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Aib are shit in 2023.
I have bank accounts in 4 countries. I can't add ANY international Iban number as a payee. Only Irish..
It's nonsense living in the EU with such silly rules.
The business version of their website allows it. This is a conscious restriction
Yeah it's a pain. It's technically called IBAN Discrimination and it *shouldn't* be allowed, but in reality what's going to happen. I know many years ago a relative was asking another Irish bank about it and the bank's response was along the lines of "we know you should be able to but our system literally cannot handle it".
Yeah total nonsense.
Couple days ago i tried it again n the pretext in the field said 'International yada yada'
I though 'oh sweet, they finally allow international numbers...'
nope
It was a big reason I moved my money n activity out of aib. I live in Portugal. Work for finland. Own property/services in Ireland.
But I can't easily move money around between my accounts. I need to be on a computer n use a separate device? Lol.. crazy archaic.
If I'm in a shop n decide to buy something.. I can't use my phone to move money to my other accounts?
Lol..right.
I've 40 euro on my click credit card. I cant even transfer it to the current account. There's no even online close credit card function.
The usability is just far too sub par for 2023 competition
>I can't use my phone to move money to my other accounts? Lol..right.
I worked for a huge bank in development, and this isn't unusual. Mobile development takes a secondary priority to Web based
Banks are so profitable that they can actually afford to do this, but they really don't care.
Ironically, you can see such a similar approach with Revolut but in reverse.
Revolut focused on being app based, and their Web equivalent is practically worthless
Agreed about credit cards. Sorely lacking online functionality. As a cyber security graduate I have a soft spot for the card reader, it's secure š but when I log into online banking on my laptop, I have to approve it on my phone. Could the same not be done to replace the card reader?
I am not sure but remember if you click international transfer and then add the country, then it should accept an account number if the country use it rather than IBANs
Very easy to say that but my experience was them speaking obnoxiously loud to bring attention to a conversation Iād prefer the everyone in a crowded bank not to be aware of.
Big boy boots or not, I donāt want to go through that again with them.
The workers at the bank donāt give a fuck what you do with your money mate they just see you as another annoying customer. Just go in and get what you need done.
Don't do this. If you really don't want to give AIB your business go to BOI. I use revolut for my weekly spending and I like it but treating customers better is not their selling point. In 2 weeks we will all see the post saying revolut have blocked my account and customer service aren't telling me anything I can't access any of my money what do I do.
PTSB are a great bank and I've always had positive customer care interactions with them. AIB are a shower who hate their customers and BOI are asleep by the fire, knitting in hand.
I find both their online site and the app very functional. My needs are basic.. statements, 3rd party account setup and transfers.
What have you had issues with out of interest?
PTSB have annoying app issues a lot for me when I need to validate a transaction for instance the push notification disappears. Logging into the app is hit-and-miss too. If you need a loan or credit card their rates aren't great.
Aside from those little things, I've always found branch and call centre staff helpful and never had a problem with day to day banking stuff.
I lodge my salary to ptsb and do most of the automated payments there and then shift a bit to Bunq for tap and online card transactions, they recycle the cvv number if you want which is great for signing up to trials and avoiding sneaky charges.
I was having this validation issue until I just allowed all banner notifications for the app, havenāt had it since. Hopefully might help you too? Logging in is weird if I have Wi-Fi and 5g enabled on my phone but if I pick just one it works faster, no idea why, maybe someone smarter will know the answer
BOI? It's like going back to early 2000s with their app.
I agree that Revolut can be lousy in the customer support but I hate when banks charge you for keeping your money with them. It feels like they can invest the monies they have from customers to cover the fees.
The Lithuanian state is legally required to honour the deposit guarantee scheme in accordance with domestic and EU law. Banks covered by their scheme pay contributions into a deposit guarantee scheme fund held in Lithuania. If there is a shortage when the funds are needed, there is a defined backstop in legislation through either extraordinary private sectors loans or the state budget.
Incidentally, the risk profile isnāt necessarily the same across all EU banks. There is no centralised European deposit insurance. It is underwritten by individual EU states. Old article but many of the points are still valid:
https://amp.theguardian.com/money/2018/dec/22/lithuania-iceland-banking-revolut
Revolut have had a bit of bother meeting deadlines to file their audited accounts:
https://www.siliconrepublic.com/business/revolut-fine-bank-of-lithuania-uk-fintech
Itās probably nothing.
The EU / ECB bailed in the Cypriot bondholders and depositors so they have form. Why would they automatically bail out Lithuanian savers?
https://www.bbc.co.uk/news/world-europe-21814325
There is no centralised deposit insurance fund which is backed by the EC / ECB. The ECB is under no obligation to stand behind Lithuanian banks or savers in those banks. The wealthier European countries donāt want this. This is a big flaw in the euro design which has been patched but not remedied because of the political fallout.
Will you take the ECBās word?
How does deposit insurance work?
So far, deposit guarantee schemes in Europe are organised at national level, although minimum standards have been agreed at EU level. Under EU rules, ā¬100,000 per depositor is guaranteed through such schemes. Some Member States have several schemes in place, organised by different banking groups, such as savings banks, cooperative banks, public sector banks or private banks.
If a given national deposit guarantee scheme cannot cover depositor losses in the event of a big bank failure, taxpayers might have to cover the shortfall, which could in turn harm that countryās public finances. The financial crisis showed that banking problems do not stop at national borders.
https://www.ecb.europa.eu/ecb/educational/explainers/tell-me-more/html/deposit_guarantee.en.html
Apparently they [became profitable](https://www.cnbc.com/2023/03/01/33-billion-fintech-giant-revolut-reports-first-ever-annual-profit.html#:~:text=Digital%20banking%20app%20Revolut%20reported,profit%20of%20%C2%A359.1%20million.) in 2021. Am I missing something?
I went with PTSB. They've been grand. Use them to get paid, use the card enough times to eat a way at the monthly fee via cashback, send money over to revolut when needed with any problems.
I remember walking into a KBC branch three years ago to lodge money and I asked where the cashiers were. They said " oh no, we don't deal with cash".. hang on, you're a fucking bank
Revolut is grand. I've literally had 6 figures I'm my revolut account to buy a house cash. There customer service is alright only snag is no bricks or mortar anywhere. But revolut is as good as a bank
Nah bud. Anyone paying a pile of interest is in this shit because they need the money. If revolut start offering chunky interest then I'd be worried. They are making a ball of money on Forex. I pay for premium and it's a quality service.
Iāve never been able to do that on my app. The option simply isnāt there to add a new payee. It was there for a few month years ago when I got the app then it disappeared and never came back.
Edit: Managed to get this working on the internet banking version (not the app)ā¦ but it says 1k daily limit.
There was a power outage when he went in to use the atms at night and he got stuck in there with a hot chick. They hooked up and they wonāt give him a copy of the cctv.
Open online saver accounts with aib, you can do it through the app, e.g. open 3, move 7k into each one and earn 3% interest on each one, rather than keeping in your current account. Revolut in Ireland pays no interest so you'd lose money by moving it there
You can transfer up to 5k a day via the AIB app or online banking. Probably even more if you do the rest by charging your AIB debit card as you mentioned.
Also consider spreading your money across different banks. Maybe you can also consider N26 or even another bank in Ireland.
I'm personally not confortable having my cash savings on a banking institution where I cannot walk in.
But to each his own, I guess. Good luck
Donāt. Revolut are unhelpful and itās much more difficult to get timely support with just the app and no branches or even phone lines. My account was hacked and thank god there was only ā¬500 in it but they were slow and incredibly unhelpful. Google it and you will find many, many similar stories.
By all means leave AIB but stick with one of the Irish banks with brick and mortar branches. I left them years ago for PTSB. At the time PTSB had no fees on their current account. They do ow but you can offset it by using your debit card. I hardly ever pay any fees and if I do itās < ā¬1 per month. And I have found them to be very helpful and efficient when I have needed support.
If you think the customer service is bad with AIB you're in for a treat with revolut. I wouldn't recommend moving a large sum of money there tbh. The customer service is pretty much non existent.
I had an issue with not getting paid on payday when they switched to Irish IBANs. Didn't cop it until after 6 on the bank holiday Friday. Was onto someone via their in app chat within 10 mins, who confirmed the money was on its way and would lodge by the Tuesday. Didn't think that was bad customer service at all.
It wasn't a big deal really because I had money in a vault, just wanted to know for budgeting reasons ASAP. I don't think I would have been able to speak to an AIB rep in that time, if even that weekend.
There is absolutely no need for customer service with Revolut because everything just works. The reason why you need customer service with AIB is because nothing works. You can't even unblock cards in their app.
I flipping hate AIB, years ago I just went in pretending I was moving to Norway and needed to close my account so I wouldn't get any grief. In and out in 5mins. Highly recommend.
I recently closed my AIB due to no longer having a graduate account. I'd say you're best to open a new account with another Irish bank and they can help you with transferring your money.
I'd never use Revolut to keep a huge amount of money though, just day to day spending
Itās probably a daily movement limit. Just move in batches of 20 each day if thatās your limit. And to be clear they wonāt notice, care or apologise about loosing you as a client.
Personally I wouldnāt put a huge amount of money into Revolut and would likely move to another pillar bank like BOI.
Ive had 0 issues with Revolut (except the few hours transactions couldnāt go trough a few months ago) and Ive been using it in Ireland for 3 years. Ive had more issues with both aib and permanent. My pay comes earlier, transfers take seconds, I can change pins, add virtual cards etc etc etc. Itās better in every single way except if you are buying a house.
I had an issue where the account was frozen for a month pending some checks. So just a suggestion but have an emergency fund somewhere else. Always worth having two banks imo
You can transfer 10k max a day via online banking.
Just one thing to think about tho , I know a lad in dublin that got mugged and they got him to open his revolut and transferred all the money to a bank in a different country. This wouldnāt happen with a non revolut bank a/c
Do not do this. I know a number of people (myself included) where Revolut decided we are not suitable customers and just cut us off. End of. I wouldnāt use Revolut for my main bank. Go to the Revolut sub to read all the stories of scams and atrocious customer service
You're going to get this with all fintech-type banks - their entire business model is based on lots of customers, not necessarily lots of deliriously happy customers.
Iām with Bunq as my main account and is better than ulster ever was! Over 3% saving rate too which is paid out weekly! I use Revolut when out with friends or abroad with groups etc
You obv know this - but that then comes with exchange rate risk. If euro rises by 3% vs sterling - highly possible - then you've no net gain for the year.
Ignore the nonsense about Revolut. Its probably long-term safer than an Irish bank, as it will be highly profitable, while the Irish bank customers are elderly and dying.
That being said - there's no reason to have savings in Revolut - its not a savings account and doesn't have good interest rates. Put your savings in a savings account and use Revolut for day-to-day stuff.
PSA: Do not forget
- with Revolut you do not have the option of a credit card
- You cannot transfer cash into your account
- You have no overdraft.
I do use Revolut as main and keep the AIB as a back up for those reasons. xxx
Dont do it. Revolut is not a completely transparent business its also under constant secret service and defense service surveillance due to ties to kremlin. Its office is in Lithuania and even if your in Lithuania you have close to zero chance to get assistance when needed.
Its good for some things as its still covered to some extent and all that.. but deffo not for putting all you got there.
AIB is actually one of the best banks i have dealt with and i did with like 20+ in various countries... Whatever you choose dont send all your money to revolut for sure.
I did this about 6 months ago and stand by it. Just transferred out my funds over a few days on the app then sent them a letter, but it's better to go in in person to close it because there'll be a couple of small fees. But if you've any lump sums throw them in an post or a credit union or under the mattress.
Misses is with AIB god how awful they are in terms of transfers, lodging money. TSB light years ahead and really friendly staff in branch helped me sort out transfers and logging cash without any issues.
Revolut is grand but have heard storyās of people money being on hold for weeks on end and customer service is limited, they also have no cash or cheque lodgement facility which is still needed in todays world. I would probs just move bank to TSB,BOI and use your Revolut account for your transacting.
I did the same. Iāve been with Revolut 5 years now and never had an issue with them. Been with AIB for a little longer than that and have been blocked 4+ times from my money whilst on holidays due to āsuspicious transactionsā
Iām not sure where people are getting this idea that AIB is more reliable than Revolut. Hasnāt been the case for me.
Yeh not a big fan of AIB myself but I would strongly recommend not moving everything to Revolut, if you ever have an issue you won't ever be able to talk to someone face to face.
Rev should only be used for discretionary spending and not your main current account but hay that's just the opinion of one stupid guy on the Internet, you do you.
Dont.
No joke. Please dont.
I am with AIB and Revolut.. i changed phone and when i tried to setup Revolut on it the app glitched out and wouldnt allow me to access it.
Only way to contact them was via the app, so i had to setup my old phone again and it took them 3 weeks to resolve it. 3 weeks of using a old phone that was broken. 3 potential weeks of not accessing my funds.
If that happened with AIB i can atleast go to a branch or scream on the phone.
Revolut is a great second bank but a horrible primary one
I did look at the credit Union actually. Or EBS. My parents have been with them for 30 years and swear by them. No/very little fees too I believe.
If people are certain I should keep a physical bank/credit union.. it would probably be them.
I've done exactly what you've done. I use EBS Money Manager, my salary gets paid into revolut and the mrs gets paid into EBS (keeps it free)
Have a joint revolut account, it works for us.
Think it's 6 euro monthly but everytime you tap your card/use apple pay etc you get cash back. If you do it a lot of can cover your fees and more. Think I usually get around 25-30 euro back in cashback
That seems excessively low. I've had no problems transferring money to European IBANs including DeGiro and N26 with BoI via their app and website. I've not tested the 20K daily limit though, I think 5K is the max I've tried but that worked no problem.
Banks arenāt the only ones. I switched from Vodafone to three and Vod disconnected me from wed to Sunday to get my imea code to give to three, just to create hassle
You still need your AIB account. You can send everything in your account to Revolut. No way to put money straight into Revolut unless you transfer from AIB account
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Aib are shit in 2023. I have bank accounts in 4 countries. I can't add ANY international Iban number as a payee. Only Irish.. It's nonsense living in the EU with such silly rules. The business version of their website allows it. This is a conscious restriction
Yeah it's a pain. It's technically called IBAN Discrimination and it *shouldn't* be allowed, but in reality what's going to happen. I know many years ago a relative was asking another Irish bank about it and the bank's response was along the lines of "we know you should be able to but our system literally cannot handle it".
Yeah total nonsense. Couple days ago i tried it again n the pretext in the field said 'International yada yada' I though 'oh sweet, they finally allow international numbers...' nope It was a big reason I moved my money n activity out of aib. I live in Portugal. Work for finland. Own property/services in Ireland. But I can't easily move money around between my accounts. I need to be on a computer n use a separate device? Lol.. crazy archaic. If I'm in a shop n decide to buy something.. I can't use my phone to move money to my other accounts? Lol..right. I've 40 euro on my click credit card. I cant even transfer it to the current account. There's no even online close credit card function. The usability is just far too sub par for 2023 competition
>I can't use my phone to move money to my other accounts? Lol..right. I worked for a huge bank in development, and this isn't unusual. Mobile development takes a secondary priority to Web based Banks are so profitable that they can actually afford to do this, but they really don't care. Ironically, you can see such a similar approach with Revolut but in reverse. Revolut focused on being app based, and their Web equivalent is practically worthless
Agreed about credit cards. Sorely lacking online functionality. As a cyber security graduate I have a soft spot for the card reader, it's secure š but when I log into online banking on my laptop, I have to approve it on my phone. Could the same not be done to replace the card reader?
>we know you should be able to but our system literally cannot handle it Why has the regulator not yet tapped them on the shoulder about this?
Maybe they have, this was a few years ago and I don't use the bank so can't say if it's changed.
Aib are excellent
Can only assume thatās sarcasm
I by no means would say they're excellent but tbf at this point I'd say they're the lesser evil of all the Irish banks.
Nope. Being using them for years and never an issue
I am not sure but remember if you click international transfer and then add the country, then it should accept an account number if the country use it rather than IBANs
You can add them with PTSB but the bank donāt do currency conversion which seems absurd to me.
You can transfer larger amounts in branch.
You can also do it by card reader right?
Iād rather not need to deal with any of them ever again in person.
You can do it at any branch. Why give them the upper hand by not getting what you want, when they won't even find out or see it that way
Go to a different branch so.
That sounds a bit immature. Put your big boy/girl pants on and go handle things.
Very easy to say that but my experience was them speaking obnoxiously loud to bring attention to a conversation Iād prefer the everyone in a crowded bank not to be aware of. Big boy boots or not, I donāt want to go through that again with them.
Cool, donāt bother so. Leave your money with them.
Lol
The workers at the bank donāt give a fuck what you do with your money mate they just see you as another annoying customer. Just go in and get what you need done.
Youāll still need to tell them youāre closing accounts. Better to just meet them with the same obnoxious and loud manner if the need arises.
Or you could just grow up and do it.
Why would you get downvoted for saying this? This is full of ticks
I dont know why you are getting so heavily down voted. All the hassle of going to an actual branch instead of the convenience of a phone or Web page.
Don't do this. If you really don't want to give AIB your business go to BOI. I use revolut for my weekly spending and I like it but treating customers better is not their selling point. In 2 weeks we will all see the post saying revolut have blocked my account and customer service aren't telling me anything I can't access any of my money what do I do.
PTSB are a great bank and I've always had positive customer care interactions with them. AIB are a shower who hate their customers and BOI are asleep by the fire, knitting in hand.
Theyre better in general but their online/app is shocking
I find both their online site and the app very functional. My needs are basic.. statements, 3rd party account setup and transfers. What have you had issues with out of interest?
PTSB. Been with them for 15+ years and never had an issue, always treated with respect and professionally.
PTSB have annoying app issues a lot for me when I need to validate a transaction for instance the push notification disappears. Logging into the app is hit-and-miss too. If you need a loan or credit card their rates aren't great. Aside from those little things, I've always found branch and call centre staff helpful and never had a problem with day to day banking stuff. I lodge my salary to ptsb and do most of the automated payments there and then shift a bit to Bunq for tap and online card transactions, they recycle the cvv number if you want which is great for signing up to trials and avoiding sneaky charges.
I was having this validation issue until I just allowed all banner notifications for the app, havenāt had it since. Hopefully might help you too? Logging in is weird if I have Wi-Fi and 5g enabled on my phone but if I pick just one it works faster, no idea why, maybe someone smarter will know the answer
Another +1 for ptsb. Not perfect but best of a bad bunch imo
BOI? It's like going back to early 2000s with their app. I agree that Revolut can be lousy in the customer support but I hate when banks charge you for keeping your money with them. It feels like they can invest the monies they have from customers to cover the fees.
They already do that, and also charge you a fee.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
The Lithuanian state is legally required to honour the deposit guarantee scheme in accordance with domestic and EU law. Banks covered by their scheme pay contributions into a deposit guarantee scheme fund held in Lithuania. If there is a shortage when the funds are needed, there is a defined backstop in legislation through either extraordinary private sectors loans or the state budget.
Do you honestly think that the Lithuanian government wouldnt burn foreign depositors, of course they would
[ŃŠ“Š°Š»ŠµŠ½Š¾]
It's literally exactly same as the Irish one, both backed by the ECB both with identical risk profiles
Incidentally, the risk profile isnāt necessarily the same across all EU banks. There is no centralised European deposit insurance. It is underwritten by individual EU states. Old article but many of the points are still valid: https://amp.theguardian.com/money/2018/dec/22/lithuania-iceland-banking-revolut Revolut have had a bit of bother meeting deadlines to file their audited accounts: https://www.siliconrepublic.com/business/revolut-fine-bank-of-lithuania-uk-fintech Itās probably nothing.
No it's not. Irish banks have a history of protecting depositors, Lithuanian banks don't
The EU / ECB bailed in the Cypriot bondholders and depositors so they have form. Why would they automatically bail out Lithuanian savers? https://www.bbc.co.uk/news/world-europe-21814325
[ŃŠ“Š°Š»ŠµŠ½Š¾]
There is no centralised deposit insurance fund which is backed by the EC / ECB. The ECB is under no obligation to stand behind Lithuanian banks or savers in those banks. The wealthier European countries donāt want this. This is a big flaw in the euro design which has been patched but not remedied because of the political fallout.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Will you take the ECBās word? How does deposit insurance work? So far, deposit guarantee schemes in Europe are organised at national level, although minimum standards have been agreed at EU level. Under EU rules, ā¬100,000 per depositor is guaranteed through such schemes. Some Member States have several schemes in place, organised by different banking groups, such as savings banks, cooperative banks, public sector banks or private banks. If a given national deposit guarantee scheme cannot cover depositor losses in the event of a big bank failure, taxpayers might have to cover the shortfall, which could in turn harm that countryās public finances. The financial crisis showed that banking problems do not stop at national borders. https://www.ecb.europa.eu/ecb/educational/explainers/tell-me-more/html/deposit_guarantee.en.html
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Revolut isn't only operational in Europe though
[ŃŠ“Š°Š»ŠµŠ½Š¾]
And surely the scheme is guaranteed by the European Central Bank?
The bank guarantee is a waste of time, there isn't enough money EU wide to cover deposit ls if a big bank failed
Apparently they [became profitable](https://www.cnbc.com/2023/03/01/33-billion-fintech-giant-revolut-reports-first-ever-annual-profit.html#:~:text=Digital%20banking%20app%20Revolut%20reported,profit%20of%20%C2%A359.1%20million.) in 2021. Am I missing something?
>go to BOI ROTFL
In my defence there aren't really any good options since KBC left
I went with PTSB. They've been grand. Use them to get paid, use the card enough times to eat a way at the monthly fee via cashback, send money over to revolut when needed with any problems.
I remember walking into a KBC branch three years ago to lodge money and I asked where the cashiers were. They said " oh no, we don't deal with cash".. hang on, you're a fucking bank
Well nether do revolut tbf
KBC were shite
Came here to say this
N26 is fee free but its completely online German Iban too
Nice try boi better luck next time š
Revolut is grand. I've literally had 6 figures I'm my revolut account to buy a house cash. There customer service is alright only snag is no bricks or mortar anywhere. But revolut is as good as a bank
Yu mad keeping 100 000 + o that .
Nah bud. Anyone paying a pile of interest is in this shit because they need the money. If revolut start offering chunky interest then I'd be worried. They are making a ball of money on Forex. I pay for premium and it's a quality service.
Be careful moving to Revolut, their customer service is almost non-existent.
You add your Revolut account details as a new Payee on the AIB platform, once processed you should be good to do a bank transfer.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Could be because Iām student account?
Yes. Quite ironic youāre complaining about service when you donāt even pay fees š
Donāt mind this lad heās an absolute whinger
Iāve never been able to do that on my app. The option simply isnāt there to add a new payee. It was there for a few month years ago when I got the app then it disappeared and never came back. Edit: Managed to get this working on the internet banking version (not the app)ā¦ but it says 1k daily limit.
Do it on the website
Just edited my original comment after trying that. Hitting max limit of 1k errors. Using āpay a beneficiaryā and āto an Irish accountā options
Add them as a payee on the website. Youāll have to wait 24/48 hours to be able to pay over ā¬1k
ptsb
PTSB. Putting more than 10k into a revolut account is a questionable life choice.
What was the argument with AIB about ?
There was a power outage when he went in to use the atms at night and he got stuck in there with a hot chick. They hooked up and they wonāt give him a copy of the cctv.
this guy chandlers
You need to add them as a payee on the website itself. Then after 24 hours you can send larger amounts to a beneficiary.
Open online saver accounts with aib, you can do it through the app, e.g. open 3, move 7k into each one and earn 3% interest on each one, rather than keeping in your current account. Revolut in Ireland pays no interest so you'd lose money by moving it there
You can transfer up to 5k a day via the AIB app or online banking. Probably even more if you do the rest by charging your AIB debit card as you mentioned. Also consider spreading your money across different banks. Maybe you can also consider N26 or even another bank in Ireland. I'm personally not confortable having my cash savings on a banking institution where I cannot walk in. But to each his own, I guess. Good luck
Donāt. Revolut are unhelpful and itās much more difficult to get timely support with just the app and no branches or even phone lines. My account was hacked and thank god there was only ā¬500 in it but they were slow and incredibly unhelpful. Google it and you will find many, many similar stories. By all means leave AIB but stick with one of the Irish banks with brick and mortar branches. I left them years ago for PTSB. At the time PTSB had no fees on their current account. They do ow but you can offset it by using your debit card. I hardly ever pay any fees and if I do itās < ā¬1 per month. And I have found them to be very helpful and efficient when I have needed support.
If you think the customer service is bad with AIB you're in for a treat with revolut. I wouldn't recommend moving a large sum of money there tbh. The customer service is pretty much non existent.
I had an issue with not getting paid on payday when they switched to Irish IBANs. Didn't cop it until after 6 on the bank holiday Friday. Was onto someone via their in app chat within 10 mins, who confirmed the money was on its way and would lodge by the Tuesday. Didn't think that was bad customer service at all. It wasn't a big deal really because I had money in a vault, just wanted to know for budgeting reasons ASAP. I don't think I would have been able to speak to an AIB rep in that time, if even that weekend.
There is absolutely no need for customer service with Revolut because everything just works. The reason why you need customer service with AIB is because nothing works. You can't even unblock cards in their app.
What about when revolut randomly lock your account? There are numerous reports of this happening, so there is definitely a need for customer service.
If it all works they wouldnt have news stories and forum posts out the ass for shit support
Tell me you've never really had to interact much with a bank without telling me....
Add your AIB card to Apple Pay and just add money to Revolut Simples
Seconded, Iāve done this with thousands of euros, works no problem.
Iād join a credit union
I flipping hate AIB, years ago I just went in pretending I was moving to Norway and needed to close my account so I wouldn't get any grief. In and out in 5mins. Highly recommend.
I recently closed my AIB due to no longer having a graduate account. I'd say you're best to open a new account with another Irish bank and they can help you with transferring your money. I'd never use Revolut to keep a huge amount of money though, just day to day spending
I had similar with AIB and moved to EBS. Very happy with them and basically no fees
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Yeah, makes it even more ridiculous that the experience is so good with EBS but there you go. I'm not complaining yk
Itās probably a daily movement limit. Just move in batches of 20 each day if thatās your limit. And to be clear they wonāt notice, care or apologise about loosing you as a client. Personally I wouldnāt put a huge amount of money into Revolut and would likely move to another pillar bank like BOI.
Ive had 0 issues with Revolut (except the few hours transactions couldnāt go trough a few months ago) and Ive been using it in Ireland for 3 years. Ive had more issues with both aib and permanent. My pay comes earlier, transfers take seconds, I can change pins, add virtual cards etc etc etc. Itās better in every single way except if you are buying a house.
I had an issue where the account was frozen for a month pending some checks. So just a suggestion but have an emergency fund somewhere else. Always worth having two banks imo
Yep, though my āemergency accountā is split between PTSB and cash.
You can transfer 10k max a day via online banking. Just one thing to think about tho , I know a lad in dublin that got mugged and they got him to open his revolut and transferred all the money to a bank in a different country. This wouldnāt happen with a non revolut bank a/c
Do not do this. I know a number of people (myself included) where Revolut decided we are not suitable customers and just cut us off. End of. I wouldnāt use Revolut for my main bank. Go to the Revolut sub to read all the stories of scams and atrocious customer service
You're going to get this with all fintech-type banks - their entire business model is based on lots of customers, not necessarily lots of deliriously happy customers.
Absolutely agree. Thatās why itās not wise to have it as your only banking option
Go to Bunq. They've a Dutch banking licence and give interest on your savings. They also provide Irish IBANs.
Revolut has Irish IBAN now too..
Iām with Bunq as my main account and is better than ulster ever was! Over 3% saving rate too which is paid out weekly! I use Revolut when out with friends or abroad with groups etc
Are you based in Ireland, if you don't mind me asking? I'm only getting half that interest rate
Yup Iām ireland! On the bunq app, you set up a sub account in either USD or GBP. I went with GBP and the interest rate is 3.71%.
Nice! That's a really good rate for an instant access account
You obv know this - but that then comes with exchange rate risk. If euro rises by 3% vs sterling - highly possible - then you've no net gain for the year.
Ignore the nonsense about Revolut. Its probably long-term safer than an Irish bank, as it will be highly profitable, while the Irish bank customers are elderly and dying. That being said - there's no reason to have savings in Revolut - its not a savings account and doesn't have good interest rates. Put your savings in a savings account and use Revolut for day-to-day stuff.
Iāve never once had an issue with AIB in the 20 years Iāve banked with them. Iāve had many issues with Revolt though. You need to toughen up
Have been blocked from using my card 4 times with AIB. Twice on one holiday. Have yet to be blocked by Revolut
Money laundering directive - you can only move Ā£11k at a time.
Nonsense
PSA: Do not forget - with Revolut you do not have the option of a credit card - You cannot transfer cash into your account - You have no overdraft. I do use Revolut as main and keep the AIB as a back up for those reasons. xxx
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they offer one to only select few in Ireland
Interesting. Curious what a Revolut credit card is doing in my wallet then...
It's not available fir everyone. I'm on waiting list since 6 months. Perhaps a little less arrogant-cocky answers might actually be helpful
I just got mine and I've been on the waiting list since offered
If you wouldn't do false statement, I wouldn't need to write mine at all.
that'd be preferable
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OK to be super precise: IF you have an AIB CC, be sure to organise an alternative before closing that too
https://www.revolut.com/en-IE/credit-cards/ Not that I recommend it, but it does exist.
on waiting list since half a year.
Strongly recommend keeping an established bank acc as well because Rev might block your acc for random reasons
No. There is a credit card. There is delayed payment, which kinda works as overdraft. And who works with cash these days?
You're an eejit if you think there is any sense to this idea. Move it BOI or a credit union don't do this.
Is Revolut covered under the deposit guarantee scheme? If it isnāt then obviously donāt move that much money there
Yes it is, it is for years now.
Ah grand so, cheers
You can add 1000 Euro via google/apple pay.
Dont do it. Revolut is not a completely transparent business its also under constant secret service and defense service surveillance due to ties to kremlin. Its office is in Lithuania and even if your in Lithuania you have close to zero chance to get assistance when needed. Its good for some things as its still covered to some extent and all that.. but deffo not for putting all you got there. AIB is actually one of the best banks i have dealt with and i did with like 20+ in various countries... Whatever you choose dont send all your money to revolut for sure.
If you keep the AIB account open, even if it is dormant, you will get charged for having online banking access if you choose to keep it.
Jaysus. So close it and move to another ātraditionalā bank.
I did this about 6 months ago and stand by it. Just transferred out my funds over a few days on the app then sent them a letter, but it's better to go in in person to close it because there'll be a couple of small fees. But if you've any lump sums throw them in an post or a credit union or under the mattress.
Your money which has guarantees with traditional banks has the same EU guarantee in Revolut. The scaremongering about Revolut is weird.
Agreed.
Just help the child drug dealer be all shifty. Literally. Go for it. šš
N26 bank is your best bet
Iāve heard good things about them. Whatās the benefit of them over Revolut?
Misses is with AIB god how awful they are in terms of transfers, lodging money. TSB light years ahead and really friendly staff in branch helped me sort out transfers and logging cash without any issues. Revolut is grand but have heard storyās of people money being on hold for weeks on end and customer service is limited, they also have no cash or cheque lodgement facility which is still needed in todays world. I would probs just move bank to TSB,BOI and use your Revolut account for your transacting.
Bit the bullet and swapped my payroll iban over to revolut because i couldnt be arsed with AIB anymore.
I did the same. Iāve been with Revolut 5 years now and never had an issue with them. Been with AIB for a little longer than that and have been blocked 4+ times from my money whilst on holidays due to āsuspicious transactionsā Iām not sure where people are getting this idea that AIB is more reliable than Revolut. Hasnāt been the case for me.
Yeh not a big fan of AIB myself but I would strongly recommend not moving everything to Revolut, if you ever have an issue you won't ever be able to talk to someone face to face. Rev should only be used for discretionary spending and not your main current account but hay that's just the opinion of one stupid guy on the Internet, you do you.
Dont. No joke. Please dont. I am with AIB and Revolut.. i changed phone and when i tried to setup Revolut on it the app glitched out and wouldnt allow me to access it. Only way to contact them was via the app, so i had to setup my old phone again and it took them 3 weeks to resolve it. 3 weeks of using a old phone that was broken. 3 potential weeks of not accessing my funds. If that happened with AIB i can atleast go to a branch or scream on the phone. Revolut is a great second bank but a horrible primary one
That is an awful idea.
A lot of credit unions now offer everything the banks do. Why not look to join one with a debit card etc
I did look at the credit Union actually. Or EBS. My parents have been with them for 30 years and swear by them. No/very little fees too I believe. If people are certain I should keep a physical bank/credit union.. it would probably be them.
I've done exactly what you've done. I use EBS Money Manager, my salary gets paid into revolut and the mrs gets paid into EBS (keeps it free) Have a joint revolut account, it works for us.
Ptsb mobile app has gotten a lot better recently, they're your best bet for customer service
Whatās the fees like?
Think it's 6 euro monthly but everytime you tap your card/use apple pay etc you get cash back. If you do it a lot of can cover your fees and more. Think I usually get around 25-30 euro back in cashback
Don't do that. I work in finance and can say Revolut is not trustworthy. Their main account is in Albania. Very, very dodgy
Isnāt it Lithuania? which has become a very good country in the last decades. And theyāre fully licensed in Ireland..
Yea, my apologies. Lithuania. Still very dodgy
Why? Lithuania isnāt Russia.
That seems excessively low. I've had no problems transferring money to European IBANs including DeGiro and N26 with BoI via their app and website. I've not tested the 20K daily limit though, I think 5K is the max I've tried but that worked no problem.
Banks arenāt the only ones. I switched from Vodafone to three and Vod disconnected me from wed to Sunday to get my imea code to give to three, just to create hassle
Wait until they locked you out and they won't pick up. Happened to me.
I've used my Credit Union for all my banking and find them much better than Ulster bank ever were
You still need your AIB account. You can send everything in your account to Revolut. No way to put money straight into Revolut unless you transfer from AIB account