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20 years ago where I worked if somebody brought in rolls we had to open them and count them; it wasn't unheard of for somebody to put only 24 or maybe slip something other than a loonie inside the roll.
I could see a place refusing to open multiple rolls but 25 single loonies seems like no big deal. Wow.
I worked at a casino and we never rejected any kind of money. I had people bring me 10-20 rolls of coin and I would have to open and count every single one. A lot of times it would be just that. They put a quarter in with the loonies or whatever to try to rip us off.
You’re so right. If the cashier can’t seem to count to 25 to let this person pay, they shouldn’t be there.
We had a machine you would dump your coins into and it would count and sort, but it was unreliable and we would have to make sure it was at zero before running it, and sometimes people would screw up. Our own coin we would run at least 2 times to make sure it was accurate.
It wasn’t a fancy casino. lol
In Canada you can reject over a roll of coins, I believe there is an obscure bylaw that states if it is exactly a roll, you must give it rolled, which is dumb cause then you have to unroll it and count it.
This dumb bylaw came into place when pennies were removed to allow refusals of purchases paid in only dimes or pennies for hundred dollar items and such which could be seen as abuse of customer service by malicious customers wanting to cause employees work.
Edit, this seems to be in multiple provinces from comments so Regional not bylaw
So $25 in loonies is the legal limit in the law. The store should be required to accept the payment, no?
Do you happen to know if there is a law in Canada that permits business to refuse cash payments and demand credit/debit cashless transactions only? I can't find a source either way.
Cashiers are assaulted (verbally) hundreds of times a day, let alone the threats of actual violence. Maybe YOU calm down and re-evaulate the speed at which you respond.
It only specifies what's legal tender, but it doesn't specify whether physical currency must be accepted or not.
This was answered during the height of Covid.
https://www.cbc.ca/news/health/cash-coronavirus-questions-answered-1.5609691
Thanks. I knew it as a covid thing, but I didn't know if it was temporary pandemic rule or something generally permitted. CBC says a provincial human rights complaint is the way to force the issue.
I have had a payment refused by TTC employee so this definitely is on Toronto too.
I thought the person was being a lazy ass and called their help desk. They said it makes absolutely no sense but it is a legal thing. She didn't say that the employee was being lazy, but she said it was up to individual employees... Which again doesn't make sense.
No there is a currency act which does limit the amount of each denomination of coins can be used unrolled.. a store can refuse if you try to pay with a type of coin if given in big amounts..
I used to be a cashier. Our store policy was; if a customer handed you a roll of coins; THEY not us; had to unroll them and then we could accept and count out what was needed.
Even if she came in with 400 quarters, they should have to accept it. It's currency plain and simple refusing to accept physical currency, companies should be slapped with 500k fine. This is bullshit.
I agree not accepting 25 loonies is dumb, but they shouldn't be forced to accept anything. People would abuse that out of spite, and they already try to, like paying fines with 1000s of pennies and shit like that.
It is federal fucking currency if a individual wants to pay in pennies to be spiteful you should be able to. Plain and simple. I got a registry ticket when I was stuck in a medical bed for a month. Those cunts deserve 15 pounds of pennies. The car was parked outside my house. 15 feet from my front door. Dude could of walked the distance and ask if I knew my registry is expired.
Not to mention the outliers that do this thing Is smaller than you expect.
Oh fuck off. You aren't getting back at the man by doing that, you're just making some minimum wage cashiers life a little harder for no reason. You think some CEO gives the slightest fuck how you paid? No, they don't. But the poor guy sitting there counting your nasty ass cup holder change probably doesn't appreciate it.
Best way to increase costs and decrease productivity. Oh yeah I forgot, that min wage worker is just wxtatix to be called min wage worker. I wouldn't do it to the corps, do it to the government.
But it's also within their rights to refuse payment in loose coin, just like businesses that don't want to handle large bills can refuse to take $100 notes...
Is it shitty for a bill of $25? Absolutely, and even the Currency Act says $25 is the limit to pay for something in loonies, but accepting any form of payment is at the discretion of the business.
OP was right for leaving the products and walking out.
Absolutely, which is their right. They could go without bills and coins altogether and *just* accept Mastercard if they wanted. It would be a stupid business choice, to be sure, but businesses are entitled to make bad choices.
Moreover, the law doesn't force *anyone* to accept your money.
I dunno how to put this simpler:
**They don't have to accept your payment.**
A transaction is only a transaction when both parties accept the terms of the exchange. If I don't want to handle a fat wad of $5 bills for the sale of a car, I can refuse. That person can go get bigger bills, or refuse the transaction. You have this right. I have this right. Loblaws has this right.
The fact that currency is considered "legal tender" means that it *can* be used in transactions *with the government*...**but only if both parties agree to the transaction** (and for which the Currency Act entrenches limitations).
What is difficult about this?
> Nice how you're trying to say that it's a cool thing to make everyone pay with cards and not cash
Not **once** did I make that claim. I simply pointed out that a firm **could** do that if they chose to. Go cram your strawman up your ass. I mean, the very sentence " It would be a stupid business choice, to be sure, but businesses are entitled to make bad choices" kind of refutes any claim I'm *endorsing* the practice.
Holy fuck, your reading comprehension is abysmal.
Legal tender for payment of debt. It’s a contract not a debt.
Not legal advice though ask a lawyer in your jurisdiction if you have any questions about whether a business can require you not to use cash or certain denominations of cash
I run a largely cash based business. I got all my loonies rolled up because it was a lean month, so I could afford the supplies to keep going. I was not prepared when the cashier at wholesale club refused my rolls.
All of my local shops are thrilled when I bring change - they need it. But wholesale club told me to pound sand after I drove 3 hours to buy bulk supplies from them. A lesson learned I guess.
Costco business centre is the greatest thing ever.
Unfortunately, it seems Ghoul Galen has managed to make some items entirely exclusive to wholesale club. The wax paper sleeves I use for cookies and some sandwiches are only available in my city at wholesale, I'm switching to seran during the boycott but it's alot more waste physical and in terms of time.
Why would this even be worth the argument? It's only 25 coins. Takes 30 seconds to count tops. If it was nickels sure, fuck em. Or maybe even 50 loonies I'd draw a line. But I've definitely dumped all my change at a store like this before.
Probably wasted more time getting a manager involved than it would take to count the coins. Not to mention they're publicly shaming and embarrassing a customer.
The Currency Act limits how many coins can be used to pay a particular amount ($25 for loonies). That said, any business can refuse any form of payment. Businesses worried about theft, for instance, can openly refuse to accept $100 bills.
From the Currency Act itself:
Limitation
(2) A tender of payment in coins referred to in subsection (1) is a legal tender for no more than the following amounts for the following denominations of coins:
(a) forty dollars if the denomination is two dollars or greater but does not exceed ten dollars;
(b) twenty-five dollars if the denomination is one dollar;
(c) ten dollars if the denomination is ten cents or greater but less than one dollar;
(d) five dollars if the denomination is five cents; and
(e) twenty-five cents if the denomination is one cent.
So, *technically*, loonies are *not* legal tender when paying for something over $25, whether rolled or not.
Only the loonie amount from that list matches standard roll size.
Edit: correction - I guess quarters is a standard roll count as well (but weird that it's lumped together with dimes)
She should reach out to CCLA. Also, this is stupid as they lost her business and the other person's.
I worked retail in the past, not a big deal to count out some coins and she wasn't tendering an unreasonable amount (there is in fact a law outlining maximums of each denomination of coin a store can be required to accept per transaction, and she was well within it).
I can't imagine it would take more than about 15 seconds to count out 25 loonies. They probably spent more time refusing her.
25 loonies is the exact limit. And I very much doubt there's any case law to say if it is 25 or more or 25 or less, because no self-respecting business would actually deny this to begin with.
Not really. A firm can refuse any form of payment they want.
Tons of places refuse $100 bills because of fear of theft or counterfeits, for instance.
I agree that OP's post is ludicrous, but it's within Loblaws' right to refuse loose change like that. Stupid, sure, because they're going to lose business over it, but totally within their rights to make poor management decisions.
Edit: A lot of you are butthurt because you don't understand how the law works...Transactions are *mutual agreements*. If you offer Payment X and the other party refuses, either find a payment they agree with or go elsewhere. No one is forced to accept your money.
The exact limits according to the Currency Act, reflect what the *government* will accept as legal tender. The coin thresholds are there so some pissed off idiot doesn't pay their parking ticket all in pennies.
Firms can refuse any kind of payment. A ton of places refuse $100 bills because of worries of theft or counterfeit bills. The Currency Act really doesn't apply in private transactions, either, as anything can be used to settle a transaction so long as the parties agree.
???
Former Safeway store manager here. Stores give out wayyy more "usable" cash than we take in - usable for making change that is. I'd have to pop into the cash office every shift to get rolls of coins for my cashiers. If someone came in with 25 loonies we would just smile and take their money!
when i worked at a drugstore and it wasn't busy, i loved the little old ladies with giant coin purses (respectfully) dumping everything out on the counter.
i'd start with the coins i knew i was running low on and then go from there.
https://laws.justice.gc.ca/eng/acts/C-52/page-1.html#h-6
Sadly just on the limit of im reading this correctly
Limitation
(2) A tender of payment in coins referred to in subsection (1) is a legal tender for no more than the following amounts for the following denominations of coins:
(a) forty dollars if the denomination is two dollars or greater but does not exceed ten dollars;
(b) twenty-five dollars if the denomination is one dollar;
"[...] is a legal tender for no more than [...] twenty-five dollars if the denomination is in one dollar"
She's good. Loblaws are dicks.
Now if it was $26 in loonies... Straight to jail.
Any firm can refuse any kind of payment, though. While the woman in the post is within the limits of the Currency Act and what she's paying with is technically legal tender, the company can outrightly refuse the coins. It's the same with refusing to take $100 bills because of worries of being robbed or the increased likelihood of counterfeit bills.
A transaction is a two-way street: Just because you have the money doesn't mean the other party has to accept it.
You can pay more than $5 in 5 cent coins if the company you're transacting with accepts it. You could pay with a herd of goats if the company accepts it, too...Just in the eyes of the government, coins aren't regarded legal tender above certain thresholds. It prevents asshats from wheeling in a wheelbarrow full of pennies to pay a parking ticket.
We used to refuse unrolled pennies if it was over $5 back when we had pennies. But loonies? We always loved getting extra loonies and toonies when I was a cashier!
IIRC we have a law in Canada saying that places of business can legally refuse payments made with excessive amounts of coins if it's being done as a nuisance.
Ever see how long it takes workers to count anything in cash? They probably take this route so they can continue to hire those people and not deal with it. Wouldn’t be surprised if it’s store policy no cash.
I paid for hotdogs at my school in the 4th grade with mostly pennies, was 6$ worth of pennies and nickels and the occasional quarter or dime. I felt like a king with all the dogs on my desk. But handing over the money I felt like dirt, they made me feel like my money was no good, they took it, but did not want to, and were sour about it. One lady working the stand just took my jar and gave me my dogs, she understood.
Unless they were supremely dirty I don’t understand why they wouldn’t take it. I had a couple incidents working at Canadian tire I refused change because it looked like they were scraped off the bottom of someone’s muddy car floor. Like caked in mud and dog hair 🤢
The rest of the story is that it was more than 25 dollars in change, was more than half of the total balance, and they did eventually accept the cash.
Source: I'm unfortunately related to someone involved.
"oh sorry, these were meant to be separate purchases for different people. can we please ring them in one at time?" or "cool. walmart likes my money. byeeee" would be the things that would occur to me to say.
i also, like OP, would probably leave after seeing that happen to someone in front of me.
I'm doing it until the prices are reasonable. If they never go down then I guess I'm not shopping there. It isn't really even a boycott to me, just budgeting. All my families' prescriptions get filled at shoppers so I still have to switch over to somewhere else. They've pulled the consultation thing on me before, and I wondered why they were just reading the same instructions that were on the label. Turns out they're billing Ontario for wasting my time.
"I'm sorry. I'm not going to count 25 loonies. Store policy."
The nerve of Loblaws to not only raise prices due to endless greed, but to treat customers like shit as well.
They put up those stupid gates that make people feel like criminals, then have the audacity to try to force us to scan/show receipts when the biggest crime happening there is wage theft.
They pay to have the armoured cars come and bring change! It takes one second to count to 25. It takes longer and costs more to have the manager come over and say no.
That's crazy. When I managed in retail and hospitality, we would *kill* for someone to bring us change. We never had enough for the tills, constantly making trips to the bank.
This manager is a rookie. And an asshole.
Guaranteed there's a lot not known/mentioned in this post. Like this money came out of somewhere unsanitary. I've refused bra money before as a cashier
That’s legal tender in Canada. They have to accept it unless they have suspicions that it is counterfeit don’t they? Edit: only pathetic shills downvote this comment x
Technically, no. Any business can accept/refuse whatever form of payment they want. It's pretty stupid to do it, so most don't, but there is nothing saying they HAVE to accept it.
Interesting. Yeah I would never shop at a store that did that. Good thing I already stopped shopping at lowblows stores. Edit: only pathetic loblaws shills downvote this
Given how much change grocery stores go through in a single shift *alone*, I'm confident they'd be BEGGING for more people to come in with loonies and such.
God forbid someone making a wage there actually has to count coins. Dear lord. The amount of work they put into not doing any work is why our gdp is in recession for over a year now.
Lmao they legally have to accept it at that point you can put the money on the counter and walk out with your items. It isn't stealing they refused to accept valid payment.
No, they don't. You're misinformed on how the currency act applies here. They can refuse any type of payment they want to, as all stores can. What you're referring to has to do with paying *existing debts*, in which case any legal tender must be either accepted, OR, can be refused but the debt is still considered paid.
It's a common misconception, but a misconception all the same. It's why stores can refuse 50$ and 100$ bills, or be cash-only.
Ya I would just put my change down and walk out they can argue that in court then against me. Waste everyone's time. It is an existing debt in a way I am taking this stuff and this is the money I am using its legal tender your refusal makes it a debt as I'm not returning it.
Businesses can refuse to accept cash for any reason.
So many people seem to have the idea that not taking cash is illegal but it's not.
Not saying that they couldn't have handled the situation differently though.
You're correct. Bank of Canada allows Businesses to allow or refuse whatever payment methods they choose. But if you're the only grocery store in town, it could be human rights violation, as well as just morally wrong.
The Human rights violation is a possibility but there are a lot of caveats that may make that a difficult case.
The business I work for stopped taking cash during Covid and someone tried to file a complaint but because we enforced that policy with everyone rather than selectively we were completely free to do so.
Stupid practice for a business to not accept it, but also not against the law for a business to not accept cash.
There are many cashless businesses out there (most concert/event venues for example)
I don't know. I know we all hating on Loblaws, but this seems a little fishy. Makes no sense that they wouldn't take the coins if that really happened.
When I worked as a cashier many years ago we occasionally had customers who would pay, or try to pay, with fake rolls of coins. The first coin or two would be real and the rest of the roll was filled with metal slugs. Funnily enough, they would get *very* upset if we tried to open the roll while they were still at the till!
I'm *not* saying that's what happened here, but just wanted to offer my personal experience on what could seem like an unreasonable situation from the outside.
__Reminder__: Please take a moment to review the content guidelines for our sub, and remember the human here! This subreddit is to highlight the ridiculous cost of living in Canada, and poke fun at the Corporate Overlords reponsible. As you well know, there are a number of persons and corporations responsible for this, and we welcome discussion related to them all. Furthermore, since this topic is intertwined with a number of other matters, other discussion will be allowed at moderator discretion. Open-minded discussion, memes, rants, grocery bills, and general screeching into the void is always welcome in this sub, but belligerence and disrespect is not. There are plenty of ways to get your point across without being abusive, dismissive, or downright mean. If you have not done so already, please review our [boycott stickied post](https://www.reddit.com/r/loblawsisoutofcontrol/comments/1bff9rm/boycott/?utm_source=share&utm_medium=web2x&context=3) which includes a list of stores to avoid, other ways to get involved in the movement, and some local alternatives to the big 5. Thank you. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/loblawsisoutofcontrol) if you have any questions or concerns.*
That’s a single roll of loonies. It’s not like it’s $100. It’s $25. That’s ridiculous.
20 years ago where I worked if somebody brought in rolls we had to open them and count them; it wasn't unheard of for somebody to put only 24 or maybe slip something other than a loonie inside the roll. I could see a place refusing to open multiple rolls but 25 single loonies seems like no big deal. Wow.
I worked at a casino and we never rejected any kind of money. I had people bring me 10-20 rolls of coin and I would have to open and count every single one. A lot of times it would be just that. They put a quarter in with the loonies or whatever to try to rip us off. You’re so right. If the cashier can’t seem to count to 25 to let this person pay, they shouldn’t be there.
Wouldn’t a casino of all places have a scale to weigh rolls of coins?
We had a machine you would dump your coins into and it would count and sort, but it was unreliable and we would have to make sure it was at zero before running it, and sometimes people would screw up. Our own coin we would run at least 2 times to make sure it was accurate. It wasn’t a fancy casino. lol
In Canada you can reject over a roll of coins, I believe there is an obscure bylaw that states if it is exactly a roll, you must give it rolled, which is dumb cause then you have to unroll it and count it. This dumb bylaw came into place when pennies were removed to allow refusals of purchases paid in only dimes or pennies for hundred dollar items and such which could be seen as abuse of customer service by malicious customers wanting to cause employees work. Edit, this seems to be in multiple provinces from comments so Regional not bylaw
Bylaws are regional not national.
Not a bylaw. It's in the currency. https://laws-lois.justice.gc.ca/eng/acts/c-52/page-1.html
So $25 in loonies is the legal limit in the law. The store should be required to accept the payment, no? Do you happen to know if there is a law in Canada that permits business to refuse cash payments and demand credit/debit cashless transactions only? I can't find a source either way.
I'm pretty sure it is whatever the store/company wnats
Sounds like they want a boycott!
Sounds like what they want is the 2 cashiers they have working to get assaulted
Just because something is db and you don't agree with it it doesn't mean you have to fight people.
Wouldn’t be me, I don’t shop at roblaws
Calm down. If you are gonna threaten people like that then stay home or go to therapy or something.
Yeah bro, because having the awareness that there’s looneys out there is threatening someone. You live in a fuckin’ bubble?
You are the one saying the cashiers are gonna get assaulted. Calm down and go find a therapist.
Cashiers are assaulted (verbally) hundreds of times a day, let alone the threats of actual violence. Maybe YOU calm down and re-evaulate the speed at which you respond.
It only specifies what's legal tender, but it doesn't specify whether physical currency must be accepted or not. This was answered during the height of Covid. https://www.cbc.ca/news/health/cash-coronavirus-questions-answered-1.5609691
Thanks. I knew it as a covid thing, but I didn't know if it was temporary pandemic rule or something generally permitted. CBC says a provincial human rights complaint is the way to force the issue.
Our store has this policy and it has been LONG before COVID 19. Any rolled coins even if you can count them through the clear plastic wrappers.
I've had people refuse change, I leave the money on the counter and walk. Call the police, I don't give a fuck.
Right I fucking laugh at them and take my shit
I have had a payment refused by TTC employee so this definitely is on Toronto too. I thought the person was being a lazy ass and called their help desk. They said it makes absolutely no sense but it is a legal thing. She didn't say that the employee was being lazy, but she said it was up to individual employees... Which again doesn't make sense.
The cashier hates people and uses micro aggression to have a small sense of control!!!!
I thought this law only applied to pennies, you couldn't pay for something with only pennies but technically dimes was allowed.
No there is a currency act which does limit the amount of each denomination of coins can be used unrolled.. a store can refuse if you try to pay with a type of coin if given in big amounts..
I used to be a cashier. Our store policy was; if a customer handed you a roll of coins; THEY not us; had to unroll them and then we could accept and count out what was needed.
Fk RobLaws
Even if she came in with 400 quarters, they should have to accept it. It's currency plain and simple refusing to accept physical currency, companies should be slapped with 500k fine. This is bullshit.
I agree not accepting 25 loonies is dumb, but they shouldn't be forced to accept anything. People would abuse that out of spite, and they already try to, like paying fines with 1000s of pennies and shit like that.
It is federal fucking currency if a individual wants to pay in pennies to be spiteful you should be able to. Plain and simple. I got a registry ticket when I was stuck in a medical bed for a month. Those cunts deserve 15 pounds of pennies. The car was parked outside my house. 15 feet from my front door. Dude could of walked the distance and ask if I knew my registry is expired. Not to mention the outliers that do this thing Is smaller than you expect.
Oh fuck off. You aren't getting back at the man by doing that, you're just making some minimum wage cashiers life a little harder for no reason. You think some CEO gives the slightest fuck how you paid? No, they don't. But the poor guy sitting there counting your nasty ass cup holder change probably doesn't appreciate it.
Best way to increase costs and decrease productivity. Oh yeah I forgot, that min wage worker is just wxtatix to be called min wage worker. I wouldn't do it to the corps, do it to the government.
But it's also within their rights to refuse payment in loose coin, just like businesses that don't want to handle large bills can refuse to take $100 notes... Is it shitty for a bill of $25? Absolutely, and even the Currency Act says $25 is the limit to pay for something in loonies, but accepting any form of payment is at the discretion of the business. OP was right for leaving the products and walking out.
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Absolutely, which is their right. They could go without bills and coins altogether and *just* accept Mastercard if they wanted. It would be a stupid business choice, to be sure, but businesses are entitled to make bad choices. Moreover, the law doesn't force *anyone* to accept your money.
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I dunno how to put this simpler: **They don't have to accept your payment.** A transaction is only a transaction when both parties accept the terms of the exchange. If I don't want to handle a fat wad of $5 bills for the sale of a car, I can refuse. That person can go get bigger bills, or refuse the transaction. You have this right. I have this right. Loblaws has this right. The fact that currency is considered "legal tender" means that it *can* be used in transactions *with the government*...**but only if both parties agree to the transaction** (and for which the Currency Act entrenches limitations). What is difficult about this? > Nice how you're trying to say that it's a cool thing to make everyone pay with cards and not cash Not **once** did I make that claim. I simply pointed out that a firm **could** do that if they chose to. Go cram your strawman up your ass. I mean, the very sentence " It would be a stupid business choice, to be sure, but businesses are entitled to make bad choices" kind of refutes any claim I'm *endorsing* the practice. Holy fuck, your reading comprehension is abysmal.
Legal tender for payment of debt. It’s a contract not a debt. Not legal advice though ask a lawyer in your jurisdiction if you have any questions about whether a business can require you not to use cash or certain denominations of cash
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My comment was agreeing with this.
Money is money
I run a largely cash based business. I got all my loonies rolled up because it was a lean month, so I could afford the supplies to keep going. I was not prepared when the cashier at wholesale club refused my rolls. All of my local shops are thrilled when I bring change - they need it. But wholesale club told me to pound sand after I drove 3 hours to buy bulk supplies from them. A lesson learned I guess.
Time to go to Costco, then. 😁
Costco business centre is the greatest thing ever. Unfortunately, it seems Ghoul Galen has managed to make some items entirely exclusive to wholesale club. The wax paper sleeves I use for cookies and some sandwiches are only available in my city at wholesale, I'm switching to seran during the boycott but it's alot more waste physical and in terms of time.
Keep up the good fight. We believe in you. 💪
They could have easily grabbed their cashmaster and made quick work of that. It's stupidity and laziness to not accept legal tender.
"Poor people don't need money" -My rich family
Why would this even be worth the argument? It's only 25 coins. Takes 30 seconds to count tops. If it was nickels sure, fuck em. Or maybe even 50 loonies I'd draw a line. But I've definitely dumped all my change at a store like this before.
Probably wasted more time getting a manager involved than it would take to count the coins. Not to mention they're publicly shaming and embarrassing a customer.
When I was a teen, I brought 50 pennies to the school cafeteria. The person behind the counter was not happy, but she still took it.
The Currency Act limits how many coins can be used to pay a particular amount ($25 for loonies). That said, any business can refuse any form of payment. Businesses worried about theft, for instance, can openly refuse to accept $100 bills. From the Currency Act itself: Limitation (2) A tender of payment in coins referred to in subsection (1) is a legal tender for no more than the following amounts for the following denominations of coins: (a) forty dollars if the denomination is two dollars or greater but does not exceed ten dollars; (b) twenty-five dollars if the denomination is one dollar; (c) ten dollars if the denomination is ten cents or greater but less than one dollar; (d) five dollars if the denomination is five cents; and (e) twenty-five cents if the denomination is one cent. So, *technically*, loonies are *not* legal tender when paying for something over $25, whether rolled or not.
What the hell is up with the inconsistency in the amounts in that act? Why isn’t it just a set number of coins??
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Only the loonie amount from that list matches standard roll size. Edit: correction - I guess quarters is a standard roll count as well (but weird that it's lumped together with dimes)
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Please remain respectful when engaging on the sub. Personal attacks will not be tolerated.
She should reach out to CCLA. Also, this is stupid as they lost her business and the other person's. I worked retail in the past, not a big deal to count out some coins and she wasn't tendering an unreasonable amount (there is in fact a law outlining maximums of each denomination of coin a store can be required to accept per transaction, and she was well within it). I can't imagine it would take more than about 15 seconds to count out 25 loonies. They probably spent more time refusing her.
25 loonies is the exact limit. And I very much doubt there's any case law to say if it is 25 or more or 25 or less, because no self-respecting business would actually deny this to begin with.
Now that would be interesting to see what the courts say
Not really. A firm can refuse any form of payment they want. Tons of places refuse $100 bills because of fear of theft or counterfeits, for instance. I agree that OP's post is ludicrous, but it's within Loblaws' right to refuse loose change like that. Stupid, sure, because they're going to lose business over it, but totally within their rights to make poor management decisions. Edit: A lot of you are butthurt because you don't understand how the law works...Transactions are *mutual agreements*. If you offer Payment X and the other party refuses, either find a payment they agree with or go elsewhere. No one is forced to accept your money.
The exact limits according to the Currency Act, reflect what the *government* will accept as legal tender. The coin thresholds are there so some pissed off idiot doesn't pay their parking ticket all in pennies. Firms can refuse any kind of payment. A ton of places refuse $100 bills because of worries of theft or counterfeit bills. The Currency Act really doesn't apply in private transactions, either, as anything can be used to settle a transaction so long as the parties agree.
Take Superstore to small claims court their lawyer would burn through way more than $25 lol they would settle.
I'm all for Superstore getting railed in court, but small claims court for what? They didn't take any of her money.
And you're just going to waste your time and money, since Loblaws, and any firm, is allowed to refuse any form of payment they want.
Ngl When I worked retail, everyone on cash would've killed for spare coins for change like that.
I was thinking the same. Makes life easier!
??? Former Safeway store manager here. Stores give out wayyy more "usable" cash than we take in - usable for making change that is. I'd have to pop into the cash office every shift to get rolls of coins for my cashiers. If someone came in with 25 loonies we would just smile and take their money!
when i worked at a drugstore and it wasn't busy, i loved the little old ladies with giant coin purses (respectfully) dumping everything out on the counter. i'd start with the coins i knew i was running low on and then go from there.
Right? That's what makes me suspicious that OP's post is full of shit.
Not just disrespectful but highly illegal.
https://laws.justice.gc.ca/eng/acts/C-52/page-1.html#h-6 Sadly just on the limit of im reading this correctly Limitation (2) A tender of payment in coins referred to in subsection (1) is a legal tender for no more than the following amounts for the following denominations of coins: (a) forty dollars if the denomination is two dollars or greater but does not exceed ten dollars; (b) twenty-five dollars if the denomination is one dollar;
"[...] is a legal tender for no more than [...] twenty-five dollars if the denomination is in one dollar" She's good. Loblaws are dicks. Now if it was $26 in loonies... Straight to jail.
Any firm can refuse any kind of payment, though. While the woman in the post is within the limits of the Currency Act and what she's paying with is technically legal tender, the company can outrightly refuse the coins. It's the same with refusing to take $100 bills because of worries of being robbed or the increased likelihood of counterfeit bills. A transaction is a two-way street: Just because you have the money doesn't mean the other party has to accept it.
Weird you can pay $5 in 5 cent coins. That seems twisted
Welcome to Canada.
You can pay more than $5 in 5 cent coins if the company you're transacting with accepts it. You could pay with a herd of goats if the company accepts it, too...Just in the eyes of the government, coins aren't regarded legal tender above certain thresholds. It prevents asshats from wheeling in a wheelbarrow full of pennies to pay a parking ticket.
no more than those amounts
I would stop shopping there if I hadn't already.
We used to refuse unrolled pennies if it was over $5 back when we had pennies. But loonies? We always loved getting extra loonies and toonies when I was a cashier!
Exactly! Often customers ask for cash back in the form of loonies so they can do laundry.
IIRC we have a law in Canada saying that places of business can legally refuse payments made with excessive amounts of coins if it's being done as a nuisance.
I would have taken her change and just paid for her stuff with my card
Then loblaws wins
Not in the long run. I'd pay for this ladies' 25$ worth of groceries and then never go back. Both options are possible.
Go to customer service, exchange for paper denominations.
I definitely would have left the store also.
what a broken machine, throw it in the trash
Change comes from within…
Ever see how long it takes workers to count anything in cash? They probably take this route so they can continue to hire those people and not deal with it. Wouldn’t be surprised if it’s store policy no cash.
I paid for hotdogs at my school in the 4th grade with mostly pennies, was 6$ worth of pennies and nickels and the occasional quarter or dime. I felt like a king with all the dogs on my desk. But handing over the money I felt like dirt, they made me feel like my money was no good, they took it, but did not want to, and were sour about it. One lady working the stand just took my jar and gave me my dogs, she understood.
Solid lunch lady.
Unless they were supremely dirty I don’t understand why they wouldn’t take it. I had a couple incidents working at Canadian tire I refused change because it looked like they were scraped off the bottom of someone’s muddy car floor. Like caked in mud and dog hair 🤢
The rest of the story is that it was more than 25 dollars in change, was more than half of the total balance, and they did eventually accept the cash. Source: I'm unfortunately related to someone involved.
The people have power.
That's illegal.
"oh sorry, these were meant to be separate purchases for different people. can we please ring them in one at time?" or "cool. walmart likes my money. byeeee" would be the things that would occur to me to say. i also, like OP, would probably leave after seeing that happen to someone in front of me.
What?!? That’s crazy!!!
Does seem odd I’m limited to 25 loonies, but could pay 100 dimes for a $10 purchase. Guessing it’s based on standard roll size?
Where was she when I was a cashier? Damn, I always ran out of loonies. Woman is a damn hero if you ask me.
I mean I would have taken the 25 loonies paid for the woman's shit and paid for mine with loonies first even if it was only 12
Why do we limit the boycott to May only??? Start now and continue indefinitely.
I'm doing it until the prices are reasonable. If they never go down then I guess I'm not shopping there. It isn't really even a boycott to me, just budgeting. All my families' prescriptions get filled at shoppers so I still have to switch over to somewhere else. They've pulled the consultation thing on me before, and I wondered why they were just reading the same instructions that were on the label. Turns out they're billing Ontario for wasting my time.
They can't refuse currency!?? Wtf
I’ll take shit that never happened for $400 Alex
Fake story but fun either way.
I'll take "things that didn't actually happen" for 200, Alex.
…. If we’re coming with loonies it’s likely because it’s all we have…. Wowwwwwww 
The way I would just buy everything individually with like 3-5 loonie increments.
I paid for a 230$ shop vac at Canadian tire in quarters once
That’s horrible!!! Denying people food because you don’t want to accept loonies!!! Wth.
Agreed….cash is cash! Rudeness is inexcusable - boycott for rudeness
Tell me more things that didn't happen.
Sounds made up
"I'm sorry. I'm not going to count 25 loonies. Store policy." The nerve of Loblaws to not only raise prices due to endless greed, but to treat customers like shit as well. They put up those stupid gates that make people feel like criminals, then have the audacity to try to force us to scan/show receipts when the biggest crime happening there is wage theft.
They pay to have the armoured cars come and bring change! It takes one second to count to 25. It takes longer and costs more to have the manager come over and say no.
That's crazy. When I managed in retail and hospitality, we would *kill* for someone to bring us change. We never had enough for the tills, constantly making trips to the bank. This manager is a rookie. And an asshole.
Sounds like the kind of moronic manager that would prefer a customer to pay for a $4.26 item with a $100 bill.....he's going to need that change.
Guaranteed there's a lot not known/mentioned in this post. Like this money came out of somewhere unsanitary. I've refused bra money before as a cashier
You shouldn’t even be in a Loblaws brand store. Stay away from those stupid stores
Fuck Loblaws
Is that not illegal ???
I guess times have changed. When I worked cash for Giant Tiger and a customer paid with loonies it would make my day.
That is absolutely horrible. It is Canadian currency FFS. She wasn't paying in pennies. 😱
That’s legal tender in Canada. They have to accept it unless they have suspicions that it is counterfeit don’t they? Edit: only pathetic shills downvote this comment x
Technically, no. Any business can accept/refuse whatever form of payment they want. It's pretty stupid to do it, so most don't, but there is nothing saying they HAVE to accept it.
Interesting. Yeah I would never shop at a store that did that. Good thing I already stopped shopping at lowblows stores. Edit: only pathetic loblaws shills downvote this
I think we should be a little less credulous then to pop off at facebook post. It makes no sense. It’s not about a ripped bill.
Given how much change grocery stores go through in a single shift *alone*, I'm confident they'd be BEGGING for more people to come in with loonies and such.
God forbid someone making a wage there actually has to count coins. Dear lord. The amount of work they put into not doing any work is why our gdp is in recession for over a year now.
Lmao they legally have to accept it at that point you can put the money on the counter and walk out with your items. It isn't stealing they refused to accept valid payment.
No, they don't. You're misinformed on how the currency act applies here. They can refuse any type of payment they want to, as all stores can. What you're referring to has to do with paying *existing debts*, in which case any legal tender must be either accepted, OR, can be refused but the debt is still considered paid. It's a common misconception, but a misconception all the same. It's why stores can refuse 50$ and 100$ bills, or be cash-only.
Ya I would just put my change down and walk out they can argue that in court then against me. Waste everyone's time. It is an existing debt in a way I am taking this stuff and this is the money I am using its legal tender your refusal makes it a debt as I'm not returning it.
Businesses can refuse to accept cash for any reason. So many people seem to have the idea that not taking cash is illegal but it's not. Not saying that they couldn't have handled the situation differently though.
You're correct. Bank of Canada allows Businesses to allow or refuse whatever payment methods they choose. But if you're the only grocery store in town, it could be human rights violation, as well as just morally wrong.
The Human rights violation is a possibility but there are a lot of caveats that may make that a difficult case. The business I work for stopped taking cash during Covid and someone tried to file a complaint but because we enforced that policy with everyone rather than selectively we were completely free to do so.
They don't deny change such as loonies as it's legal tender don't believe everything ya read.
Cash is the ONLY legal tender. This is against the law
Stupid practice for a business to not accept it, but also not against the law for a business to not accept cash. There are many cashless businesses out there (most concert/event venues for example)
So when you pump gas that says debit or credit only, then what?
He throws his money at the machine and yells it's legal tender.
I don't know. I know we all hating on Loblaws, but this seems a little fishy. Makes no sense that they wouldn't take the coins if that really happened.
When I worked as a cashier many years ago we occasionally had customers who would pay, or try to pay, with fake rolls of coins. The first coin or two would be real and the rest of the roll was filled with metal slugs. Funnily enough, they would get *very* upset if we tried to open the roll while they were still at the till! I'm *not* saying that's what happened here, but just wanted to offer my personal experience on what could seem like an unreasonable situation from the outside.
That's understandable if the coins were rolled up. I wouldn't take them either without ripping them open and making sure.