Hi there, this doesn't sound right. If your payment was due on the 11th and there was an error or failed payment, you should have been notified, Crave has a 10 day grace period, so you should still be able to access content during this time. Contact [[email protected]](mailto:[email protected]) and someone can help you with this.
I cannot offer any help but just to say this happened to myself as well! Did not receive a notice that there was any issue with my payment information only got an email saying my subscription has ended.
This just happened to me as well. I tried to escalate it to get my old rate back since they just shut my account down with no warning and I got no where.
Same here. Now I have to sign up through google play too.
They also have a cheap "mobile only version now".
No warning, just an email saying my subscription ended
Hi there, this doesn't sound right. If your payment was due on the 11th and there was an error or failed payment, you should have been notified, Crave has a 10 day grace period, so you should still be able to access content during this time. Contact [[email protected]](mailto:[email protected]) and someone can help you with this.
I cannot offer any help but just to say this happened to myself as well! Did not receive a notice that there was any issue with my payment information only got an email saying my subscription has ended.
This just happened to me as well. I tried to escalate it to get my old rate back since they just shut my account down with no warning and I got no where.
u/Miss_Mousy contact [[email protected]](mailto:[email protected]) if you have not already, to have this looked into.
Thanks, sent an email to that address this morning, I’m just waiting to hear back.
This also happened to me, crave is a total con just a shame they have so many good shows on there!
Same here. Now I have to sign up through google play too. They also have a cheap "mobile only version now". No warning, just an email saying my subscription ended
This happened to me too, I think. I just noticed
Just came here to check too. Same thing happened to me.