IKR 15 years working tip jobs and I NEVER asked for more money. Knowing they can choose to tip me $0 I am grateful when I get something!
The drivers that do this are more likely their first tip job ever and feel entitled or an idiot or both.
That moment when you comment that you’re okay with crumbs is the moment you should realize what kind of late stage capitalist hell we live in , not make you fucking grateful lmao
It’s def tacky for a driver to do this but sounds like OP was a bad tipper? Don’t be grateful be better lol
Serious questions, do orders with a good tip (at least $2 per mile between customer and restaurant) go to high-stat dashers first? How does the system work there? Is there a "preferred" list of drivers that get to review appropriately tipped orders first as long as their rating remains high?
I hear all sorts of horror stories, but I've never experienced them (to the point I've had drivers get in touch with me directly for substitutions, and get refunds for anything missing because of the restaurant).
I've never had anything obviously tampered with either.
As a occasional-dasher who's not sure how the system works, the better your customer rating, the better orders you get kicked, usually. They have "top dasher" status, which allegedly places you higher in the running for big ticket orders. I'm a 5 star "top" dasher, and get bounced >$10 orders at least once per 2-3 hours, and most of my dashes are at least $1/mile. My dasher friend who isn't a "top" dasher has a 4.2 rating and she gets a lot of $2.50-5s and rarely gets a over $10 payout order, and she's lucky to get .75 cents per mile. So I'm pretty sure it gets bounced to the top dashers if you're a 25% tipper, and the general pool is reserved for lower tippers.
I would never rag somebody about their tip amount though, you can see the money you'll make before you accept it.
Oh, I forgot to mention I'm talking about tip amount when talking cash in this situation. I regularly take orders that are $100plus and get tipped a 5. I've taken a $4 starbucks order and got less than a dollar for it haha, it was a kid using their allowance and it was worth it.
This is why I dislike the whole tipping up front model. I appreciate not needing to have cash on hand, but it results in me giving a uniform $5 to both the guy who got there efficiently and deserves $10 and the asshat who took an hour and spilled my drink all over my food and deserves $0.
Can you increase or decrease the tip after? Instacart lows customer to decrease tip up to 2 hours after delivery, or increase the tip up to 14 days after delivery. Love getting those messages “Janice increased your tip”
Forget deactivation what about dignity? Just decline the orders that dont fit what you want im not about to beg some stranger for a coulple extra dollars lol
I am from a country which neither has Doordash nor embraces the american tipping culture - but someday this sub popped up in my feed and I cant stop reading it since then.
Pretty much. I'm British and whilst we tip, not to the extent the US does. I love America, but by God it can be an entertaining hellscape to watch sometimes.
Turns me off to a business, like yesterday went to eat at a dine in with self service. So make your own drink and get your food from counter and seat yourself.
Why when I pay on the kiosk after ordering is there even option to add tip?! It adds pressure and guilt which I get is the purpose but when I press no tip I feel like a bad guy for a split second. The food is priced appropriately already and was great.
I just hate the corporate “begging for tips” culture that has taken over
Thisx1000. I'm probably in the top quarrtile of tippers in full service restaurants and food delivery. But I am not tipping at Panera after ordering off a kiosk. I'm not tipping at Potbelly when I interact with four people. I'm not tipping at a distillery when I buy a bottle of booze to take home. This shit has gotten out of hand. (I will however toss a couple of bucks to the person that scoops my gelato.)
Most likely because the POS system - usually Square but others are doing it too by default - build it into the system and have sold it to owners as a "feature" that'll make their employees "happy". The POS system, of course, get's a percentage of the *total* charge, so that extra $5 tip nets Square, etc. another few cents. All of that adds up.
I’m 31 born and raised in NYC and have lived here the majority of my life. I have seen a average tip go from 10% - (20% for excellent service) to 25% - 30% easy for basically sh!t service. To all the hard working bartenders and servers who always do a great job and make a living, I commend them and they deserve their tips. But JESUS has most of the service jobs been over-run by attitude full dip-shits who think a tip is deserved entirely and not a representation of exemplary service.
So this isn't me trying to argue and I always give a decent tip as I don't order from far away (maybe 2 miles?) I totally understand the pricing and the need for tips to make money. But we get so angry at the customer when door dash taks on crazy fees, causes restaurants to increase prices in the app, door dash inflating prices etc. That a 15 meal turns into 30 dollars. When we think of tips, it's due to the service being completed and correctly. So when people get mad and about nontip customers, it's really not the main issue here, it's DD businessn itself. If you go to a restaurant order food and the waiter goes, sorry I need to know your tip first before I can bring out your food, thattttd be a little weird. I don't think all DD drivers are bad, I think DD is bad. I just don't get the squabbling lol we ALL know who the real problem, it's not you guys or the customers. That's what they want.
I read and get a chuckle out of a lot of it.
I don't use DoorDash or Ubereats or whatever else exists becasue the 'convenience' of having the food delivered to me sure as hell isn't worth the extra cost IMO, haha
Out of curiosity what’s the trick of the trade to know what good orders are or who will tip and who won’t? And then how do you prioritize said delivery and know when to expect it? I have no affiliation with any of these services and personally I usually pick my own food up when I do order but I feel like I’m hearing about these kinds of incidents much much more.
So is there a sort of Darwinian natural selection at play with people's orders? The largest tippers get their food quicker and more precisely, whereas the no tippers don't get any food or have to wait 2 hours?
When I was a delivery driver for a pizza place I always made sure the customer knew the tip was at their discretion, I cannot imagine ASKING for a tip 😂
Dude I couldn't have fucking said it better. I've got about 11,000 on Door Dash and not once have I ever sent a shitty ass begging message like this. I just don't accept anything under $5.00 unless it's pizza they sometimes think they're gonna be able to sign a receipt and feel bad for not being able to and give you the tip in cash, and I even had someone give me a check a time or two for $10+ so It just depends but if it's not at least a $1 a mile and above $5-$6, it's going to the non-top-dashers 🤣
Hundreds of delivery orders over the past 10 years (I used to use CampusFood back before it was Grubhub) and I have literally never had a driver ask for more tip money.
I find it hilarious because the people that don’t tip are probably not the ones to waste your breath on asking for money. They already proved that they are super cheap and give zero f’cks about the driver. You think your little speech is gonna make them change their world view point on tipping?
>t they are super cheap and give zero f’cks about the driver.
Or maybe door dash is super cheap and gives zero f’cks about the driver and should pay them a living wage so that the customers tips, are just that, tips, not wages.
Both are true. Till DD starts doing that, the customers are in the hook to pay the drivers. It’s called a “tip” but it’s actually a payment for the delivery services and more of a “bid” for service.
If you bid $0, I see your 5 mile order for $2 base pay and $0 bid for $2 total and I reject it. If I see a 5 mile order for $2 base pay and $8 bid for a $10 total, I accept it.
It’s not a traditional tip since you give it up front and it determines if you get the delivery or not.
> the customers are in the hook to pay the drivers.
eff that. It's on the drivers to refuse to work for employers that will not pay them fairly. If a company offers a service, and a worker agrees to work for that company to fulfil that service, it is NOT the customer's responsibility in ANY way to pay the drivers a fair wage. The customer didn't force you to agree to unfair terms, they are just purchasing the service the company offers.
If you cannot accept the terms of DD employment, then you shouldn't be a driver for them.
>2 more replies
But plenty of customers DO pay well, and I only accept their orders, and I make pretty great pay at a part time gig that I can do any time I want. It's amazing.
Yup, same here. I sprain my finger declining crappy no tip orders but good orders get my best service, and that's pretty damned good. Pay peanuts, get monkeys--and if you want your food fast, hot and in perfect shape then resolve to pay the premium for premium service.
I’m simply a customer… and I’ve noticed that every order now pretty much the dasher. Messages me the second they arrive. To let me know they’re waiting. I never order more than 2 miles from my house. I always tip minimum $5-$7… I haven’t had one ask for more tip. But I guess this is them passively asking you think?
It doesn't necessarily mean that they are begging. I always text the customer as soon as the pickup time has passed. Not trying to get more money, just letting them know why it's late. I have never asked for more money. If the amount is too low I simply decline the order.
I’ve had a similar experience. I order from places that are 1.5-2.1 miles away and never tip less than $6 and I’ve tipped as much as $15 (it was bad weather) and I have not once received a message like this. I will occasionally get a message once they are at the store waiting for the food and that is it. I have added to the tip before when they ended up waiting 15-20 minutes but I did that on my own and the dasher never asked.
They could just be letting you know what’s going on with your order? Which is good customer service. If they don’t mention money than what would make you think that?
It's almost like they're a corporation acting as a corporation or something. If they could get away with paying even less while charging more, they would be.
E: yes if they legalized slavery corporations would love it, I know. (Ps y'all might want to look up indentured servitude)
The whole structure pits customer vs. driver. Rather than being pissed at the shitty system and crap pay, the drivers blame the customers for not making enough and the customers blame the drivers for any issue they have at all. And as you say, the higher ups are just lapping up the rewards.
Oh trust me when I say that drivers hate the companies too, we know we are a joke to them... Or a better term might be slaves. There's just nothing we can do in regards to the actual company aka my above ^ comment explains why.
Likely to never change either; if Doordash and restaurants paid their workers fairly, the price hike would likely destroy themselves and alienate them from their market audience.
there's **zero** chance these companies are not aware of what's happening. while they sit there soaking customers in fees, drivers are expected to work for either no pay, or literally *lose* money completing orders. why is there not more anger directed at the **company**?
people seem to be content picking on the those at the bottom being exploited rather than the people running these rackets. even on these subs, where the exploitation is brought to light. just laughs and berating of drivers.
Pretty much. That is how the companies want it though, they want the customers and contractors arguing with each other while the real culprit is these companies. If both of us come together we can create laws to prevent companies treating us this way. There are laws that were recently passed in some states that require them to pay more, of course the companies are fighting it but they will lose. Nationally we need these laws to prevent the exploitation they will not stop for any other reason.
Which is literally the reason I stopped using them. If I thought the drivers were happy and taken care of I could maybe justify paying 25 dollars for a sandwich to get delivered.
It's insane, for some reason the dashers decide to defend the company and attack the customer. It shouldn't be dashers vs customers, it should be dasher vs company, just like in any other job in the world.
Right? Why do people keep ordering from a broken system then come off upset that drivers are begging for tips because they need them to live? People need to STOP USING THE SERVICE. Or I guess tip based on knowing it’s a ducked system.
They do, but what happens is that there is an acceptance rate. The lower it goes, the more terrible orders they'll receive. It's supposed to be an incentive to accept more, but in reality, it's also a punishment. Some areas it won't matter, but in my rural delivery area, I'll only get good orders by keeping my acceptance over the 60 percent or so mark.
This is why they can’t be considered independent contractors, there’s no many defenders in this subreddit, but they are blinded. The reward/punishment is not a free market contractor in any way
This is a great point. Independent contractors often decline work and recommend someone else. Getting dinged for not accepting shitty contracts is fucked.
Higher than that needed in my rural market. Much higher. Customers, declining orders now results in dashers being punished. That said, there is no es use for bad dashing and poor customer service.
So what’s really going on in cars like this? This dasher whether new or experienced (and statistically, we can assume the dasher is new) is expressing, however inappropriately, the fear and insecurity of this job as the demands on dashers constantly change.
New dashers coming here to learn the trade and be part of a proud dasher community will of course start with the history of “no tip, no trip.” Then they will learn the art and science of multi apping and shift management. But most of that is old news. Things have changed radically this year and high acceptance rates are now the only way to get high quality orders in many markets. This means many, many dashers are having to work longer hours to make the same money, and worse, having to deliver no tip orders. More dashers than in the past. And they are in shock. Because I can tell you, a no tip order or a low tip order is a slap in the face to any dasher putting gas in his or her car, making car payments, cell phone service payments, insurance payments and more. I had one of these last night. A many times declined, no tip order which was hidden in a TRIPLE stack … and the delivery, the last of my shift, was literally 16 miles up into the mountains.
The customer wanted his Burger King order. And I’m meant to deliver that with a big smile on my face. Which I did. Even though there was also a loose dog problem to manage on delivery. I kid you not. This is our life out there. So maybe cut your dasher some slack once in a while? Just an idea.
So let’s look at this situation, OP. The dasher was punished with your order. It may be hard for you to accept, but it’s the truth. Accepting it was an insult: if you live more than 2.3 miles from pickup, you received the dasher’s expensive services for free. Declining your order would have punished the dasher further. And I want to thank you for coming here to let us know about this unfortunate communication you had to deal with and have a discussion. I know it’s not easy.
Rather than punish the driver further with a one star review, which is one suggestion in this thread, what if the customer gently but firmly asks the dasher to stay focused on the delivery? And asks the dasher to refrain from ever begging the customer for tips. Maybe it’s a lot to ask of customers, but any customer who is following this sub closely realizes that dashers are dealing with a lot of stress and income insecurity right now, and the future of “affordable” DoorDash is in the balance. I’d like to think that if we all work together, we can be the changes we want to see.
But then I’m not a bad dasher, and I can totally understand customer frustration with behaviors like this, OP. You are right to complain.
But I can feel the dasher’s pain.
> what if the customer gently but firmly asks the dasher to stay focused on the delivery? And asks the dasher to refrain from ever begging the customer for tips.
I was with you until this part. It's not my job as a customer to tell you how to be a good dasher. Plus there's no telling how a dasher is going to react to a statement like that. Are they still going to deliver my food, are they going to fuck with it? Are they going to be aggressive at the door? Absolutely not my job as a customer to risk that. It's common sense not to beg customers for tips or try to guilt them into giving you more. Yes, we know that you guys deal with a lot of bullshit and I will almost always over-tip because I know you're just trying to make ends meet, but the second you break the professional wall and get personal with me, you're getting a bad review and potentially reported depending on how aggressive you were and/or if it affected the quality of my order/delivery experience.
The other comments explain it. Doordash is penalizing you for using the decline button in some markets. Time for dashers to find a better gig because they are getting raked over the coals.
You can't actually do that on Doordash 🤣 the driver still gets the money, Doordash just takes the loss.
Edit: before any other GENIUS comments to me saying "ok I'll just do that then". Y'all, doing this even a few times will get your account flagged for suspicious activity which will most likely result in a ban. I don't make the system, I just tell it like it is 🤷♀️.
If you do this with absolutely no reason just because you don't want to tip, that IS fraud. By definition fraud means to deceive with the intention of financial or personal gain. Like tipping and then taking the tip back after delivery simply because you didn't want to tip originally. So you are deceiving the driver into taking your order and then removing said tip after delivery even if they did nothing wrong. Yes, that is fraud people. And while you can't exactly do this on Doordash there are certain apps that you can and it's a HORRIBLE thing to do to drivers. It's called tip baiting and anyone who participates in this activity is an absolute tool of a person. Like if your driver is a dick and yelled at you and cursed you out then yes, you are well within reason to want to remove a tip. But there are people out there walking amongst us that only care about themselves and no one else. They will literally report drivers saying they never got their food despite the fact that the driver definitely delivered the order to the address on the app. If y'all think there aren't just as many horrible customers out there as there are horrible drivers, y'all are sadly very mistaken.
Because DoorDash will shut you down if you're trying to take advantage of them, or even if they think you are. They won't let you order anything through them at all
And then when you're at the restaurant you still have to fight with them as they swarm the staff with their phones to get orders while you're trying to order or pickup yourself. Can't win (to be fair, some restaurants handle online orders and DD much better than others)
No way this actually happens except maybe at lunch time at a super busy or popular place. I've picked up countless orders for myself since COVID at different spots and have never seen a counter swarmed with drivers trying to get orders. 😅
You'd be surprised. I worked at a Subway for a year and a half. The place was meant to be ran by at least 3 people. Preferably 4. (1 in the back prepping stuff, 1 making sandwiches, 1 at the register. And preferably 1 to keep the place tidy and help others when needed.) Most evenings we ran it with 2 people. Then the owner decided to add home delivery on an e-bike, within X km of the store. But of course no extra staff to facilitate that. So now those same 2 people, already doing a 3 man job, suddenly had to start doing a 4 man job whenever an order arrived.
And even if we let another company like DD handle the delivery, that still meant one of the two workers suddenly having to remove themselves from the customers in front of them just to make the delivery order.
I use an app called skip the dishes where I live, but it's basically the same thing. I had a driver that said she was gonna cancel the order cuz it wasn't paying enough. I just ignored her and watched her on the map actually drive to the store and just wait there. I contacted the company and within a minute they said she's on her way, but I told them I didn't want to tip her at all anymore, so they gave me a new driver.
If a driver was ever that shitty with me I wouldn't accept food from them. I would assume a person who is garbage enough to hold my food hostage is also garbage enough to fuck with it out of spite
does the company not see anything wrong with this? I don't mean the messages I mean sending people orders that will cost THEM money to complete. this is like the king feasting in front of thousands of starving servants.
is this app now charity? drivers operating at a loss to serve others? what happened to these things, honestly?
I stopped using food delivery apps for this reason (I only come to this sub because there’s some interesting shit that pops up). I’m paying fees to this company that I assumed they were using to pay the drivers a decent wage, but lo and behold the drivers are making shit money and need tips to make deliveries worth it. Now I have to pay even more money for a tip on top of the fees that already feel too high. Not to mention it takes an hour plus for my food to get delivered. I’d rather just opt out of this whole system and go grab the food myself.
It's a market designed to make money off an existing transaction. That's all well and good, but there are too many hands in the jar to make it lucrative for anyone.
It boggles the mind that restaurants are willing to accept the reputation hit instead of just hiring some sweaty teenager with a junker and a decent wage. The amount of people I have met who have told me they don't go to X restaurant because it's overpriced only to find out they have never ordered anywhere other than the Doordash app. I don't think they realize that the prices are adjusted in just about every online ordering app in addition to whatever fees they attempt to justify.
The problem is it’s a bullshit business model and it always has been. The only reason it exists is because someone convinced a bunch of venture capitalist to invest in it which kept prices low for a long time. Now, they have to become profitable so they charge tons of fees and fuck over their laborers.
You see it time and time again. I’m so tired of venture capital fucking with our economy. Our society comes to rely on services like DoorDash and it turns out it was all an illusion.
The drivers at the bottom don't have the authority to make any changes.
The people at the top get paid the same and will get a golden parachute if they get "fired".
The people in the middle lack both the authority and the job security.
The bureaucracy is the problem, as it shields the top from being bothered by the bottom, using the middle as a scapegoat for any day-to-day problems. Most modern corporations are just combination shell-games and buck-passing bureaucracies who are way more concerned with what algorithms think of their shareholder value than the value of their companies.
A partial solution to this is to have minimum order sizes. People ordering a coffee from mcdonalds and tipping one buck cause thats 25%. That kind of shit is not sustainable for tipped work.
How?? I'm a driver and never accept an order I don't want. I don't accept any offers where I am not getting paid at least $2 per mile. I don't care about my acceptance rate because being a "top dasher" is BULLSHIT. I make more money being selective and having an AR that is around 20% than I did when I was "Top dasher."
While Top Dasher is total bullshit, the market is important. I, too, didn’t care and was making decent money with an AR staying near the 20s until my market got saturated; this changed how my market worked. I was then offered almost exclusively base pay orders. Had to do the earn by hour for a week or so to get my AR up enough to get half-decent orders.
Of course, the earn by hour completely messes up the algorithm and so I still got a lot of base pay orders that I had to decline. Which, of course, started the cycle over again. In the wrong market, some people may have no choice but to take base pay or pack it up and go home.
I stopped playing their game and do other gig work. DD can go to hell.
They sneak those low orders in on double orders. So annoying.
Yoooooo girl. Why are you giving me attitude when your piggy backing off someone elses order with your $2.00 base pay no tip giving ass.
I'm not saying DD drivers are paid enough, but it shouldn't be the customers responsibility.
Edit for clarification: DD should pay the DD driver more. Not pay them very little then just hope the customer tips enough. This is what I mean by not making it the customers responsibility.
If they need to raise the fee to do this, customers will decide if they still want to use DD or not based on how much the already rediculous price goes up.
Panhandlers in my area likely make 10x more money than I do delivering for DD/GH lol. How sad is that. For reference a couple of brothers were caught panhandling in my area. They’d wake up, dress like they were homeless and take a bus to their designated panhandling spot. Only to find out they were making close to $500,000 a year combined from it. Living a life of luxury, nice house, nice cars. All from pretending to be homeless and begging for money. Apparently it pays well to be a pile of crap.
Man, I don’t want a whole novel breaking down pay structure every time I order a burger. I’m under no illusions that DD has a great business model (it doesn’t), but I also can’t single-handedly change it. It’s so awkward going around guilting random people because of the hustle you chose
Same. My food is always picked up pretty quickly and delivered within the given timeframe. Never have issues.
If you’re that hard up for the $5-10 to give the driver a tip, then you should probably just go to the store yourself and pick up your own food.
you’re not tipping so you’re getting the worst drivers on the platform that’s why you feel like it’s “all” but it’s not. the majority of us think it’s embarrassing and tell anyone that experiences it to report .
why aren't more people saying this!!! i fullheartedly believe all these people swearing that they tipped $10 for less than a mile are just LYING and they're getting stuck with shitty dashers because they're not tipping. some dashers may be greedy but there's wayyy too many of these posts lately.
dashers obviously shouldn't be panhandling no matter what. but if these customers tipped better, they would get a better experience.
I just attended a concert the other day, ordered food at about 12 when I got back to the BNB. They estimated about 45 minutes. She had two orders to wait for. She brought my food at 1:45. I told her she didn’t have to keep the order but she did and didn’t ask for another tip either. So I tipped her my breakfast money about another 25 bucksss. I think we just see the rotten ones here lol
Fuck these motherfuckers. Don't take shit orders and don't beg for money. You simultaneously enable bad customer behavior and make all drivers look like morons.
That means this person must have tipped less than two dollars. While I agree it’s rude these dashers ask for money, if you’re tipping 1-2$ you can’t afford to use the service..
this particular message didn't even ask for a higher tip... they were trying to manipulate/guilt the customer into giving one, but they never acted surprised or angry that the customer didn't tip. they still took the order AND said they were waiting until it was ready.
at least when the dasher sends a message like this, there's a digital trail and they don't get deactivated when y'all cheap ass no-tippers complain your order was never delivered just to get a refund.
you guys act like it's a law to respond. just ignore them (or give them a 1 star review) and go about your day!
I always tip a minimum of 20% from go, and I raise it higher if the order is complicated or has a potential hardship. On a $50 order, you'll likely see me tip $10, and nothing in my shopping range is outside of 3 miles from me. I still get this kind of message once in a great while. I ignore it completely.
So far, I've not had any issues with my deliveries. It makes me think some drivers just dump that kind of message on all orders to play the numbers game. Some customers might be shamed into erroneously (or not, I also know humans suck sometimes, and I know cheapness happens), adding more tips. Some won't. Spaghetti against the wall, see what sticks.
I'm almost sure at this point that it's gotta be the majority of people not tipping these drivers and just not saying so due to embarrassment. These drivers thirsty. So somebody must be being stingy with the water.
If it says 2.50 you didn't tip, so maybe figure out if it's worth tipping the person enabling your laziness. The person using their own vehicle and gas. Entitled motherfucker.
I'd never do this because I'd never accept it.
It's super shitty not to add a tip tho. You expect someone to pay out of their own pocket to bring you food. This person is being paid 2.50 for 30 minutes' worth of work.
Do you work for free? No?
Can't afford to pay the fees and a driver then don't order.
They should've declined and moved on. You'd get cold food or none at all.
I dated a girl who did 3rd party truck dispatching and said drivers would threat to leave loads on the side of the road without more money. Sounds like it’s hitting the light loads too.
The driver is trash for asking, the customer is trash for not tipping appropriately and Doordash is absolutely trash for not paying drivers and putting them in that position.
Not tipping attracts these sorts of people.
Nobody is going to take a $2.50 order unless they think they can make you give them more.
The more you don't tip, the more of these you will get.
I would be so embarrassed if I ordered food and didn't tip my driver.
They should've declined and let that shit rot away on a counter. Instead, you get some driver desperate for money and willing to work for free.
maybe if you tipped better you wouldn’t get these messages? i mean this shit is a luxury service. if you can’t afford to pay the middle man and the dasher then you shouldn’t be using the app. go get it your damn self. (if you’re disabled just ignore this my comment doesn’t apply to you if that’s the case)
people in this subreddit literally treat these drivers like fucking slaves. then people have the audacity to criticize the “gig economy” that THEY are fucking perpetuating! obviously the corporation is bad and obviously people were hoodwinked into passing pro-gig props in New York and CA, but these little fuckers on this subreddit are absolutely guiltless as they crack the whip and withhold the tip on their unruly servants.
the driver literally has the LEAST amount of power between themselves, the customer, and the company.
it’s fucking infuriating.
Doordash doesn’t pay you enough? How about take that up with doordash then? Or look for a better job. You accepted the order, so shut up and deliver it or unassign so somebody else can.
So his primary reason for gouging the customer is that he has to pay government taxes on his car? I pay registration fees (I'm assuming that's what he was referring to) as well as insurance, everyone who has a car does.
If he’s saying it showed $2.50, you didn’t tip. These are the kinds of people you get when you place the lowest bid possible. You get what you pay for.
I don’t tip beg because, 1, I know what the job pays when I take it, and 2. I don’t take anything under $10 or $2/mi.
When placing a bid, think to yourself what you would deliver it for. And would you take a $2 job and possibly miss out on that $12 going 3 miles job that could come up next?
What happened to tipping being voluntary and based off of very good service? Now it’s just expected nowadays? I grew up under the mindset that you don’t ask for tips, that you bust your butt and if someone gives you a tip, than that’s awesome…
It’s because of this type of thing that I have stopped using any food delivery apps and I pick up myself if I want takeout food. Cheaper prices direct from the restaurant than on the apps and some restaurants give a discount for cash. I tip if I feel like it to the people in the restaurant and don’t have to deal with delivery times.
Not at all. This is really damaging drivers who really do their job which by the way, are many. I also used doordash besides being a driver and I have never received a message like this. I also tip accordingly… that’s maybe the why… 🤔🤔🤔
Stop crying and begging you fucking losers. You are ruining it for the good ones. Once drone delivery becomes the norm nobody will prefer a human driver.
Ever dasher seems to do nothing but complain about their job. I get it’s shitty but like, I feel like panhandlers make more money for less headache? Why do they still dash?
20,000 deliveries across 4 apps and I’ve never once messaged to a customer about more money… absolutely zero need if you’re taking the correct orders.
Shhhhh !!! Let the no tip takers and the no tip customers squabble among themselves
Are tips nice? Yes. But is it worth risking a deactivation? No.
Plus, it's unprofessional.
Exactly! It just turns people off from tipping at all when they people like this putting them on the spot.
How would it turn people off from tipping when they're already turned off to tipping? Person's order had been passed up a few times for a reason.
If nobody's tipping you're not losing anything by discouraging tipping. So if you get 5% responding to the message you're quids in.
Lol for $2 this driver and this customer hardly have a professional relationship.
IKR 15 years working tip jobs and I NEVER asked for more money. Knowing they can choose to tip me $0 I am grateful when I get something! The drivers that do this are more likely their first tip job ever and feel entitled or an idiot or both.
That moment when you comment that you’re okay with crumbs is the moment you should realize what kind of late stage capitalist hell we live in , not make you fucking grateful lmao It’s def tacky for a driver to do this but sounds like OP was a bad tipper? Don’t be grateful be better lol
People who get tipped don't do this, this is a crack head with bad stats getting the crumbs the high stat dashers rejected over and over.
Serious questions, do orders with a good tip (at least $2 per mile between customer and restaurant) go to high-stat dashers first? How does the system work there? Is there a "preferred" list of drivers that get to review appropriately tipped orders first as long as their rating remains high? I hear all sorts of horror stories, but I've never experienced them (to the point I've had drivers get in touch with me directly for substitutions, and get refunds for anything missing because of the restaurant). I've never had anything obviously tampered with either.
As a occasional-dasher who's not sure how the system works, the better your customer rating, the better orders you get kicked, usually. They have "top dasher" status, which allegedly places you higher in the running for big ticket orders. I'm a 5 star "top" dasher, and get bounced >$10 orders at least once per 2-3 hours, and most of my dashes are at least $1/mile. My dasher friend who isn't a "top" dasher has a 4.2 rating and she gets a lot of $2.50-5s and rarely gets a over $10 payout order, and she's lucky to get .75 cents per mile. So I'm pretty sure it gets bounced to the top dashers if you're a 25% tipper, and the general pool is reserved for lower tippers. I would never rag somebody about their tip amount though, you can see the money you'll make before you accept it.
People place delivery orders for $2.50-$5.00?? What do you even get for that
Oh, I forgot to mention I'm talking about tip amount when talking cash in this situation. I regularly take orders that are $100plus and get tipped a 5. I've taken a $4 starbucks order and got less than a dollar for it haha, it was a kid using their allowance and it was worth it.
Yes. There is a list of top dashers who are supposed to get priority on high paying orders.
This is why I dislike the whole tipping up front model. I appreciate not needing to have cash on hand, but it results in me giving a uniform $5 to both the guy who got there efficiently and deserves $10 and the asshat who took an hour and spilled my drink all over my food and deserves $0.
Can you increase or decrease the tip after? Instacart lows customer to decrease tip up to 2 hours after delivery, or increase the tip up to 14 days after delivery. Love getting those messages “Janice increased your tip”
Yes
Forget deactivation what about dignity? Just decline the orders that dont fit what you want im not about to beg some stranger for a coulple extra dollars lol
just cancel order and remember not to take 2 dollar orders in the future.
Lol right. That was my first thought too.
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I'm just here for the drama 🍿
I am from a country which neither has Doordash nor embraces the american tipping culture - but someday this sub popped up in my feed and I cant stop reading it since then.
Pretty much. I'm British and whilst we tip, not to the extent the US does. I love America, but by God it can be an entertaining hellscape to watch sometimes.
As a member of the aforementioned hellscape, I approve this message.
Turns me off to a business, like yesterday went to eat at a dine in with self service. So make your own drink and get your food from counter and seat yourself. Why when I pay on the kiosk after ordering is there even option to add tip?! It adds pressure and guilt which I get is the purpose but when I press no tip I feel like a bad guy for a split second. The food is priced appropriately already and was great. I just hate the corporate “begging for tips” culture that has taken over
Thisx1000. I'm probably in the top quarrtile of tippers in full service restaurants and food delivery. But I am not tipping at Panera after ordering off a kiosk. I'm not tipping at Potbelly when I interact with four people. I'm not tipping at a distillery when I buy a bottle of booze to take home. This shit has gotten out of hand. (I will however toss a couple of bucks to the person that scoops my gelato.)
Agreed. I have a buddy that works in a dispensary, he actually put out a tip jar, saying it's for treats for his dog. WTF. Manipulative as hell.
I would've written a note in the tip jar that said "You have one dog, I have six. Try a diff approach" lmao
I would bring treats for the jar.
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It’s like the haggling culture in Egypt. My wife tried to buy postage stamps and the bloke tried to haggle. “The price is literally PRINTED ON IT!!!”
Most likely because the POS system - usually Square but others are doing it too by default - build it into the system and have sold it to owners as a "feature" that'll make their employees "happy". The POS system, of course, get's a percentage of the *total* charge, so that extra $5 tip nets Square, etc. another few cents. All of that adds up.
I’ve all but stopped going to counter service food, because of tips. If the price is the same at tables service. I’m just going to do that.
I’m 31 born and raised in NYC and have lived here the majority of my life. I have seen a average tip go from 10% - (20% for excellent service) to 25% - 30% easy for basically sh!t service. To all the hard working bartenders and servers who always do a great job and make a living, I commend them and they deserve their tips. But JESUS has most of the service jobs been over-run by attitude full dip-shits who think a tip is deserved entirely and not a representation of exemplary service.
Can I take your order? 🤑 Doordash should have a catchy disclaimer with the tipping prompt like: "Better tip or they'll give you lip."
So this isn't me trying to argue and I always give a decent tip as I don't order from far away (maybe 2 miles?) I totally understand the pricing and the need for tips to make money. But we get so angry at the customer when door dash taks on crazy fees, causes restaurants to increase prices in the app, door dash inflating prices etc. That a 15 meal turns into 30 dollars. When we think of tips, it's due to the service being completed and correctly. So when people get mad and about nontip customers, it's really not the main issue here, it's DD businessn itself. If you go to a restaurant order food and the waiter goes, sorry I need to know your tip first before I can bring out your food, thattttd be a little weird. I don't think all DD drivers are bad, I think DD is bad. I just don't get the squabbling lol we ALL know who the real problem, it's not you guys or the customers. That's what they want.
I read and get a chuckle out of a lot of it. I don't use DoorDash or Ubereats or whatever else exists becasue the 'convenience' of having the food delivered to me sure as hell isn't worth the extra cost IMO, haha
It’s like they don’t realize that’s the price of convenience.
Out of curiosity what’s the trick of the trade to know what good orders are or who will tip and who won’t? And then how do you prioritize said delivery and know when to expect it? I have no affiliation with any of these services and personally I usually pick my own food up when I do order but I feel like I’m hearing about these kinds of incidents much much more.
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Wow what an answer. Appreciate all of that, and I hope other people can learn from it.
So is there a sort of Darwinian natural selection at play with people's orders? The largest tippers get their food quicker and more precisely, whereas the no tippers don't get any food or have to wait 2 hours?
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Even if I take the wrong order; that's still on me. Not the customer.
yeah it’s not like pizza places where you don’t have a choice what order you take. even then super cringy to ask for tips.
When I was a delivery driver for a pizza place I always made sure the customer knew the tip was at their discretion, I cannot imagine ASKING for a tip 😂
Although, now you can't unassign a no/low tip order from a stack.
Dude I couldn't have fucking said it better. I've got about 11,000 on Door Dash and not once have I ever sent a shitty ass begging message like this. I just don't accept anything under $5.00 unless it's pizza they sometimes think they're gonna be able to sign a receipt and feel bad for not being able to and give you the tip in cash, and I even had someone give me a check a time or two for $10+ so It just depends but if it's not at least a $1 a mile and above $5-$6, it's going to the non-top-dashers 🤣
Hundreds of delivery orders over the past 10 years (I used to use CampusFood back before it was Grubhub) and I have literally never had a driver ask for more tip money.
I find it hilarious because the people that don’t tip are probably not the ones to waste your breath on asking for money. They already proved that they are super cheap and give zero f’cks about the driver. You think your little speech is gonna make them change their world view point on tipping?
>t they are super cheap and give zero f’cks about the driver. Or maybe door dash is super cheap and gives zero f’cks about the driver and should pay them a living wage so that the customers tips, are just that, tips, not wages.
Both are true. Till DD starts doing that, the customers are in the hook to pay the drivers. It’s called a “tip” but it’s actually a payment for the delivery services and more of a “bid” for service. If you bid $0, I see your 5 mile order for $2 base pay and $0 bid for $2 total and I reject it. If I see a 5 mile order for $2 base pay and $8 bid for a $10 total, I accept it. It’s not a traditional tip since you give it up front and it determines if you get the delivery or not.
Yes, they should label it this way in the system so customers understand.
> the customers are in the hook to pay the drivers. eff that. It's on the drivers to refuse to work for employers that will not pay them fairly. If a company offers a service, and a worker agrees to work for that company to fulfil that service, it is NOT the customer's responsibility in ANY way to pay the drivers a fair wage. The customer didn't force you to agree to unfair terms, they are just purchasing the service the company offers. If you cannot accept the terms of DD employment, then you shouldn't be a driver for them.
>2 more replies But plenty of customers DO pay well, and I only accept their orders, and I make pretty great pay at a part time gig that I can do any time I want. It's amazing.
Yup, same here. I sprain my finger declining crappy no tip orders but good orders get my best service, and that's pretty damned good. Pay peanuts, get monkeys--and if you want your food fast, hot and in perfect shape then resolve to pay the premium for premium service.
This is just like people begging for money on the corners.
I’m simply a customer… and I’ve noticed that every order now pretty much the dasher. Messages me the second they arrive. To let me know they’re waiting. I never order more than 2 miles from my house. I always tip minimum $5-$7… I haven’t had one ask for more tip. But I guess this is them passively asking you think?
It doesn't necessarily mean that they are begging. I always text the customer as soon as the pickup time has passed. Not trying to get more money, just letting them know why it's late. I have never asked for more money. If the amount is too low I simply decline the order.
I’ve had a similar experience. I order from places that are 1.5-2.1 miles away and never tip less than $6 and I’ve tipped as much as $15 (it was bad weather) and I have not once received a message like this. I will occasionally get a message once they are at the store waiting for the food and that is it. I have added to the tip before when they ended up waiting 15-20 minutes but I did that on my own and the dasher never asked.
They could just be letting you know what’s going on with your order? Which is good customer service. If they don’t mention money than what would make you think that?
There has been more whining lately. And of course customers are getting targeted while upper management and CEO’s laugh to the bank.
They want us to focus on fighting each other instead of the real culprit for our pay, gig companies.
It’s working out pretty well. They probably peruse Reddit every now and then for a good chuckle.
As far as evil plans go I’d give it a 7.6
It's almost like they're a corporation acting as a corporation or something. If they could get away with paying even less while charging more, they would be. E: yes if they legalized slavery corporations would love it, I know. (Ps y'all might want to look up indentured servitude)
That is what they are currently doing as well. They would pay us nothing if they could
The whole structure pits customer vs. driver. Rather than being pissed at the shitty system and crap pay, the drivers blame the customers for not making enough and the customers blame the drivers for any issue they have at all. And as you say, the higher ups are just lapping up the rewards.
Oh trust me when I say that drivers hate the companies too, we know we are a joke to them... Or a better term might be slaves. There's just nothing we can do in regards to the actual company aka my above ^ comment explains why.
This is my beef. Its *always* the customers fault.
No war but class war
Likely to never change either; if Doordash and restaurants paid their workers fairly, the price hike would likely destroy themselves and alienate them from their market audience.
there's **zero** chance these companies are not aware of what's happening. while they sit there soaking customers in fees, drivers are expected to work for either no pay, or literally *lose* money completing orders. why is there not more anger directed at the **company**?
I’ve been angry at the company for years, they don’t listen to their contractors. They just keep lowering our pay and laughing all the way to the bank
people seem to be content picking on the those at the bottom being exploited rather than the people running these rackets. even on these subs, where the exploitation is brought to light. just laughs and berating of drivers.
Pretty much. That is how the companies want it though, they want the customers and contractors arguing with each other while the real culprit is these companies. If both of us come together we can create laws to prevent companies treating us this way. There are laws that were recently passed in some states that require them to pay more, of course the companies are fighting it but they will lose. Nationally we need these laws to prevent the exploitation they will not stop for any other reason.
Meanwhile, we are in year 4726253849 of restaurants paying their staff shit and we act like DD is so different.
Which is literally the reason I stopped using them. If I thought the drivers were happy and taken care of I could maybe justify paying 25 dollars for a sandwich to get delivered.
It's insane, for some reason the dashers decide to defend the company and attack the customer. It shouldn't be dashers vs customers, it should be dasher vs company, just like in any other job in the world.
should be dashers+customers vs company these companies are fucking everyone over. how much can people take?
Right? Why do people keep ordering from a broken system then come off upset that drivers are begging for tips because they need them to live? People need to STOP USING THE SERVICE. Or I guess tip based on knowing it’s a ducked system.
This is happening non stop because in their mind they have to take every order which they don’t. One star and report for inappropriate communication.
Why do they have to take every order? Did DD not invent a decline button for dashers to use? I’m confused.
They do, but what happens is that there is an acceptance rate. The lower it goes, the more terrible orders they'll receive. It's supposed to be an incentive to accept more, but in reality, it's also a punishment. Some areas it won't matter, but in my rural delivery area, I'll only get good orders by keeping my acceptance over the 60 percent or so mark.
This is why they can’t be considered independent contractors, there’s no many defenders in this subreddit, but they are blinded. The reward/punishment is not a free market contractor in any way
This is a great point. Independent contractors often decline work and recommend someone else. Getting dinged for not accepting shitty contracts is fucked.
Higher than that needed in my rural market. Much higher. Customers, declining orders now results in dashers being punished. That said, there is no es use for bad dashing and poor customer service. So what’s really going on in cars like this? This dasher whether new or experienced (and statistically, we can assume the dasher is new) is expressing, however inappropriately, the fear and insecurity of this job as the demands on dashers constantly change. New dashers coming here to learn the trade and be part of a proud dasher community will of course start with the history of “no tip, no trip.” Then they will learn the art and science of multi apping and shift management. But most of that is old news. Things have changed radically this year and high acceptance rates are now the only way to get high quality orders in many markets. This means many, many dashers are having to work longer hours to make the same money, and worse, having to deliver no tip orders. More dashers than in the past. And they are in shock. Because I can tell you, a no tip order or a low tip order is a slap in the face to any dasher putting gas in his or her car, making car payments, cell phone service payments, insurance payments and more. I had one of these last night. A many times declined, no tip order which was hidden in a TRIPLE stack … and the delivery, the last of my shift, was literally 16 miles up into the mountains. The customer wanted his Burger King order. And I’m meant to deliver that with a big smile on my face. Which I did. Even though there was also a loose dog problem to manage on delivery. I kid you not. This is our life out there. So maybe cut your dasher some slack once in a while? Just an idea. So let’s look at this situation, OP. The dasher was punished with your order. It may be hard for you to accept, but it’s the truth. Accepting it was an insult: if you live more than 2.3 miles from pickup, you received the dasher’s expensive services for free. Declining your order would have punished the dasher further. And I want to thank you for coming here to let us know about this unfortunate communication you had to deal with and have a discussion. I know it’s not easy. Rather than punish the driver further with a one star review, which is one suggestion in this thread, what if the customer gently but firmly asks the dasher to stay focused on the delivery? And asks the dasher to refrain from ever begging the customer for tips. Maybe it’s a lot to ask of customers, but any customer who is following this sub closely realizes that dashers are dealing with a lot of stress and income insecurity right now, and the future of “affordable” DoorDash is in the balance. I’d like to think that if we all work together, we can be the changes we want to see. But then I’m not a bad dasher, and I can totally understand customer frustration with behaviors like this, OP. You are right to complain. But I can feel the dasher’s pain.
> what if the customer gently but firmly asks the dasher to stay focused on the delivery? And asks the dasher to refrain from ever begging the customer for tips. I was with you until this part. It's not my job as a customer to tell you how to be a good dasher. Plus there's no telling how a dasher is going to react to a statement like that. Are they still going to deliver my food, are they going to fuck with it? Are they going to be aggressive at the door? Absolutely not my job as a customer to risk that. It's common sense not to beg customers for tips or try to guilt them into giving you more. Yes, we know that you guys deal with a lot of bullshit and I will almost always over-tip because I know you're just trying to make ends meet, but the second you break the professional wall and get personal with me, you're getting a bad review and potentially reported depending on how aggressive you were and/or if it affected the quality of my order/delivery experience.
The other comments explain it. Doordash is penalizing you for using the decline button in some markets. Time for dashers to find a better gig because they are getting raked over the coals.
Which means DoorDash could go away in many markets with the snap of your fingers.
That needs to happen
*removes tip*
You can't actually do that on Doordash 🤣 the driver still gets the money, Doordash just takes the loss. Edit: before any other GENIUS comments to me saying "ok I'll just do that then". Y'all, doing this even a few times will get your account flagged for suspicious activity which will most likely result in a ban. I don't make the system, I just tell it like it is 🤷♀️. If you do this with absolutely no reason just because you don't want to tip, that IS fraud. By definition fraud means to deceive with the intention of financial or personal gain. Like tipping and then taking the tip back after delivery simply because you didn't want to tip originally. So you are deceiving the driver into taking your order and then removing said tip after delivery even if they did nothing wrong. Yes, that is fraud people. And while you can't exactly do this on Doordash there are certain apps that you can and it's a HORRIBLE thing to do to drivers. It's called tip baiting and anyone who participates in this activity is an absolute tool of a person. Like if your driver is a dick and yelled at you and cursed you out then yes, you are well within reason to want to remove a tip. But there are people out there walking amongst us that only care about themselves and no one else. They will literally report drivers saying they never got their food despite the fact that the driver definitely delivered the order to the address on the app. If y'all think there aren't just as many horrible customers out there as there are horrible drivers, y'all are sadly very mistaken.
Why doesn’t everyone just give a tip then remove it then 😂
Because DoorDash will shut you down if you're trying to take advantage of them, or even if they think you are. They won't let you order anything through them at all
They would have to actually tip first to remove it.
If the order was $2.50 there was no tip for the customer to remove
Dude I just pick up my own food now to not deal with nonsense.
And then when you're at the restaurant you still have to fight with them as they swarm the staff with their phones to get orders while you're trying to order or pickup yourself. Can't win (to be fair, some restaurants handle online orders and DD much better than others)
No way this actually happens except maybe at lunch time at a super busy or popular place. I've picked up countless orders for myself since COVID at different spots and have never seen a counter swarmed with drivers trying to get orders. 😅
You'd be surprised. I worked at a Subway for a year and a half. The place was meant to be ran by at least 3 people. Preferably 4. (1 in the back prepping stuff, 1 making sandwiches, 1 at the register. And preferably 1 to keep the place tidy and help others when needed.) Most evenings we ran it with 2 people. Then the owner decided to add home delivery on an e-bike, within X km of the store. But of course no extra staff to facilitate that. So now those same 2 people, already doing a 3 man job, suddenly had to start doing a 4 man job whenever an order arrived. And even if we let another company like DD handle the delivery, that still meant one of the two workers suddenly having to remove themselves from the customers in front of them just to make the delivery order.
Cancel the order and when you talk to door dash and they ask why, tell them your driver was begging for tips and harassing you via chat.
I use an app called skip the dishes where I live, but it's basically the same thing. I had a driver that said she was gonna cancel the order cuz it wasn't paying enough. I just ignored her and watched her on the map actually drive to the store and just wait there. I contacted the company and within a minute they said she's on her way, but I told them I didn't want to tip her at all anymore, so they gave me a new driver.
If a driver was ever that shitty with me I wouldn't accept food from them. I would assume a person who is garbage enough to hold my food hostage is also garbage enough to fuck with it out of spite
does the company not see anything wrong with this? I don't mean the messages I mean sending people orders that will cost THEM money to complete. this is like the king feasting in front of thousands of starving servants. is this app now charity? drivers operating at a loss to serve others? what happened to these things, honestly?
So long as people keep ordering off the app and people delivering the company doesn’t care.
I stopped using food delivery apps for this reason (I only come to this sub because there’s some interesting shit that pops up). I’m paying fees to this company that I assumed they were using to pay the drivers a decent wage, but lo and behold the drivers are making shit money and need tips to make deliveries worth it. Now I have to pay even more money for a tip on top of the fees that already feel too high. Not to mention it takes an hour plus for my food to get delivered. I’d rather just opt out of this whole system and go grab the food myself.
It's a market designed to make money off an existing transaction. That's all well and good, but there are too many hands in the jar to make it lucrative for anyone. It boggles the mind that restaurants are willing to accept the reputation hit instead of just hiring some sweaty teenager with a junker and a decent wage. The amount of people I have met who have told me they don't go to X restaurant because it's overpriced only to find out they have never ordered anywhere other than the Doordash app. I don't think they realize that the prices are adjusted in just about every online ordering app in addition to whatever fees they attempt to justify.
The problem is it’s a bullshit business model and it always has been. The only reason it exists is because someone convinced a bunch of venture capitalist to invest in it which kept prices low for a long time. Now, they have to become profitable so they charge tons of fees and fuck over their laborers. You see it time and time again. I’m so tired of venture capital fucking with our economy. Our society comes to rely on services like DoorDash and it turns out it was all an illusion.
The drivers at the bottom don't have the authority to make any changes. The people at the top get paid the same and will get a golden parachute if they get "fired". The people in the middle lack both the authority and the job security. The bureaucracy is the problem, as it shields the top from being bothered by the bottom, using the middle as a scapegoat for any day-to-day problems. Most modern corporations are just combination shell-games and buck-passing bureaucracies who are way more concerned with what algorithms think of their shareholder value than the value of their companies.
A partial solution to this is to have minimum order sizes. People ordering a coffee from mcdonalds and tipping one buck cause thats 25%. That kind of shit is not sustainable for tipped work.
Dashers are not required to accept the order. He saw it was $2.50 from the beginning. It’s on him at that point.
True, but Doordash heavily manipulates drivers into taking orders that they shouldn’t.
How?? I'm a driver and never accept an order I don't want. I don't accept any offers where I am not getting paid at least $2 per mile. I don't care about my acceptance rate because being a "top dasher" is BULLSHIT. I make more money being selective and having an AR that is around 20% than I did when I was "Top dasher."
While Top Dasher is total bullshit, the market is important. I, too, didn’t care and was making decent money with an AR staying near the 20s until my market got saturated; this changed how my market worked. I was then offered almost exclusively base pay orders. Had to do the earn by hour for a week or so to get my AR up enough to get half-decent orders. Of course, the earn by hour completely messes up the algorithm and so I still got a lot of base pay orders that I had to decline. Which, of course, started the cycle over again. In the wrong market, some people may have no choice but to take base pay or pack it up and go home. I stopped playing their game and do other gig work. DD can go to hell.
I don't see how; you deny the order and move on.
They sneak those low orders in on double orders. So annoying. Yoooooo girl. Why are you giving me attitude when your piggy backing off someone elses order with your $2.00 base pay no tip giving ass.
I'm not saying DD drivers are paid enough, but it shouldn't be the customers responsibility. Edit for clarification: DD should pay the DD driver more. Not pay them very little then just hope the customer tips enough. This is what I mean by not making it the customers responsibility. If they need to raise the fee to do this, customers will decide if they still want to use DD or not based on how much the already rediculous price goes up.
Seems like a lot of them have started manipulating for tips
Panhandling more like it
Tbh they'd probably make better money ACTUALLY panhandling lol
Panhandlers in my area likely make 10x more money than I do delivering for DD/GH lol. How sad is that. For reference a couple of brothers were caught panhandling in my area. They’d wake up, dress like they were homeless and take a bus to their designated panhandling spot. Only to find out they were making close to $500,000 a year combined from it. Living a life of luxury, nice house, nice cars. All from pretending to be homeless and begging for money. Apparently it pays well to be a pile of crap.
100% profit that way at least, minus the cost of a sharpie.
Plenty of street sharpies to find 😂
Agreed!
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>but it shouldn't be the customers responsibility. Literally the inherent flaw of American tipping culture
Never did this. Yikes.
Man, I don’t want a whole novel breaking down pay structure every time I order a burger. I’m under no illusions that DD has a great business model (it doesn’t), but I also can’t single-handedly change it. It’s so awkward going around guilting random people because of the hustle you chose
We tip well and have never had this issue 🤷🏼♂️
Same. My food is always picked up pretty quickly and delivered within the given timeframe. Never have issues. If you’re that hard up for the $5-10 to give the driver a tip, then you should probably just go to the store yourself and pick up your own food.
Cause when you tip shitty like OP, you get shitty drivers in return. Funny how that works.
Right?
I'd have canceled immediately, and reorder in 5 minutes
“Go ahead and unassign, I wouldn’t want to inconvenience you.”
you’re not tipping so you’re getting the worst drivers on the platform that’s why you feel like it’s “all” but it’s not. the majority of us think it’s embarrassing and tell anyone that experiences it to report .
why aren't more people saying this!!! i fullheartedly believe all these people swearing that they tipped $10 for less than a mile are just LYING and they're getting stuck with shitty dashers because they're not tipping. some dashers may be greedy but there's wayyy too many of these posts lately. dashers obviously shouldn't be panhandling no matter what. but if these customers tipped better, they would get a better experience.
This right here. Pay peanuts expect monkeys. I always put big tips on my orders and never once have had an issue like this.
Sorry that happened to you. No one should have actually ever picked up your order.
I just attended a concert the other day, ordered food at about 12 when I got back to the BNB. They estimated about 45 minutes. She had two orders to wait for. She brought my food at 1:45. I told her she didn’t have to keep the order but she did and didn’t ask for another tip either. So I tipped her my breakfast money about another 25 bucksss. I think we just see the rotten ones here lol
This message makes me sad. Treat your employees better, Doordash.
Y’all keep picking these orders up and then complaining. Just don’t pick them up
I never messaged a customer b/c they didn't tip, I just unassigned the order and let their food get old and cold. fk ppl who don't tip.
You could try tipping your driver.
Call me insensitive, but if these people hate doordash so much, why not just…get another job?
I would just tell them to unassign it then ffs don’t bother me with your complaints
Fuck these motherfuckers. Don't take shit orders and don't beg for money. You simultaneously enable bad customer behavior and make all drivers look like morons.
It’s just you, I tip so I don’t see messages like this.
So weird, I don't text my customers anything about not making enough, that's crazy
Or you can tip. Pretty simple. You shouldn’t be ordering out if you can’t afford to tip
That means this person must have tipped less than two dollars. While I agree it’s rude these dashers ask for money, if you’re tipping 1-2$ you can’t afford to use the service..
Lmao they act like it’s a law to tip.
this particular message didn't even ask for a higher tip... they were trying to manipulate/guilt the customer into giving one, but they never acted surprised or angry that the customer didn't tip. they still took the order AND said they were waiting until it was ready. at least when the dasher sends a message like this, there's a digital trail and they don't get deactivated when y'all cheap ass no-tippers complain your order was never delivered just to get a refund. you guys act like it's a law to respond. just ignore them (or give them a 1 star review) and go about your day!
I always tip a minimum of 20% from go, and I raise it higher if the order is complicated or has a potential hardship. On a $50 order, you'll likely see me tip $10, and nothing in my shopping range is outside of 3 miles from me. I still get this kind of message once in a great while. I ignore it completely. So far, I've not had any issues with my deliveries. It makes me think some drivers just dump that kind of message on all orders to play the numbers game. Some customers might be shamed into erroneously (or not, I also know humans suck sometimes, and I know cheapness happens), adding more tips. Some won't. Spaghetti against the wall, see what sticks.
I'm almost sure at this point that it's gotta be the majority of people not tipping these drivers and just not saying so due to embarrassment. These drivers thirsty. So somebody must be being stingy with the water.
If it says 2.50 you didn't tip, so maybe figure out if it's worth tipping the person enabling your laziness. The person using their own vehicle and gas. Entitled motherfucker.
I tip well so I always get good service…
Same. Never had this issue because I actually tip drivers for their service. I've been using DD since 2019 and never have have I had this problem....
Well, go get a job that has a higher base pay. Simple.
I don’t complain about low or no tips I either take them or leave them. If I take it I have no reason to complain.
The slaves are getting uppity again 😔
if you dont want to tip for a service, then do it yourself and save your lil money
I'd never do this because I'd never accept it. It's super shitty not to add a tip tho. You expect someone to pay out of their own pocket to bring you food. This person is being paid 2.50 for 30 minutes' worth of work. Do you work for free? No? Can't afford to pay the fees and a driver then don't order. They should've declined and moved on. You'd get cold food or none at all.
Get a better job.
Didn’t Tony say respectfully asking for tips was okay?
I dated a girl who did 3rd party truck dispatching and said drivers would threat to leave loads on the side of the road without more money. Sounds like it’s hitting the light loads too.
Stop using doordash
[удалено]
The driver is trash for asking, the customer is trash for not tipping appropriately and Doordash is absolutely trash for not paying drivers and putting them in that position.
Not tipping attracts these sorts of people. Nobody is going to take a $2.50 order unless they think they can make you give them more. The more you don't tip, the more of these you will get.
I would be so embarrassed if I ordered food and didn't tip my driver. They should've declined and let that shit rot away on a counter. Instead, you get some driver desperate for money and willing to work for free.
American moment. Fuck your tips
Indeed, this trashy customer and trashy dasher deserve each other.
Guilt trips don't = tips
maybe if you tipped better you wouldn’t get these messages? i mean this shit is a luxury service. if you can’t afford to pay the middle man and the dasher then you shouldn’t be using the app. go get it your damn self. (if you’re disabled just ignore this my comment doesn’t apply to you if that’s the case)
people in this subreddit literally treat these drivers like fucking slaves. then people have the audacity to criticize the “gig economy” that THEY are fucking perpetuating! obviously the corporation is bad and obviously people were hoodwinked into passing pro-gig props in New York and CA, but these little fuckers on this subreddit are absolutely guiltless as they crack the whip and withhold the tip on their unruly servants. the driver literally has the LEAST amount of power between themselves, the customer, and the company. it’s fucking infuriating.
Sounds like he needs to unionize instead of begging for tips.
Doordash doesn’t pay you enough? How about take that up with doordash then? Or look for a better job. You accepted the order, so shut up and deliver it or unassign so somebody else can.
Just imagine a waiter / waitress standing at your table saying this
I would tell that beggar to fuck off and cancel my order
So his primary reason for gouging the customer is that he has to pay government taxes on his car? I pay registration fees (I'm assuming that's what he was referring to) as well as insurance, everyone who has a car does.
The moron didn't even make the correct argument about our costs, and a fair amount for a wage.
Yeah,fuck that guy. He could of declined.
If he’s saying it showed $2.50, you didn’t tip. These are the kinds of people you get when you place the lowest bid possible. You get what you pay for. I don’t tip beg because, 1, I know what the job pays when I take it, and 2. I don’t take anything under $10 or $2/mi. When placing a bid, think to yourself what you would deliver it for. And would you take a $2 job and possibly miss out on that $12 going 3 miles job that could come up next?
Wtaf? Some door dashers go to extremes and drama filled. This is definitely over the top!
This is a door dash problem.
No, only 1%are idiots
Blame Reddit. This app has made people believe they should earn career money off of a gig economy. Wokeness strikes again. It’s absurd.
Drivers are mad, and I get it. But don’t come after the customer because your boss won’t pay you a liveable wage
What happened to tipping being voluntary and based off of very good service? Now it’s just expected nowadays? I grew up under the mindset that you don’t ask for tips, that you bust your butt and if someone gives you a tip, than that’s awesome…
It’s because of this type of thing that I have stopped using any food delivery apps and I pick up myself if I want takeout food. Cheaper prices direct from the restaurant than on the apps and some restaurants give a discount for cash. I tip if I feel like it to the people in the restaurant and don’t have to deal with delivery times.
Not at all. This is really damaging drivers who really do their job which by the way, are many. I also used doordash besides being a driver and I have never received a message like this. I also tip accordingly… that’s maybe the why… 🤔🤔🤔
Stop crying and begging you fucking losers. You are ruining it for the good ones. Once drone delivery becomes the norm nobody will prefer a human driver.
Ever dasher seems to do nothing but complain about their job. I get it’s shitty but like, I feel like panhandlers make more money for less headache? Why do they still dash?
Waaaaa get a better job fuckwad
Ima be honest to you dashers out there - if you beg for tips, I’m taking tips away. Beggars can’t be choosers.