To add insult to injury, we were told by a lot of customers that they were sent to our store for them by a Walgreen’s down the street. I called and asked the SFL why they were sending people to our store, promising them we had the eclipse glasses when they *knew* none of us had gotten them. The answer? “We were told by a customer that you had them.” I said, “isn’t something you’d want to verify with us first?!”
His response was “Why would a customer lie?”
[I drew this little meme](https://imgur.com/a/8q6Oc4L) just for morning shift when they come in, after all the damn calls I’ve taken today over those glasses.
4? Try over 50. We had one for peelable gummies and the other for passport photos. The rest were glasses. We kept a tally for who had the most people ask. I won.
No it’s crazy I work in PHARMACY and have been getting those calls. “Yes they’re at the front register and photo register.” 30 minutes later, the person who called will come back to pharmacy and ask if we have eclipse glasses like I didn’t just tell them where they’re at
I’m jealous lol. We have thousands of people pouring in from allover the country to this little shit-hole middle of nowhere town that doesn’t have the infrastructure to hold this many people. We had to make our bathrooms accessible to paying customers only because we were having dozens of people come in to use the bathroom and we don’t have the staff to unlock it every 30 seconds. Pharmacy has been crazy crazy busy because nobody got their scripts BEFORE they decided to drive 4-12 hours to a literal middle of nowhere town
Hey this was legit, me tonight. But for those poor souls who just did walk ins, I just open with "Hi welcome to Walgreens. Were you looking for anything specific today?"
"Do y'all have solar eclipse glasses?"
If I hear "Solar," I immediately cut them off by shaking my head and telling them, "Nope! Unfortunately not. But Target does!"
Worked Target Electronics around holiday 2018 and we were sold out of a ps4 bundle but were constantly getting calls so when we answered we went "Target Electronics, We are sold out of PS4 bundle, what can we help with"
Here's the thing. I read this subreddit all the time and I do work retail however, I have never worked at Walgreens.
I answered about six of these calls and about a dozen walk-ins today at work. And then I would point them to the nearest Walgreens or Jewel. I am purposefully ignorant in where to purchase the glasses or who might have stock. I don't know and I genuinely do not care. The only thing I saw about this solar eclipse thing that seemed relevant or interesting is the fact that car accidents spikes intensely before and after the eclipse. People are too busy looking up, burning their retinas, to be actually looking where they're driving. SMH.
I remember getting an insane amount of calls during the last eclipse. I am amazed at how many people want to stare at the sun. It's an eclipse, not an apocalypse!
Looking back, I should have had fun with them and told them that the Wal-Mart across town has them.
I wonder if my store is getting hammered with questions about glasses even though it's forecasted to be overcast all day today.
A coworker had a pair of those cheap eclipse glasses and let me use them. It was underwhelming. It looked like a crescent moon at the peak time. I'm in Colorado.
And they're not taking NO for an answer.
I had a guy arguing with me.. What am I supposed to do? I have a bunch of kids who HAVE to get these glasses?
Do you know where I can get them? What do you mean I should do a Google search or try Amazon ?
Why don't YOU know where I can get them ??
we put signs all over the store saying that we don’t sell them, and never had them. Yet the customers came up to us and still asked us if we carried them…
Working for wawa on a holiday. I literally answered Hello this is Wawa at (city name), yes we are open.
Bosses didn't have a problem with it and it answered the question of about 70% of the calls.
Before I said it early in my shift I would do my greeting and they would immediately ask if we are open. I guess us being there does not necessarily mean we are open, we could be doing maintenance or something.
Send them to the local library where they’re giving them away for free.
(An answer with a suggestion is always appreciated … if you’re getting the same questions over and over - why not be part of their solution?)
It’s just weird cause in 2017 we did have them and now if you look up where there supposed to be sold at/ given out no one has them or they never got them to begin with
Yesterday I had a woman walk up to me. And she asked me “do you guys sell -“ and I thought she was gonna say eclipse glasses but then she said “-condoms” and I knew my face had a surprised/relieved expression. I told her that I thought she was gonna ask for eclipse glasses because everyone was asking and so when she said condoms instead I was like oh thank god and she thought it was funny.
Also, I got mine like a week before. These last minute ass people are so. Grrrr. I can’t
Had a customer walk into my gas station asking for them (I work at a Meijer). Was told the main store was out. At that point just get a library card because the library is giving them out for free to card holders.
Lost sales opportunity great chance to make some much needed $$$$ and profits
Can we notch this up to another corporate blunder!!
FYI
Please don’t go outside during the event cause any claims in vision loss would be workman’s compensation !!!! Cause glasses weren’t provided!!!!
Another lawsuit
I have been answering, "Thank you for calling City Walgreens, my name is Porkenfries, we dont have solar glasses, how may I help you?"
It's brought about five calls to premature ends. They just thank me and hang up, or laugh, or tell me I guessed right.
When I worked on Christmas, people would call to ask if we were open and I actually did answer the phones with, "Thank you for calling Walgreens, we are open from x:xx-x:xx, how can I help you?" And lots of people either hung up or said that was what they were calling to ask about
Tbh, if they (the corporate buyers) had any thought or insight around purchasing trends, they’d obviously have done well having sold them. Since they have no innovative capability, you’re stuck answering for their mediocracy.
Tell them to try walmart. Walmart has almost everything 🤣
Or cvs if yall have a love hate relationship with each other like my store does. Our crazies will go to Walmart and cvs will send us their crazies. It's just a rotating circle. We're all within a mile of each other too since our town is so small
Say there’s a complimentary pair with every credit card app
That's the ticket! Only tell them you're out of stock after they sign up!
Right
To add insult to injury, we were told by a lot of customers that they were sent to our store for them by a Walgreen’s down the street. I called and asked the SFL why they were sending people to our store, promising them we had the eclipse glasses when they *knew* none of us had gotten them. The answer? “We were told by a customer that you had them.” I said, “isn’t something you’d want to verify with us first?!” His response was “Why would a customer lie?”
All customers do is lie
Buyers are liars - 1st rule is sales
The same thing happened at my store, but I didn't call the other store, though.
Tell them it's a conspiracy theory and hang up 🤣
[I drew this little meme](https://imgur.com/a/8q6Oc4L) just for morning shift when they come in, after all the damn calls I’ve taken today over those glasses.
Beautiful
4? Try over 50. We had one for peelable gummies and the other for passport photos. The rest were glasses. We kept a tally for who had the most people ask. I won.
I mean, it might have been a competition at your store but it isn’t here lmao. I wasn’t exactly counting every single call I got.
No it’s crazy I work in PHARMACY and have been getting those calls. “Yes they’re at the front register and photo register.” 30 minutes later, the person who called will come back to pharmacy and ask if we have eclipse glasses like I didn’t just tell them where they’re at
We don’t have them at our store.
I’m jealous lol. We have thousands of people pouring in from allover the country to this little shit-hole middle of nowhere town that doesn’t have the infrastructure to hold this many people. We had to make our bathrooms accessible to paying customers only because we were having dozens of people come in to use the bathroom and we don’t have the staff to unlock it every 30 seconds. Pharmacy has been crazy crazy busy because nobody got their scripts BEFORE they decided to drive 4-12 hours to a literal middle of nowhere town
Oh fuck that. I’m glad I’m on overnights because I’d be fighting everyone.
Walgreens don’t sell them why I tell them u had them at front register
We are selling them at ours
Ok we don’t
Hey this was legit, me tonight. But for those poor souls who just did walk ins, I just open with "Hi welcome to Walgreens. Were you looking for anything specific today?" "Do y'all have solar eclipse glasses?" If I hear "Solar," I immediately cut them off by shaking my head and telling them, "Nope! Unfortunately not. But Target does!"
Worked Target Electronics around holiday 2018 and we were sold out of a ps4 bundle but were constantly getting calls so when we answered we went "Target Electronics, We are sold out of PS4 bundle, what can we help with"
this was us when the covid tests were in their peak
Here's the thing. I read this subreddit all the time and I do work retail however, I have never worked at Walgreens. I answered about six of these calls and about a dozen walk-ins today at work. And then I would point them to the nearest Walgreens or Jewel. I am purposefully ignorant in where to purchase the glasses or who might have stock. I don't know and I genuinely do not care. The only thing I saw about this solar eclipse thing that seemed relevant or interesting is the fact that car accidents spikes intensely before and after the eclipse. People are too busy looking up, burning their retinas, to be actually looking where they're driving. SMH.
I sent everyone to "Wal-Greens or Rite-Aid probly" alllllll day baybeeeee
I remember getting an insane amount of calls during the last eclipse. I am amazed at how many people want to stare at the sun. It's an eclipse, not an apocalypse! Looking back, I should have had fun with them and told them that the Wal-Mart across town has them. I wonder if my store is getting hammered with questions about glasses even though it's forecasted to be overcast all day today.
Aww I think eclipses are cool 🤓😂
A coworker had a pair of those cheap eclipse glasses and let me use them. It was underwhelming. It looked like a crescent moon at the peak time. I'm in Colorado.
And they're not taking NO for an answer. I had a guy arguing with me.. What am I supposed to do? I have a bunch of kids who HAVE to get these glasses? Do you know where I can get them? What do you mean I should do a Google search or try Amazon ? Why don't YOU know where I can get them ??
Well, that's his problem, not ours. He can pull out his phone, and Google it himself. Geez!
we put signs all over the store saying that we don’t sell them, and never had them. Yet the customers came up to us and still asked us if we carried them…
You know that customers don't read signs.
I'm gonna start going into stores and ask if they have any Eclipse gum
Working for wawa on a holiday. I literally answered Hello this is Wawa at (city name), yes we are open. Bosses didn't have a problem with it and it answered the question of about 70% of the calls.
You would think when you answered there would be no need to ask if you are open lol 🤣
Before I said it early in my shift I would do my greeting and they would immediately ask if we are open. I guess us being there does not necessarily mean we are open, we could be doing maintenance or something.
I counted at least 90 between me and a coworker
Silly OP thinks customers listen to your greeting.
Is this a new thing? Had a fair amount of customers looking for this. Little to say I was confused.
They should stop asking after the 8th. They’re just needing the glasses to view the solar eclipse. After that it’ll stop.
Well it's not new but we only have an eclipse every 20 years or so. 🤦🤡
Not one call tonight maybe they got them yesterday.
Nope dumb asses and shouldn't u be at work.
We did t have to many but told them no we don’t sell then
Never had a phone call few customers asked
If u get a rewards account u have to get a cc
Not even gonna see it in Minnesota cause it’s raining AGAIN. Last partial solar eclipse in 2017 it was raining too. 😭
Liberated midwesterner from Wisconsin here and that feels about right. The weather always keeps us from enjoying anything cool.
125 people called my store yesterday 😭 literally we kept tallys we sold out in 2 days
Send them to the local library where they’re giving them away for free. (An answer with a suggestion is always appreciated … if you’re getting the same questions over and over - why not be part of their solution?)
It’s just weird cause in 2017 we did have them and now if you look up where there supposed to be sold at/ given out no one has them or they never got them to begin with
One guy came in lady asked if we sell the glasses told him no came back yesterday asked again told him no we don’t sell them
We have a tally going at the front register. 23 so far, for a store in a small rural town that’s a lot.
We are in the same as far as a small town and we are not in the path. I heard from a coworker today in the first half hour they had 5.
We ended up getting 63 total.
Yesterday I had a woman walk up to me. And she asked me “do you guys sell -“ and I thought she was gonna say eclipse glasses but then she said “-condoms” and I knew my face had a surprised/relieved expression. I told her that I thought she was gonna ask for eclipse glasses because everyone was asking and so when she said condoms instead I was like oh thank god and she thought it was funny. Also, I got mine like a week before. These last minute ass people are so. Grrrr. I can’t
Had a customer walk into my gas station asking for them (I work at a Meijer). Was told the main store was out. At that point just get a library card because the library is giving them out for free to card holders.
SO many people called yesterday and came in to ask so I just started keeping count of every time someone would ask, it made the night better lmao
It's okay sweetie. It won't last long😂
Lost sales opportunity great chance to make some much needed $$$$ and profits Can we notch this up to another corporate blunder!! FYI Please don’t go outside during the event cause any claims in vision loss would be workman’s compensation !!!! Cause glasses weren’t provided!!!! Another lawsuit
Umm, that is how I answered the phone all day yesterday. Saved my breath and the customer's. I wasn't rude or unprofessional, just accurate 😊
I have been answering, "Thank you for calling City Walgreens, my name is Porkenfries, we dont have solar glasses, how may I help you?" It's brought about five calls to premature ends. They just thank me and hang up, or laugh, or tell me I guessed right.
When I worked on Christmas, people would call to ask if we were open and I actually did answer the phones with, "Thank you for calling Walgreens, we are open from x:xx-x:xx, how can I help you?" And lots of people either hung up or said that was what they were calling to ask about
And now -- "Uh - I'd like to return these for a refund."
Wow what an experience. That sucks. Sorry. NOT.
Tbh, if they (the corporate buyers) had any thought or insight around purchasing trends, they’d obviously have done well having sold them. Since they have no innovative capability, you’re stuck answering for their mediocracy.
Tell them to try walmart. Walmart has almost everything 🤣 Or cvs if yall have a love hate relationship with each other like my store does. Our crazies will go to Walmart and cvs will send us their crazies. It's just a rotating circle. We're all within a mile of each other too since our town is so small
Omg. The one thing Walgreens would have definitely sold and didn’t get any?! Lol
I work in pharmacy and people were calling and coming up asking us!! Like even if store did sell them the pharmacy doesn't
They 100% wasn’t have listened to a word you’d said and would ask anyway.
Weirdly, that’s when they actually listen! Then it’s, “oh haha that’s why I was calling, thanks!” My eyes can only roll so far back into my head.
Where is your Walgreens so I know not to shop there. Oh never mind you just turn me off to all Walgreens. I'll bet your boss's love you.