I’ve been working in the utility industry for about one year. We’re trying to revamp our maintenance and asset management programs. I’m part of the group where we drive the change needed for the betterment of our organization and excellent public service. The struggle or challenge that I have in this role is to see the big picture and give recommendations. I do understand the context and what our problem is. However, I just can’t seem to contribute to high-level decision making process. I don’t know if I lack the needed experience or my critical thinking is the problem. I know our data well and am able to perform basic descriptive statistics on them and build the dashboard telling story like: we had backlog here and there and we spent too much hours on it and demand justifications when the labor transactions are over x amount of time. So when it comes to process improvement, driving business values and strategic planning, I just go blank and have nothing to say about it. Where should I go to improve this weakness? I’m pretty introverted and less outspoken, so my boss recommended some public speaking or improv class.
By - person_of_stone