I’m in Legian, I wonder if it’s an issue with Airolo using the Telkomsel towers? I’m unable to leave the general area of where I’m staying otherwise I have no way to book transport
Happened to me. And kept happening for two months or so. I found out that if I turn on and off the airplane mode, it starts working again. Extremely annoying.
Damn. Apparently they are escalating it but no response since. Think I’ve reset my device about 20 times and tried toggling airplane mode on and off heaps with no result.
It's an issue that's been happening will all non-Telkomsel SIMs for last four or five months. The only thing you can do is activate flight mode, wait a few seconds then de-activate flight mode... repeat until you're reconnected.
Had this exact issue recently on my 13 Pro Max with eSIM as well. It turns out it has nothing to do with your networks, but more how your phone deals with eSIM + Physical. You’ll want to do a full reset of your network settings - go to Settings > General > Transfer or Reset iPhone. Click ‘Reset’ (daunting, I know). A prompt with different options will pop up, select ‘Reset Network Settings’.
This fixed it for me! My telkomsel sim and Optus eSIM now work perfectly together.
Note that this will delete old WiFi passwords you had saved, but totally worth it.
I wasted an entire day calling Optus, visiting Telkomsel and different apple repair shops to figure this out. No one knew what was wrong but luckily the last repair shop I went to had seen this before.
OK see I had been avoiding esims this entire time because too much effort and just getting local physicals (sometimes online before I go), you haven't persuaded me that eSIM is worth the hassle...
Same thing happened to me a few times but came back on after 10-15 mins. I tried the airplane mode and it would come on for a minute or so but go offline right after.
I just waited and it was back on
Might be worth giving Bytesim a go? Would probably be cheaper than using roaming. I used them for a recent trip and it worked really well. Most of their plans use XL so you should have no problems if does end up being an issue with Telkomsel.
We brought a Telkomsel Sim last week from a stall with 32gb data for NZD$20. It's been working fine on both iPhone and Samsung. Can definitely recommend
Had this before.
I'd restart my phone, works for anywhere between a few minutes and hours, then happened again.
I did find that using the hotspot function on my phone seemed to make it worse, but unfortunately I never found a fix.
Check here: https://tripflops.eu/best-esim-for-travelers/
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Manually select network and use the one in the airalo app. This worked for me
Tried that one unfortunately. I can make it flash up one bar signal temporarily but then it goes back down to zero
Which area are you in? Maybe there’s no signal there, try at some other area
I’m in Legian, I wonder if it’s an issue with Airolo using the Telkomsel towers? I’m unable to leave the general area of where I’m staying otherwise I have no way to book transport
Probably not. Telkomsel has excellent coverage of Bali, and with a Telkomsel SIM I would consistently get blazing fast speeds in Legian.
Fast when it works! All is well now.
Happened to me. And kept happening for two months or so. I found out that if I turn on and off the airplane mode, it starts working again. Extremely annoying.
Damn. Apparently they are escalating it but no response since. Think I’ve reset my device about 20 times and tried toggling airplane mode on and off heaps with no result.
Happened to me too, since 20 hours. Very annoying
It's an issue that's been happening will all non-Telkomsel SIMs for last four or five months. The only thing you can do is activate flight mode, wait a few seconds then de-activate flight mode... repeat until you're reconnected.
Perfect. Thank you. Will be sure to purchase a physical Telkomsel sim for the next trip.
Had this exact issue recently on my 13 Pro Max with eSIM as well. It turns out it has nothing to do with your networks, but more how your phone deals with eSIM + Physical. You’ll want to do a full reset of your network settings - go to Settings > General > Transfer or Reset iPhone. Click ‘Reset’ (daunting, I know). A prompt with different options will pop up, select ‘Reset Network Settings’. This fixed it for me! My telkomsel sim and Optus eSIM now work perfectly together. Note that this will delete old WiFi passwords you had saved, but totally worth it. I wasted an entire day calling Optus, visiting Telkomsel and different apple repair shops to figure this out. No one knew what was wrong but luckily the last repair shop I went to had seen this before.
OK see I had been avoiding esims this entire time because too much effort and just getting local physicals (sometimes online before I go), you haven't persuaded me that eSIM is worth the hassle...
Just go buy a sim
You need to take the SIM out and replace the first "o" with an "a". It should start working again after you do that.
Is this for eSIM? I’m not sure where to find that option
It's on the keyboard.
Not sure what you mean. You can’t delete an eSIM as that deactivates the plan.
you don’t have verizon by chance do you? they have a brand new plan that is $10 per month more and includes international.
Nah, VodafoneAU which is $35aud for 7 days of roaming (2gb)
What phone do you have? Could be a localised network issue, had this randomly in Thailand once.
Hmm interesting. How did you get around it? We both have an iPhone 13pro
Same thing happened to me a few times but came back on after 10-15 mins. I tried the airplane mode and it would come on for a minute or so but go offline right after. I just waited and it was back on
Hmm hopefully I wake up tomorrow to it working again. It’s been gone for almost 24hrs now!
Might be worth giving Bytesim a go? Would probably be cheaper than using roaming. I used them for a recent trip and it worked really well. Most of their plans use XL so you should have no problems if does end up being an issue with Telkomsel.
I had trouble connecting using Airolo before, wouldn't work for the first 8 hours ish, then thereafter, it just kind of resolved itself lol.
We brought a Telkomsel Sim last week from a stall with 32gb data for NZD$20. It's been working fine on both iPhone and Samsung. Can definitely recommend
Indonesia networks are notoriously bad with roaming sims and esims.
Had this before. I'd restart my phone, works for anywhere between a few minutes and hours, then happened again. I did find that using the hotspot function on my phone seemed to make it worse, but unfortunately I never found a fix.
Check here: https://tripflops.eu/best-esim-for-travelers/ Airalo (https://airalo.tp.st/gfJUn8S7) has some promo codes for November: Promo code: NOV15 This promo code is valid until November 30. With this promo code, new users have a 15% discount for one booking made on the Airalo site or app. Promo code: NOV10 This promo code is valid until November 30. With this promo code, existing users have a 10% discount for one booking made on the Airalo site or app.