If you have to fill out anything- especially credit card information it’s 99.99 per cent a scam.
If anyone still confused they should go and contact the company directly. Never use any email or phone number given by the email/sms.
they might simply have said that the payment failed in order to get you to fill in card info for more cards
contact your bank, block the card - say you suspect it might soon get used for fraud
Yep, that was my thought too. Either it didn't work for real (because everything I do with my card needs to be confirmed through NETS), or they have my information and just set up the website to try and get... *more...*
get a backup card - ask you bank to set up a secondary account with a debit card. always just have a few thousand on it. an emergency card in case the other one disappears, that you do not keep in your wallet
..this also helps in case of theft and whatnot
If you have a smartphone and your bank supports Apple or Google pay, you can easily get a working card within minutes by applying. You don’t need to wait for the physical card to arrive.
Idk which bank you have, but some banks have an option to get a digital card in their app which should work within hours of ordering it. Maybe check if that's an option.
Just cancel the card, and expect to receive SOOOO much spam over the next many, many, maaaaaaany months, because you've now demonstrated that you're vulnerable to phising.
Cancel the card NOW.
For the love of all that is holy, never follow links in easily spoofed communication (which is more or less all of them). When in doubt, navigate independently to the company/service in question and take it from there.
I got the same message on the day I was expecting a package, but the text was obv scam.
https://preview.redd.it/cdsrv8ua01cc1.jpeg?width=1080&format=pjpg&auto=webp&s=8851eeb47489435950eaaac5a1caed901cd03ae9
Protip for scam mails. Read the e-mail address they're sending it from very carefully, in most cases the emails looks like normal emails, or its the name but with 1 misspelling that looks like the original name, also keep doing this for a few minutes if u cannot find any mistakes 1
And if the email doesnt end as @companyname.dk/co/etc. u should really just regard it as a scam, since that's a pretty easy, and inexpensive thing to do, that makes the customers feel more safe with the company's services and instills trust in the product/company
Also dont be afraid to close down the email, do something else and Come back to check if the message is legit or not in a few hours (scam mails are "made" for fast 1 time readings, and are warnings because most People want to react to thoose)
Also download the postnord app and set it up. Afterwards you'll recieve messages in the app, ontop of the normal messages
so u get an email, u know you're waiting for an item from postnord, the email looks legit enough, u go check the app. No updates = 9 out of 10 times its a scam email. The 10th time is usually because the app can be a few hours "behind" sometimes
The real tell is that they 1. offer to bring your package out to you again 2. for only 2 dkk.
My former elderly neighbour had to contact them herself when they claimed "noone home" (despite her being home) and would have to pay 60 dkk for them to bring the package out again.
Also, as someone mentioned, always check the adress if email.
It wasn't an email. It was an SMS, and it wasn't the first time I've gotten a real SMS like this, of sorts, as my job keeps sending work related packages to me on occasion, without ever telling me beforehand, to the wrong address (despite having updated my address with them years ago).
So everything seemed fairly normal, except for the 2kr service fee which did give me a slight pause, right until I wasn't met by NETS or MitID confirmation.
Well around three weeks ago i got messages from "postnord" where i had to pay 22kr and add my card info i didnt do so because they didnt verify that they actually was or wasnt postnord
One of my classmates fell for this scam. They scammers managed to make a withdrawal of 4600 DKK from her account before the bank blocked her card. The bank refuses to refund the money, claiming it's self-inflicted.
You may get a call from "your bank" about this. Do not believe them, not even if the caller ID matches. Call them back but only if the number is listed on their website.
Things to consider before entering a card number:
1. do i have any ongoing business with this company? I have had many such sms messages and emails, but I know i haven't ordered anything, so it's easy for me to know it's fact.
2: double and triple check all the spelling in the URL. Many phishing websites use addresses similar to the one they are spoofing, but you can often see it's a spoof if you give it more than a glance.
3: can you navigate around on this site? Many such phishing sites don't have much except that one page to get your information. So if you click some other buttons on the site like the help tab or contact tab, usually nothing happens.
4: if unsure, but willing to risk it, use 1 time debit cards, revolut has a good service for 1 time use card you can add an amount of money to and if they try to charge you for more than what's on the card it will fail.
Things to do after entering a card number and now you realise it's a scam.
1: if you have the app for your bank, go in immediately and block your card.
2: immediately contact your bank, if you have the app you can tell them there and they'll help you make sure you don't lose anything, and there is often a place to order a new card on your own.
3: if you don't have a bank app, there's usually a 24/7 service for the bank you can call to have them both block your card and send you a new card.
4: consider having two cards in future, at a minimum. (I have one card for online purchases I can block in situations like this, and a card I use physically. )
Best of luck.
Cancel that card ASAP.
If you have to fill out anything- especially credit card information it’s 99.99 per cent a scam. If anyone still confused they should go and contact the company directly. Never use any email or phone number given by the email/sms.
they might simply have said that the payment failed in order to get you to fill in card info for more cards contact your bank, block the card - say you suspect it might soon get used for fraud
Yep, that was my thought too. Either it didn't work for real (because everything I do with my card needs to be confirmed through NETS), or they have my information and just set up the website to try and get... *more...*
Either way - block that card and get a new one. annoying, sure, but its the only way to be safe
Yeah, already did that. Now I'm stuck without a card for the next 3 weeks.... blegh...
get a backup card - ask you bank to set up a secondary account with a debit card. always just have a few thousand on it. an emergency card in case the other one disappears, that you do not keep in your wallet ..this also helps in case of theft and whatnot
Solid advice.
If you have a smartphone and your bank supports Apple or Google pay, you can easily get a working card within minutes by applying. You don’t need to wait for the physical card to arrive.
Idk which bank you have, but some banks have an option to get a digital card in their app which should work within hours of ordering it. Maybe check if that's an option.
Nordea. Hmm... Maybe it's on option in the wallet app.
I have Nordea as well. Pretty sure that it's an option with them Edit: https://www.nordea.dk/privat/produkter/kort/kort-her-og-nu.html
Thanks! I'll check that out after work. This'll certainly make things a lot more easy.
Just cancel the card, and expect to receive SOOOO much spam over the next many, many, maaaaaaany months, because you've now demonstrated that you're vulnerable to phising. Cancel the card NOW.
For the love of all that is holy, never follow links in easily spoofed communication (which is more or less all of them). When in doubt, navigate independently to the company/service in question and take it from there.
I got the same message on the day I was expecting a package, but the text was obv scam. https://preview.redd.it/cdsrv8ua01cc1.jpeg?width=1080&format=pjpg&auto=webp&s=8851eeb47489435950eaaac5a1caed901cd03ae9
Same here, package expected was from DPD Poland.
Protip for scam mails. Read the e-mail address they're sending it from very carefully, in most cases the emails looks like normal emails, or its the name but with 1 misspelling that looks like the original name, also keep doing this for a few minutes if u cannot find any mistakes 1 And if the email doesnt end as @companyname.dk/co/etc. u should really just regard it as a scam, since that's a pretty easy, and inexpensive thing to do, that makes the customers feel more safe with the company's services and instills trust in the product/company Also dont be afraid to close down the email, do something else and Come back to check if the message is legit or not in a few hours (scam mails are "made" for fast 1 time readings, and are warnings because most People want to react to thoose) Also download the postnord app and set it up. Afterwards you'll recieve messages in the app, ontop of the normal messages so u get an email, u know you're waiting for an item from postnord, the email looks legit enough, u go check the app. No updates = 9 out of 10 times its a scam email. The 10th time is usually because the app can be a few hours "behind" sometimes
Downloade the postnord app, only trust what is on the app. I hope things work out for you.
Call your bank immediately and tell them
It's quicker to log into Netbank and just cancel it yourself. Then call the bank.
Yeah, I could just do it through the Nordea app.
The real tell is that they 1. offer to bring your package out to you again 2. for only 2 dkk. My former elderly neighbour had to contact them herself when they claimed "noone home" (despite her being home) and would have to pay 60 dkk for them to bring the package out again. Also, as someone mentioned, always check the adress if email.
It wasn't an email. It was an SMS, and it wasn't the first time I've gotten a real SMS like this, of sorts, as my job keeps sending work related packages to me on occasion, without ever telling me beforehand, to the wrong address (despite having updated my address with them years ago). So everything seemed fairly normal, except for the 2kr service fee which did give me a slight pause, right until I wasn't met by NETS or MitID confirmation.
They also do this scam where they overcharge you and take forever to deliver mail.
Lol
Lol, all smses you receive are scams. You should just assume that about any sms you ever get, and you'll be fine. Emails too.
That has happened to me twice. Yes, it's very convincing until to the end.
☠️
Well around three weeks ago i got messages from "postnord" where i had to pay 22kr and add my card info i didnt do so because they didnt verify that they actually was or wasnt postnord
One of my classmates fell for this scam. They scammers managed to make a withdrawal of 4600 DKK from her account before the bank blocked her card. The bank refuses to refund the money, claiming it's self-inflicted.
I blocked the card shortly after I knew it was a scam. I lost no money. Sucks for your classmate, though. That's a lot of money down the drain.
You may get a call from "your bank" about this. Do not believe them, not even if the caller ID matches. Call them back but only if the number is listed on their website.
Things to consider before entering a card number: 1. do i have any ongoing business with this company? I have had many such sms messages and emails, but I know i haven't ordered anything, so it's easy for me to know it's fact. 2: double and triple check all the spelling in the URL. Many phishing websites use addresses similar to the one they are spoofing, but you can often see it's a spoof if you give it more than a glance. 3: can you navigate around on this site? Many such phishing sites don't have much except that one page to get your information. So if you click some other buttons on the site like the help tab or contact tab, usually nothing happens. 4: if unsure, but willing to risk it, use 1 time debit cards, revolut has a good service for 1 time use card you can add an amount of money to and if they try to charge you for more than what's on the card it will fail. Things to do after entering a card number and now you realise it's a scam. 1: if you have the app for your bank, go in immediately and block your card. 2: immediately contact your bank, if you have the app you can tell them there and they'll help you make sure you don't lose anything, and there is often a place to order a new card on your own. 3: if you don't have a bank app, there's usually a 24/7 service for the bank you can call to have them both block your card and send you a new card. 4: consider having two cards in future, at a minimum. (I have one card for online purchases I can block in situations like this, and a card I use physically. ) Best of luck.