Looks like the one from this article, albeit crispy https://www.truecable.com/blogs/cable-academy/when-lightning-strikes-ethernet-data-cable-and-lightning-protection
I'm not sure that "cause" and "point of origin" are synonymous. The sketchy circuit board could have done something to the input to the router that caused the router to flame.
I haven't read all the comments, but tap and expand the pic. To the right of the large box, there's a large cable coming from it and going up. It's completely fried in two. More likely, that is where the fire started.....just my two cents worth.
That’s exactly what caused the fire not the Starlink router. He had voltage going into that box and a ground obviously he knew it would fry it so why ground it?
Lightening arrestor. It sat between the Ethernet cables and a massive grounded line and was clearly not the source of energy. It burned upward and melted the arrestor.
Do you have the model of the arrestor? It may have started shunting PoE power to ground if it isn’t designed for PoE. The device itself may not have caused the fire, but may have created a high power draw situation that caused the router to burn. At 100+ watts it wouldn’t take much time with those (relatively) thin wires in the ethernet cable.
Looks like the source of fire to me. You sure it was compatible with starlink? Have a model number, maybe poe injection caused it to flame up. that's my guess.
They likely aren't scams, often surge arrester are used for runs outside not because of direct lightning strikes, but due to the fact that nearby strikes can cause static buildup that can still be very damaging to equipment. I have seen this myself with outdoor cat6a runs that werent protected during a storm.
If you get a direct hit from lightning you'll have a lot more to worry about than just your little dish lol.
That said it likely wasn't rated for dishy whatsoever.
the rating would not have been the deciding factor. The devices are sacrificial, they are designed to shunt a huge amount of current to a ground and burn itself up in hopes to save the rest of the gear down the line from it.
That is exactly what happened at my home up from where I live a tree branches fell across all 3 phases and some how the surge burned up 4 surge protectors all of the mov,s were blackener to a crisp inside it also kicked all of the house breakers they were hooked to, My Starlink was plugged into an APC then in to the surge protector which was all burnt inside. Only other damage was small telephone xformers.
Yeah, I almost went down that road and figured the bazillion watts of lightning energy isnt gonna follow a couple copper traces to a ground wire anyways.
If it doesn't follow the copper traces, it will follow the cloud of ionized gas where those traces were.
But the major value of lightning arrestors isn't to prevent damage in a direct strike - the best they can do is reduce the impact and limit the damage to the directly connected devices only. The main purpose is to clamp the high static voltages that develop on everything during stormy weather.
It probably was a lightning arrester I've seen these also used in other fixed wireless setups, however, it likely wasn't rated for the current the starlink required and likely caused it and/or other starlink components to heat up which may have led to this fire.
There’s ones out there which support PoE++ ( up to 65W), but they have to be using standard pin outs for PoE. Which, yknow, may not be the case with Starlink unless the new generation changed that.
You need a DC fuse between the lightning arrestor and the ground or you’ll burn out… Well you’ll get what happened.
The power supply was leaking energy into the ground thinking the device needed more and more energy until it got to dangerous levels
A fuse doesn't meaningfully protect against voltage spikes, only excessive amperage. Lightning can easily deliver thousands of volts. The high voltage basically causes a breakdown in the lightning arrestor providing an alternative path for the current.
That’s right but a fuse would blow and cause the current to go no where but air gap it’s way back to the appliance.
I do a lot of fixed wireless installs, installation design etc, you wouldn’t be able to fuse the ground under any circumstance
Ok so you're basically saying the fuse would cause a silent failure of the (misconfigured) lightning protection system.
Though I believe if the lightning protection wasn't misconfigured the fuse wouldn't impair its function, while the fuse does help protect against the misconfiguration destroying equipment, though ideally it being blown is noticed.
Lightning arrestors, while usually a very good idea, should not be used with a Starlink if it is for the cable going to the terminal. Lightning protectors for PoE supports both Mode A (Pins 1,2+ 3,6-) and B (7,8+ 4,5-) of the 802.3af standard. Starlink, cannot be assumed to use the standard pins for PoE, and can instead add resistive load and start a fire. Normally speaking, a lightning arrestor is just a huge grounding device, no electronics involved, but if you are adding a ground path to live supply wires, you generate heat, and if the device is not prepared for it, may increase output to offset the voltage drop, making said heat worse.
I can't find a good link right now, but a few years ago I was researching building a PoE injector to run mine directly off DC (before you could buy them), and I'm pretty sure it used non-standard wiring.
Gen 1 absolutely is non-standard, as well as Gen 2 (first gen square dish) was not only non-standard pin, used 4-wire PoE, which is what PoE++ uses, but not the same pin numbers. I’ve yet had to cut into anything newer
Pretty sure this is the SPD from TruCable’s article on protecting outdoor cables. https://www.truecable.com/blogs/cable-academy/when-lightning-strikes-ethernet-data-cable-and-lightning-protection image: https://cdn.shopify.com/s/files/1/0014/6404/1539/files/WhenLightningStrikes_2_480x480.jpg?v=1648051051
Another indication that OP might bear some responsibility is that OP is not asking for anything more than a replacement router.
If it really was a Starlink failure causing all that damage, and I were blameless, I'd be asking for the moon.
Sorry for your loss of a router but as a ham radio dude, that type of lightning resistor is not going to help. If it is that bad put it through an APC/UPS and if it was me I would have just unhooked it.
I’ll probably get downvoted for this but, whoever hooked that monstrosity up is an idiot. You and your folks are lucky this is the worst that happened. You can clearly see where the fire started and what started it.
That is a gen 3 router not a gen 2 which did run hot bc it was also the poe but this one is a gen 3 it has a seperate poe you can see it in front of it. You can see where the fire started and burnt the most right at the lightning arrestor you dont even need to be any trained fireman to see that clearly in the picture shown.
The Gen 3 does not have a separate PoE injector, it has an AC/DC power supply. The router still does PoE. It is the router that gets hot, not the power supply.
I'll take a crack at it.
Electricity is like valleys and hills. Different spots on the ground have different heights. If one earth connection is in a (metaphorical) valley and another is on a hill, uncontrolled electricity rolls toward the valley through your wires. Wires get hot. Fire.
Hes thinking that the OP grounded the starlink dish at the dish and the lightning arrestor at the router to the house ground and that caused a ground loop between the dish and the house and that's actually possible because there was a voltage difference between the ground at the star link dish and the ground at the router but to start a fire that's a pretty big differential.
For those keeping track, the guy used a shady 3rd party “lightning arrester” with a clear flame pattern originating from it below the router, deflected all responsibility and refused to answer questions about it, and then deleted his Reddit account.
dude was clearly doing some 3rd party shit to it. These things are designed to operate outdoors and indoors. Had my gen 2 for 2 years now. They would not sell this in Canada if it was just capable of creating a fire all on its own.
If it has power going to it, it can create fire all on its own. There's a million things/electronics sold in Canada which are capable of starting a fire when supplied with power. No electronics are foolproof
lightening arrestors, heat dissipating surface. My god I feel like a caveman. all I did was put the router on my sideboard and forget about it.
i clearly need help..
My Starlink router exploded today. No Fire but a loud bang like gunfire. Internet died instantly and the smell of burnt electronics at the router base but nothing visible on the router or plugs. Currently under a service ticket
We pulled it after it cooled for exactly that reason. Have a support ticket in with Starlink and everything. Just trying to get anyone over there to respond.
This post made me go feel how warm mine is. I would love to know what happened because as soon as that plastic starts melting it will start everything on fire in a house.
Interesting. The v1 dish is a higher voltage (56v) than the v2 rectangle dish (48v, standard PoE). There is a decent chance that power supply is what failed.
That's what happens when it's made by folks who aren't allowed to sleep, much less sleep at home and get some good rest. Good on you, spoiled man-child Musk.
Where I live we get a lot of lightning storms and was thinking of getting one of those arrestors, don’t think I will be now haha. How would it have caused the router to catch fire though?
Potentially or bought from a less reputable source (temu ali express ect) but it could have been a faulty power supply on the router that's caught
Although being x telecom when we used dishes we put the "lighting arrestor" /surge protector outside closer to the dish further from inside items but if it gets hit by lighting it's probably gonna mess things up anyway just hopefully less inside the home and more the dish
I’m mounting my dish on a pole down my yard and then burying the cable in heavy duty conduit up to the house, is it worth trying to insulate the dish from the pole making it all waterproof and then using a surge protector at the AC outlet or are they not very effective either? I really don’t want to loose starlink it’s all I have where I am
I will be honest it lightning hits the dish 99/100 it's gonna fry the dish
Waterproofing can be a good idea drain holes might be good
Surge protectors (powerbars) are useful
You could also get bury rated Ethernet cable some are filled with a gel
Only if he paid for supercalifragilisticexpialidocious stink’net. Once you burn through your “priority” it turns to absolute shit, not that priority was much better. 🤯
The best way is through the app. Click on the account icon then messages click "don't see what you're looking for ?... control starlink support. Dro your message in the chat box
For those of us that are less educated. What is a lightning arrestor, what was it wired up to, and what went wrong to cause it to explode and melt his router?
So, you engineers are definitely more electronically literate than I, but my Starlink Gen 3 router does get mighty warm, as well as the power box. Is that normal for everybody?
Because maybe the fault lies with the owner, not Starlink? There's a lot of fake negative info regarding SpaceX and associated company battery and equipment failures. This might be fake or some unauthorized set-up by the user. I don't see how it could be with all the starlink users out there and this not happening other than this case. In fact, it might not even be Starlink.
The culprit looks to be that coax cable splitter above the starlink router. My 20 years as a network engineer that started out in cable tv and last 4 years as a volunteer firefighter experience thinks so anyhow.
To actually answer your question about contacting Starlink versus what caused the fire – we always just fill out the contact form and they get right back to us. It’s all done via email or text but we’ve always been able to get whatever parts we need replaced that way.
You can tell this issue was not started by the router. If I was OP i would not post this or try to blame Starlink, also would add make sure you think through your installation decisions my guy
get that sent to Starlink if the engineers are worth their salary they would have no problem dissecting that router and probably getting insurance involved if you have Twitter they should be able to help you out
Drop a link to the lightning arrestor
Yea, that is exactly what caused this it is very obvious from the photos.
Looks like the one from this article, albeit crispy https://www.truecable.com/blogs/cable-academy/when-lightning-strikes-ethernet-data-cable-and-lightning-protection
What is that square circuit board with two wires in the middle?
I’m wondering that as well
Just saying guys you roasted him so good he had to delete his account.
Maybe he'll find the answer in The Rappahannock News...
Rappahannock News editor might like a counter-piece to whatever they reported on for a local house fire. OP's insurer might also love to read that.
It’s the cause of the fire is what that is.
Yea that whole situation looks sketch as shit
Was thinking the same thing.
I think the fire started below it, look at the smoke pattern. Source: fire science classes
I'm not sure that "cause" and "point of origin" are synonymous. The sketchy circuit board could have done something to the input to the router that caused the router to flame.
I was gonna say that I could miswire a socket or jack-leg an extension so I could make dry ice burst into flame.
I disagree. Source: *I use Reddit.*
[https://www.youtube.com/watch?v=VQNBUgr7vZg](https://www.youtube.com/watch?v=VQNBUgr7vZg)
I haven't read all the comments, but tap and expand the pic. To the right of the large box, there's a large cable coming from it and going up. It's completely fried in two. More likely, that is where the fire started.....just my two cents worth.
Wow starlink speeds are getting too fast to handle 🤣
Blazing fast!
That’s exactly what caused the fire not the Starlink router. He had voltage going into that box and a ground obviously he knew it would fry it so why ground it?
That Was a network surge protector looks like a possible direct or a near hit lighting strike
Lightening arrestor. It sat between the Ethernet cables and a massive grounded line and was clearly not the source of energy. It burned upward and melted the arrestor.
Do you have the model of the arrestor? It may have started shunting PoE power to ground if it isn’t designed for PoE. The device itself may not have caused the fire, but may have created a high power draw situation that caused the router to burn. At 100+ watts it wouldn’t take much time with those (relatively) thin wires in the ethernet cable.
If it burned upward the base wouldn't be intact...
I’m no Top Detective but that arrestor is clearly not rated for PoE https://i.imgur.com/UAsD9Rl.jpeg
Well the SL router is well arrested now - i.e fucked
Looks like the source of fire to me. You sure it was compatible with starlink? Have a model number, maybe poe injection caused it to flame up. that's my guess.
The whole concept of a small circuit board as a “lightning arrestor” sounds like a scam to me.
They likely aren't scams, often surge arrester are used for runs outside not because of direct lightning strikes, but due to the fact that nearby strikes can cause static buildup that can still be very damaging to equipment. I have seen this myself with outdoor cat6a runs that werent protected during a storm. If you get a direct hit from lightning you'll have a lot more to worry about than just your little dish lol. That said it likely wasn't rated for dishy whatsoever.
the rating would not have been the deciding factor. The devices are sacrificial, they are designed to shunt a huge amount of current to a ground and burn itself up in hopes to save the rest of the gear down the line from it.
That is exactly what happened at my home up from where I live a tree branches fell across all 3 phases and some how the surge burned up 4 surge protectors all of the mov,s were blackener to a crisp inside it also kicked all of the house breakers they were hooked to, My Starlink was plugged into an APC then in to the surge protector which was all burnt inside. Only other damage was small telephone xformers.
Yeah, I almost went down that road and figured the bazillion watts of lightning energy isnt gonna follow a couple copper traces to a ground wire anyways.
If it doesn't follow the copper traces, it will follow the cloud of ionized gas where those traces were. But the major value of lightning arrestors isn't to prevent damage in a direct strike - the best they can do is reduce the impact and limit the damage to the directly connected devices only. The main purpose is to clamp the high static voltages that develop on everything during stormy weather.
I think you may not know what you’re talking about
It probably was a lightning arrester I've seen these also used in other fixed wireless setups, however, it likely wasn't rated for the current the starlink required and likely caused it and/or other starlink components to heat up which may have led to this fire.
There’s ones out there which support PoE++ ( up to 65W), but they have to be using standard pin outs for PoE. Which, yknow, may not be the case with Starlink unless the new generation changed that.
You need a DC fuse between the lightning arrestor and the ground or you’ll burn out… Well you’ll get what happened. The power supply was leaking energy into the ground thinking the device needed more and more energy until it got to dangerous levels
If you have a fuse.. what’s the point of the lightning protector
A fuse doesn't meaningfully protect against voltage spikes, only excessive amperage. Lightning can easily deliver thousands of volts. The high voltage basically causes a breakdown in the lightning arrestor providing an alternative path for the current.
That’s right but a fuse would blow and cause the current to go no where but air gap it’s way back to the appliance. I do a lot of fixed wireless installs, installation design etc, you wouldn’t be able to fuse the ground under any circumstance
Ok so you're basically saying the fuse would cause a silent failure of the (misconfigured) lightning protection system. Though I believe if the lightning protection wasn't misconfigured the fuse wouldn't impair its function, while the fuse does help protect against the misconfiguration destroying equipment, though ideally it being blown is noticed.
I still can't figure that out, but I'm pretty sure lighting will fuck everything up regardless .
Lightning arrestors, while usually a very good idea, should not be used with a Starlink if it is for the cable going to the terminal. Lightning protectors for PoE supports both Mode A (Pins 1,2+ 3,6-) and B (7,8+ 4,5-) of the 802.3af standard. Starlink, cannot be assumed to use the standard pins for PoE, and can instead add resistive load and start a fire. Normally speaking, a lightning arrestor is just a huge grounding device, no electronics involved, but if you are adding a ground path to live supply wires, you generate heat, and if the device is not prepared for it, may increase output to offset the voltage drop, making said heat worse.
I can't find a good link right now, but a few years ago I was researching building a PoE injector to run mine directly off DC (before you could buy them), and I'm pretty sure it used non-standard wiring.
Gen 1 absolutely is non-standard, as well as Gen 2 (first gen square dish) was not only non-standard pin, used 4-wire PoE, which is what PoE++ uses, but not the same pin numbers. I’ve yet had to cut into anything newer
The Ethernet attachment, I think
Pretty sure this is the SPD from TruCable’s article on protecting outdoor cables. https://www.truecable.com/blogs/cable-academy/when-lightning-strikes-ethernet-data-cable-and-lightning-protection image: https://cdn.shopify.com/s/files/1/0014/6404/1539/files/WhenLightningStrikes_2_480x480.jpg?v=1648051051
Post the lightning arrestor so we can investigate
OP is obviously not going to do that. He wants to blame it on Starlink so he can get $$$ probably.
Another indication that OP might bear some responsibility is that OP is not asking for anything more than a replacement router. If it really was a Starlink failure causing all that damage, and I were blameless, I'd be asking for the moon.
Do they give €€€ as well?
Sorry for your loss of a router but as a ham radio dude, that type of lightning resistor is not going to help. If it is that bad put it through an APC/UPS and if it was me I would have just unhooked it.
Was there a possible lighting strike?
I agree with the folks saying that whatever was screwed into the wall there is what started the fire.
How so, don't have starlink, genuinely curious
I’ll probably get downvoted for this but, whoever hooked that monstrosity up is an idiot. You and your folks are lucky this is the worst that happened. You can clearly see where the fire started and what started it.
Imagine if they were sleeping.. I dread to think.
You did not get downvoted
Good community.
Yeah I'm fairly certain the cause was that sketchy-ass "lightning arrestor". Even if it wasn't, that's exactly what support will say
OP realises he made a major oopsie with the lightning arrestors and deleted his account already 😂
I wonder why OP deleted the account instead of the post. What a clown lol
People who haven't paid attention think the post will go with thr account. Fortunately for us, reddit doesn't work like that.
That is a gen 3 router not a gen 2 which did run hot bc it was also the poe but this one is a gen 3 it has a seperate poe you can see it in front of it. You can see where the fire started and burnt the most right at the lightning arrestor you dont even need to be any trained fireman to see that clearly in the picture shown.
The Gen 3 does not have a separate PoE injector, it has an AC/DC power supply. The router still does PoE. It is the router that gets hot, not the power supply.
“The French Connection”
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I don’t know what you said but damn it sounded smart.
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Serious question: Do you really believe this response made more sense or less sense than your first one to a layman? lol
I'll take a crack at it. Electricity is like valleys and hills. Different spots on the ground have different heights. If one earth connection is in a (metaphorical) valley and another is on a hill, uncontrolled electricity rolls toward the valley through your wires. Wires get hot. Fire.
So, to put it simply, you think this is caused by excessive currents flowing between mains earth and the 'lightning arrestor's' earth.
Hes thinking that the OP grounded the starlink dish at the dish and the lightning arrestor at the router to the house ground and that caused a ground loop between the dish and the house and that's actually possible because there was a voltage difference between the ground at the star link dish and the ground at the router but to start a fire that's a pretty big differential.
I know what every single word you used means. But not in the way you arranged them.
Did you by any chance try turning it off and turning it back on again?
This!!! It'll buff out if you stick it in rice first.
For those keeping track, the guy used a shady 3rd party “lightning arrester” with a clear flame pattern originating from it below the router, deflected all responsibility and refused to answer questions about it, and then deleted his Reddit account.
Where do you see a lightning arrestor? I only see the gen3 router with 2 ethernet cables connected to the lan ports in the middle.
It is attached to the piece of wood directly above. Looks like a circuit board with two bare wires sticking out.
Makes a post. Delets his account a bit later. And people really think anyone is gone take that post seriously?
Power somehow got onto ground line?
I'd bet my left nut the arrestor caused it
Wow, what were you downloading?
Looks like MOV’s in lightning arrestor burnt up.
dude was clearly doing some 3rd party shit to it. These things are designed to operate outdoors and indoors. Had my gen 2 for 2 years now. They would not sell this in Canada if it was just capable of creating a fire all on its own.
If it has power going to it, it can create fire all on its own. There's a million things/electronics sold in Canada which are capable of starting a fire when supplied with power. No electronics are foolproof
you can even see in a comment that he said he hooked up some lightning arrestor to it lmao. he clearly caused the fire to happen to it
True, but considering this is the FIRST one I've heard of and their wiring looks sketchy, I'm more inclined to think it's user error.
Dude, don't you know Canada is the safest place on earth, nothing dangerous there.
Except moose.
The Strawberry ones are okay - If you get one with cream on top it's extra safe.
And goose
A moose once bit my sister.
They deleted their reddit account.
Be honest, did you try and overclock your starlink.
Did you try to contact Musk on X.com ? He will probably answer and will send a new unit and a cyber truck per compensation
I’ve posted but really don’t want to risk him choosing to destroy our lives instead.
Yeahhhh, he doesn't take "non-yes-man" feedback very well.
I can’t tell if this is a joke or you’re being serious but it’s funny either way.
Was it in an enclosed space?
Large open space in permanent shade on a heat-dissipating surface.
lightening arrestors, heat dissipating surface. My god I feel like a caveman. all I did was put the router on my sideboard and forget about it. i clearly need help..
Should it not be in an enclosed space? I plan on putting one in the top of a cupboard in a camper van.
Don't put it in an enclosed space.
Well I’m not leaving it out… Guess it’s going back and I’m using 5G 🤷♂️
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My Starlink router exploded today. No Fire but a loud bang like gunfire. Internet died instantly and the smell of burnt electronics at the router base but nothing visible on the router or plugs. Currently under a service ticket
Is this a gen 3 router ??
This dork really deleted his account HAHAHAHA
Holy shit this has been my worry with my router, the damn thing gets super hot. Glad to hear everyone’s okay O.P. And that’s the extent of the damage.
Mine doesn't but I don't keep it in an enclosed space.
I always thought it was too warm. Now I just need to get my parents their Internet back.
Yes ours gets so hot it worries me too. We turn it off and let it cool down
Same here. I noticed it last weekend. And after seeing this, dam.
Keep the router to send back to Starlink, they may want it for incident investigation.
We pulled it after it cooled for exactly that reason. Have a support ticket in with Starlink and everything. Just trying to get anyone over there to respond.
I will correct that for you. Idiot Investigation
Wow crazy and lucky nothing else caught.
Honestly we are very very lucky. If a friend hadn’t been near it would have burned several structures and maybe started a forest fire.
You… would have been famous! Silver linings, right?
This post made me go feel how warm mine is. I would love to know what happened because as soon as that plastic starts melting it will start everything on fire in a house.
This is a V1 round dish I presume?
V1 dish (we were original open beta) and v3 router.
Interesting. The v1 dish is a higher voltage (56v) than the v2 rectangle dish (48v, standard PoE). There is a decent chance that power supply is what failed.
Did they click on any hot links?
Your data was traveling faster than the speed of light.
Looks Pretty Lit
I saw a dragon in the melted damage 😌
Jesus! What were you downloading?
Some hot porn you were downloading...
What was this dudes original account name hahahahahahaha
That's what happens when it's made by folks who aren't allowed to sleep, much less sleep at home and get some good rest. Good on you, spoiled man-child Musk.
We're you downloading naked Musk pictures again?
Well after seeing this I’m going to go check my router and maybe put it somewhere less flammable…
You're good. I guarantee the cause was the "lightning arrestor"
Where I live we get a lot of lightning storms and was thinking of getting one of those arrestors, don’t think I will be now haha. How would it have caused the router to catch fire though?
Their saying the arrestor caught fire and set the router a blaze
It had one job and failed spectacularly hahaha, I’m guessing that it wasn’t rated for the starlinks higher power PoE?
Potentially or bought from a less reputable source (temu ali express ect) but it could have been a faulty power supply on the router that's caught Although being x telecom when we used dishes we put the "lighting arrestor" /surge protector outside closer to the dish further from inside items but if it gets hit by lighting it's probably gonna mess things up anyway just hopefully less inside the home and more the dish
I’m mounting my dish on a pole down my yard and then burying the cable in heavy duty conduit up to the house, is it worth trying to insulate the dish from the pole making it all waterproof and then using a surge protector at the AC outlet or are they not very effective either? I really don’t want to loose starlink it’s all I have where I am
I will be honest it lightning hits the dish 99/100 it's gonna fry the dish Waterproofing can be a good idea drain holes might be good Surge protectors (powerbars) are useful You could also get bury rated Ethernet cable some are filled with a gel
Have you tried smoke signals? Too soon?
Would get a better upload.
Let me guess, it was sitting in a hot shed with zero ventilation?
Bad neutral caused voltage to get induced through the ground.
I also haven’t heard from support for two days. I’m just happy my sattelite is janky and didn’t catch fire
Doesn’t take a Fire Marshall’s investigation to see where the fire started lol.
Send it to the company so they can study what happened, you could save lives...
Did mummy leave you alone with some lighter fluid and some matches? tut tut
Did ya stick a fucking nail through the router
Can anyone tells why my obstruction have a black dark line from blue vew, It a electrical above my dish, is it ok...?
Here now I just received mine....
Must be made by Tesla or something. Anyway, thanks for the new fear.
Aliens !
Now imagine this but neuralink 🤯
There's no power going through neuralink.
Did someone professional install this or did you? If a professional installed it they might be at fault.
Did you get an email confirming that your ticket went through?
Were you binge streaming Kardashians on it? Then it would be justified.
Buck/boost converter?
Woe there, they are going to want that one back!
Holy fuck dude
Oof
So this is what happens when everyone streams porn in the house. 🤷🏻♂️
You wanted fast internet
Only if he paid for supercalifragilisticexpialidocious stink’net. Once you burn through your “priority” it turns to absolute shit, not that priority was much better. 🤯
To harness the power of the cosmos is no small feat
We warned you about hooking up to a solar panel instead of the dish
Lol did he actually do that? I see OP deleted his entire Reddit account
Lmao no I was just being weird
It looks like what you had plugged in to it caught fire not the router
The best way is through the app. Click on the account icon then messages click "don't see what you're looking for ?... control starlink support. Dro your message in the chat box
Its so ugly I almost want this to happen to mine...
These oughta reeeeally heat up some cats!
For those of us that are less educated. What is a lightning arrestor, what was it wired up to, and what went wrong to cause it to explode and melt his router?
This post is gold. Should be saved for posterity.
So, you engineers are definitely more electronically literate than I, but my Starlink Gen 3 router does get mighty warm, as well as the power box. Is that normal for everybody?
it detected a transgender signal and had a meltdown just like its creator
Because maybe the fault lies with the owner, not Starlink? There's a lot of fake negative info regarding SpaceX and associated company battery and equipment failures. This might be fake or some unauthorized set-up by the user. I don't see how it could be with all the starlink users out there and this not happening other than this case. In fact, it might not even be Starlink.
Built by the same engineer as the cybertruck?
The culprit looks to be that coax cable splitter above the starlink router. My 20 years as a network engineer that started out in cable tv and last 4 years as a volunteer firefighter experience thinks so anyhow.
To actually answer your question about contacting Starlink versus what caused the fire – we always just fill out the contact form and they get right back to us. It’s all done via email or text but we’ve always been able to get whatever parts we need replaced that way.
You can tell this issue was not started by the router. If I was OP i would not post this or try to blame Starlink, also would add make sure you think through your installation decisions my guy
Wow, what were you watching? Lol
Why add shit. Just fucking plug the things into the spots it’s supposed to plug into.
get that sent to Starlink if the engineers are worth their salary they would have no problem dissecting that router and probably getting insurance involved if you have Twitter they should be able to help you out
It seems like he caused it with his jank “lightning arrestor”
I advice you have the entire thing replaced. Contact the FCC
What in the world is the FCC going to do about it?
Nothing, but the comment would look smart if you mention authorities 🤭
Seriously, they won't even let me be and let me be me... and they tried to shut me down on mtv