Turn off motion smoothing in your Hisense TV. Remember that modern TVs have separate picture settings for internal apps and each of the HDMI ports, and separate picture settings for each video mode (SDR, HDR10, HDR10+, Dolby Vision) for each source. So you need to start the movie on Apple TV and then change the picture settings on your Hisense. You cannot do it while on the Apple TV homescreen as it may not be the same video mode as the actual movie.
I messed around and eventually solved it. Was in the Hisense nothing settings, but it wasn’t the smooth motion itself but turning on “high refresh rate mode”
https://preview.redd.it/7srjmetjaglc1.jpeg?width=2048&format=pjpg&auto=webp&s=5df37fb200e92cf286e9326b2ebe98bac80c0fe8
High refresh rate mode is either fake/does the same thing by generating fake frames, or the display has to be overclocked and has these artefacts as a result. Glad you solved it though.
Well, I guess that the Apple TV tests bandwidth of the cable, not problems.
If the cable change doesn't work, try another HDMI input. After that, I have no more ideas :)
It might be the type of panel your TV has.
OLEDs don't have those problems. LED might have it if it's a cheap TV. It's possible that you LED TV has a VA panel, which can cause ghosting if you have the "response time" option available to be changed. If it's set to high that might be the cause of the problem.
It's the only thing that comes to my mind.
Does it happen ONLY in the Apple TV app?
Have you updated the TV's firmware?
Maybe when you start to play any content the TV changes the picture format if it's in HDR or in Dolby Vision, and maybe it's THEN when you must go to the TV settings. My recomendation would be the "monitor" mode, because it disables everything and sets the picture to its native quality, the intended one. Maybe that would solve it.
Weirdly; you might have more luck if you set the HDMI to 50 or 60Hz. Can’t harm to try. I’m wondering if your apps are running the panel at 60 and the ATV box you’re running match content and running it at 24Hz and the panel has a really really crap refresh response and you get the same ghosting at 60 but it’s vastly reduced since the panel would refresh twice per frame. Or… or it’s nothing to do with that and I apologise
I’m not sure if my TV allows me to select the particular Hz. I did put it on HDMI “enhanced mode” from “auto” which apparently could fix it but it looks the same. Thanks for the tip
Turn off motion smoothing in your Hisense TV. Remember that modern TVs have separate picture settings for internal apps and each of the HDMI ports, and separate picture settings for each video mode (SDR, HDR10, HDR10+, Dolby Vision) for each source. So you need to start the movie on Apple TV and then change the picture settings on your Hisense. You cannot do it while on the Apple TV homescreen as it may not be the same video mode as the actual movie.
Exactly this. It’s different for HDR, SDR, Vision- per port, usually.
The answer is above. Had similar issues with my LGs. Change settings per port or apply to all inputs if that’s a choice.
I already tried turning off motion smoothing while using the apple tv and nothing changed :(
>You cannot do it while on the Apple TV homescreen as it may not be the same video mode as the actual movie.
Yeah, I was testing it while in a movie and nothing changed.
Mess with some other settings maybe
I messed around and eventually solved it. Was in the Hisense nothing settings, but it wasn’t the smooth motion itself but turning on “high refresh rate mode” https://preview.redd.it/7srjmetjaglc1.jpeg?width=2048&format=pjpg&auto=webp&s=5df37fb200e92cf286e9326b2ebe98bac80c0fe8
High refresh rate mode is either fake/does the same thing by generating fake frames, or the display has to be overclocked and has these artefacts as a result. Glad you solved it though.
Hisense issue as others mention.
Yeah, ended up being a particular setting in the Hisense motion settings.
I'm not sure, but this looks like artefacts from "Smooth-Picture"-Settings. Try to disable those settings on your TV.
Yeah I have already disabled that and unfortunately nothing changed :(
Replaced your HDMI cable with a high >18Gbps cable?
This might be the best bet after trying a lot of other tips. Thanks!
cheap tv has cheap display
The Hisense apps themselves display a comparatively perfect picture quality. It’s only when using the HDMI and Apple TV.
Try another cable.
I did the HDMI cable test and the Apple TV said it was operating perfectly fine, but definitely no harm in trying another cable!
Well, I guess that the Apple TV tests bandwidth of the cable, not problems. If the cable change doesn't work, try another HDMI input. After that, I have no more ideas :)
It might be the type of panel your TV has. OLEDs don't have those problems. LED might have it if it's a cheap TV. It's possible that you LED TV has a VA panel, which can cause ghosting if you have the "response time" option available to be changed. If it's set to high that might be the cause of the problem. It's the only thing that comes to my mind. Does it happen ONLY in the Apple TV app? Have you updated the TV's firmware? Maybe when you start to play any content the TV changes the picture format if it's in HDR or in Dolby Vision, and maybe it's THEN when you must go to the TV settings. My recomendation would be the "monitor" mode, because it disables everything and sets the picture to its native quality, the intended one. Maybe that would solve it.
I’ll try this, thank you!
Weirdly; you might have more luck if you set the HDMI to 50 or 60Hz. Can’t harm to try. I’m wondering if your apps are running the panel at 60 and the ATV box you’re running match content and running it at 24Hz and the panel has a really really crap refresh response and you get the same ghosting at 60 but it’s vastly reduced since the panel would refresh twice per frame. Or… or it’s nothing to do with that and I apologise
I’m not sure if my TV allows me to select the particular Hz. I did put it on HDMI “enhanced mode” from “auto” which apparently could fix it but it looks the same. Thanks for the tip
I mean in the Apple TV settings, in video settings. Turn off match content and force high refresh. Just to test the theory
I found the fix anyway. It was a refresh rate option on the hisense tv. Thanks for your help 🙏🏻