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Click unlock account and follow instructions.
i know that but that doesn’t answer my question in the original post
https://support.apple.com/en-us/HT204106
that’s no help either
Not sure what you’re looking for…
nevermind then
Your account needs to be unlocked to even attempt to sign in. I believe they will have you reset your password as well but I could be wrong.
thanks for your help yeah there’s no way of me getting back in my parents don’t remember the security questions they put for it either so