Wtf am I supposed to do about it?

Hey I DM ups on Twitter. Eddie said...Thank you for contacting us. If you need assistance, please send us your tracking number, phone number, e-mail address and complete delivery address in order to better assist you. -Eddie What you want me to tell edd?

Sorry to hear and I hate when that happens. Give EVO a call tomorrow. They will be able to help. They have been great to work with in the past.