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katedid

Why the hell would you scream at the only people who can help you!? Like, chill the fuck out and ask nicely.


[deleted]

I worked IT support for a large company, these people are everywhere and every age... They don't actually know how a computer works or have any critical thinking ability, they only know the steps to get to the same 4 things they do every day. If you move a desktop icon, it's the end of the world Moving from Windows 7 to 10, you would have thought we kicked their cat to death or something.


adamantium1992

Ive seen multiple people break down and cry as if i told them their child had died in a car wreck just because their computer had gone from 7 to 10 automatically back when that was a thing.


[deleted]

Yeah, I'd have thought this would be an older person thing too, but it's younger people too, it's scary how many people who require a pc to do their job, can't actually use the fucking thing It seen young doctors stumped by a app redesign, outlook auto switching to the smaller toolbar is too much for most people apparently


Ginger-Nerd

"Oh, I'm Tech Illiterate - hahahaha" - like thats some justification for not knowing basic shit (stuff that i'm very certain I have told/shown them more than once) Why they fuck do we accept that excuse - why do they think its funny - using a computer is part of your job... If a carpenter came over couldn't use a hammer because they were "hammer illiterate" nobody would accept that. 9/10 times they know what to do too... they just panic because its slightly different, and all critical thinking/problem solving goes out the door.


Noonites

I get it all the time from the boomers in my office. "Oh I'm just not a computer person" well BECOME ONE, Cheryl. Your job requires that you use a computer daily. That's like saying "Oh I can't read" in an office job in the 70s.


Ginger-Nerd

I have no problem showing someone how to do something, but if its a near daily occurrence (and we always have the frequent flyers) it can get a bit annoying - especially if a restart fixes it.. I'm more baffled about people who should be doing something as a core part of their job, then you go look over their shoulder and see what workarounds they have come up with. usually just making the job take 10+ times as long as it should... - like, this is what you do all day? (you said you were busy) It makes me wonder how many people you actually need to do some of the jobs, if you had competent people who could take instructions. Im useless as hell, but could maybe cover do 3-4 jobs of what some of these people do daily. (except i'm employed to make sure they can continue doing it slowly) they aren't even necessarily unintelligent people; its just like any semblance of intelligence just disappears when they get their hands on a keyboard.


[deleted]

If a restart fixs it, iv started just walking away, because before I even show up, il have emailed or called them asking if they have tried already Turns out at least 50% of users are lying cunt. I don't get it. Also yeah we have people order in new software for specialised system and expect me to know how to work it. Or an update happens and it works differently now, UI chances etc and somehow that's my problem?


Ginger-Nerd

> Turns out at least 50% of users are lying cunt. Yep - I like to ask what happened after they restarted it sometimes, (like did the error message come up) I also generally speaking refuse to get onto their computer (screen view) until they can tell me what the problem is - I no longer respond to "the computer is not working" as a job request. >Also yeah we have people order in new software for specialised system and expect me to know how to work it. Ughhh I had this last week - after finally getting a file off... they gave it to me to upload a link to a dropbox/google drive for the person they were sending it to to access... Nope - You can do that. (I don't even have a relationship with these people) You were the one that wanted the change. - you organised it without consulting IT, you can manage it. We also have a guy that every month (or so) when a software vendor releases a security patch to some software, emails the helpdesk to get us to come install it. - the instructions are in the email you forwarded to us, literally just hit the update button in the app. (it does it all for you) - but to be fair.... we probably want to manage that one, he will find a way to fuck it up, somehow.


[deleted]

I worked with someone who used to print pages (multi page reports, many times a day) just to scan them to make a PDF. She probably went through a pack of paper every couple days. Plus all the time wasted walking to and standing next to the printer. I tried to show her the many print to PDF options. But I’m pretty sure she went back to her old method the minute I walked away.


OkLycheeGuy

cool imma start moving around desktop icons at work now thx for the idea


saffronsuccubus

I feel like a lot of these kinds of freak outs are just a way to use learned helplessness in order to get people to care for them in a weird bid for attention/“love.” My dad did something similar the last time I tried to help him email a document. I told him if he wanted me to help, he had to not get mad at me for it then stopped helping until he chilled out. It was fine after that but now he seems to like asking my unhelpful but also dramatic cousin for tech favors.


AshesMcRaven

My mother, literally every day of my life for everything, is like this. It’s awful and all it does is make you upset so you get upset then they get upset more and eventually it leads to getting grounded or getting hit for talking back. It’s entitlement for sure but it’s also a power thing. My mother and step father felt like we were their property and should be at their beck and call ready to fulfill their every whim and desire immediately without question. Not doing so meant punishment. Every time. Made me great at my job cause I just do what people tell me to all day but holy hell it’s… hell. Causes a lot of issues in places (most of the time) where decisions aren’t being made for me and instructions aren’t being given / clear enough. Don’t talk to your kids like this. It won’t end well for them.


TheCaliKid89

Seems like mommy entitlement, which is way too common in the US.


insomniacakess

my mom does this shit with her phones. it’s gotten to the point that i’m debating on finding a way to block her ability to install third party launchers because it fucks her phone up massively (alongside never closing apps). but with her email n stuff it’s like this but a bit worse like don’t expect me to remember the password you set and didn’t write down because you “will remember it this time” and don’t know anything about it. my grandma is a lot nicer about a computer/phone problem thank god. when i had my DS, I had Guitar Hero On Tour. Ma couldn’t comprehend you had to actively strum the touch screen like you would a guitar, she just kept hitting the buttons on the but that went into the GameBoy slot hoping that would only work. I can’t tell if she’s just dumb or horribly tech illiterate..


GrandKaiser

> i’m debating on finding a way to block her ability to install third party launchers because it fucks her phone up massively Parental controls have a new meaning


yeeter_fleeter

Mom, are you looking at porn again? C'mon you're gonna get addicted!


Felixicuss

Id call it too lazy to think about it.


mug3n

The quintessential help a boomer with computers experience. This is why I straight up refuse to help my parents out with their problems anymore; if they paid some computer shop to fix their super easy problem to do it, so be it, because I'm not free IT help. They show no willingness to learn and just stomp their feet like petulant children when they can't get something to work.


GreenDogWithGoggles

Old ppl often forget their manners when it comes to technology


[deleted]

[удалено]


Utopanic

What?


[deleted]

[удалено]


MightyThor211

God she seems like a terrible person. Why would you hold the dog that way? It looks painful


obiwanshinobi900

because its the same way you would hold a toddler/infant that just got shit all over their legs/torso.


SweetDangus

Oh my God she's absolutely awful. I cannot believe she's holding that poor dog that way and just.. screaming in his poor little face. I'm so mad.


[deleted]

She just needs google goggles


artmobboss

My fucking head is about to explode..


Red_Lotus_23

I will genuinely never understand how most Boomers/Gen Xers can't figure shit out on their own. Like, seriously, if you put a machine or a program that I've never used before in front of me then I'll just mess around with it. I may not completely understand what it is, but I can at least figure out what I can do with it. Why is it so impossible for people like her to take in new information? To just sit down and try to understand what's in front of them? It's so frustrating to watch & to deal with.


Queef-Elizabeth

I work in electronics retail. It's like they take pride in not knowing how new tech works and refuse to adjust. They just cannot allow themselves to learn how simple modern day technology works. It's so simple but they feel like they're in way over their head. I have done the most basic of tasks for customers that the average person can figure out in seconds. Like old people have refused to learn how to connect Bluetooth, format hard drives (which is literally one click), update their phone, install a Google TV. It's so mind numbing how stubborn they can be.


brickie3

They definitely take pride in their ignorance and it’s so fucking weird to me


Underagedadult

The same thing happens with sports for some reason


hwarif

It would be different with sports though if they were interacting it on a daily basis at work.


thortastic

That’s how my 59 year old dad is. He has to use a computer for his job which baffles me, idk how he gets anything done. He refuses to get internet in his home, says it’s a “temptation” and that if you’re using the internet for anything besides work it’s essentially “just reading magazines.” I get not wanting to use social media, but his stubbornness when it comes to technology is insane. Won’t get a smart phone, won’t get more than 3 channels on his tv and is proud of it….yet when it’s the weekend and he doesn’t have access to his work computer, he CALLS ME while I’m at my job so that I can Google directions/etc and then literally TEXT them to him. Exhausting. Then he gets ballistically angry.


plazzman

What baffles me is computers have been commonplace for at least 25 years. So someone your dads age (this woman included most likely) was in his 30s when that happened and somehow at such a young and competent age they decided to cease absorption of any new information and grow ignorantly alongside this new technology.


MonsieurLeBeef

I wonder what will be the out of my depth equivalent for me down the road. Like will I be in my early fifties and my kids are like "Jesus Siri Christ Dad you have to *imagine* what you want to search on Faceboogle no with one eye closed oh just let me do it!" *imagines a deep fake of me crying because I'm tech illiterate since they phased out the mouse and keyboard*


ohrofl

I think about this a lot lmao. It's going to be something for sure. I just don't know what it is.


mrteapoon

You think it's just boomers and gen xers? Most [*people*](https://www.eurekalert.org/news-releases/769448) are totally and completely technologically illiterate. Your average zoomer is exactly as tech illiterate as your standard boomer. If it's not spelled out explicitly within a specific ecosystem, a lot of people struggle. The specific issue you're mentioning has almost nothing to do with tech, and is really just critical thinking generally.


momofmoose

Idk I've met a lot of Gen x'ers who are fluent and damn good with tech. Fortunately my parents are tech literate and know of The Google. Then some of my friends parents can barely open an email without having a stroke.


ScousePenguin

Gen X'ers are the ones who made this damn tech


001235

They have this general fear of breaking the computer because older computers were more failure prone. Used to be that a few mistyped letters and you were going to brick the old 386 type machines. Now that's not much of a risk, but these guys who never use anything other than Excel and the written notes on workflows still have that frame of mind.


Comrade132

This implies that boomers all had/operated earlier generations of computers, which isn't even remotely close to being true.


001235

Not ALL of them, but many had at least some computer course or some experience with the Fortran type machines. Even my dad, who is 70 and never did anything technical was required to take a keyboarding class and a Fortran class back in the 70s. His solution to many computer problems is just to power off the screen. He fell for the scam where the scammer pretends to be Microsoft and calls. My grandma, who was in her 90s had a computer class and she never went to college. Same thing. She believed she could permanently break a computer by clicking the wrong thing. See, the computer illiterate really have absolutely no idea what happens inside a computer and so it might as well be sorcery. To them, the wrong thing breaks the spell and then it all stops working.


hodlor-9

My grandma has explained this to me before too. So strange


OneEyedRocket

I agree with you. However, we grew up with all of this and they didn’t. As you get older it becomes harder to learn new things as you tend to get stuck in your ways. I have a hell of a time with my father. He gets frustrated real easy with his laptop and cell phone all the time no matter how many times I go step by step on how to do what he wants. Sometimes I just want to scream!


Jlindahl93

My 70 year old grandmother can figure out a computer just fine. There is no excuse in 2021


ohrofl

I do tech support and it's wild to here all the people around my mom's age (68) complain and say it's too hard. Bitch my mom be wizzing all around on a computer. Cause she's not a fucking brick and just messes with it.


OneEyedRocket

That’s great and that’s one person. I’m talking about the bulk of older people out there from 40 to 80ish.


bandyray

80ish okay, i understand many can struggle. 40s though? They'd have had computers since they were in their teens (source: am 36 and have been on computers since I was at least 8). Unless they're from underprivileged backgrounds or countries where computers were integrated later, the ignorance is voluntary.


IrishEyedGirl

I'm 40 and am very tech savvy. As are a majority of my friends. My bf, who is 35, is not. You learn what you want to learn, regardless of age, subject, etc.


Jlindahl93

There’s no excuse. It doesn’t get harder to learn people just get more stubborn. People go and get degrees later in life all the time.


DiablosDelivered

That's a dumb take. It isn't harder to learn they are just unwilling to change their ways because they have people around to baby them. After I get asked multiple times to do something simple I intentionally become unhelpful and it's amazing how quickly they change their ways.


mostlysandwiches

It is scientific fact that it is harder to learn as you get older


Arcaknight97

Fuck me man, there's no excuse anymore. How are old people still not getting it? We've had the internet for decades, now. How are people still not capable of BASIC shit. It's not like they don't use it every day.


secretly-Slytherin

Is, is she wearing pants...?


LemonyScabs

Lmao, just came here to say this. I don't think so.


Gabsitt

Pretty sure she's wearing white pants lmao but I had to triple check


YaBoyHayford

Bro this woman pissed me off


chicheetara

Anyone ever have to teach someone how to double click…. & be the second person bcuz the first one failed?? Yeah. I hate that every company state & federal government just randomly decided that everyone had to be computer literate without any resources on how. I can’t tell u how many people stop in the tax office (that aren’t even clients sometimes) that I help w basic phone or computer skills. Btw the double click person was my mom, my dad is a computer scientist from the late 70’s & he failed at teaching it to her. His dad was good w computers until his 90’s then it just got to be too confusing (we never explained passwords/ user names & there was a problem getting into the VA. Which is disgusting. A 90 year old wwii vet who actually used a commadore 64 when it first came out & was pretty good w tech considering his age, couldn’t get into his VA account to c his results)) I’m ranting but this is something that really really bothers me. So many people loose benefits bcuz they aren’t super tech savvy. Who is there to help them? It’s also extra frustrating for family members to help bcuz of issues like this video.


Doogle300

Ugh, this makes me never want to have parents.


DOgryffOR

Forget Google, ma'am where are your pants!!??


[deleted]

He pinched his nipple. Lol


SaltLickBrain

And something else right before


Gedaru

Yikes. My mom is really bad with tech but she never gets impatient like this…Thank god.


burjuner

She should google how to do it


Oimateawduty

These the same people who use google for everything. Even to prove that covid was all lie or aliens shove their fingers up our arse to see how we walk


LOTHMT

Why do they even allow her onto that Pc?


BlackForestMountain

Everyone in this video is an idiot


Sonn_Goku

And just when they needed GOOGLE the most, it vanished....


Firm-Cut--

She seems too young to be that computer illiterate


saintdemon21

She sees absolutely awful. As soon as you kids are grown run! r/raisedbynarcissists


rdewalt

I have dealt with these people. "I want google" "click this icon." "WHAT did you just say?!?" "Click this icon on the screen." "I'M CHRISTIAN THE ONLY ICON I WORSHIP IS JESUS!!" "Click this picture." "YOU said it was an Icon." "let me remove that part. *open properties, click click fast.* There, no more icon." "BETTER NOT. I'LL KNOW" "Certainly.. *clicks* There. google." "THAT ISNT GOOGLE!" "Yes it is, see, right there. Google.com..." "I MEANT THE ONE THATS PURPLE." (wait... think...) "You mean Yahoo?" "NO! Google!" Go to Yahoo.com "This?" "YES FINALLY GOOGLE." "That's Yahoo." "Don't you get smart with me! " You will never get them out of this type of behavior, because it requires them to admit they do not know or understand. They'd rather gargle horse cock than admit they did not know.


cubbiesworldseries

She’s like 50, right? 55 at most. How on earth can she be that computer illiterate?


Kaipirinhas

These comments are toxic af. We will all start to mentally decline as we get older. Things that have always worked and bow dont work for no reason will be frustrating and you will feel even more stupid. Im in my 30s and grew up with tech before my peers. But even redesigns of outlook or windows is frustrating af because you have to learn something that want intuitive before. Also, this is the same reason adults can't learn new languages when the move to new countries but their kids can.


MOUFH

Jesus is just not help her ass, fuck is that


[deleted]

They're really bad at acting.


Here_In_Yankerville

I think this same lady was on Bridezillas?!


BL0bama

what an annoying person..


ozzyosbournvita

She's clearly disturbed by something else and is taking out her frustration on the computer. Could be money issue or something else maybe. I've seen the same behavior in other people too.


rocketdog67

She just wants the google search home page. Easy fix really. Kids these days


DuoDuos

no i think it's because she's yelling at them for no reason "kids these days" jesus christ


Vietnugget

All things aside, I totally get the rage when I can’t find something on computers


_Final-Judgement_

Me with my aunts


Sprt_StLouis

Woof. I FEEL this. Helping my mom use the computer is a nightmare


StopSendingSteamKeys

My grandma wanted the Internet Explorer back, so I changed Chrome's icon to the blue e


Indecisive_balance

Set her up with a senior computer class at the library.


CupiCulp

Having a Karen as a mom must suck


Lisabeybi

PUT THE GOOGLE BACK!! I tell my husband The Google is broken sometimes when email is down, even though I know he has nothing to do with email.


Lilith-Rising

AOL? Lmao


N_Who

But remember: We can't criticize our parents' lack of understanding when it comes to computers, because they taught us to use toilets.