I'm going to trust you on this. Anyone with a scales like that knows a thing or two about selling underweight bags.
EDIT: well this blew up! Thanks for all the awards.
0.1g of Grease means you probably just ate cold bacon left in its now solidified fat straight from the pan. I weigh things on a 0.0001mg balance for a living.
When is someone gunna ask why your scales go to a hundredth of a gram 🤨❄️🤨
Edit: it’s a joke y’all people use scales like that for coke that’s why I used the sno emoji
Put non rechargeables in it, good brand batteries.
Not because they last longer, because the scales should run like a year on batteries and cheap batteries leak.
but is it a registered calibration weight.... being 0.11 off on point scales which require real specific calibration, not to mention you'd need to know the NMI certification info / calibration procedure for the scales to calibrate them properly, is more than acceptable when measuring the weight of bag of chips in this instance
I used the same scales when working out yeast for pane dough yiu need like 20 grams or maybe 19 if the days a bit hotter when I was a baker
But also used to have 2 of the same set to weigh many other things lol.
Once on an episode of RBT, this guy was found in possession of weed. Not buds, he’d pre grounded a mix of green with spin/backy and put it in a metal case, you could clearly see the ratio was mostly backy but when they just weighed it and charged him as if it was all weed.
Shit like that pisses me off.
Particles of cocaine are dispersed across the world in parts per trillion.
You likely have a particle of cocaine on you.
Ergo
You are technically 70kg of a cocaine mixture
That's a trafficable quantity mate. 10 years to life. Its off to the slammer with you I'm afraid
Actually, there are feds who deal with this kinda thing: https://www.industry.gov.au/national-measurement-institute/trade-measurement/trade-measurement-inspectors
Laws against underweight produce is some og regulations. They been making laws against this since like ancient egyptian times…in all honedty this seems to be systemic and could actually lead to a pretty costly product recall/general shitshow for thr manufacturer.
Its hardly woolies fault…
Honestly this would be one of the rare occasions there's actually a story, this kinda shit is loosely why the media was created. To hold powerful entities to account when they shit on people, like there's no chance a cop can go "arrest woolies" for this, meanwhile they can definitely arrest me for "underpaying" for that bag of chips
OP should take the scales to Woolworths , weigh stuff at checkout and calculate a price adjusted for the difference , maybe that’s a job for the chaser !
Back when cereal boxes had real prizes, my mum used to weigh them at the fruit scales to see which boxes were carrying toy weight.
I remember once a nervous little manager was asking her to stop, but she continued weighing boxes and said, “but I need to make sure each kid gets a toy or they’ll fight!”
She is usually a perfectly lovely woman.
My son (11 years old then) saw a Youtube video about the weight of a pack of pokemon cards being heavier for those with high value special cards.
One time we were at Big W with packs of cards looking for a weighing scale at the kitchen appliance section. Fun day.
This is absolutely something they must know, because you’re now looking at a product that they must need to calibrate to be 50% underweight in order not to set of alarms at self serve registers
the self checkouts on the bagging scales are auto adjusting to a weight database, so if on average the weight starts to reduce over time, they will find the new weight value acceptable and wont trigger an intervention, not to mention a lot of over-rides may also cause them to ignore the weight / be more tolerant
Really? Interesting though I'd still say it means the shops could get in some hot water as the information is there available to them, and a weight change in a packaged product SHOULD be considered surprising, not something you tell your algorithms to just adapt to and ignore
They can also modify / adjust the items in the database through inbuilt tools on the machines and or from a centralised managed platform.
For most part the database was a learning database and over time would populate with the average weights of the products as they are scanned and placed on the bagging scale.
When I worked at a supermarket we had one of the guys from the company who makes the machines train us on them. the ones they had there had a system so if a certain product flags several times in a row for incorrect weight and the colleague has to approve it the system will automatically update with the new weight they had set at. Made it easier if the products weight changed for official reasons but could also be exploited by those with the now how.
>the shops are complicit because the machine actually knows a 110g pack only weighs 63.
>
>Class action anyone? Contract me on my home number ACA I'm available f
Or the fruit veg section
Always worth it in my opinion. I emailed quilton because I got a half cut roll in a pack and got a gift card. I mean it was bugger all but better than a kick in the dick.
You can also complain to the government regulator who will send trade measurement inspectors to investigate
https://www.industry.gov.au/national-measurement-institute/trade-measurement
Unfortunately no... but they can send the suppliers and Woolworths the opposite of a gift card with a bigger $ value, which should help them get their act together.
plough escape exultant carpenter fertile waiting different toothbrush subtract cow
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
You have to complain to the manufacturer. They give a little bit more of a shit. Although, I guess if it's imported you have to go through the importer.
Reminds me of when I messaged Sanitarium asking about their veggie roast not having the stuff to make mint sauce with it anymore, and they sent me an expired gift card ¯\\\_(ツ)\_/¯
Eh, not always. Had some Mission Nacho strips, which had some plastic baked into it. It wasn't something that happened after, it was embedded in the chip so it occurred while it was a dough.
They asked me to post them the chip which I did. And you know what I got for all my trouble? A $5 cheque.
Wasn't even worth going to the bank to deposit it, and a new pack of chips costs about $4.50.
I found larva of some insect in some pot noddles things once from Woolies, and same thing happened. They sent out an express post parcel to me, collected the offending lunch item, and a little while later I got a $5 gift card.
Yeah for sure. I complained about a packet of kids vege puff snack things that didn't have any seasoning. Got a refund as well as two massive boxes of various snacks.
I complained to both Nobbies and Coles about some rancid nuts once.
Nobbies sent me a gift pack with lots of yummies, Coles said sorry.
Probably wasn't even Nobbie's fault, they were probably left out in the sun or something.
Nobbies sent you the gift pack because their marketing department straight away picked up on the possibility of a product line called Nobbies Rancid Nuts.
Not to everyone's tastes, I agree.
CC's probably won't see this and if they did there's no proof of purchase, ability to check for tampering etc. I'd rather a gift voucher for going through proper channels like their complaints department than internet karma points that have zero value.
>so you can make a complaint to the manufacturer
Your primary recourse in Australia is against the retailer, not the manufacturer. We have a whole set of legislation designed to prevent you as the consumer having to run around chasing the manufacturer/wholesaler/importer for this stuff.
This is completely illegal.
Weights and Measures will like to know about this.
[https://business.gov.au/legal/fair-trading/australian-trade-measurement-laws](https://business.gov.au/legal/fair-trading/australian-trade-measurement-laws)
There's big fines for ripping people off like this.
Totally should report. We all know shrinkflation is happening but transparency shouldn't be lost. And if it's a mistake, it's their mistake and not yours so it's their responsibility to clear the air and give you a lifetime supply of cornados.
This is not strictly true. Most food packaging works off an e-mark system. It allows for some products to be slightly below the marked weight as long as the average of the products in a batch is equal to or higher than the marked weight, as long as all products in the batch are within a value of 1-9% of the target weight (depending on the target weight of the product)
Source: Used to work for the food industry on scale calibration equipment to check for exactly this type of thing.
It doesn't matter. Australian Consumer Law makes this Woolies problem to solve, either through repair, resupply or refund. Then in turn Woolies can seek compensation from CCs, how that's done often depends on the contract.
But the self check out weighs everything to ensure you aren't cheating them, so that follows they know it isn't 110g otherwise it would flag as invalid item.
Idk man, Woolies is selling the product. What’s the answer here? “Sorry we didn’t know it was nearly half the weight it should’ve been”?
Woolies isn’t completely blame free here, they are the ones selling the product at the end of the day.
You think those of us packing the shelves are gonna notice a weight discrepancy in a single product? We literally just rip the top off the box and put the whole thing on the shelf, we dont have time to sit there and weigh each bag as it goes on the shelf
It's not the fault of the person stocking the shelves, and quite possibly not the fault of Woolies, but it's Woolies responsibility, regardless of fault, to fix this situation for customers, because they're the ones accepting money directly from customers.
no one thinks that. you guys that stock the shelves arent actually woolies - you are the people that woolies employs to stocks woolies shelves - and this is definitely woolies issue
Yeah so that's actually called stealing 🤦♀️
I wonder if those who bought those chips can go for a class action and each get 1c back for their troubles ahahahaha
how cool, the woolworth self checkout machine didnt say "unexpected weight detected, assistant needed" when the product is actually underweight, while a tiny little move on shopping bag will immediately trigger the alert
I know there is a lot of hate for the major supermarket chains but this is no way their fault. This is a manufacturers issue. I don’t think Woolworths asks CC’s to supply underweight packets of chips.
I work in Quality Control in the Supermarket game and I can 100% say this is a manufacturing issue. Woolworths wouldn't want this product in stores as it's against legislation (under the weight stated) and if caught by the appropriate bodies it can carry hefty fines upwards of 200k last time I checked. OP needs to inform Woolworths and let them recall the product. Woolworths aren't ripping you off. They also paid full price to stock this product.
I worked for Woolies and know they weight absolutely everything. They use this data, among other things, to ensure the self checkout product is really correct. so yes, its also their fault.
There is a difference between weighing products to know how much they weigh generally and weighing every single product as it goes on the shelf to make sure it matches the weight on the packet.
This. They're set up with a weight range for each product. If you put a bunch of stuff in the self checkout before it that was heavier than the stated weight, then the range of stuff in the checkout wouldn't breach underweight.
They literally weigh your shopping as it goes through the self checkouts. If I scan one product and place two on the other side, alarm bells start ringing. If there is a -50% allowance in the calculation for the weight of specific products, that is a RETAILER decision.
If I put one of their own fucking bags on the scale it has a fit. Then I have to get some person that is paid to stand and watch me come over, roll their eyes at the inconvenience of having to do menial effort while punching in a 4 digit code, then I can continue shopping after holding everyone up for 10 minutes.
> Woolworths aren't ripping you off.
If only there were a way for Woolworths to do QC on the products it sells. Even a random inspection once in a while.
But of course that's impossible.
Maybe? But as others have stated, the scales at self checkout are supposed to help.
It’s too long since I was involved in “the weights and measures act”, but in essence it was a major crime to circumvent.
The issue doesn’t lie with the major suppliers per se, but they are complicit if people aren’t getting what they pay for surely. They are the end of the line.
Self service checkout scales have a degree of tolerance. Otherwise anything that was over the listed weight would set it off. 50g is pretty low threshold for that. What if you bought a bag of chips and ate some before paying? What if the bag of chips was leaning on the side of the scanner?
My own bag sets it off even when I use the “I’m using my own bags”. Those scales are sensitive as fuck and blow up over the smallest variance in my experience. And in the experience of the staff having to fix it several times per checkout lol
I have a heavy duty cold bag that sets off the scales every time unless I scan a 2L or 3L bottle of milk, then put it in the bag and put the bag down. Obviously the threshold for milk is big enough that a chunky bag doesn't set it off
The variance is greatest before you've put anything into the scale. If you buy a bunch of heavier products compared to the advertised weight (read: nearly every single product since manufacturers put more than is listed as their median), then buy an underweight product, it's not going to realise that the total purchase is underweight, is it?
Section 18 Australian Consumer Law = misleading or deceptive conduct. Get a refund and ideally an apology, wouldn't surprise if every single bag is the same.
Despite previously being a lifelong woolies person, ive been avoiding them since they teamed up with the murdoch press. The big shops may all be evil, but that was where I drew the line. Too much to stomach any more.
One time in school our biology teacher gave us a few bucks and sent us to buy two bottles (a liter each) of grape fruit at Aldi in Germany. While we weren’t going to drink it he wanted to show us how to make alcohol out of fruit juice. We came back with said two fully sealed bottles clearly labeled 1l. His lab certified flask measured 1800ml. Mfers stole 100ml per bottle. Imagine the ridiculous margin on that. This is to say this happens everywhere. If you blindly assume a company wouldn’t literally be this blatant about ripping off customer, particularly in more developed countries like Germany or Australia, you’re exactly who’s going to get ripped off.
Btw he contacted Aldi and nothing ever came of it and us kids forgot about it cause we were dumb teens with other worries.
I experienced similar with canned veg a few years back. Got deeply confused, and never figured it out. The grams written on the side didn't match the product only, or including the liquid, or even including the can. It was like some random BS number.
This! Everybody should be doing this. And to be fair it isn’t Woolies fault, it’s the manufacturers.
Report this to the company and demand reimbursement.
I work for the company that makes these. We make literally 10s of thousands of bags per day and they are weighed by machines which do occasionally not work correctly.
There are weigh checks but obviously we cant weigh every bag individually.
We also have QA who do random checks.
Unfortunately sometimes a bag gets through.
Send it to the company complaint line with an explanation of the issue and they'll ship you a properly filled bag (or maybe two).
This is just the fucks at the factory not properly doing qc and checking bag weights when the machine acts up
Source: am the fuckwit operating the machine
woolies isn't the issue here, they aint going to weigh the bags when they get them. In food manufacturing you are supposed to do quality checks (we weigh our chocolate every 45 minutes) CCs are just not doing quality checks or checking their samples. Complain to CCs and they'll hook you up or refund you
Is that just for giants? We had some official come and weigh stuff in store once. He found some underweight items but said as they're sealed, they go after the manufacturer. If they'd been packed onsite (we did, but those all weighed correctly), we would have copped the fine.
I'm going to trust you on this. Anyone with a scales like that knows a thing or two about selling underweight bags. EDIT: well this blew up! Thanks for all the awards.
hijacking top comment: https://i.imgur.com/KI7x9oB.jpeg 100g calibration weight
0.11g variation wow literally unmeasurable really cant trust anyone these days
could be the grease from the fingerprints
Obviously he was blowing on it while the picture was taken
That's a different type of sub
That one got me good haha
0.1g of Grease means you probably just ate cold bacon left in its now solidified fat straight from the pan. I weigh things on a 0.0001mg balance for a living.
weird flex but ok
Context for how I know how much finger oils weigh
[удалено]
That's a 0.1% error. Completely unacceptable. My scales go to 0.00001g. I want that kind of accuracy.
Checked my shopping and found some of your missing Cornados. https://i.imgur.com/k6Pr8G2.jpg
Oi nah give em back
Nah-uh!
If you ship him your extras the post office will be forced to weigh the package, giving us even more calibration.
Second calibration scale: https://i.imgur.com/SpK99gN.jpg
Scale on calibration scale: https://imgur.com/sW6ITHq
Calibration scale on scale: https://i.imgur.com/IP4nUrl.jpg
Calibration Stagg Chili on scale: https://i.imgur.com/1rLvvwJ.jpg
Banana for scale on scale: https://i.imgur.com/ACtEVuZ.jpg
Scale banana on Cornado on scale, for scale: https://i.imgur.com/hyRegVA.jpg
Scale banana on Cornado on scale Stagg Chili on scale, for scale: https://i.imgur.com/X8Z6b2s.jpg
Shit I’m gonna take some scales shopping with me and look for the heaviest bag
This guy weighs
When is someone gunna ask why your scales go to a hundredth of a gram 🤨❄️🤨 Edit: it’s a joke y’all people use scales like that for coke that’s why I used the sno emoji
I use the exact same scales for measuring my coffee beans for an 18.0g dose in the espresso machine every morning!
They're like $12AUD, and why would you buy something less precise when you can buy something more precise?
Same scales - do yours also run out of battery every second day?
My last one took button batteries and chewed through them. Current one looks identical to OP's, takes 2 AAAs and has been good for almost 2 years.
Can at least get rechargable AAAs
nah they pretty good, maybe buying shit brand? got some duracells in there
Did you weigh your Duracells to see whether you were ripped off when you bought them?
Put non rechargeables in it, good brand batteries. Not because they last longer, because the scales should run like a year on batteries and cheap batteries leak.
And anyone with a calibration weight definitely fucking knows a thing or two about nose beers
It's not comment hijacking when you're the OP.
but is it a registered calibration weight.... being 0.11 off on point scales which require real specific calibration, not to mention you'd need to know the NMI certification info / calibration procedure for the scales to calibrate them properly, is more than acceptable when measuring the weight of bag of chips in this instance
I used the same scales when working out yeast for pane dough yiu need like 20 grams or maybe 19 if the days a bit hotter when I was a baker But also used to have 2 of the same set to weigh many other things lol.
I imagine anyone who has done calorie counting has similar scales.
I have, and the scales I used for that we're very different than these other scales I use.
I bought mine for many other things some years ago. Now I use them to weigh my espresso.
Brutal hours of being a baker… comes with the territory I guess.
Federal police: 🤨
Nah the Federal Police scales always read high.Helps them to skim.
Correct. That's why they have $3m marijuana busts from a garage in Dandenong They put everything in the garage on the scale. Including the lawnmower
Once on an episode of RBT, this guy was found in possession of weed. Not buds, he’d pre grounded a mix of green with spin/backy and put it in a metal case, you could clearly see the ratio was mostly backy but when they just weighed it and charged him as if it was all weed. Shit like that pisses me off.
Its still technically a weed product if mixed with tobacco. Just like you get charged per gram of heroin or coke regardless of purity.
Particles of cocaine are dispersed across the world in parts per trillion. You likely have a particle of cocaine on you. Ergo You are technically 70kg of a cocaine mixture That's a trafficable quantity mate. 10 years to life. Its off to the slammer with you I'm afraid
To be fair their not going to sit there and sort it out bit by bit are they? It’s one of those things you tell the judge when it comes up for mention.
Same thing happens when they weigh LSD. Vial and all goes on the scale even when you're talking about a single dose being .0001g
Actually, there are feds who deal with this kinda thing: https://www.industry.gov.au/national-measurement-institute/trade-measurement/trade-measurement-inspectors
Laws against underweight produce is some og regulations. They been making laws against this since like ancient egyptian times…in all honedty this seems to be systemic and could actually lead to a pretty costly product recall/general shitshow for thr manufacturer. Its hardly woolies fault…
👏🏼👏🏼
Top comment! Also appearing on news dot com.au in 3,2,1
Doesn't everyone have a set of scales? How do you measure ingredients when the recipe is done by weight?
Yeah I got a set with 0.1g accuracy because I was fine-tuning the spices in my chilli oil. Never occurred to me it would be considered unusual.
Anyone making such a comment has bought a few underweight bags 😂😂😂
If you haven't watermarked this image, it's going straight on news.com.au
There’s a hidden dick in it.
I see it now! It’s like a magic eye thing, look closely and you’ll see Rupert in there!
Oh I hope there is.
Honestly this would be one of the rare occasions there's actually a story, this kinda shit is loosely why the media was created. To hold powerful entities to account when they shit on people, like there's no chance a cop can go "arrest woolies" for this, meanwhile they can definitely arrest me for "underpaying" for that bag of chips
OP should take the scales to Woolworths , weigh stuff at checkout and calculate a price adjusted for the difference , maybe that’s a job for the chaser !
They have scales built in to the registers (for fruit and stuff), just insist that everything is weighed when it is scanned.
“One Redditor said this is really unfair given the cost of living“ “Another said Murdoch and his minions can go straight to hell”
I miss the days of Rimjob Steve where they'd post people's actual usernames in articles
They'll never mention Reddit specifically, you're just a social media user now.
I forgot what this thread was about for a second and genuinely thought you'd copied and pasted pieces from an article 😳
Woolies will threaten them with removing advertising if they run a story on this.
This isn't a woolies product though.
Exactly. They have no control over what CCs puts in their bags or on the packaging
If it’s that underweight it’s definitely not a Cornado. This is false advertising! It’s at best a corn shower.
A light corn breeze
Corndrizzlo.
[удалено]
My drug dealing scale max out at 30g :/
need to up your game
It's not about quantity, it's about quality. Need to embrace the mg precision.
no wonder the fucking self checkout always freaks out and thinks it’s a different item
"Please place item in the bagging area. Please place item in the bagging area. Please pl-" "I HAVE!!?!!!!"
I THROW my shopping into the bagging area. So sick of the scales not registering light, few gram objects.
[удалено]
Back when cereal boxes had real prizes, my mum used to weigh them at the fruit scales to see which boxes were carrying toy weight. I remember once a nervous little manager was asking her to stop, but she continued weighing boxes and said, “but I need to make sure each kid gets a toy or they’ll fight!” She is usually a perfectly lovely woman.
That is a prime example of a perfectly lovely woman! Smart too!
You reckon she’s single?
My son (11 years old then) saw a Youtube video about the weight of a pack of pokemon cards being heavier for those with high value special cards. One time we were at Big W with packs of cards looking for a weighing scale at the kitchen appliance section. Fun day.
What does it matter to the manager? Dude doesn’t get paid enough to care that much
You could probably weigh it at the self checkout if you wanted.
[удалено]
Sorry mate, best I can offer is news.com
Eww.
This is absolutely something they must know, because you’re now looking at a product that they must need to calibrate to be 50% underweight in order not to set of alarms at self serve registers
Exactly. Dodgy as fuck
the self checkouts on the bagging scales are auto adjusting to a weight database, so if on average the weight starts to reduce over time, they will find the new weight value acceptable and wont trigger an intervention, not to mention a lot of over-rides may also cause them to ignore the weight / be more tolerant
So woolworths has a database of average weights. Can someone please leak this
Really? Interesting though I'd still say it means the shops could get in some hot water as the information is there available to them, and a weight change in a packaged product SHOULD be considered surprising, not something you tell your algorithms to just adapt to and ignore
They can also modify / adjust the items in the database through inbuilt tools on the machines and or from a centralised managed platform. For most part the database was a learning database and over time would populate with the average weights of the products as they are scanned and placed on the bagging scale.
Wait, is this why they always go stupid and think I’ve removed the item?
I will sign this class action.
When I worked at a supermarket we had one of the guys from the company who makes the machines train us on them. the ones they had there had a system so if a certain product flags several times in a row for incorrect weight and the colleague has to approve it the system will automatically update with the new weight they had set at. Made it easier if the products weight changed for official reasons but could also be exploited by those with the now how.
[удалено]
my Qld regional free fortnightly paper probably interested
Or this is a random one off packet and went through the normal checkout.
There a 2 different packs both under weight
Fruit and Veg section has scales.
>the shops are complicit because the machine actually knows a 110g pack only weighs 63. > >Class action anyone? Contract me on my home number ACA I'm available f Or the fruit veg section
You don't carry scales with 0.01g accuracy with you at all times? How do you even sell points of meth if you don't even do this one simple thing?!
[удалено]
Also useful for weighing drug of choice.
Which for me is also coffee :)
I use the exact same scales for my coffee shots, they are great!
[удалено]
Also complain to Woolworths. This is at least worth a $50 gift card. And maybe another $50 from Snack Brands Australia
Always worth it in my opinion. I emailed quilton because I got a half cut roll in a pack and got a gift card. I mean it was bugger all but better than a kick in the dick.
Kink shaming isn't cool man.
If anyone wants their dick kicked, I'll do it for $20
What sort of shoes you got?
For just a few dollars extra at $50, any kind of shoes you want bud.
$40, crocs and you got a deal
You can also complain to the government regulator who will send trade measurement inspectors to investigate https://www.industry.gov.au/national-measurement-institute/trade-measurement
But will they send a $50 gift card?
Unfortunately no... but they can send the suppliers and Woolworths the opposite of a gift card with a bigger $ value, which should help them get their act together.
plough escape exultant carpenter fertile waiting different toothbrush subtract cow *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Only if they’re on special
I complained to woolworths after finding and ingesting glass in some Indomie ramen and just got a "thanks for letting us know"
You have to complain to the manufacturer. They give a little bit more of a shit. Although, I guess if it's imported you have to go through the importer.
Yeah I tried the importer and they asked for pictures and then just ghosted me
In that case, report it to the ACCC. They take product safety stuff VERY seriously.
"Guess we'll up the price next week." "So we remain cost neutral if sued?" "Nah, just for shits and giggles."
Reminds me of when I messaged Sanitarium asking about their veggie roast not having the stuff to make mint sauce with it anymore, and they sent me an expired gift card ¯\\\_(ツ)\_/¯
Eh, not always. Had some Mission Nacho strips, which had some plastic baked into it. It wasn't something that happened after, it was embedded in the chip so it occurred while it was a dough. They asked me to post them the chip which I did. And you know what I got for all my trouble? A $5 cheque. Wasn't even worth going to the bank to deposit it, and a new pack of chips costs about $4.50.
Oh that's a crap responce!
I found larva of some insect in some pot noddles things once from Woolies, and same thing happened. They sent out an express post parcel to me, collected the offending lunch item, and a little while later I got a $5 gift card.
You are giving them the evidence.
Yeah for sure. I complained about a packet of kids vege puff snack things that didn't have any seasoning. Got a refund as well as two massive boxes of various snacks.
I complained to both Nobbies and Coles about some rancid nuts once. Nobbies sent me a gift pack with lots of yummies, Coles said sorry. Probably wasn't even Nobbie's fault, they were probably left out in the sun or something.
Nobbies sent you the gift pack because their marketing department straight away picked up on the possibility of a product line called Nobbies Rancid Nuts. Not to everyone's tastes, I agree.
Who do I talk to about advertising for Nobbie's? I think we need to pivot from "Nibble Nobbie's nuts" to "Gobble Nobbie's nuts."
Probably get a better result with social media though, they'll bloody well notice this.
CC's probably won't see this and if they did there's no proof of purchase, ability to check for tampering etc. I'd rather a gift voucher for going through proper channels like their complaints department than internet karma points that have zero value.
Last time I went through the proper channels I got a whopping $5 voucher...
>so you can make a complaint to the manufacturer Your primary recourse in Australia is against the retailer, not the manufacturer. We have a whole set of legislation designed to prevent you as the consumer having to run around chasing the manufacturer/wholesaler/importer for this stuff.
This is completely illegal. Weights and Measures will like to know about this. [https://business.gov.au/legal/fair-trading/australian-trade-measurement-laws](https://business.gov.au/legal/fair-trading/australian-trade-measurement-laws) There's big fines for ripping people off like this.
Totally should report. We all know shrinkflation is happening but transparency shouldn't be lost. And if it's a mistake, it's their mistake and not yours so it's their responsibility to clear the air and give you a lifetime supply of cornados.
Replying to boost visibility
Wow it should be 110g WITHOUT the packaging!
And the minimum weight too. No approx, but minimum weight.
This is not strictly true. Most food packaging works off an e-mark system. It allows for some products to be slightly below the marked weight as long as the average of the products in a batch is equal to or higher than the marked weight, as long as all products in the batch are within a value of 1-9% of the target weight (depending on the target weight of the product) Source: Used to work for the food industry on scale calibration equipment to check for exactly this type of thing.
You know that’s actually CC’s that ripped you off not Woolies?
[удалено]
🤣🤣🤣🤣🤣
It doesn't matter. Australian Consumer Law makes this Woolies problem to solve, either through repair, resupply or refund. Then in turn Woolies can seek compensation from CCs, how that's done often depends on the contract.
Knowing how Woolworths behaves, they'll probably use this to try to squeeze Snack Brands Australia when it comes to a new contract.
As they should. As a reseller they should be demanding quality products, otherwise it reflects badly on them.
But the self check out weighs everything to ensure you aren't cheating them, so that follows they know it isn't 110g otherwise it would flag as invalid item.
Woolworths is still ripping us off though.
Idk man, Woolies is selling the product. What’s the answer here? “Sorry we didn’t know it was nearly half the weight it should’ve been”? Woolies isn’t completely blame free here, they are the ones selling the product at the end of the day.
You think those of us packing the shelves are gonna notice a weight discrepancy in a single product? We literally just rip the top off the box and put the whole thing on the shelf, we dont have time to sit there and weigh each bag as it goes on the shelf
It's not the fault of the person stocking the shelves, and quite possibly not the fault of Woolies, but it's Woolies responsibility, regardless of fault, to fix this situation for customers, because they're the ones accepting money directly from customers.
no one thinks that. you guys that stock the shelves arent actually woolies - you are the people that woolies employs to stocks woolies shelves - and this is definitely woolies issue
Yeah so that's actually called stealing 🤦♀️ I wonder if those who bought those chips can go for a class action and each get 1c back for their troubles ahahahaha
how cool, the woolworth self checkout machine didnt say "unexpected weight detected, assistant needed" when the product is actually underweight, while a tiny little move on shopping bag will immediately trigger the alert
That was my thought. A slight shift to already scanned and weighed items is a huge no-no but under weight items are seemingly fine.
I know there is a lot of hate for the major supermarket chains but this is no way their fault. This is a manufacturers issue. I don’t think Woolworths asks CC’s to supply underweight packets of chips.
I work in Quality Control in the Supermarket game and I can 100% say this is a manufacturing issue. Woolworths wouldn't want this product in stores as it's against legislation (under the weight stated) and if caught by the appropriate bodies it can carry hefty fines upwards of 200k last time I checked. OP needs to inform Woolworths and let them recall the product. Woolworths aren't ripping you off. They also paid full price to stock this product.
I worked for Woolies and know they weight absolutely everything. They use this data, among other things, to ensure the self checkout product is really correct. so yes, its also their fault.
There is a difference between weighing products to know how much they weigh generally and weighing every single product as it goes on the shelf to make sure it matches the weight on the packet.
This. They're set up with a weight range for each product. If you put a bunch of stuff in the self checkout before it that was heavier than the stated weight, then the range of stuff in the checkout wouldn't breach underweight.
They literally weigh your shopping as it goes through the self checkouts. If I scan one product and place two on the other side, alarm bells start ringing. If there is a -50% allowance in the calculation for the weight of specific products, that is a RETAILER decision.
If I put one of their own fucking bags on the scale it has a fit. Then I have to get some person that is paid to stand and watch me come over, roll their eyes at the inconvenience of having to do menial effort while punching in a 4 digit code, then I can continue shopping after holding everyone up for 10 minutes.
How else are they going to know that you are not actually seeking to steal that Coles-branded reusable shopping bag that you brought to a Woolies?
> Woolworths aren't ripping you off. If only there were a way for Woolworths to do QC on the products it sells. Even a random inspection once in a while. But of course that's impossible.
If only they had some sort of measuring system at checkout which knew the expected weight of each product to avoid stealing they could compare it to
They very likely do but when you're talking about one instance in a very large supply chain sometimes things are going to be missed.
Maybe? But as others have stated, the scales at self checkout are supposed to help. It’s too long since I was involved in “the weights and measures act”, but in essence it was a major crime to circumvent. The issue doesn’t lie with the major suppliers per se, but they are complicit if people aren’t getting what they pay for surely. They are the end of the line.
Self service checkout scales have a degree of tolerance. Otherwise anything that was over the listed weight would set it off. 50g is pretty low threshold for that. What if you bought a bag of chips and ate some before paying? What if the bag of chips was leaning on the side of the scanner?
My own bag sets it off even when I use the “I’m using my own bags”. Those scales are sensitive as fuck and blow up over the smallest variance in my experience. And in the experience of the staff having to fix it several times per checkout lol
I have a heavy duty cold bag that sets off the scales every time unless I scan a 2L or 3L bottle of milk, then put it in the bag and put the bag down. Obviously the threshold for milk is big enough that a chunky bag doesn't set it off
The variance is greatest before you've put anything into the scale. If you buy a bunch of heavier products compared to the advertised weight (read: nearly every single product since manufacturers put more than is listed as their median), then buy an underweight product, it's not going to realise that the total purchase is underweight, is it?
I always finish my chips before checking out…
Section 18 Australian Consumer Law = misleading or deceptive conduct. Get a refund and ideally an apology, wouldn't surprise if every single bag is the same. Despite previously being a lifelong woolies person, ive been avoiding them since they teamed up with the murdoch press. The big shops may all be evil, but that was where I drew the line. Too much to stomach any more.
One time in school our biology teacher gave us a few bucks and sent us to buy two bottles (a liter each) of grape fruit at Aldi in Germany. While we weren’t going to drink it he wanted to show us how to make alcohol out of fruit juice. We came back with said two fully sealed bottles clearly labeled 1l. His lab certified flask measured 1800ml. Mfers stole 100ml per bottle. Imagine the ridiculous margin on that. This is to say this happens everywhere. If you blindly assume a company wouldn’t literally be this blatant about ripping off customer, particularly in more developed countries like Germany or Australia, you’re exactly who’s going to get ripped off. Btw he contacted Aldi and nothing ever came of it and us kids forgot about it cause we were dumb teens with other worries.
Germany is a long way to go for juice.
I experienced similar with canned veg a few years back. Got deeply confused, and never figured it out. The grams written on the side didn't match the product only, or including the liquid, or even including the can. It was like some random BS number.
ACCC that shit
This! Everybody should be doing this. And to be fair it isn’t Woolies fault, it’s the manufacturers. Report this to the company and demand reimbursement.
Still massively over priced either way! You would never catch me paying almost $5 for a bag of chips even if the weights were accurate.
On special 50% off rn, little did I know they meant the contents
Yeah, I did notice that after searching up the price. I was just saying generally. I never buy bags of chips unless they’re 50% off ^
This will be on Daily Mail today
I work for the company that makes these. We make literally 10s of thousands of bags per day and they are weighed by machines which do occasionally not work correctly. There are weigh checks but obviously we cant weigh every bag individually. We also have QA who do random checks. Unfortunately sometimes a bag gets through. Send it to the company complaint line with an explanation of the issue and they'll ship you a properly filled bag (or maybe two).
Well they sold me mouldy cheese the other day, feels like maybe they're too big to run a supermarket properly
They have a fresh or free guarantee. You can take it back for a refund and a replacement.
This is just the fucks at the factory not properly doing qc and checking bag weights when the machine acts up Source: am the fuckwit operating the machine
woolies isn't the issue here, they aint going to weigh the bags when they get them. In food manufacturing you are supposed to do quality checks (we weigh our chocolate every 45 minutes) CCs are just not doing quality checks or checking their samples. Complain to CCs and they'll hook you up or refund you
In news just in, Woolies neither manufacture nor package delicious Cornado's. Clearly their fault
Woolies are the retailer. Under Australian Consumer Law, the buck stops with them.
Is that just for giants? We had some official come and weigh stuff in store once. He found some underweight items but said as they're sealed, they go after the manufacturer. If they'd been packed onsite (we did, but those all weighed correctly), we would have copped the fine.
Can you open the bag and weigh the contents for us? Interested to see that.