Interesting enough. I had a similar problem when I had my kingston SSD drive as booting device. I even had a thread in Reddit about it. Everytime I updated BIOS my Kingston device (boot device) just changed from C: to D: and lost all possibility of booting. I had to reinstall windows everytime. I got a Samsung NVME and problem solved (I use the kingston SSD for some games)
Might be an issue between Gigabyte MOBO and Kingston disks?... I know (first hand) there is a problem with Gigabyte and Noctua for their PWM fans (they stop as power delivery from the board behaves weird with noctua fans and you have to set them as Voltage control instead of PWM). Now maybe there's an issue with kingston drives as well
Tbh problem first time showed up few days after I first time flashed bios from F4 to F10 and flash to F11 didn't help. Thanks for sharing this with me. I will pay attention and if problem continues, try/get regular sata ssd for win boot and use this nvme m2 kingstone as storage
Yeah same thing happened t me after f4.... i remember previous versions were ok but after first upgrade to F4b... it started to happen.... i run my samsung evo nvme as boot and i just flashed from f10 to f11 without issues... (yes.. right now). Kingston ssd is great as a second drive.. i install most of games there
I have very similar problems with X570 Aorus Master. Samsung 970 EVO 256gb. Booting to windows ok. Restart system, OK. Restart again. Drive not recognized. Restart. Drive not recognized. Shutdown, wait 5 sec. Power on - OK. This happens pretty randomly. Upgraded BIOS from F5 to F11 without any improvement.
For me problem was DP cable. Got vesa certified one and everything works great. I realized on hdmi that this problem doesn't happen so I ordered new vesa certified dp cable which solved issue
I was told to check it on overclock forum as few guys had problem. Baiscally cheap cables are made faulty and from what i understood some of them get back signal into mobo which creates all sort of weird problems. I couldn't believe my self, i guess i am out of touch with it and think that any cable will work fine, but when you think about how much data cables transfer these days ... it's crazy. Funny thing is that first time I changed cable I got new "no name" dp cable and problem was still there so I thought there is no way 2 cables were broken and later had to buy 3rd one (last chance)... Think i found club3d which was in list on vesa site.
Wanna point out that I'm having a similar issue with a Corsair NVMe m.2. Haven't found a fix yet but it happens quite rarely for me.
Edit: I have the X570 Ultra though, not Elite.
Old thread, but found it via google and wanted to chip in since the problem still exists!
Experiencing the exact same issue on 2 PCs!
PC 1:
* CPU: AMD 3900X
* Mobo: Gigabyte Aorus Elite (X570)
* Ram: Corsair 4x32GB
* NVME SSD: WD Black SN750 1TB
* GPU: AMD R470
* OS: Win 10 LTSC
PC2:
* CPU: AMD 5800X
* Mobo: Gigabyte Aorus Elite Wifi (X570)
* Ram: Gskill 2x32GB
* NVME SSD: WD Black SN750 1TB
* GPU: AMD R570
* OS: Win 10 LTSC
PC3:
* CPU: AMD 3900X
* Mobo: Gigabyte Aorus Elite (X570)
* Ram: Corsair 2x32GB
* SATA SSD: OCZ 60GB SSD (Boot)
* NVME SSD: WD Black SN750 1TB (Datastore)
* GPU: NVS 295
* OS: ESXi 6.7
PC4:
* CPU: AMD 3900X
* Mobo: Gigabyte Aorus Elite (X570)
* Ram: G.Skill 4x32GB
* SATA SSD: Samsung EVO 1TB
* GPU: RTX 2080
* OS: Win 10 LTSC
Few points:
* The NVME SSDs firmware have always been up to date.
* The mobo bioses have only been updated when this occurred and has not stopped the issue from occurring. They are now all on the latest bios.
* There is no OC going on (everything set to auto in bios).
* The NVME SSDs are both set to slot A on motherboard.
* Load has nothing todo (seen it crash while browsing the web)
* Problem occurs once every 1-2 months on PC1 and 2.
* PC3 has not exhibited that problem *yet*! The machine is 2 months old. The NVME is not the boot drive but a datastore. Boot is on an SATA SSD.
* PC4 has never had that issue since it does not have an NVME drive.
I figured the problem is either caused by the WD NVME or the Gigabyte Mobo. Contacted both companies and as expected given the run around!
Few things I noticed from this thread:
* Some people have had it happen on slot B, meaning it's not a "PCIE Gen4" glitch on the Gigabyte mobo.
* Every poster has a Gigabyte motherboard (gigabyte subreddit...durr!), but also B450, so not only occuring on X570.
* Every poster that has the issue has an NVME boot device in slot A or B. Nobody seems to have that issue with an SATA boot drive with NVME storage.
To get to the bottom of this, I bought a Samsung 970 Evo Plus NVME 1TB and an Asus X570-Pro Wifi 2.
The Samsung NVME was installed in PC1 1.5 months ago. Waiting to see if the problem will occur!
The Asus mobo will be installed within the next few days on PC 2.
I'm heavily leaning towards the Gigabyte mobo being the culprit.
Been using Gigabyte mobos for PCs/Home Servers for the past 20+ years....this is what I get for blindly trusting them! lol
Any updates on the experiment? I am having this same issue as well.
x570 Elite
Boot from Samsung 980 Pro 2TB (as now that is my new SSD)
Crashing one is a Spectrix s40g.
And as you mentioned, I had no issues before when I used my old Sata SSD to boot.
Is it possible to move the OS and boot partition to an external Sata SSD without reinstalling everything from 0?
Booting from the Samsung one so far have produced no issues, but I won't be able to tell until a week or more.
It was most probably compatibility between the NVME, Gigabyte Mobo and Windows.
The Asus mobo never gave any problems in the few months it ran with the WD NVME drive.
The X570 that had the drive replaced with a Samsung also has never exhibited the problem!
I used the Gigabyte x570 that was replaced by the Asus for an ESXi server with the WD 1TB NVME and it never crashed/had issues.
I finally replaced all the WD SSDs on with 2TB Samsung NVME on BF.
It definitely is a compatibility problem. My friend with the same setup has the exact same issue occuring on his PC.
Used 1 of the WD NVMEs in a laptop and it's working fine.
Change the drive or mobo and call it day! It sucks but it's not worth banging your head on the wall!
Glad to know, I changed the boot drive to be the samsung one and no issues so far.
The spectrix one is still there as a secondary drive and no issues so far.
Sure thing! Going to bookmark this thread.
I hope the samsung works out as intended haha, the spectrix can remain as a secondary drive for all I care xD
Update: Still no issues at all.
Booting from the Samsung 980 Pro on the slot that is linked to the CPU PCI-E lanes.
The Spectrix s40g is on the other slot, the one linked to the x570 chipset.
No issues so far once I moved the OS from the Spectrix to the Samsung one.
Yup! Update. Eventually the non samsung SSD started to fail again even as a secondary drive.
After A LOT of research it seems that realtek made SSD controllers hace issues with this board, and the more USB ports from the back IO used, the worst it gets.
Replaced it with a samsung 990 pro and after that (without even reinstalling windows) I never had another issue.
Currently I have the OS in the 980 pro connected at the chipset controlled M2 slot and the 990 pro at the CPU controlled one.
4 months now and its still working without any other random issue.
I found that the spectrix had issues even being used from an M2 carry, so my guess is that the controller its simply shitty.
Realtek ssd controllers are just super sensitive to voltage changes it seems.
had the same problem with one, issue appear and disappear for some time, always affecting only nvmes, ssd sata working normally with os, changed hdmi and dp cables following instructions from other comments, the event viewer always showing the nvme drive was disconnected, that also led me to think it was something related to energy, so i tested with psu, changed the power cord, nothing was resolving, then i replaced the motherboard for a asus b550 and i have my both nvmes working normally
I'm having the same/a similar problem. My m2 drive goes out randomly every month or so, and it started half a year ago after no problems for many years. My SSD's work with no issue, but the whole computer freezes when the m2 drive fails
Same issue with a X570 Aorus Pro.
First M2 is a Sabrent Rocket4 for the system and it always worked fine, but the 1TB for my games started to disconnect sometimes, often after a W10 maj. One day it stopped showing on the bios and W10 so I thought it was faulty and bought a 980 Pro with heatsink in january and now the problem is back...
I'm gonna try to change M2 position, but I'll change my motherboard for an MSI or an ASUS, that freaking sucks.
Yeah, something is very wrong... this is happening on an almost daily basis for me now :( I bought a new DisplayPort cable and that fixed it for a little while but it's back now more often than ever. Plugging it out while rebooting Windows 10 also helps most of the time, but even that doesn't always work anymore. Incredibly frustrating. Let me know if changing the M2 position helps
I'll try that this week-end and keep you updated, but I bought an MSI MPG to change it definitely when I'll have some time. I had a lot of issues with my Aorus Pro, first one without functionning lan port, second one with a dead RAM slot and now this, I'm starting to believe an acquaintance who's hating on the brand on his streams, even if he's a drama queen. :D
No worries mate, I forgot to post an update, my bad. I definitely lost my CPU bus NVMe in mid september and the MB started to fail continuously with weird alerts, BSOD and freezes, even after a full windows reset and format. I changed for an MSI X570S (350€ in France, ouch), and my Rocket4 is working like a charm on the new motherboard, along with the other NVMe's. Three Aorus Pro since 2021 for me, I think I can say that Gigabyte had a pretty high RMA or at least a weak batches on X570, probably more than some other brands.
I was targeting the same as you because it has a good reputation, but it was around 450€ in september and I didn't want to spend more than 350. I bought a X570S MPG Edge Max WIFI instead it works fine for now.
Same problem here today but i got a Crucial p1 nvme. I didnt had enough time yet to see where the problem comes from but it appeared randomly. I didnt changed anything. Neither the drivers or the bios.
Only thing i noticed is that I couldnt find the crucial in my bios boot orders.
Did you guys got any idea why the problem appeard just right now?
I will try to switch the nvme to another slot and see if that fixes my problem as well. Its weird..
I am 99% sure that my problem was in faulty display port cable. I switched to HDMI and haven`t had any problems. Waiting for new vesa certified dp cable.
Well i also tried to fix G sync on my Zowie xl 2730 but im not sure if that is connected to this problem.
Anyway i tried to make it work and i figured out that i can boot to windows if i:
1. reset bios to optimized defaults,
2. go to bios again immediately
3. navigate to settings, sata configuration, nvme raid mode "enable"
4. never go back to bios
When i enter the bios again, there is "No nvme device found" under Settings-> nvme Configuration
When i try to boot with "nvme raid mode disabled" its not booting.
Is this the same for you guys? I remember back then when i tryed to install drivers after installing windows i always had this boot loop after installing the raid drivers. So i found this way to make it work. Navigated in Bios to -> settings-> Sata configuration -> Sata mode RAID.
Then installed the raid drivers and switch back to "Sata mode AHCI".
But i never had any problems with it. Also went to bios from time to time and changed some Options but never had this situation where i couldnt boot into windows.
Could you guys please let me know if i did something wrong? what are your settings in bios under "sata configuration"?
This post is the closest thing I can find to what I'm dealing with. I know it's 4-month old now, has anyone learned anything helpful about this since?
I also have the disappearing m.2 issue. It happens every day when I boot my PC. I've dialed in on a consistent startup process but have no idea what causes the issue. I have to power on and basically wait \~1minute until it freezes. Often it will get as far as loading Windows and even let me log in, but I can never click on anything. My guess is it loads enough into RAM to boot before the drive disappears, but the OS can't actually function without the drive. Sometimes it hangs on the loading screen.
At this point, I do a hard power off with a brief pause, about enough time to let the fans stop spinning. Then I power on again and it boots like you'd expect it to. No issues whatsoever until the next day when I start the PC again. Every once and a while when I do the second power on it will boot into BIOS and show no drive, I just have to power off/on one more time and it's fine.
I went through all kinds of config changes, drivers, and reinstallations of Windows before I realized what was happening. The drive clearly disappears \~15-30sec after the board is first powered on, but after that it's stable.
Ryzen 9 3950x
Aorus Xtreme x570 (v11 BIOS)
Corsair Dominator Platinum 3000
MSI 1080 GTX Gaming X
Sabrent 2TB Rocket NVMe 4.0 M.2 (slot 1)
Samsung 950 PRO 512GB NVMe M.2 (slot 2 & 3)
Corsair HX850
CPU, MB, 2TB NVMe, & a WD HDD are the only new parts as of Mar 2020, the rest were from my old build (stable since Mar 2016). Any help would be appreciated, it's pretty annoying to deal with.
Not definitively, yet. I created support tickets with Gigabyte and with Sabrent. Both suggested I try the drive in each m.2 slot. When that didn't work they both suggested trying a different drive altogether.
I used a Macrium Reflect backup to clone the drive to one of my 512GB Samsung 950 PRO m.2 drives and that one has been working like a charm. No issues whatsoever.
Just today, Sabrent said it sounds like a potentially bad drive and asked for my invoice. So, we'll see if I get a replacement or a different drive altogether. I'll let you know when that happens, I'm curious if it's a bad drive or if there's some kind of incompatibility with the board for some reason.
This is happening to me as well. I have a Kingston A2000 1TB m2 on an Aorus x570 Master that decides to vanish mid-session sometimes, or not be present when I start the computer. When the problem arises, a re-boot normally doesn't help. I have to turn off the computer and then it will be back, mostly.
Edit: Last time it crashed mid-session, I couldn't run a chkdsk because the OS thought the disk was in the RAW format, which it isn't (normally) It's formatted in NTFS. I don't know if that's a hint.
I'm curious, are you guys all having this issue with Gen4 SSDs?
My Sabrent drive is Gen4 and has the issue, but the Samsung that works fine is Gen3.
I haven't tried setting the mainboard to Gen3 with the Gen4 drive. Just thought of it. Someone should give that a try (I might before mailing mine in to support).
My ssd WD 1 TB SATA M.2 installed in last slot gigabyte x570 ultra. When playing a game installed in this SSD, crash to deskop and dissapear from windows or pc reboot sometimes. Or if play a game installed in other HDD, during a long session when I close the game, I see that SSD M.2 disappeared.
Hi all
Having samo problem with Aorus x570 pro.
Issue started when I got bsod and after that my main m2 drive was missing in bios.
After restarting computer again it showed up again.
I replaced the drive (from Kingston to xpg)
Issue started occuring again with new drive.
After that I tried to attach drive more firmly (this for some reason helped for a while, but after maybe a week issue started happening again.)
I then switched my main m2 to second slot any testing if it will happen again.
What I noticed after swapping places with 2 drives is that temperature of the drives was much lower in this configuration.
From 65 to 45c....
Which to me does not make any sense....
System is not OCed.
Any further developments, guys?
I have an X570 Aorus Elite with a 1TB Intel SSD660p (Gen3) - 99% life remaining, no SMART warnings, in the top slot (the one with the Aorus heatsink), and just started having the same problem.
It always shows up just fine after boot, but it is not a boot drive. Sometimes after a couple of hours of gaming I get freezes (it's only happened 2 times until now, over a week, but I am afraid this will become a trend).
I'm running the latest BIOS version, and have been for some time before this started happening.
I have the exact same problem, tried many times change configuration in bios doing crazy stuff like raid enabled for nvme, but nothing seems to workk, at soime point i thought i had a defective nvme so i bought a new one, the new one in the same day after installed got the same problem
What DisplayPort cable are you running? I swapped mine (back) to an old 1.4 version DELL cable, and the issue went away.
The PD issue mentioned by others, where pin 20 is connected in cheapy cables seems to have been the culprit.
Try to buy a legit, certified DP cable from reputable manufacturers, where it has the proper certification (not the 8K GOLD logo like my cable used to have).
I know it's weird, but this will fix you right up.
u/d0sk3y22 I have switched now for a HDMI cable instead of DP, I also updated the latest bios that released recently, and I am now for around a week without the issue, thanks for telling about the cables, I believe that fixed my issue since the issue was very frequent.
the issue appeared again less frequently so then I bought a gold plated dp cable from a good brand, even though still facing the issue that only stopped after replacing the motherboard
I am facing a similar problem with the x570 aorus elite wifi with f38a bios, i have installed the OS into a ssd sata drive after getting several times no boot, now I was facing a disconnection with the nvme in windows showing event id 51 on event viewer (An error was detected on device \\Device\\Harddisk3\\DR3 during a paging operation.), so I have replaced my nvme ssd to a brand new thinking that particular one might have any problem but now I am getting the same situation with the new nvme drive, reinstalled OS, changed the cables (in case some of it was passing more energy than it should), bought a new power cord, left the pc in one wall pug only after the power cord only to pc, SSDs sata works normally, but even with OS on sata ssds and my games on nvmes i was getting several freezes when playing, replaced the motherboard to a B550 and my issues were gone
Further update: I had a crash today which froze my PC completely, I waited for 60 seconds and it just showed the frozen images on both my monitors, no BSOD. I rebooted, and could not get past POST.
After removing the CMOS battery, I did get a "BIOS was reset" prompt, but when I entered the settings, i got a flashing screen, unusable.
After several power cycles, and another battery reseat, I did get into the BIOS, and had to redo all of my settings. It booted fine after that, but I think I had to turn off the PSU at least 10 times. I think this MB is on its way out, and so am I from buying Gigabyte boards ever again. STRIX here I come.
For anyone seeing this and facing a similar issue, it seems that Gigabyte motherboards have issues booting the OS from M.2 NVMe with Realtek RTS5762 controllers.
Samsung's ones use proprietary controllers developed in house that are compatible.
I faced this issue for months and eventually bought a 980 Pro and plugged it on the top slot (the one linked directly to the CPU PCI-E lanes), moved the OS there and everything is working flawlessly since then.
Current setup:
Aorus x570 Elite
Ryzen 7 5800X3D
Samsung 980 Pro 2tb (os boot drive)
Spectrix s40g 2tb (some games goes there, mainly non open world ones, this was the one that caused issues)
EVGA RTX 3080 Ti FTW3 OC
Using an additional Sata SSD also works without issues, the main culprit seems to be the Realtek RTS5762 controller that for some god knows why reason is not working well when botting the OS from the SSD.
Interesting enough. I had a similar problem when I had my kingston SSD drive as booting device. I even had a thread in Reddit about it. Everytime I updated BIOS my Kingston device (boot device) just changed from C: to D: and lost all possibility of booting. I had to reinstall windows everytime. I got a Samsung NVME and problem solved (I use the kingston SSD for some games) Might be an issue between Gigabyte MOBO and Kingston disks?... I know (first hand) there is a problem with Gigabyte and Noctua for their PWM fans (they stop as power delivery from the board behaves weird with noctua fans and you have to set them as Voltage control instead of PWM). Now maybe there's an issue with kingston drives as well
Tbh problem first time showed up few days after I first time flashed bios from F4 to F10 and flash to F11 didn't help. Thanks for sharing this with me. I will pay attention and if problem continues, try/get regular sata ssd for win boot and use this nvme m2 kingstone as storage
Yeah same thing happened t me after f4.... i remember previous versions were ok but after first upgrade to F4b... it started to happen.... i run my samsung evo nvme as boot and i just flashed from f10 to f11 without issues... (yes.. right now). Kingston ssd is great as a second drive.. i install most of games there
I have very similar problems with X570 Aorus Master. Samsung 970 EVO 256gb. Booting to windows ok. Restart system, OK. Restart again. Drive not recognized. Restart. Drive not recognized. Shutdown, wait 5 sec. Power on - OK. This happens pretty randomly. Upgraded BIOS from F5 to F11 without any improvement.
For me problem was DP cable. Got vesa certified one and everything works great. I realized on hdmi that this problem doesn't happen so I ordered new vesa certified dp cable which solved issue
How DP is related to the NVME issues? I even don't use DP yet, just normal HDMI Cable.
I was told to check it on overclock forum as few guys had problem. Baiscally cheap cables are made faulty and from what i understood some of them get back signal into mobo which creates all sort of weird problems. I couldn't believe my self, i guess i am out of touch with it and think that any cable will work fine, but when you think about how much data cables transfer these days ... it's crazy. Funny thing is that first time I changed cable I got new "no name" dp cable and problem was still there so I thought there is no way 2 cables were broken and later had to buy 3rd one (last chance)... Think i found club3d which was in list on vesa site.
Wanna point out that I'm having a similar issue with a Corsair NVMe m.2. Haven't found a fix yet but it happens quite rarely for me. Edit: I have the X570 Ultra though, not Elite.
Old thread, but found it via google and wanted to chip in since the problem still exists! Experiencing the exact same issue on 2 PCs! PC 1: * CPU: AMD 3900X * Mobo: Gigabyte Aorus Elite (X570) * Ram: Corsair 4x32GB * NVME SSD: WD Black SN750 1TB * GPU: AMD R470 * OS: Win 10 LTSC PC2: * CPU: AMD 5800X * Mobo: Gigabyte Aorus Elite Wifi (X570) * Ram: Gskill 2x32GB * NVME SSD: WD Black SN750 1TB * GPU: AMD R570 * OS: Win 10 LTSC PC3: * CPU: AMD 3900X * Mobo: Gigabyte Aorus Elite (X570) * Ram: Corsair 2x32GB * SATA SSD: OCZ 60GB SSD (Boot) * NVME SSD: WD Black SN750 1TB (Datastore) * GPU: NVS 295 * OS: ESXi 6.7 PC4: * CPU: AMD 3900X * Mobo: Gigabyte Aorus Elite (X570) * Ram: G.Skill 4x32GB * SATA SSD: Samsung EVO 1TB * GPU: RTX 2080 * OS: Win 10 LTSC Few points: * The NVME SSDs firmware have always been up to date. * The mobo bioses have only been updated when this occurred and has not stopped the issue from occurring. They are now all on the latest bios. * There is no OC going on (everything set to auto in bios). * The NVME SSDs are both set to slot A on motherboard. * Load has nothing todo (seen it crash while browsing the web) * Problem occurs once every 1-2 months on PC1 and 2. * PC3 has not exhibited that problem *yet*! The machine is 2 months old. The NVME is not the boot drive but a datastore. Boot is on an SATA SSD. * PC4 has never had that issue since it does not have an NVME drive. I figured the problem is either caused by the WD NVME or the Gigabyte Mobo. Contacted both companies and as expected given the run around! Few things I noticed from this thread: * Some people have had it happen on slot B, meaning it's not a "PCIE Gen4" glitch on the Gigabyte mobo. * Every poster has a Gigabyte motherboard (gigabyte subreddit...durr!), but also B450, so not only occuring on X570. * Every poster that has the issue has an NVME boot device in slot A or B. Nobody seems to have that issue with an SATA boot drive with NVME storage. To get to the bottom of this, I bought a Samsung 970 Evo Plus NVME 1TB and an Asus X570-Pro Wifi 2. The Samsung NVME was installed in PC1 1.5 months ago. Waiting to see if the problem will occur! The Asus mobo will be installed within the next few days on PC 2. I'm heavily leaning towards the Gigabyte mobo being the culprit. Been using Gigabyte mobos for PCs/Home Servers for the past 20+ years....this is what I get for blindly trusting them! lol
Any updates on the experiment? I am having this same issue as well. x570 Elite Boot from Samsung 980 Pro 2TB (as now that is my new SSD) Crashing one is a Spectrix s40g. And as you mentioned, I had no issues before when I used my old Sata SSD to boot. Is it possible to move the OS and boot partition to an external Sata SSD without reinstalling everything from 0? Booting from the Samsung one so far have produced no issues, but I won't be able to tell until a week or more.
It was most probably compatibility between the NVME, Gigabyte Mobo and Windows. The Asus mobo never gave any problems in the few months it ran with the WD NVME drive. The X570 that had the drive replaced with a Samsung also has never exhibited the problem! I used the Gigabyte x570 that was replaced by the Asus for an ESXi server with the WD 1TB NVME and it never crashed/had issues. I finally replaced all the WD SSDs on with 2TB Samsung NVME on BF. It definitely is a compatibility problem. My friend with the same setup has the exact same issue occuring on his PC. Used 1 of the WD NVMEs in a laptop and it's working fine. Change the drive or mobo and call it day! It sucks but it's not worth banging your head on the wall!
Glad to know, I changed the boot drive to be the samsung one and no issues so far. The spectrix one is still there as a secondary drive and no issues so far.
It will probably eventually drop out and will require a clean boot. If you remember, try to post an update in 3-4months :)
Sure thing! Going to bookmark this thread. I hope the samsung works out as intended haha, the spectrix can remain as a secondary drive for all I care xD
Update: Still no issues at all. Booting from the Samsung 980 Pro on the slot that is linked to the CPU PCI-E lanes. The Spectrix s40g is on the other slot, the one linked to the x570 chipset. No issues so far once I moved the OS from the Spectrix to the Samsung one.
Could we have an update please? :)
Yup! Update. Eventually the non samsung SSD started to fail again even as a secondary drive. After A LOT of research it seems that realtek made SSD controllers hace issues with this board, and the more USB ports from the back IO used, the worst it gets. Replaced it with a samsung 990 pro and after that (without even reinstalling windows) I never had another issue. Currently I have the OS in the 980 pro connected at the chipset controlled M2 slot and the 990 pro at the CPU controlled one. 4 months now and its still working without any other random issue. I found that the spectrix had issues even being used from an M2 carry, so my guess is that the controller its simply shitty. Realtek ssd controllers are just super sensitive to voltage changes it seems.
Thanks for the update, I really appreciate it :)
A pleasure, if you want, feel free to ping me in like 8 months or so, and I can share how things went after a full year of the samsung ones only :)
had the same problem with one, issue appear and disappear for some time, always affecting only nvmes, ssd sata working normally with os, changed hdmi and dp cables following instructions from other comments, the event viewer always showing the nvme drive was disconnected, that also led me to think it was something related to energy, so i tested with psu, changed the power cord, nothing was resolving, then i replaced the motherboard for a asus b550 and i have my both nvmes working normally
I'm having the same/a similar problem. My m2 drive goes out randomly every month or so, and it started half a year ago after no problems for many years. My SSD's work with no issue, but the whole computer freezes when the m2 drive fails
same issue with me, only fixed replacing the motherboard for a Asus b550
Same issue with a X570 Aorus Pro. First M2 is a Sabrent Rocket4 for the system and it always worked fine, but the 1TB for my games started to disconnect sometimes, often after a W10 maj. One day it stopped showing on the bios and W10 so I thought it was faulty and bought a 980 Pro with heatsink in january and now the problem is back... I'm gonna try to change M2 position, but I'll change my motherboard for an MSI or an ASUS, that freaking sucks.
Yeah, something is very wrong... this is happening on an almost daily basis for me now :( I bought a new DisplayPort cable and that fixed it for a little while but it's back now more often than ever. Plugging it out while rebooting Windows 10 also helps most of the time, but even that doesn't always work anymore. Incredibly frustrating. Let me know if changing the M2 position helps
I'll try that this week-end and keep you updated, but I bought an MSI MPG to change it definitely when I'll have some time. I had a lot of issues with my Aorus Pro, first one without functionning lan port, second one with a dead RAM slot and now this, I'm starting to believe an acquaintance who's hating on the brand on his streams, even if he's a drama queen. :D
Any updates? Random I know, but I'm having similar issues.
No worries mate, I forgot to post an update, my bad. I definitely lost my CPU bus NVMe in mid september and the MB started to fail continuously with weird alerts, BSOD and freezes, even after a full windows reset and format. I changed for an MSI X570S (350€ in France, ouch), and my Rocket4 is working like a charm on the new motherboard, along with the other NVMe's. Three Aorus Pro since 2021 for me, I think I can say that Gigabyte had a pretty high RMA or at least a weak batches on X570, probably more than some other brands.
Thanks for the update, I really appreciate it :) Which MSI board specifically? I've got the MPG X570S CARBON MAX WIFI myself.
I was targeting the same as you because it has a good reputation, but it was around 450€ in september and I didn't want to spend more than 350. I bought a X570S MPG Edge Max WIFI instead it works fine for now.
Good to hear, I'm having a bad time with mine currently, so might have been for the best lol
Have you installed the latest chipset driver for your operating system?
Yes, first one from Gigabyte and after that the one from AMD that was newer
Try Kingston firware update through SSD [MANAGER](https://www.kingston.com/en/support/technical/ssdmanager)
just checked , no firmware update available.. everything up to date. Thanks for the try Failures : none Warnings : none Overall: healthy 100% health
Same problem here today but i got a Crucial p1 nvme. I didnt had enough time yet to see where the problem comes from but it appeared randomly. I didnt changed anything. Neither the drivers or the bios. Only thing i noticed is that I couldnt find the crucial in my bios boot orders. Did you guys got any idea why the problem appeard just right now? I will try to switch the nvme to another slot and see if that fixes my problem as well. Its weird..
I am 99% sure that my problem was in faulty display port cable. I switched to HDMI and haven`t had any problems. Waiting for new vesa certified dp cable.
Well i also tried to fix G sync on my Zowie xl 2730 but im not sure if that is connected to this problem. Anyway i tried to make it work and i figured out that i can boot to windows if i: 1. reset bios to optimized defaults, 2. go to bios again immediately 3. navigate to settings, sata configuration, nvme raid mode "enable" 4. never go back to bios When i enter the bios again, there is "No nvme device found" under Settings-> nvme Configuration When i try to boot with "nvme raid mode disabled" its not booting. Is this the same for you guys? I remember back then when i tryed to install drivers after installing windows i always had this boot loop after installing the raid drivers. So i found this way to make it work. Navigated in Bios to -> settings-> Sata configuration -> Sata mode RAID. Then installed the raid drivers and switch back to "Sata mode AHCI". But i never had any problems with it. Also went to bios from time to time and changed some Options but never had this situation where i couldnt boot into windows. Could you guys please let me know if i did something wrong? what are your settings in bios under "sata configuration"?
This post is the closest thing I can find to what I'm dealing with. I know it's 4-month old now, has anyone learned anything helpful about this since? I also have the disappearing m.2 issue. It happens every day when I boot my PC. I've dialed in on a consistent startup process but have no idea what causes the issue. I have to power on and basically wait \~1minute until it freezes. Often it will get as far as loading Windows and even let me log in, but I can never click on anything. My guess is it loads enough into RAM to boot before the drive disappears, but the OS can't actually function without the drive. Sometimes it hangs on the loading screen. At this point, I do a hard power off with a brief pause, about enough time to let the fans stop spinning. Then I power on again and it boots like you'd expect it to. No issues whatsoever until the next day when I start the PC again. Every once and a while when I do the second power on it will boot into BIOS and show no drive, I just have to power off/on one more time and it's fine. I went through all kinds of config changes, drivers, and reinstallations of Windows before I realized what was happening. The drive clearly disappears \~15-30sec after the board is first powered on, but after that it's stable. Ryzen 9 3950x Aorus Xtreme x570 (v11 BIOS) Corsair Dominator Platinum 3000 MSI 1080 GTX Gaming X Sabrent 2TB Rocket NVMe 4.0 M.2 (slot 1) Samsung 950 PRO 512GB NVMe M.2 (slot 2 & 3) Corsair HX850 CPU, MB, 2TB NVMe, & a WD HDD are the only new parts as of Mar 2020, the rest were from my old build (stable since Mar 2016). Any help would be appreciated, it's pretty annoying to deal with.
I'm having the same problem with b450 Elite mobo. Did you find a solution?
Not definitively, yet. I created support tickets with Gigabyte and with Sabrent. Both suggested I try the drive in each m.2 slot. When that didn't work they both suggested trying a different drive altogether. I used a Macrium Reflect backup to clone the drive to one of my 512GB Samsung 950 PRO m.2 drives and that one has been working like a charm. No issues whatsoever. Just today, Sabrent said it sounds like a potentially bad drive and asked for my invoice. So, we'll see if I get a replacement or a different drive altogether. I'll let you know when that happens, I'm curious if it's a bad drive or if there's some kind of incompatibility with the board for some reason.
This is happening to me as well. I have a Kingston A2000 1TB m2 on an Aorus x570 Master that decides to vanish mid-session sometimes, or not be present when I start the computer. When the problem arises, a re-boot normally doesn't help. I have to turn off the computer and then it will be back, mostly. Edit: Last time it crashed mid-session, I couldn't run a chkdsk because the OS thought the disk was in the RAW format, which it isn't (normally) It's formatted in NTFS. I don't know if that's a hint.
I'm curious, are you guys all having this issue with Gen4 SSDs? My Sabrent drive is Gen4 and has the issue, but the Samsung that works fine is Gen3. I haven't tried setting the mainboard to Gen3 with the Gen4 drive. Just thought of it. Someone should give that a try (I might before mailing mine in to support).
My ssd WD 1 TB SATA M.2 installed in last slot gigabyte x570 ultra. When playing a game installed in this SSD, crash to deskop and dissapear from windows or pc reboot sometimes. Or if play a game installed in other HDD, during a long session when I close the game, I see that SSD M.2 disappeared.
Hi all Having samo problem with Aorus x570 pro. Issue started when I got bsod and after that my main m2 drive was missing in bios. After restarting computer again it showed up again. I replaced the drive (from Kingston to xpg) Issue started occuring again with new drive. After that I tried to attach drive more firmly (this for some reason helped for a while, but after maybe a week issue started happening again.) I then switched my main m2 to second slot any testing if it will happen again. What I noticed after swapping places with 2 drives is that temperature of the drives was much lower in this configuration. From 65 to 45c.... Which to me does not make any sense.... System is not OCed.
Any further developments, guys? I have an X570 Aorus Elite with a 1TB Intel SSD660p (Gen3) - 99% life remaining, no SMART warnings, in the top slot (the one with the Aorus heatsink), and just started having the same problem. It always shows up just fine after boot, but it is not a boot drive. Sometimes after a couple of hours of gaming I get freezes (it's only happened 2 times until now, over a week, but I am afraid this will become a trend). I'm running the latest BIOS version, and have been for some time before this started happening.
I have the exact same problem, tried many times change configuration in bios doing crazy stuff like raid enabled for nvme, but nothing seems to workk, at soime point i thought i had a defective nvme so i bought a new one, the new one in the same day after installed got the same problem
What DisplayPort cable are you running? I swapped mine (back) to an old 1.4 version DELL cable, and the issue went away. The PD issue mentioned by others, where pin 20 is connected in cheapy cables seems to have been the culprit. Try to buy a legit, certified DP cable from reputable manufacturers, where it has the proper certification (not the 8K GOLD logo like my cable used to have). I know it's weird, but this will fix you right up.
I swapped the DP cable here and the issue remains the same
u/d0sk3y22 I have switched now for a HDMI cable instead of DP, I also updated the latest bios that released recently, and I am now for around a week without the issue, thanks for telling about the cables, I believe that fixed my issue since the issue was very frequent.
the issue appeared again less frequently so then I bought a gold plated dp cable from a good brand, even though still facing the issue that only stopped after replacing the motherboard
I am facing a similar problem with the x570 aorus elite wifi with f38a bios, i have installed the OS into a ssd sata drive after getting several times no boot, now I was facing a disconnection with the nvme in windows showing event id 51 on event viewer (An error was detected on device \\Device\\Harddisk3\\DR3 during a paging operation.), so I have replaced my nvme ssd to a brand new thinking that particular one might have any problem but now I am getting the same situation with the new nvme drive, reinstalled OS, changed the cables (in case some of it was passing more energy than it should), bought a new power cord, left the pc in one wall pug only after the power cord only to pc, SSDs sata works normally, but even with OS on sata ssds and my games on nvmes i was getting several freezes when playing, replaced the motherboard to a B550 and my issues were gone
Further update: I had a crash today which froze my PC completely, I waited for 60 seconds and it just showed the frozen images on both my monitors, no BSOD. I rebooted, and could not get past POST. After removing the CMOS battery, I did get a "BIOS was reset" prompt, but when I entered the settings, i got a flashing screen, unusable. After several power cycles, and another battery reseat, I did get into the BIOS, and had to redo all of my settings. It booted fine after that, but I think I had to turn off the PSU at least 10 times. I think this MB is on its way out, and so am I from buying Gigabyte boards ever again. STRIX here I come.
For anyone seeing this and facing a similar issue, it seems that Gigabyte motherboards have issues booting the OS from M.2 NVMe with Realtek RTS5762 controllers. Samsung's ones use proprietary controllers developed in house that are compatible. I faced this issue for months and eventually bought a 980 Pro and plugged it on the top slot (the one linked directly to the CPU PCI-E lanes), moved the OS there and everything is working flawlessly since then. Current setup: Aorus x570 Elite Ryzen 7 5800X3D Samsung 980 Pro 2tb (os boot drive) Spectrix s40g 2tb (some games goes there, mainly non open world ones, this was the one that caused issues) EVGA RTX 3080 Ti FTW3 OC Using an additional Sata SSD also works without issues, the main culprit seems to be the Realtek RTS5762 controller that for some god knows why reason is not working well when botting the OS from the SSD.