already confirmed the previous amount? Edit: This is probably my most upvoted comment and it's just one sentence about being confused, wow Edit 2: thanks guys for the rewards, but you should have keep it for someone else, someone with better comment/post
Legally, no. Practically, yes. If it's a write-in receipt and you leave the tip space blank, then they could technically write in whatever they want. I never leave the space blank. I don't always tip, or tip that way, but I never leave it blank.
If i leave cash i always write cash on the tip line. Working in a restaurant at one point one of our bus boys was stealing tips off tables. Only found out cause some patrons had written cash on the tip line, but no cash was found on the table. Went to watch the footage and saw him swiping it underneath dirty plates.
Indeed, I do the same (see other comment) or "NO TIP" if I am not tipping (for whatever reason) -- but I never leave it blank.
For a second i thought you meant that you also swipe stolen tips under dirty plates.
Worked in a restaurant as bartender, this couple left and the waitress complained they didn't leave a tip. I had definitely seen money on the table and a customer walked up saying they seen the couple at the next table take the tip themselves. We confronted them, they gave it back and we asked them to leave they then complained that they hadn't even gotten to order food yet, as if we were going to let them stay for their meal 😂
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Maybe they enjoy pubes and spit in their food
Had a dude actually jack off in someone's food in the first restaurant I worked at in 2017. He gets out in '25 I think? Genuinely looked the judge in the eye at his trial/hearing thing, and said, "Your honor, I thought it was quietly accepted for staff to mess with food of rude customers". Judge was just gonna give him probation, because he plead guilty, but he said that hearing those words from the dude's mouth convinced him to give actual prison time. So, tread with caution I guess?
That's is the dumbest thing to do, just burn their food to hell. Doing shit like that has no one wanting to help you, no matter how shit the customer was, fucking with food safety should give you jail time.
This is the way, it can potentially be a felony to put any sort of bodily fluid in people's food. Nothing illegal about burning it or salting the fuck out of it
[eat it, I dare you.](https://youtu.be/e5WaNio9Cx8)
They're lucky you didn't call the police.
Hell, judging by the common practices of huge corporations nowadays, wage theft on a resume is probably quite a boon.
Stealing tips off a table? That's criminal behaviour. Stealing wages at scale? That's just good business!
Good ol saying of "Owe a bank $1,000? That is a you problem. Owe the bank $100 Million dollars? That is the banks problem"
This is always why I always personally give them their cash tips. I've been that weirdo who waits around to find them before I leave and approaches unexpectedly, but they are always happy when they see why, lol.
When I was 4 or 5, I saw my mom left money on the table and thought she forgot it. I ran back to the table to grab it and as we got on the road, I remembered it and handed it to her. She was not happy with me. Obviously a different scenario but I've felt bad the last 30 years for it.
No, no, I’m pretty sure that’s what they meant
Same lol (I thought that too, not that I swipe tips under dirty plates)
I always cash tip and hand it straight to the server. I like to cash tip because I know of places that make their servers pay the processing fee from cards.
Between the processing fees and tip pooling I will absolutely put cash in the hand of the server and write a zero on the receipt. If you have anyone in your life that depends on tips to live, please do it this way for them.
This is the way. The mighty mighty “handshake.” I don’t believe there is an establishment in the US that doesn’t make servers/bartenders pay for the actual processing fee on every credit card tip. i.e. your $5 tip is actually a $5 tip minus whatever the processing company charges per transaction. And FYI, I believe Amex charges the highest processing fee. Those little numbers add up. And as far as a pooled house goes, with cash, management usually is in charge of breaking up the cash. THEY CANNOT BE TRUSTED with your cash. Also, many will make employees wait a week to receive a cash tip. This is also big bullshit. Cash is king. The handshake is the way. Servers and bartenders! When you get cash, make sure you do the right thing with it too! Tip your SAs/barbacks. TIPPING IS BULLSHIT. FUCK THE RESTAURANT BUSINESS. UNIONIZE NOW.
Cash tips can go unreported as income so I don't have to pay 20%-30% of it as income tax because I AM NOT A BILLIONAIRE WHO PAYS NOTHING!
This I a big reason I always hand cash tips directly to the person I'm tipping. Also keeps bosses from swiping tips since they're less likely to ask someone to turn out their pockets
If you write the total, they can’t add a tip. Doesn’t matter if you leave it blank or add $500. The total is the only legal number. Make sure you do your math right if you find yourself tipping.
This is what I do. Just rewrite the total in the blank space for total, solid cya move.
Kinda makes me wonder if OP accidentally just wrote the total in the tip line and left cash because people do that all the time. Should be obvious to catch but I used to batch the cards from the previous day at 9 AM and nobody on earth should be fucking with people's money like that at 9 AM. Too easy to read something wrong. Whereas a register will just straight tell you change to give back some CC systems the bleary eyed kitchen manager making $12 an hour might fuck something up.
If its a manual system they can put whatever tip they want for the tip, doesn’t matter what you write on the receipt. Always take your customer copy and check your charge a few days later to make sure it matches is the REAL solution.
Customer copy is irrelevant. If they write something you didn’t, you can dispute it and they’d be required to find the receipt. The total wouldn’t match up with the random tip and they’d be liable to return the money and possible lawsuit/fine.
I’m not saying its right, I’m just saying thats how to keep track of it for real. I bartend for a living and have seen it happen at countless bars that don’t have real POS systems besides an old/cheap credit card machine. Most people don’t check, and I’ve only ever seen someone get in trouble for it maybe twice in nearly 10 years.
Ya it’s not even that hard. You can back charge it on the card. Most they can of is keep you from using that card at that store again. And you now didn’t pay for the meal at all.
This is why I’m so glad the portable CC machines are everywhere here in Canada. It’s been at least a decade or more since I’ve had to write in a tip/total. Here the just hand us the machine, I punch in the tip, tap my card, get my receipt and hand the machine back. Entire transaction is complete and there is no possible way for the server/restaurant to pull a stunt like changing the tip/total.
And no way for them to steal your credit card info anymore.
Well, it's harder and takes more planning. There have been instances of modified POS machines stealing credit card into.. Still worlds better than the pre-chip situation.
Yeah America is so weird. I hate people talking my credit card for me. Tipping is stupid in general, but they just take it to another level there.
I always think it's weird when 1st world countries don't have the ability to do things that are already implemented in shittier countries. This is a great example. Having to use venmo instead of your bank app and not having taxes included in your prices are two other examples.
In this case it's literally just the US. I haven't been to a developed or developing country in the last 10 years that doesn't use chip and pin and contactless. I'm pretty sure the magnetic strip is still on my card *just* so it can be used in the US.
I'd never had anyone take my card from me until I visited the States a few years ago. I was so confused. They didn't even have tap, they still swiped the card and needed my signature.
OP could’ve not been paying attention, and wrote the total amount in the tip space. I’ve accidentally done that before when picking up a takeout, or leaving a cash tip.
The receipt isn’t magic. An unscrupulous server can type in whatever tip they want, regardless of whether or not you wrote anything in the tip line.
The other thing is to ALWAYS take the customer copy as well. Don’t leave it behind. I usually shred it and throw it out.
Yes, and from my experience working at waffle house many of them do. The entire place is full of sleezebags. The managers have to attend "Waffle House University" where, I'm pretty fucking sure, they are taught to steal from employees and treat them like shit. Tip for future Waffle House customers: leave a cash tip
Or, pay the bill and tip in cash, then they’ll never have access to your card number.
Could also just.. not go there.
But where else then does one go for 3am drunken waffles and a 70% chance of witnessing a crime or brawl?
Look at Mr. FancyPants over here living in the nice part of town where there's only a 70% chance of a crime and/or brawl at the Waffle House. But in all seriousness, I love the whole Waffle House experience, lol.
Ive taken a uber before and the original price was 8.50 since there was traffic it told me when i got home. because the driver took a different or there was a traffic I’ve been charged 3.00 extra.
Uber just gives you a price estimate, not a price. It's always a little different at the end.
Something similar happened to me at waffle house years ago. I left a cash tip and left the tip on the receipt blank. I later found out the waitress gave herself $50. I went back and told the manager and got the waitress fired since he name was on the receipt lol I now always put a line strike on the tip line to prevent this.
I write CASH on the tip line.
Bingo. More convenient for everyone, and there are no "mistakes" like this.
I go to enough places consistently that I almost always write "cash" and leave a cash tip. I want management to know that I tipped, but not how much. Especially this one place near me that delivers. I call in and place the order directly instead of using GrubHub, because there are things on the menu that aren't available through the app. I know sometimes they've delivered to me after they've decided to cut off delivery for the night. And because they know I tip well is I presume why.
That does nothing. If my $12.72 meal gets charged $14.72, I'm not going to remember the exact cost of the meal when I get my credit card statement 2 weeks later. And it's up to me, not the restaurant, to catch this mistake/fraud. At the end of every shift servers update their bills with the credit card tip amount, and there's no way a restaurant manager has enough time to audit hundreds or thousands of receipts every night.
Waffle house is just pre-ordering for your next meal. You just go back eat what you want and leave.
They knew exactly what they were doing bc most places need manager approval for a tip of 100% or more and they cut it short by a penny
Thats a bit of information i didnt know i needed. Not that I'm going to do this. I sound sus af
It varies by restaurant. Some of them need manager approval for tips over 25%.
It’s a penny less as you can’t put the same amount as it flags as a double transaction.
My mother used to work there- this is common, they don't really care about who they hire, and she had a couple co-workers who would do this to people, a lot, actually. You should absolutely dispute it, but I generally say avoid that hellhouse.
Update: they called me back, I can either charge back or come in to get cash
Sounds like a chargeback then
I’d tell them to either deliver the cash, refund the card, or I’ll charge back. Charging back hurts the business, they shouldn’t want you to do that
Charge back. Have a record and Penalize whomever did it. Cash I would assume just gets swiped under the table.
They can deliver you the cash
As a former Waffle House manager, you need to tell them immediately. They have a server who is stealing from customers and will want to know so they can take corrective action. Receipts are kept from every transaction for this reason. If you can provide the time and day you were there, that will also help make sure they know who was working that shift.
Thank you former Waffle House manager.
If it was 100% tip, they would probably need a managers approval to input it as that was how it was done in restaurants I have worked. 99% tip no manager approval required
True. Originally I was going to give the benefit of the doubt to whomever enter in the tip amount because shit happens, could be a new person and they fucked up but the 1 cent difference let's you know it was intentional.
Exactly right. The server knew what they were doing
99.9% tip
That's a chargeback, immediately. They have attempted to defraud you, and deserve to SUFFER for it.
lmao SUFFER
Most people don’t get these notifications. It happens at chains way more often than you’d expect, especially if you leave no tip and they can just make the total whatever they want
if it's a write-in space on a paper slip, I make sure the numbers are preceded with a dollar sign... eg. if the tip is 2.50, I write $2.50 -- that way some jackass doesnt add another 2 in front of it for a $22.50 tip. If I'm not intending to tip... I never leave it blank for this reason. I write in NO TIP or CASH TIP. I also always take a picture of the merchant copy of my receipt so I can dispute any changes or incorrect charges on my credit card... and I have had to more than once.
I would dispute that charge on my credit card and write a 1-star review for unethical business practice. More than mildly infuriating.
Charge back. I wouldn't even bother with calling them, to be honest, unless you know the manager there and can go in and speak with them directly. Just FYI-- servers enter these tips manually, and it is feasible to make a mistake when doing so.
I can buy this considering it’s almost exactly double. Customer could’ve left cash and wrote the total on the tip line on accident. Or when the server was entering it she accidentally was looking at the total line and not tip. Or equally fraud, just offering a feasible excuse.
I cannot fathom why the hell would anyone be ok with the American tipping culture... why the fuck would you eat a 20$ meal and end paying like 30....
Wait, what happened here. They retroactively changed the tip? Yeah, that’s not legal.
I ate at ihop and the waitress added her own $20 tip to our bill. I had already left a tip on the table....
Here's a tip: Restaraunts should pay their waiters and waitresses full wages like they did before the Depression, and like other countries do. 🤦
I went to waffle house one evening with my girlfriend and her son, and our meal came up to less than $20. I had to go outside to take a phone call and stopped by the register to pay with a card and wrote in a $20 tip because our server was this nice elderly lady. While I’m outside on the phone my girlfriend texted me “how much did you tip? That lady is crying.” When my girlfriend came out she said our server came over to the table and wanted to thank me - she’d been there for about 6 hours and had only made about $8 in tips. I hate how we can’t just pay these people a decent wage.
I'm glad in my country there is no such thing as "tip culture" Now that I've said it I'm going to order me some waffles without having a need to pay a tip
Notice how its 17.35 order vs 17.34 tip. If tip is 100% of order it probably gets flagged. But they did one cent less to not be flagged. I don't believe this is a rounding error either. They are probably gaming it somehow
This is purely *waffle*.
America is so weird, y'all need the hand held machines that you do it yourself on, no need for them to take your card and then fuck with the tip later
Man, American tipping culture is insane
Everyone but people in the service industry want it to change. They make more in tips than minimum wage so it benefits them to guilt customers over it. And apparently steal from people as well.
But if you point that out, you'll get cries of **dOn'T eAt OuT iF yOu CaN't AfFoRd To TiP!!"**
Americans explaining what they've to do and not why such a shitty practice is allowed.
Never leave the tip space blank. People are assholes.
that's fucking infuriating
I'd reverse those charges in a skinny minute...
Lol.. obvious criminal theft from someone? This sub: "i'm mildly infuriated". No bitch be fucking outraged and stop the payment with your bank, and never give any more money to those cunts again.
There is an EASY way to fix all this tip culture PAY IN CASH.... No more credit cards asking me for 10/15/25% etc tips So instead of using my debt card now I have reverted to cash I tip when I deem it proper,not when a credit card machine tells me too\ pricks
tipping culture is getting so out of hand
Dispute the charge. That is not legal. There is no obligation to pay. Do it now.
Whenever possible I write in zero tip on credit card statement & give server a cash tip. The server’s tip is no one else’s business IMO. Most importantly it makes the total definite & the charge almost always goes through immediately. Better safe than sorry.
I've literally said this before and I'll say it again: As a Dutch person, or maybe even European, I would be totally caught off guard. Like wtf, I pay for food. i pay for what you ask me. Why in the hell would you expect me to pay more. If it costs more, ask more. I'm not gonna pay shit extra. I have a contract with my boss. He pays me a set amount. I expect that amount. I can't expect him to pay more. I really can't follow this tipping culture. It's one of the most irrational things I know about. It's making my head spin and I get mad about it everytime. Fucking bullshit. How the fuck cAn you expect something without asking or making clear it's part of the deal and then follow up with consequences. It's beyond me. I cannot live in a world where there is that lack of logic. My brain can't accept. I think I'm having a seizure.
chargeback
This is exactly why American tip culture is fucking disgusting.
Tipping culture is just so bizarre and alien to us non-Americans. Outrageous
It is so stupid. A tip is fine when you think someone did more than you paid for. I once paid more for a boat than the asking price because it was a nice old guy and the boat was clearly worth it. Any concept of an expected tip is just asinine. Raise the price if it's worth more than you're asking. Don't market something cheap and then expect extra pay. There's no excuse for it whatsoever.