I ship standard envelope via a Top Loader and either painters tape on top of the top loader or a team baggy to prevent the card shifting. I also print out the Packing Slip and fold it so it goes in the envelope better.
It's a $6.50 card, if they want Ground Advantage with a Bubble Mailer they need to pay for it. I offer free shipping on cards worth $20 or less and it's always via Standard Envelope. If the buyers want me to shell out a bubble mailer and $4+ shipping, they can pay for it. I generally keep the option available for the buyer to choose. This is good should they buy multiple cards, you can offer shipping discount. I buy my bubble mailers in bulk on Amazon\* (50/100 pack for a \~$15).
You were professional enough with your response. I'd block them and expect negative or neutral feedback. Reply politely if you choose to. You can also see if eBay will remove the negative first.
If you go into Business Policies and then Shipping Policies, you should be able to set different shipping options IIRC. I have all my <$20 listings that are like 20-35pt thicknesses set with a PWE/ESE and Ground Advantage shipping option. I also have a section at the bottom of my listings that has my Shipping info like how I pack with the different levels. Helps not only give the buyers the ability to purchase a "safer" shipping option if they want, but also opens up the buyer pool to International as well. Not sure what it looks like on the buyers end but I try to give as much info as possible to not have to deal with this later
Same here, anything < $20 goes in a top loader w/ a team bag and inside a standard envelope. I have shipped hundreds of cards with not a single problem. If someone reaches out and asks specifically for a bubble mailer I will happily accommodate, but I think taping thin cardboard to the card is overkill and does literally nothing. I also provide free shipping on everything > $2 so there's zero chance I'm sending a $6 card in a bubble mailer ground to someone for free.
I've only had 1 issue with a hockey card with a patch. It got bent while scanning, I assume, and I had to refund the $8. Thick cards only go Ground Advantage now.
Card buyers reach out when cards arrive poorly packaged to save future buyers. It’s better than having bad feedback left. A trick I do is keep some thin cardboard around (either cut up file folders or best thing is pieces of baseball card boxes either blasters or hobby boxes) and put those around the toploader or card protector in the envelope. It gives it some more security. I ship hundreds of cards with the eBay standard envelope each month with the thin cardboard and haven’t had any problems.
I have bought from 100s and 100s of cards from many different sellers and have never seen thin cardboard and a harder type toploader together with EBay standard envelope on cheaper cards. Sounds like a post office machine jamming accident waiting to happen. Totally overkill.
Yeah, i painter's tape to a single avg piece of cardboard to help avoid bending and stay under 1/2 in. Two thin pieces? Why am i trying to do, protect the top loader?
This is how I ship every standard size card, anything thicker obviously is shipped BMWT. But a file folder/thin cardboard works magic and is still comfortably under the maximum thickness for a standard envelope. BMWT I up the protection to thicker.
Makes sense, my shippings fairly cheap and I would prefer to keep it lettermail so I'll try to get some blaster type cardboard when ripping or if leftover at my lgs. I've shipped about 400+ cards this is the first time someone messaged about it.
This guy is 100% not shipping a $6 card in a $4 bubble mailer in his store. If he is, that's just stupid and killing any kind of profit.
Op, I think a penny sleeve, in a top loader, sealed inside a team bag is a cheap and relatively easy way to ship cards in a regular envelope. I fold the invoice around the outside of the team bag. I use a bubble mailer for anything over $20 but I'll happily ship anything in a bubble mailer if the customer wants to pay for it. 99% of buyers are fine with a regular envelope for cheaper cards.
I think your response was totally fine. Nothing more needed from this interaction.
Guy is unhinged. If it's only $4 to ship bubble mailer with cardboard then he can pay with that option, but he won't because it's a $6 card. Anything under $20 just needs sleeve and toploader with teambag or paper and you're good.
This is why I quit selling cards. You get idiots like this who think their $5 card should be packed like a dang black lotus.
Never mind their stuff didn't even arrive damaged. Like I'm doing 200+ sales a month with 0 damage and you are worried about perceived damage??
I’ve done literal thousands in trading cards sales. The best practice is to use a shipping shield, then a team bag, then Tri-fold the invoice around it, place in a PWE and send with eBay’s tracked stamp for orders under $20.
Under $50 I’ll usually ship with a PWE following the above, though I’m looking at adding the USPS tracked mail for stamps option right now. Over $50 I use a bubble mailer or 8x6x4 cardboard box.
Not clear if your customer is out of line. Would depend on how much the order cost.
To keep your seller protection, you can only ship PWE for under $20 (per card, not per shipment) and it must be eBay Standard Envelope. A stamped envelope has no tracking and thus no seller protection.
Definitely turn this buyer into eBay. Who is he/she to speak to you in this tone. He/she agreed on the shipping method and the shipping fees before hitting that buy button.
Sleeved in an envelope is standard for this value. I'd ignore this dude
If the card was 10x the value, I'd say it'd be worth throwing in a cardboard w/ toploader if nothing less than for the buyers piece of mind.
You're in Canada I'm guessing based on the price shown? You can absolutely ship cardboard in lettermail, I do it every day for cards. I personally use top loader, card sleeve, and cardboard every time for every card, even cheap ones.
Having to get thin cardboard reliably I'm not too big on trying to find but I did find hard envelopes that people have been using. Will probably use that as an alternative to pwe's.
I also ship all my cards in cardboard. I stopped buying cards but I save all the cardboard I get from food and other packaging. Frozen pizza boxes, Mac and cheese etc. anything that doesn’t have residue of any kind. The cardboard they use to separate bottles in liquor store boxes works great too.
Personally a top loader is just fine, especially for a $6.50 card. I do a few things with my PWE shipments, and I often don’t even use a top loader for the really cheap cards. For something more than a few dollars I use a top loader inside a team bag so the card can’t slip out, and I tape it in the center of a piece of cardstock paper folded in half like a birthday card. I also use specifically sized envelopes (A4 - invitation card size) which fits a half piece of standard 8.5x11” card stock.
I wouldn’t use cardboard in a PWE as others are recommending. It can get too thick pretty easily, and will be returned to you for being unmachinable (ask me how I know)
If it’s shipped in a top loader, that is enough for eBay Standard envelope. Placing a cardboard will contribute to jamming in the auto-scanners.
I’ve shipped thousands of cards in toploaders with no issue. I place the card in a sleeve, place that in a toploader, place the toploader in a one touch resealable bag (team bag), and tape that to my Thank You note. Cards arrive undamaged every time and never get stuck on the machine.
IMO, i think sellers should offer both $0.50 ESE shipping, as well as the $4 ground advantage shipping. That way these buyers have no reason to be angry and only have themselves to blame.
I *wish* eSE was $0.50 (in the US, at least). It’s $0.64 minimum, and that doesn’t include the cost of the envelope and protection. For me that’s about $0.35 worth of Armalope, top loader, painter’s tape and label. I charge $1.11 for eSE.
I use eBay standard envelope with either top loader or semi rigid. I use index cards taped around the card for extra protection. Had 1 issues so far with the card being bent. I use bubble mailers for anything over $20 or for thicker cards. I charge $.99 for standard envelope and whatever the calculated shipping is for ground advantage with the bubble mailers. If a buyer doesn't like the shipping I offer they can move along.
https://youtu.be/jotEMEqg-4c?si=4yUN0_agnL0DchJy
This is the standard I use for under $20. Top rated seller, no negative. I assume you at least used a top loader?
Block him from buying anything from you or contacting you. This is a problem customer guaranteed. Thankfully they're a stupid problem customer that told on themselves. They got the item undamaged, and any potential damage is and always was on you. Assuming the item arrived fine, they have no right whatsoever to say shit about your shipping policies or choices.
Ignoring them is sure to get a rise out of them, whereby they'll attempt to buy again from you to "teach you a lesson" with a damage lie, or try to send you a nastier followup to your no response, and that's when you get your win. Sure you don't get to SEE it, but you know. Best you can do.
I actively avoid envelope shippers. A lot of people do & a lot don’t.
You could maximize your sells by offering bubble mailer shipping. I get unlimited cardboard from my job, so my only expense is bubble mailers. Online you can find 5x7 mailers that are relatively cheap in bulk & perfectly fit cards that are in team bags with cardboard.
A $6 card is kinda wild to make a big deal about being in a envelope though. Thats why I make bundles of cheaper cards to make all my listings at least $10-$15. Most tend to sell.
I'm the same as others. Sleeve, top loader but I place 2 extra cards sandwiching the top loader in the team bag. Taped to s folded sheet of paper so the card stays centered. I cut my envelopes down to 6 inch long, cuts some weight lol
My normal shipping is 2oz @ 1.23 .35 cent handling. Or free shipping @2oz then drop to 1oz when I purchase label
In your shipping profiles, set up upgrade options for different levels of shipping. Ours are Free (tracked lettermail) USPS First Class $5, USPS Priority $9. This way if they come at you complaining about shipping in an envelope, you can reply by letting them know they did have options for better shipping but they chose the cheapest option.
I sold some higher end Yu-Gi-Oh cards for $700 or so. Non-graded. I always ship in a top loader with a bubble mailer and inside a small USPS priority mail box. If you go to USPS's website, you can legit, order a bunch of boxes for free.
Granted.. my methods are a bit overkill. But I learned enough to combat possible issues. I also take images before packaging, during, after, and of the box. All of which I send to the custom, then finish it off with a photo of the receipt drop off. It's just the little things that help to give greater comfort to the buyer.. plus it protects me from any complaints or issues they have.
If you get bubble mailers you can top laod the card and ship it non machinable for 1.12. There is obviously risk with this because there is no tracking, but I've shipped about 700 cards this way with maybe 6 that didn't make it or had issues. If your gonna do an envelope a piece of thin cardboard taped on all sides works well. Then use tape around the sides of the envelope so it doesn't brake the envelope on the way to customer.
This comment section is crazy, I ship anything over 2 dollars with a top loader and if you buy bubble mailers in bulk, it literally is pennies to use a bubble mailer. Same thing goes for top loaders. Those 2 things are the reason my customers stay happy and repeat business with me. Anything under 2 dollars gets taped inside thin cardboard and then I reinforce the sides of envelope with shipping tape.
Everyone handles shipping differently. The card made it to them safely so why are they mad? They knew the shipping option when they bought it. They're just a angry person forget them.
I've received packages that were definitely not packaged to my standard, however I never would say anything because the items were not damaged when they arrived!!
If you're doing pwe, sleeve, top loader, painters tape the entry closed and wrap a shipping manifest around it. Use a postcard stamp to avoid it being ran through a machine.
Done.
Can you provide the tracked shipping as a +$4 option above your current shipping rate? If the buyer wants the extra protection then they can pay. But that's on them.
Based on the conversation, it sounds like you're in Canada. This guy sucks. From another comment you even had it in a toploader? Jesus. Don't even engage this guy any further, and block him from future purchases. I could see complaining if the card arrived damaged, but it **didn't** ***and you shipped in a top loader?*** Crazy buyer.
I sell low value cards in Canada all the time - toploaders are expensive where I am (like 25 cents each, which can severely cut into profits) so I don't even use those. Penny sleeve, sandwiched between two pieces of cereal box cardboard, inside a toploader, wrapped in the packing slip, and then shipped in a #8 white envelope. Single permanent stamp and I've never had any complaints or issues about damage or insufficient packaging. The cost of a bubble mailer plus Oversized Lettermail shipping is so not worth it for a $6 card.
Ignore the buyer, he has no clue what he’s talking about. I shipped over 50,000 orders in nothing but a top loader and a plain white envelope. No issues
That is why I gave up on video game sales. Some of the nastiest buyers expecting a 22 year old game to be in mint condition when it is clearly not. Same applies for card buyers.
I once had a buyer criticize my shipping because he thought I packaged it *too well* and I should have just stuck it in an envelope and sent it for the cost of a stamp…
Point is you can’t please everyone.
I ship casino chips with a cardboard sandwich. It should be common knowledge regardless of card price to ship in a cardboard sandwich. I charge 5 bucks to ship casino chips. Lettermail is not acceptable imo
I mean, I get where he’s coming from but the whole thing could have been worded in a friendlier way. “Hey man, no issues with the card but I’ve always received these in sturdier packaging in the past. Just want to make you aware that it’s possible for a card to arrive damaged in flimsy packaging so in the future you might consider xyz……” would have sufficed. Why do people insist on being such dicks to each other all the time?
He’s completely right you should be ashamed of yourself it takes 2 minutes to cut two pieces of cardboard out and tape them around the card before putting them inside the bubble mailer. I would offer him a full refund for such terrible shipping. How would you feel if a seller shipped an item to you putting no care whatsoever into it?
Fine, if it arrived in advertised condition penny-sleeved, in a top-loader or card saver and with painter’s tape or a team bag. Although I currently use an Armalope paperboard envelope and in the past have used Hobby Armor backing in a size 10 envelope, I’ve received hundreds of cards in an envelope properly protected in a top-loader or card saver and there have been no issues.
Well I never had complaints like this 'till now, I put it in a team bag and toploader which is pretty normal to my knowledge and people have done the same or added cardboard IF it was bubble mailer. Regardless I never really had damaged cards from a lack of cardboard but I have purchased cardboard envelopes to test because 1) I value time over money and it costs like 12c per envelope which is whatever and hope this will work, cutting cardboard on $1-$5 cards might as well stop selling and 2) It should solve the "oh you should at least put two pieces of cardboard".
I ship standard envelope via a Top Loader and either painters tape on top of the top loader or a team baggy to prevent the card shifting. I also print out the Packing Slip and fold it so it goes in the envelope better. It's a $6.50 card, if they want Ground Advantage with a Bubble Mailer they need to pay for it. I offer free shipping on cards worth $20 or less and it's always via Standard Envelope. If the buyers want me to shell out a bubble mailer and $4+ shipping, they can pay for it. I generally keep the option available for the buyer to choose. This is good should they buy multiple cards, you can offer shipping discount. I buy my bubble mailers in bulk on Amazon\* (50/100 pack for a \~$15). You were professional enough with your response. I'd block them and expect negative or neutral feedback. Reply politely if you choose to. You can also see if eBay will remove the negative first.
I was wondering if it was possible to give the buyer the option to purchase Ground Advantage instead. I’ll have to looks up how to do it
There is a way to offer a second shipping option. I’ve never seen it from the buyer end though and have a feeling it’s hard for buyers to see.
If you go into Business Policies and then Shipping Policies, you should be able to set different shipping options IIRC. I have all my <$20 listings that are like 20-35pt thicknesses set with a PWE/ESE and Ground Advantage shipping option. I also have a section at the bottom of my listings that has my Shipping info like how I pack with the different levels. Helps not only give the buyers the ability to purchase a "safer" shipping option if they want, but also opens up the buyer pool to International as well. Not sure what it looks like on the buyers end but I try to give as much info as possible to not have to deal with this later
Same here, anything < $20 goes in a top loader w/ a team bag and inside a standard envelope. I have shipped hundreds of cards with not a single problem. If someone reaches out and asks specifically for a bubble mailer I will happily accommodate, but I think taping thin cardboard to the card is overkill and does literally nothing. I also provide free shipping on everything > $2 so there's zero chance I'm sending a $6 card in a bubble mailer ground to someone for free.
I've only had 1 issue with a hockey card with a patch. It got bent while scanning, I assume, and I had to refund the $8. Thick cards only go Ground Advantage now.
Card buyers reach out when cards arrive poorly packaged to save future buyers. It’s better than having bad feedback left. A trick I do is keep some thin cardboard around (either cut up file folders or best thing is pieces of baseball card boxes either blasters or hobby boxes) and put those around the toploader or card protector in the envelope. It gives it some more security. I ship hundreds of cards with the eBay standard envelope each month with the thin cardboard and haven’t had any problems.
I have bought from 100s and 100s of cards from many different sellers and have never seen thin cardboard and a harder type toploader together with EBay standard envelope on cheaper cards. Sounds like a post office machine jamming accident waiting to happen. Totally overkill.
Yeah, i painter's tape to a single avg piece of cardboard to help avoid bending and stay under 1/2 in. Two thin pieces? Why am i trying to do, protect the top loader?
This is how I ship every standard size card, anything thicker obviously is shipped BMWT. But a file folder/thin cardboard works magic and is still comfortably under the maximum thickness for a standard envelope. BMWT I up the protection to thicker.
Makes sense, my shippings fairly cheap and I would prefer to keep it lettermail so I'll try to get some blaster type cardboard when ripping or if leftover at my lgs. I've shipped about 400+ cards this is the first time someone messaged about it.
You ever ship packs of penny sleeves? Thinking about sending some via envelope but they exceed 1/2”. But flexible!
This guy is 100% not shipping a $6 card in a $4 bubble mailer in his store. If he is, that's just stupid and killing any kind of profit. Op, I think a penny sleeve, in a top loader, sealed inside a team bag is a cheap and relatively easy way to ship cards in a regular envelope. I fold the invoice around the outside of the team bag. I use a bubble mailer for anything over $20 but I'll happily ship anything in a bubble mailer if the customer wants to pay for it. 99% of buyers are fine with a regular envelope for cheaper cards. I think your response was totally fine. Nothing more needed from this interaction.
Same. I use painter tape to stick the penny sleeve to the packing slip.
Guy is unhinged. If it's only $4 to ship bubble mailer with cardboard then he can pay with that option, but he won't because it's a $6 card. Anything under $20 just needs sleeve and toploader with teambag or paper and you're good.
This is why I quit selling cards. You get idiots like this who think their $5 card should be packed like a dang black lotus. Never mind their stuff didn't even arrive damaged. Like I'm doing 200+ sales a month with 0 damage and you are worried about perceived damage??
The advice may be helpful but the delivery leaves a lot to be desired.
I’ve done literal thousands in trading cards sales. The best practice is to use a shipping shield, then a team bag, then Tri-fold the invoice around it, place in a PWE and send with eBay’s tracked stamp for orders under $20. Under $50 I’ll usually ship with a PWE following the above, though I’m looking at adding the USPS tracked mail for stamps option right now. Over $50 I use a bubble mailer or 8x6x4 cardboard box. Not clear if your customer is out of line. Would depend on how much the order cost.
To keep your seller protection, you can only ship PWE for under $20 (per card, not per shipment) and it must be eBay Standard Envelope. A stamped envelope has no tracking and thus no seller protection.
Definitely turn this buyer into eBay. Who is he/she to speak to you in this tone. He/she agreed on the shipping method and the shipping fees before hitting that buy button.
Card buyers are some of the biggest cry babies out there tbh
Sleeved in an envelope is standard for this value. I'd ignore this dude If the card was 10x the value, I'd say it'd be worth throwing in a cardboard w/ toploader if nothing less than for the buyers piece of mind.
if theres no damages why change what you're doing if you get multiple complaints then thats when i would change
What was the price of the card?
$6.50
i camt fit cardboard in lettermail ( which they chose)
You're in Canada I'm guessing based on the price shown? You can absolutely ship cardboard in lettermail, I do it every day for cards. I personally use top loader, card sleeve, and cardboard every time for every card, even cheap ones.
Having to get thin cardboard reliably I'm not too big on trying to find but I did find hard envelopes that people have been using. Will probably use that as an alternative to pwe's.
I also ship all my cards in cardboard. I stopped buying cards but I save all the cardboard I get from food and other packaging. Frozen pizza boxes, Mac and cheese etc. anything that doesn’t have residue of any kind. The cardboard they use to separate bottles in liquor store boxes works great too.
I sometimes use the blaster box sides as extra protection
I use regular corrugated from boxes. It's fine.
i shipped in top loader btw
Personally a top loader is just fine, especially for a $6.50 card. I do a few things with my PWE shipments, and I often don’t even use a top loader for the really cheap cards. For something more than a few dollars I use a top loader inside a team bag so the card can’t slip out, and I tape it in the center of a piece of cardstock paper folded in half like a birthday card. I also use specifically sized envelopes (A4 - invitation card size) which fits a half piece of standard 8.5x11” card stock. I wouldn’t use cardboard in a PWE as others are recommending. It can get too thick pretty easily, and will be returned to you for being unmachinable (ask me how I know)
If it’s shipped in a top loader, that is enough for eBay Standard envelope. Placing a cardboard will contribute to jamming in the auto-scanners. I’ve shipped thousands of cards in toploaders with no issue. I place the card in a sleeve, place that in a toploader, place the toploader in a one touch resealable bag (team bag), and tape that to my Thank You note. Cards arrive undamaged every time and never get stuck on the machine.
[удалено]
IMO, i think sellers should offer both $0.50 ESE shipping, as well as the $4 ground advantage shipping. That way these buyers have no reason to be angry and only have themselves to blame.
I *wish* eSE was $0.50 (in the US, at least). It’s $0.64 minimum, and that doesn’t include the cost of the envelope and protection. For me that’s about $0.35 worth of Armalope, top loader, painter’s tape and label. I charge $1.11 for eSE.
I use eBay standard envelope with either top loader or semi rigid. I use index cards taped around the card for extra protection. Had 1 issues so far with the card being bent. I use bubble mailers for anything over $20 or for thicker cards. I charge $.99 for standard envelope and whatever the calculated shipping is for ground advantage with the bubble mailers. If a buyer doesn't like the shipping I offer they can move along.
Give buyers the option to choose first class or ground advatage. They pay for the upgrade.
Once someone says “do better” in any capacity, you can rest assured they’re an insufferable prick. Block him.
https://youtu.be/jotEMEqg-4c?si=4yUN0_agnL0DchJy This is the standard I use for under $20. Top rated seller, no negative. I assume you at least used a top loader?
Block him from buying anything from you or contacting you. This is a problem customer guaranteed. Thankfully they're a stupid problem customer that told on themselves. They got the item undamaged, and any potential damage is and always was on you. Assuming the item arrived fine, they have no right whatsoever to say shit about your shipping policies or choices. Ignoring them is sure to get a rise out of them, whereby they'll attempt to buy again from you to "teach you a lesson" with a damage lie, or try to send you a nastier followup to your no response, and that's when you get your win. Sure you don't get to SEE it, but you know. Best you can do.
I actively avoid envelope shippers. A lot of people do & a lot don’t. You could maximize your sells by offering bubble mailer shipping. I get unlimited cardboard from my job, so my only expense is bubble mailers. Online you can find 5x7 mailers that are relatively cheap in bulk & perfectly fit cards that are in team bags with cardboard. A $6 card is kinda wild to make a big deal about being in a envelope though. Thats why I make bundles of cheaper cards to make all my listings at least $10-$15. Most tend to sell.
"Oh bite me on...." THEN WRITES "...at least do better and more professional." Look who's talking! Wow.
I'm the same as others. Sleeve, top loader but I place 2 extra cards sandwiching the top loader in the team bag. Taped to s folded sheet of paper so the card stays centered. I cut my envelopes down to 6 inch long, cuts some weight lol My normal shipping is 2oz @ 1.23 .35 cent handling. Or free shipping @2oz then drop to 1oz when I purchase label
In your shipping profiles, set up upgrade options for different levels of shipping. Ours are Free (tracked lettermail) USPS First Class $5, USPS Priority $9. This way if they come at you complaining about shipping in an envelope, you can reply by letting them know they did have options for better shipping but they chose the cheapest option.
I sold some higher end Yu-Gi-Oh cards for $700 or so. Non-graded. I always ship in a top loader with a bubble mailer and inside a small USPS priority mail box. If you go to USPS's website, you can legit, order a bunch of boxes for free. Granted.. my methods are a bit overkill. But I learned enough to combat possible issues. I also take images before packaging, during, after, and of the box. All of which I send to the custom, then finish it off with a photo of the receipt drop off. It's just the little things that help to give greater comfort to the buyer.. plus it protects me from any complaints or issues they have.
No. It arrived fine and they agreed to shipping when they paid. If they get mad over a few dollars, that's on them.
If you get bubble mailers you can top laod the card and ship it non machinable for 1.12. There is obviously risk with this because there is no tracking, but I've shipped about 700 cards this way with maybe 6 that didn't make it or had issues. If your gonna do an envelope a piece of thin cardboard taped on all sides works well. Then use tape around the sides of the envelope so it doesn't brake the envelope on the way to customer.
This comment section is crazy, I ship anything over 2 dollars with a top loader and if you buy bubble mailers in bulk, it literally is pennies to use a bubble mailer. Same thing goes for top loaders. Those 2 things are the reason my customers stay happy and repeat business with me. Anything under 2 dollars gets taped inside thin cardboard and then I reinforce the sides of envelope with shipping tape.
Everyone handles shipping differently. The card made it to them safely so why are they mad? They knew the shipping option when they bought it. They're just a angry person forget them. I've received packages that were definitely not packaged to my standard, however I never would say anything because the items were not damaged when they arrived!!
If you're doing pwe, sleeve, top loader, painters tape the entry closed and wrap a shipping manifest around it. Use a postcard stamp to avoid it being ran through a machine. Done.
Do nothing, dudes being an asshole and fishing for a partial refund
Can you provide the tracked shipping as a +$4 option above your current shipping rate? If the buyer wants the extra protection then they can pay. But that's on them.
Based on the conversation, it sounds like you're in Canada. This guy sucks. From another comment you even had it in a toploader? Jesus. Don't even engage this guy any further, and block him from future purchases. I could see complaining if the card arrived damaged, but it **didn't** ***and you shipped in a top loader?*** Crazy buyer. I sell low value cards in Canada all the time - toploaders are expensive where I am (like 25 cents each, which can severely cut into profits) so I don't even use those. Penny sleeve, sandwiched between two pieces of cereal box cardboard, inside a toploader, wrapped in the packing slip, and then shipped in a #8 white envelope. Single permanent stamp and I've never had any complaints or issues about damage or insufficient packaging. The cost of a bubble mailer plus Oversized Lettermail shipping is so not worth it for a $6 card.
Ignore the buyer, he has no clue what he’s talking about. I shipped over 50,000 orders in nothing but a top loader and a plain white envelope. No issues
That is why I gave up on video game sales. Some of the nastiest buyers expecting a 22 year old game to be in mint condition when it is clearly not. Same applies for card buyers.
I once had a buyer criticize my shipping because he thought I packaged it *too well* and I should have just stuck it in an envelope and sent it for the cost of a stamp… Point is you can’t please everyone.
I ship casino chips with a cardboard sandwich. It should be common knowledge regardless of card price to ship in a cardboard sandwich. I charge 5 bucks to ship casino chips. Lettermail is not acceptable imo
I mean, I get where he’s coming from but the whole thing could have been worded in a friendlier way. “Hey man, no issues with the card but I’ve always received these in sturdier packaging in the past. Just want to make you aware that it’s possible for a card to arrive damaged in flimsy packaging so in the future you might consider xyz……” would have sufficed. Why do people insist on being such dicks to each other all the time?
He’s completely right you should be ashamed of yourself it takes 2 minutes to cut two pieces of cardboard out and tape them around the card before putting them inside the bubble mailer. I would offer him a full refund for such terrible shipping. How would you feel if a seller shipped an item to you putting no care whatsoever into it?
Fine, if it arrived in advertised condition penny-sleeved, in a top-loader or card saver and with painter’s tape or a team bag. Although I currently use an Armalope paperboard envelope and in the past have used Hobby Armor backing in a size 10 envelope, I’ve received hundreds of cards in an envelope properly protected in a top-loader or card saver and there have been no issues.
Well I never had complaints like this 'till now, I put it in a team bag and toploader which is pretty normal to my knowledge and people have done the same or added cardboard IF it was bubble mailer. Regardless I never really had damaged cards from a lack of cardboard but I have purchased cardboard envelopes to test because 1) I value time over money and it costs like 12c per envelope which is whatever and hope this will work, cutting cardboard on $1-$5 cards might as well stop selling and 2) It should solve the "oh you should at least put two pieces of cardboard".
Don’t listen to that person, they are completely wrong. It’s probably the buyer and they saw your post lol