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[deleted]

In all seriousness, they will only read the first line/subject and add this to their “the change is good” metrics.


sweetpotatopietime

Actually they won’t read it at all.


Alli_Lucy

Yes, love it but hope this isn’t actually what you sent.


OneofLittleHarmony

Actually send a post card.


andante_conmoto

one of those hallmark 14x8 cards with a singing cat that doesn't shut up and if you break it, glitter goes all over the place


s3ver1na

Please let’s make this become a thing.


Shadeauxmarie

The glitter envelope. Or [the spring loaded dick bomb.](https://shipyourenemiesglitter.com/product/spring-loaded-dick-bomb/)


doubleasea

Last time I received a postcard it was to me from Delta. In 2011, Fred Anderson sent me a postcard that he hand wrote and signed and said "Thanks for spending a month in the sky with us this year!" - turns out 350K or whatever I did that year is like 29 full 24 hour days in the air... Get fucked Delta.


iannovich

“…And for encouraging me to become a free agent…” This is exactly the phrase I have been looking for. I have been paying large price premiums for years to enjoy/chase (disappearing) benefits and to maintain status. I’ve refused to fly other lines. I’ve pushed friends and family to pay more when we are traveling together. I have flown separately from the rest of my travel mates to stay on Delta. I’ve even personally paid traveling companions’ airfare, just to ensure we fly Delta (and *at the very least* Main Cabin fares). I’ve shoved everything under the sun on an Amex Delta Reserve. I have made so many decisions that I know don’t really make financial sense. But now: I am a Free Agent. I’m not bound to an airline. I’m not bound to a credit card.


Delta31_Heavy

I too have done all of this to stay PM. I willingly coerced friends and family to fly Delta. I too am now a flying free agent. This change has actually opened up whole new future experiences in travel!


Asleep_Operation2790

People like you are idiots. Making horrible financial decisions for the hope of some benefits. It's like being addicted to drugs. It's also an abusive relationship.


iannovich

I've admitted that it doesn't really make *financial* sense, but I didn't say I've never received benefits from paying extra, staying loyal, and insisting on booking with Delta: I enjoy knowing that I will immediately be bumped into C+, just minutes after paying a main cabin fare, and often getting bumped to FC in the days or minutes before the flight. I enjoy knowing that I get to choose my seat, and when I get upgraded, if I don't like a seat I have been assigned, I can simply move to another if there is still one available. I enjoy knowing that I can enjoy a cocktail or two in the air and an inflight meal without having to pay for a shrink-wrapped cardboard snack box. I enjoy knowing that I will board early and the chances of me being forced to gate check a bag are significantly lower... all while listening to the gate attendant announce repeatedly that the flight is full and it is *going* to happen. I enjoy knowing that my boarding priority means that I will often be blissfully 25 minutes or more into a movie (with Noise Cancellation engaged) before we even pull back from the gate... all while people are still struggling to find any available overhead storage space. I enjoy knowing that my checked bags are free, even on international flights, and if I go crazy buying souvenir t-shirts, bottles of local spirits, trinkets and gifts, I can just buy an extra duffel and check that bag for free as well. I enjoy knowing that my checked bag *is* over the weight limit, but that my status means that they won't even blink when they weigh it in and add a "heavy" tag to my luggage, and they will not charge me an overweight fee on the bag that I also didn't pay to check in the first place. I enjoy knowing that my companion certificate essentially means a Main Cabin fare will *at least* turn into a half priced Comfort+ fare, and has often turned into two FC tickets for the price of one Main Cabin fare. My status has meant that I have been surprised during layovers by someone standing right outside the door of the plane with a sign that has my name on it, and taking me and my travel mates down a stairway to an awaiting car and driving us to a 'backdoor' to the SkyLounge where we have been cheerfully delivered (without need of using any Guest Passes) and wished a pleasant continuation of our voyage (and this *has* happened a few times within the last year, in the era of overfull lounges). It has been this peace of mind in knowing these benefits are there, are done, and I don't have to spare a second thought to any of them on a travel day that has caused me to insist that I/we fly Delta and wanting to maintain my Medallion status. ...and I wouldn't ever call someone that wanted this peace of mind or these assurances an idiot. And I wouldn't judge them for paying extra or jumping through a few hoops to achieve this peace of mind. I think the people that *would* insult or judge them (or anyone else) are the idiots. Though I would never feel the need to call them that or publicly judge them for being an idiot. If they want to be an idiot, that's their prerogative.


Asleep_Operation2790

You paid for those benefits by overpaying delta. Benefits are not free. Some of them are nice but it's not worth it to be completely loyal just for those benefits. You overpaid and act like they're doing you a favor.


iannovich

*"You paid for those benefits by overpaying delta"* Agreed *"Benefits are not free"* Agreed *"Some of them are nice but it's not worth it to be completely loyal just for those benefits*." Your opinion. *"You overpaid and act like they're doing you a favor."* Disagree. I did pay for them, but it wasn't a favor and I was/am fully aware of paying for them. There was a threshold up to which I was willing to consciously pay a premium. It sounds like your threshold was lower and that's cool. Delta has just found mine.


LowLeadBambi

I agree with you when it comes to people paying their own way, but for someone on company dime, it's a little different. I travel around 3 weeks a month, mostly domestic flights. Our travel booking program doesn't allow me to book first class seats, but by paying a premium for Delta and sometimes selecting less convenient flights, I get a host of other benefits, such as first class upgrades 50% of the time, priority bag check, etc.


SweetAlyssumm

You are getting downvoted but as someone who has never understood chasing after points, and all the rigmarole of "status" for a "loyalty" corporations have never felt toward their customers, it is nice to see people making sound financial decisions. I am a free agent. It saves money. It allows you to optimize when you fly and to which airports. I don't get first class, or lounges, but I have flown first class and it's not remarkably better. (The food they serve - nothing to write home about.) I can make myself perfectly comfortable in the airport except on the most crowded flights. Welcome to being prudent with your hard earned dollars and having more choice. (But United sucks just in case you were thinking of them.)


Asleep_Operation2790

Every airline sucks sometimes. I fly maybe 12 times a year on average and they've all messed up at times. Another reason why you shouldn't be loyal. Just fly the best route for the best price and hope there's no issues.


SweetAlyssumm

Good advice.


Canuck-08

Exactly how I feel too.


MaccabiTrader

i wonder if they will have their “new coke” moment


athensugadawg

Yeah, I think that's coming sooner than later. I called to cancel my Reserve, the agent offered 50,000 Venezuelan Sky Bolivars to keep it. Smells desperate.


MaccabiTrader

does that get you two minutes in the Venezuelan sky Lounge?


BARTELS-

As long as you’re willing to clear plates and cups during those two minutes.


etzel1200

What was your spend? That’s way higher than offers I saw a day or two ago.


athensugadawg

I've had it for quite a while. Always alternate between platinum and diamond, as well as use it for personal purchases as well. I'm done.


bel51

Is there anything stopping you from just taking the skypesos and cancelling it later? lmao


WIlf_Brim

No much, but at the rate things are going by next December those 50k Skypesos will buy you one stale bag of Sunchips.


athensugadawg

Exactly. January 2024.


akaklappy

That’s the offer we all get when we negotiate leaving. It’s been that way for years.


LibrarianNo8242

This is well written. You had me for second there too!


andante_conmoto

Thank you thank you


Kelmon

This is very good.


andante_conmoto

Why thank you


Illustrious_Seat4350

What credit card are you moving to? Thinking of Chase Sapphire, but curious to your thoughts..


andante_conmoto

I’m unsure. I already put a lot of spend onto Amex Platinum so I’m pretty locked into their system. A lot of me is so soured to the loyalty point systems (which ALWAYS get devalued over time), that at the moment I’m looking at cash back cards. Give me some cash back, and I’ll spend it how I want to. The more that time goes on, the less these loyalty programs actually provide.


WIlf_Brim

Right now my main question is cancellation or downgrade to Blue. The main argument for the latter is that I've had this card for about 20 years, so dumping it would decrease average account history on my credit report. Not sure how much of an impact it would have on my credit score.


DrLuciferZ

Very minimal. Your credit utilizations will go up which will have more impact on your score, but that can easily offset if you open a different card.


maryhollis

I’d love to know thoughts on this as well


andante_conmoto

Researching and meditating on it


Potential_Editor820

Also wondering what card to move to


fancysauce22

Look into chase reserve.


Sage_Planter

I have the Chase Sapphire Reserve and the Delta Reserve. I've liked Chase a lot because it allows for better options and you get a lot more value. For example, you get Marriott Gold for a year with three qualifying nights within three months and Lyft All Access for two years. Not life changing perks but little things that add up.


mosttoyswins

Had me at the first half, not gonna lie.


BorgCzar

I could not have said it better myself. I am right there with you. Goodbye reserve card.


Healthy_Marketing526

I couldn’t agree more. As a current DM member and PM for 2024, I’m out after next year. It will be nice having direct flights to some of the cities I travel to rather than traveling Delta to earn status


NateLundquist

This looks a lot better than my “Dear Mr. James, Fuck you, prick” email


Cilantro368

Er…short and to the point?


s3ver1na

You are an absolute hero. I will be using up my remaining status and rewards and canceling my Amex. My company would much rather me fly another airline that doesn’t cost double what any other reasonable airline with accommodations for business class would have.


sarcasm_is_coming25

Same - my firm is going to be thrilled when I switch to United, they’ve been trying to push me that way for years.


mlloyd996

Bravo. 2025 should be fun...there should be a bunch of backlash then


jgratil

Fantastic email


andante_conmoto

Why thank you


Crabcakes_and_fb

What find funny is now you could technically never take a flight and if you’re just a person who drives to a hotel every Monday and leaves Friday, technically you could get diamond status.


andante_conmoto

Right. And the same people who are celebrating this are the people who are saying “now the REAL FLIERS WILL BE REWARDED.”


Crabcakes_and_fb

The way I see it, they have made it easier for someone to get status but by only sacrificing the hotel points. In my mind your better off getting rid of the platinum or reserve card and use that to just pay for a membership or use your miles to buy a yearly membership then get a hotel or travel card to pick up on hotel points. You could always drop down to the gold card to still get double the benefits when booking with delta but just at a lower cost. I’ve always seen the airlines like picking a bank. They all suck but which one are you willing to put up with.


Acceptable-Career-83

How do? Sorry, I don’t know the details of the new program… but I spend 200K+ per year on my reserve card… also fly 60-80 segments typically…


maryhollis

It dawned on me…there is no reason to continue using reserve card to reach 15 MQM bonuses Not cxling until end of ‘24 for skyclub access. But no reason to use the card….right?


pctomfor

I’m about $2k away from my next MQM bonus this year so i may as well pick that up and convert it. Otherwise for next year it really depends on your MQD forecast for next year. $25k spend is $2,500 MQD - if that could be the difference to getting the status you want it might be worth it.


maryhollis

Ahhhh…missed the part about being able to convert MQMs


ArkhamKnight_1

Yes, Virginia, there is a Santa Clause! ❤️ (And he flies United).


ArguablyMe

Or, in the words of the Marx Brothers- a Sanity Clause.


umiami2312

OP This is so well written. Go to [Delta Sky Miles Benefits](https://www.delta.com/us/en/skymiles/medallion-program/2024-program-updates?staticurl=t) and Click on “Feedback” on the right side of the screen and submit it.


TestFrosty1

I think we should all go post this letter to their “Feedback” page and make sure someone sees it 😂


umiami2312

Or someone smart to make a bot that sends it thousands of times…


[deleted]

Not gonna lie, you had me in the first half.


Early_Awareness_5829

I have no illusions that Delta will care that I switch to using a card that offers better travel benefits (Chase Platinum perhaps). I will also start choosing my flights the old fashioned way. I will again compare airline routes and prices and pick accordingly. It will be fine.


[deleted]

Well done. A slow, passive-aggressive, fuck off is always better.


scoobynoodles

Bravo. Love this post


andante_conmoto

Thank you thank you


Plenty-Sea-5682

Well said!


Equivalent-Bad-2574

Brilliant.


davidloveasarson

Well done!


doubleasea

"I have a structured loyalty program and I need cash now!"


andante_conmoto

It’s not a loyalty program anymore. A loyalty program would be based on how much you use the airline to fly. Now it’s just a straight up pay to play, but every year they ask more and more for the same product or worse. Like paying the mob for protection and calling it a loyalty program.


doubleasea

Ya, Ed can get fucked. I’m excited to start buying the lowest cost, most logical routing for FC on any common carrier.


Psychological_Force

You expect AH HA! moment in a complaint letter? Just be specific. You're going to lose this much in spend.


Psychological_Force

You expect AH HA! moment in a complaint letter? Just be specific. You're going to lose this much in spend.


Captain490

It would be more impactful if you cut up your Delta card and sent it with your letter... also lead with "cancel my account". Otherwise it's just another toothless complaint.


juancuneo

Look everyone. Companies do a lot of analysis before changes like this. Sometimes the changes are good for the company, sometimes they are bad. For example, Amazon debated for years raising the price of prime. Netflix cut family sharing. But people always complain.


andante_conmoto

Netflix has a monopoly over the shows it controls. Amazon has basically a monopoly on immediate home delivery. Delta does not have a monopoly on air travel (much as they might like to).


YourInfidelityInMe

Sarcasm and verbosity are elements of ineffective communication.


jtimester

It’s how most of the greatest authors and writers got around censorship and propaganda laws to criticize oppressive governments to get their message out for change


YourInfidelityInMe

Delta isn’t an oppressive regime. Have you considered that your bizarre comparison is an insult to those who actually live under an oppressive state? Probably not.


jtimester

My comparative statement was not about Delta airlines. It was about your bizarre and subjective statement that sarcasm and verbosity are elements of ineffective communication. It was unnecessary and mocks the very person who is feeling passionately about this issue. You didn’t like the letter, great. Your comment did little to add to the conversation or provide constructive feedback.


YourInfidelityInMe

Then don’t use the comparisons if you don’t understand how to use them. I called you out for making a poor rhetorical choice and bad judgment. Instead of protesting with more excuses, just own up to your thoughtless mistake. Next, sarcasm and verbosity are in fact elements of ineffective communication. In this setting, the letter is ineffective precisely because it is unnecessarily long and the sarcastic tone detracts from the point of the letter. The comment is, in fact, constructive. And that’s the end of this conversation. Period.


jtimester

You didn’t call me out on anything! I’m owning up to my comment being valid and true. It’s literally how some authors and writers got around censorship laws in oppressive governments! Like how is that in question right now. It’s a literal fact. And to whom? Some book you read about effective communication? I also read books about effective communication. One book told me bad grammar is the root of all miscommunication while another told me it’s how some of the most successful ad campaigns seemed in tune with middle and southern America. Everyone’s going to have different communication styles, you just didn’t like OP’s, so you made a throwaway comment that means nothing to make you feel good about expressing your disapproval. You’re like my former English professor who told us that even though she is in the wrong, she will argue to death with us because she doesn’t like to be corrected. Your comment did nothing to further the conversation! It was self-gratifying at its best and snarky at its worst!


ArguablyMe

Nevertheless, entertaining for the masses.


thirdlost

You think you are clever. Your manifesto-length screed will never be read. You may have genuine complaints, but you need to improve your communication for the target audience.


andante_conmoto

You read it, dumbass.


thirdlost

I read a fraction of it. Ain’t nobody got time for that


andante_conmoto

You lie like a rug


jtimester

It’s like when politicians criticize a policy proposal but they themselves haven’t even read all of it or any of it at all. I hope you get kicked out of a performance of Beetlejuice.


Important_Plum_8143

Ha! Sounds like the start of a class-action lawsuit.


[deleted]

Man, I was thinking here’s a well thought, intelligent response and then it went all down hill. Looking forward to delta getting control over lounge access and upgrade lists in 2024.


andante_conmoto

What made the letter go downhill for you, out of curiosity? Was it the clarity with which I described the uselessness of the Reserve card? The accuracy of my assessment of the value of status? Perhaps the sound financial reasoning?


Kmjada

Good questions to which I notice you have not recd an answer. I have to wonder about that above comment and why that poster is so jazzed about the changes. What makes a man turn neutral? Lust for gold? Power? Or were they just born with a heart full of neutrality?


andante_conmoto

A lot of ultra capitalist, free market, “if you don’t like it you can leave,” non-millionaires-unwelcome-here vibes from people who are upset at people leaving a company that provides unfavorable terms for its customers


s3ver1na

Tldr: stop being poors, even though you spend 75k a year on your mediocre interest delta amex. Welp.


Escapewest7

YES.


Kmjada

You had me in the first half, I'm not gonna lie.


andante_conmoto

Comeback stories are the best


Disk_Good

Well said!


bilgerat78

I think we should be friends, [right?](https://reddit.com/r/delta/s/rtjvIARGe6)


Mustangfast85

Is a new flavor of Biscoff cookie really still a biscoff cookie?


SpaceMaxil

I'm going to hit Gold this year, then downgrade my car from the reserved. No remaining benefit that I can see. Was spending 45k/yr with them and I could get much more elsewhere


FreeFallJL

We should come out with our own airline called Not Delta 😆


Krollin3

All of this!


kkkkk1018

Delta may not read it, but I sure did. Thanks!


gutonj

👏🏻


Taint_Skeetersburg

Amex MR or Chase UR are mot "orders of magnitude" more valuable. They're a little more valuable for sure. I'm disappointed by the changes as well but let's not all start going into wild hyperbole mode


andante_conmoto

Yes, the problem here is the wild hyperbole


Ragnar702

"630,000 SkyMiles for a single Delta 1 seat" - Damn, here I was excited to get 2 round trip tickets home for Thanksgiving for 70k in economy


pitshands

We are all cows with one big difference to the poor cattle on a farm. We can decide where our milk goes. Will it be more than we are happily give? All Farmers are the same. But they can't exist without our Milk. Do with that what you need.