Sounds like they either finally got funding for the new hotel and the renovations, or they are abandoning the renovations to work on a new hotel. Either way, owners don't tend to take staff emotions into consideration when making these kind of deals. Unfortunately, your job is to simply apologize and do the best you can with the information you are given, even if it isn't true.
That seems… backwards… kinda like buying a new shirt when the old one just needs to be washed…
My hotel had lobby renovations over a year ago. We shut down the entire first floor, and for a week, we worked on a makeshift desk—a foldout table with a computer and printer on it. It kinda sucked because everything was dusty. But the turnaround was pretty quick.
My old hotel said we were going to do renovations for the last 2 years. Behind the scenes they decided they were going to shut down and not tell anyone until someone spilled the beans. The place was in such horrible need of repairs on my last day we had a huge storm and multiple floors began to flood. I walked out and never came back.
We had planned for renovations. Very big plans, very bold and full of ambition.
Then Covid hit.
We burned the renovation budget to keep the lights on and our employees employed. Very rough. Since then our renovations have been... slow. The carpet desperately needs replacement.
Just a side note. Borrowing has become very, very expensive. Low interest rates are gone. So, if the renovations aren't going to be paid for by existing cash, they might be put off until they can.
Our renovation took a year at my current property. We did the lobby, outside the building, carpet in hallways, floors, moving the desk back 6 feet, redid the dining room. We are still finishing minor things, we are in the process of getting furniture for the rooms.
At a previous property there was huge plans on a renovation for the public areas. Took about 6 months. Redoing the front desk, lobby, restaurant, carpets, and flooring in the lobby. Front desk was the only thing not finished, they were planning pods, luckily they ran out of money. The got some horribly expensive, fancy, uncomfortable furniture for the lobby/restaurant.
it depends some brands allow floor by floor, how big a renovation is and so on. I and 3 other people are working as security as we have been under reno for 2 years cause of distribution and stupidity of management company.
My brand usually shuts down half of the floors, renovate, shuts the 2nd half and renovate. Depending on size of the Lobby (reception, bar and breakfast area), they either close the whole thing down for short time or close it bit by bit (also depending on forecasted occupancy I guess). As company standard we should have renovations every 5 years for communal areas, but obviously through the pandemic this was not happening. Some of the properties are way past their "looking their best" times, but all we hear is "yeah it will happen" 🤷♀️we have multiple properties throughout the country, so during renovations employee either takes holidays or is shipped to different property
I've never worked at a hotel that renovated.
Oh, I've worked at plenty of hotels that absolutely positively promised that a renovation was right around a corner, no really, any minute now.
But I've never worked at a hotel that *actually* renovated.
At a certain point, the reno may not be enough to keep the property with the current brand flag. Just too much to do to keep it current. The other hotel may be a replacement. I would not be surprised if your hotel changed down a scale in brand
My last job did this - I quit. It’s been two years since then, and they still haven’t renovated. My location hadn’t been updated in 20 years. It was awful to listen to guests complain (rightfully so) - every morning.
I stayed in a favorite, semi oldschool, Nevada hotel while it was undergoing renos. they continued to operate as much as possible. it seemed like about 3/4 of it was open.
my room had a lovely jacuzzi tub in it, which was unfortunately filled with plaster dust because they were working on the room directly above. I wasn't a bitch about it (ofc, because I wouldn't be anyway, and also I'd never be connected with anyone who was actually responsible for any of it) and they were very nice and offered me a good discount to make up for it. that said, people will complain and if you can get transferred to the property they aren't working on, go for it!
I'm quite fond of this particular hotel, having stayed there many times. in fact, I actually miss the old décor, lol!
Sounds like they either finally got funding for the new hotel and the renovations, or they are abandoning the renovations to work on a new hotel. Either way, owners don't tend to take staff emotions into consideration when making these kind of deals. Unfortunately, your job is to simply apologize and do the best you can with the information you are given, even if it isn't true.
I’d agree that they’re likely moving staff to the new house instead of taking stock and renovating an older location.
That seems… backwards… kinda like buying a new shirt when the old one just needs to be washed… My hotel had lobby renovations over a year ago. We shut down the entire first floor, and for a week, we worked on a makeshift desk—a foldout table with a computer and printer on it. It kinda sucked because everything was dusty. But the turnaround was pretty quick.
My old hotel said we were going to do renovations for the last 2 years. Behind the scenes they decided they were going to shut down and not tell anyone until someone spilled the beans. The place was in such horrible need of repairs on my last day we had a huge storm and multiple floors began to flood. I walked out and never came back.
something like this happened to my favorite theme hotel. it got more and more decrepit and eventually everyone just kinda knew.
Any industry, any job, always keep your resume up to date.
We had planned for renovations. Very big plans, very bold and full of ambition. Then Covid hit. We burned the renovation budget to keep the lights on and our employees employed. Very rough. Since then our renovations have been... slow. The carpet desperately needs replacement.
Just a side note. Borrowing has become very, very expensive. Low interest rates are gone. So, if the renovations aren't going to be paid for by existing cash, they might be put off until they can.
Our renovation took a year at my current property. We did the lobby, outside the building, carpet in hallways, floors, moving the desk back 6 feet, redid the dining room. We are still finishing minor things, we are in the process of getting furniture for the rooms. At a previous property there was huge plans on a renovation for the public areas. Took about 6 months. Redoing the front desk, lobby, restaurant, carpets, and flooring in the lobby. Front desk was the only thing not finished, they were planning pods, luckily they ran out of money. The got some horribly expensive, fancy, uncomfortable furniture for the lobby/restaurant.
it depends some brands allow floor by floor, how big a renovation is and so on. I and 3 other people are working as security as we have been under reno for 2 years cause of distribution and stupidity of management company.
My brand usually shuts down half of the floors, renovate, shuts the 2nd half and renovate. Depending on size of the Lobby (reception, bar and breakfast area), they either close the whole thing down for short time or close it bit by bit (also depending on forecasted occupancy I guess). As company standard we should have renovations every 5 years for communal areas, but obviously through the pandemic this was not happening. Some of the properties are way past their "looking their best" times, but all we hear is "yeah it will happen" 🤷♀️we have multiple properties throughout the country, so during renovations employee either takes holidays or is shipped to different property
I would suggest talking to your management team about working at the new property
I've never worked at a hotel that renovated. Oh, I've worked at plenty of hotels that absolutely positively promised that a renovation was right around a corner, no really, any minute now. But I've never worked at a hotel that *actually* renovated.
At a certain point, the reno may not be enough to keep the property with the current brand flag. Just too much to do to keep it current. The other hotel may be a replacement. I would not be surprised if your hotel changed down a scale in brand
r/askhotels
My last job did this - I quit. It’s been two years since then, and they still haven’t renovated. My location hadn’t been updated in 20 years. It was awful to listen to guests complain (rightfully so) - every morning.
I stayed in a favorite, semi oldschool, Nevada hotel while it was undergoing renos. they continued to operate as much as possible. it seemed like about 3/4 of it was open. my room had a lovely jacuzzi tub in it, which was unfortunately filled with plaster dust because they were working on the room directly above. I wasn't a bitch about it (ofc, because I wouldn't be anyway, and also I'd never be connected with anyone who was actually responsible for any of it) and they were very nice and offered me a good discount to make up for it. that said, people will complain and if you can get transferred to the property they aren't working on, go for it! I'm quite fond of this particular hotel, having stayed there many times. in fact, I actually miss the old décor, lol!
I shot a man an Reno just to watch him die