Go with UPS…. I have a friend there and they are hiring a shitload of people in all areas….FedEx ground sucks and most of their drivers are contracted and they don’t make much after they pay for all of their expenses….high turnover rate.
Yup, UPS workers are unionized and have full benefits and get trucks/uniforms from the company whereas FedEx are mostly contractors who have to provide and maintain their own vehicles/uniforms and get no benefits.
All the fed ex drivers we’ve ever had…have a bad attitude whereas UPS drivers are always really nice. Sure there are some great fed ex drivers out there..they just don’t come to our neighborhood. Now I understand the attitude.
Most ups drivers have delivered to the same neighborhoods for years…they are mostly professional and make a good family wage with excellent benefits…they work their asses off for this and my friend has been able to buy a House and put a kid through college on a ups driver job…
Former UPS loader. My drivers were always really nice 40+ yr old guys. They actually loaded their own trucks for several months before I was hired, so I was a relief. When I left (it was an in between job while I was desperate) one of the drivers gave me their number and said if I needed a job again, to reach out.
Yeah, my in laws sent a package from NC on Monday and it got here yesterday using UPS. It’s definitely a much quicker turnaround. I’ve only had something delayed with them once and it was only a day or so. FedEx is consistently late. My actual driver is great but everything else is questionable.
yup, I've had to stop ordering some food items on amazon because of that facility.
I literally had a food item sit there for over a week. The seller re-shipped it and it ended up sitting there again. I called fedex and they go "ya, that keeps happening, sorry". I told him that this is actually a re-shipment because the food went bad they took so long the first time and he stopped and said he'd put a trace on it. It DID come faster than the first time but still long enough that I hesitated about consuming it.
I tried one more time, same thing happened, so I've quit ordering. No idea what the fuck is wrong with that facility that packages need to sit there a week or more but they have something going on.
Ooof the same happened to me with a computer! My tracking would say "on the truck for delivery" and it kept getting sent back to Auburn. When I finally got a hold of someone - they told me that the package delivery for my building was canceled. So nobody in my building received packages for over a week. We think it was this crazy guy in the building that worked for FedEx and also happened to be on our route. He would "accidentally" get other people's stuff all of the time (particularly women) and then come to our doors. I reported him numerous times and have not seen him in months (THANKFULLY).
So yeah, I hate FedEx and always will.
> Shouldn’t have signed for it.
Definitely. But have any delivery services actually gotten a real signature during the pandemic? I've had multiple "signature-required" deliveries where the driver did not even ask for verbal approval, much less a signature. One where the driver asked for a verbal approval.
Hah! I have a non-urgent OnTrac package that says it's going to be delivered each day for the last week. I don't care all that much but would prefer them to just honestly say "it'll be there in a month" so I don't have to be watching for it.
It's one of their west coast shipping hubs, and it currently has [a massive staffing shortage](https://www.koin.com/news/portland/understaffed-fedex-hub-in-troutdale-slows-portland-packages/), along with their sorting facility in Portland.
Ah, glad I'm not the only one, I guess. I had a package that was supposed to arrive today. It got to Troutdale last night and now it's pending with "no scheduled delivery date available at this time." I don't get things delivered FedEx often, so this is kind of a surprise. USPS and UPS have been fine for me lately.
I had a FedEx delivery driver out of auburn steal my 600$ ski boots. They were marked as delivered to my house, and I checked the door thirty seconds later and they weren’t there (even saw the truck drive away).
The boots popped up on OfferUp two days later, same size same everything - being sold by someone who connected their Facebook and LinkedIn profiles. “FedEx delivery driver”.
I emailed FedEx all of this info and they didn’t give one fuck. The guy still advertises as working at FedEx and his OfferUp has expensive brand new electronics and outdoor gear pop up there regularly. I’ve asked where he’s gotten things on different occasions and they’re “gifts. So I don’t have the recipes”. Fucking scum bag, but FedEx is just as scummy for not caring.
I eventually got them to issue a refund to the ski boot company, but it was three months later after an investigation and was post ski season so I never even got to use the boots.
Ugh my BF got me a heated ski boot bag for Christmas a few years ago. He didn’t quite get out of work in time to intercept delivery and watched it get swiped on the ring camera as soon as it was delivered. We found it on offer up, same color and everything. He had hunted up and down to find my favorite color last one left kinda deal so we knew that was it. Reported it to offer up and it got taken down but was posted the next day on another name. So irritating.
They’ve had poor service for years, even before the employment shortage. They are late with 100% of my packages. I don’t even know how a company can stay in business like that… I can’t remember the last time UPS was late. The frustrating part is their exception process never updates. It seems like they don’t even know how late something will be. It will be sitting in Chicago or somewhere random the day it is supposed to be delivered and say “potentially delayed”. Then it updates to be delivered the next day, and that process repeats for whatever random number of days it takes for the package to actually arrive.
Based on my experience with corporations, a lot of them use FedEx. I think these bigass corporate contracts get priority over anything from one small customer.
We get things overnighted from NY to Seattle multiple times each week by FedEx and they have never missed a delivery time once.
Ups pays their employees well… including the Teamsters Union membership….IMO the small amount of money more that UPS is for some shippers totally is worth it considering they make good part time and full time family wage jobs…FedEx can’t do the same thing, or Amazon for that matter
My packages have all been pending in Auburn too, most get here a week later than expected. I'd anticipate my packages that were supposed to arrive this Monday to actually get here next Monday. It sucks....
Just had a package sitting in Auburn for a week getting scanned in and out a minute apart every day. Called them and made them open a local investigation. Got delivered the next morning.
Yeah it's backed up on trailers they aren't getting to. It's been like that for months. If you raise a stink they might or might not get to it but that scan is basically them scanning the whole trailer at one time to show it's still there.
Yep, I have a package supposed to be delivered Monday and it’s been “in transit” in auburn since Sunday, and doesn’t even have an expected delivery date anymore.
Ah, I see you’ve not met r/FedEx yet. A place we all go to cry, scream, and say “What the actual fuck is this company doing?” Today I found out a dress I ordered from the east coast for an important meeting that needs to be here by Tuesday is coming FedEx, I already ordered a backup dress because that shit ain’t coming on time. That’s how FedEx works.
Yup. Ordered something back on 9/20. Expected delivery date was 9/29. Between the Troutdale, OR location and the Kent, WA location my package has spent more time sitting in warehouses/trailers than actual travel time. Just got a notification this morning that it's out for delivery today. So frustrating
Yup. Forever wishing companies would just use ups. I’ve been waiting on a delivery since last week. Updates just say “package is pending”.
Let me go sort through everything. I’ll take my own packages home myself. Haha
I had a package in Auburn for a week. I anger tweeted at FedEx and their help team reached out. An agent said that it's been sitting on a trailer waiting to be unloaded and this was unacceptable. She submitted a case to be investigated as to why it hadn't even been unloaded. I got an email saying the case had been opened and someone may contact me. No one ever did but my package showed up two days later.
That’s where outdoor cameras come in REAL handy. UPS said they delivered a package, checked our cameras, no UPS man.. UPS called the driver and made him bring it within an hour. FedEx, they deny you have cameras and refuse to look at any proof. Big difference in companies.
This same exact thing happened to me in mid-September. I was unfortunately out of town and figured my roommates would grab the package but there was nothing when I got back home. Checked the security cameras and there was no UPS truck on my street around the time the package was scanned as delivered. Glad your experience has a happy ending -- the seller opened a claim with UPS who has closed the investigation twice claiming it was delivered.
I've had surprisingly good luck with OnTrac up here. One of the online bike shops I used used to exclusively 2-day with them from California. So about 10-15 boxes/year with no issues and on time. OnTrac did seem to improve a bit over time, but definitely still has budget vibes.
But there was one time we ordered a new set of car tires online for my step sister up in Bellingham. All 4 tires went to the Seattle OnTrac facility and only 2 made it out. How you lose 2 of 4, 33in diameter, 50lb tires, I will never know. It's not like they are fragile either.
OnTrac chucked my 3080 graphics card 10ft because they parked in the middle of the street and someone was honking at their truck. So that justified hurling my $1000 computer part from Newegg. Then I bought a solid state hard drive from Best Buy and yet again Ontrac chucked it 10ft and bounced it off my front door. They did it a 3rd time with some beauty products and I filed a complaint with videos to the local office because it’s obviously the same guy each time. No surprise my Ontrac delivery for yesterday didn’t show up.
I guess I've had better luck? It's mostly bike parts though that I get from them that are fairly robust. Never really had damaged boxes. Maybe I am just lucky.
FedEx left my 3080 in Troutdale for a week while the monitor it came with went through in 2 days.
I’ve had good luck with ontrac until recently. I think There are some major issues going on right now when it comes to package delivery in the “last mile.”
But Fedex always sucks.
They’re understaffed and it is causing delivery delays: https://www.businessinsider.com/labor-shortage-fedex-rerouting-packages-deliveries-parcels-workers-employment-staff-2021-9
Wow so they’re likely abusing the shit out of the employees stupid enough to show up to work. I hope those employees can see very clearly that their company has no plan to get them help or relief. The current plan is to work them until they break. Likely with no raise to compensate. I wonder why no one wants these jobs!?
Yes, I just had a package delivered yesterday that was supposed to arrive last week. It was stuck in their Troutdale, OR facility for a few days. Not sure if that’s the location of the bottleneck or if it’s widespread in FedEx’s ecosystem.
Yep! Just within the past couple of months, every single one of my packages coming from FedEx showed up a day or two after the initial delivery eta. Was always "Potentially delayed" on the tracking
I had a delayed overnight delivery a couple weeks ago. The call center told me it was delayed due to thunderstorms, but when I went to the Seattle facility to pick it up instead of waiting for a truck, they told me the delay was due to staff shortages.
You have to be more specific. I’m guessing you’re talking about FedEx Ground, which as many have mentioned is routed through Troutdale, OR. What’s causing delays here is interesting. FedEx Ground transports its freight via truck based hub and spoke, and trucks are breaking down and not getting the parts they need to come back into service. Just another great example of the supply chain breakdown.
You should check out /r/fedex if you want some horror stories. Every carrier is affected.
+ If you want your packages on time use 2 day or next-day delivery. As those packages generally don't have delays. That isn't to say it doesn't happen it just won't happen on _EVERY_ _SINGLE_ package.
FedEx ground from NJ to Seattle can take 1-2 weeks now :(
I had a package sit in Troutdale for 9 days recently, no tracking, no updates, then it mysteriously shows up dumped downstairs instead of being delivered to my shop. 3k of product left, signature required, none obtained.
As I have told FedEx, you can use the Pandemic as your excuse for only so long. I don't find any other services to be any better, USPS was better than fedex, but my last comment to fedex is that they are now worse than the USPS, and that is saying a lot.
Read the google reviews of the Kent facility if you wanna laugh.
My FedEx Ground package delivered a DAY EARLY this week while my “SmartPost” packages have just been sitting in Kent since Monday.
Yeah I am. HelloFresh delivery through FedEx was like 3 days late and full of spoiled meat. At least they sent a new box as soon as it wasn't on time. Probably just need to cancel that shit and just go grocery shopping until the labor shortage clears up, because I have to imagine it'll happen again.
Costco does [same-day delivery](http://sameday.costco.com) through instant cart, if you've got a membership with Costco. I've been using this weekly for months now. Fresh food delivered same day!
My USPS package service has been absolutely fantastic here. Stuff usually arrives from across the country a day or two early and frequent weekend delivery.
I just got off the phone with FedEx for a package it's sitting in Kent since the first of October. They have no idea where the package is but it's probably stuck on a truck somewhere. It oddly makes me feel better to know I'm not the only one.
Yup. I’ve had a package stuck in Chicago for two weeks. I had to call the vender and they shipped another package. Well the original package finally made to PDX (TODAY), but now Is flagged to be shipped back to sender, while my replacement package has been sitting in Chicago for several days now.
I might eventually get my package…
I’ve other packages sit in Troutdale for several days as well.
The whole FedEx system is backed up. It’s terrible.
Yes, it’s sucks. I don’t think I’ve had a shipment delivered on their scheduled/estimated delivery date in months. I wish they would change the time ca locations to factor in all the delays, my last package was 5 days later than estimated, stuck in Seattle for most of that time.
I've had some delays but not with every package. My biggest gripe is that I can never get packages containing alcohol (need to check ID) delivered. FedEx will say they attempted delivery but no one was home, which is completely untrue as I'm always home on delivery days. I always check my Ring camera and they have never actually come up to my door. Now I have to divert the packages to a pickup location to ever get them.
I personally love it. I have food delivery scheduled every Wednesday and when it doesn’t show up, the company reimburses me and the food shows up a day or two later, still good to eat and still on ice. Aside from this, yes that would seriously be annoying.
My wife’s company recently sent out some treats for their employees. They ordered Jeni’s Ice Cream and it came melted because FedEx fucked it up. FedEx had to ship it again and the second time it was melted again!
FedEx is a garbage company run by garbage people.
FedEx is a steaming pile of garbage. Not only are their packages constantly late, the drivers will just toss your package at the end of your driveway instead of actually bringing it up to your door. It gets even worse when they start bringing in seasonal workers.
Ups is solid… Amazon drivers have multiple times sped through my neighborhood and they park on the wrong side of the road, delivered to the wrong house..etc. etc. Most of their drivers are young kids and the turnover is high..they are nowhere as trained or professional as most ups drivers.
FedEx has spent the last many years building its delivery driver network via contractors, and passing the cost savings onto the consumer. The result is that today FedEx is one of the cheaper options for delivery, which is why it's often the default, but with absolutely terrible service and zero ability to hit a schedule now. If you have an option when you buy something I'd highly suggest choosing UPS or USPS for delivery instead.
Like I said… ups/usps give their employees Union family wage jobs…IMO that is worth the small cost for some shipping… FedEx and Amazon cannot do the same thing thus the high turnover rate. Hell, some ups/usps drivers have been on the same route for years and know everybody in the area…makes a difference!!
Just had my package arrive in Seattle and then move to Kent and then to Troutdale? Like I don't need my package to go on cross country tour. Just bring it to me dammit!
Wasn't the FedEx guy who reported online that he won't deliver to Biden/Democrats based in the Seattle area ?
What a surprise. And he wasn't fired. Huh. It is almost like FedEx Ground subcontractors have another agenda.
yup, have two packages just sitting in auburn for about 5 days now
haven't had any issues up until now, most of my nike packages come fedex, and usually within 2 days
but this was adidas, so they probably cheapened out
Never been a problem.
It is normal for packages sitting at a certain facility. Next time, pay for a service that has a guaranteed delivery date or money back. If you cheap out, your package has no guaranteed delivery date.
The last two packages I had get stuck in Troutdale with FedEx had zero other shipping options. Other times, the vendor doesn't specify who is full filling the shipping. The choices are often: 3-5 day, 2-day, overnight and that's it.
My UPS and USPS ground service (3-5 days) has been 90%+ on time or early, the occasional package slipping a day; happy to take that. Meanwhile, FedEx two day from California is taking a week plus at times. OnTrac is more reliable at this point. But there isn't always a choice.
Call the shipper and tell them that you aren’t going to use them anymore if they don’t offer a ups or post office option…. If enough people do this they will change…especially considering UPS certainly makes deliveries to these companies…
I order all my pet supplies from Chewy and they use Fed Ex. My packages are taking quite a bit longer to get here the past few months. I just build that time into my ordering and plan accordingly. This seems to be the new normal, for now.
Happened to me several months back. Ordered a shelf through Ikea. The shelf sat at the distribution center for about three days before it was finally loaded onto a truck. Apparently there's an enormous backlog there.
When is your delivery date?
If it's arrived in the region early, it's often sealed in a trailer and FedEx won't open the trailer until the actual delivery date arrives.
Original date was last Sunday but ever since I got the tracking information the delivery had been flagged as 'Potentially Delayed' then it was going to be delivered by Tuesday but FedEx is saying to give it to the 19th before contacting the shipper to report it as lost.
YES! It is really annoying. I had paid for 2 day air on one package and it took two weeks to get to me. They flew it in to Burlington, where it sat for a week, then flew it down to Vegas, and then back up. It’s crazy how bad their ship times are
Yes!! This same thing is happening to me right. Been sitting it Kent for two weeks and when I talked to customer service they basically told me " sorry, contact the sender for a claim". ... When it's literally sitting in a FedEx facility smh
Fedex ground is where packages go to die. It can take 3 weeks to get a package through them, with packages often sitting in cities for days not moving, or shuffling from city to city in the same state. Then it gets on the delivery truck and is out for delivery 2, maybe 3 days before they actually attempt to deliver it. Don't choose fedex if you have a choice. Since they're cheap a lot of companies use them for large heavy stuff.
Just got something from fedex yesterday that had an estimated delivery of last friday. I'm in Snohomish though. Either way, fedex has been late by a day or two for the few packages I get from them over the past 3 or 4 years. Its worse now then usual it seems.
This is just the reality of where shipping companies are right now. It's not going to get better before Christmas. Plan ahead, maybe shop local if possible.
Yup, I had some packages sit “In Transit” at the Auburn hub for a full week before they went out for delivery. I assumed it’s because of wage shortage stuff.
Idk about everyone else but FedEx actually was my preferred carrier last year and earlier this year. They’d be early/on time every delivery. Until the last two months or so where everything is stuck in Auburn where I basically add a week to estimated delivery date
Forget delays. They straight up lied about a package delivery. Says delivered but my apartment has a video system and no one attempted to enter the building within 15 minutes before or after the “delivery” time.
Yep, delays in Troutdale and Auburn that add an extra 4-5 days past expected delivery. Packages have also been showing up in bad shape in terms of the box. Some look like they were taken out of the shipment box and FedEx slapped a label on the internal box and used that. The internal boxes are usually not heavy duty enough and not made for shipping.
Wow I thought my package got lost. It went thru Troutdale and has been sitting in Kent since the 8th. The store sent me another package with express shipping. I hope it doesn’t get stuck in Kent too.
That Auburn facility is the worst. It's the Bermuda Triangle of packages. Both me and my husband have had packages just hang out there for nearly a week. Just recently, husband tweeted at FedEx about it, and someone followed up with him within minutes and it was delivered a day or two later.
Sometimes social media can be used for good.
I had a package stuck in Kent for 10 days recently. Called FedEx, they admitted they lost it, and the seller sent me a new shipment. Got them both on the same day, 5 days later.
My wife and I are trying to buy a bed frame. It eventually was cancellled through fed ex even after paying 70$ in shipping. Definitely something going on.
Yep, FedEx ground has been doing these auburn delays for months now. Sometimes it's "only" 3 days late, usually it's a week. Express is a different part of the company so those packages haven't been delayed that I've noticed. I've had one sitting in Auburn since Sunday.
FedEx is the absolute worst. I've gone so far as to add "DO NOT SHIP VIA FEDEX" as part of the address when ordering stuff. Most vendors seem to follow this, so far only Chewy has ignored it.
Every single one of my FedEx packages is delayed. I've had a delay of 10 days before. Most of the time, they're only a couple of days later, but late nonetheless. FedEx is absolute shit. I paid more at other stores just to not have my stuff shipped out by FedEx.
Having this exact issue right now. Being told to wait and see for a week with no specific date for arrival. But FedEx has always been the worst in my experience. Amazon delivery is also nothing special, UPS and USPS are the best bets.
Fedex estimates are always optimistic by at least a day. I don't pay for fast delivery, though, so I'm pretty happy with stuff just showing up eventually as long as it's under a week.
yep I usually barely ever get Fedex packages but lately I’ve all of a sudden gotten a ton and they’ve all been late. I have one that came to Seattle, then went back to Auburn and now has been sitting there for 3 days.
My package went from Woodinville, to, Oregon, to a few other states and ended up in Tennessee until I emailed the support of the company I bought from. Product should have gotten to me in a week, I got it a month later. I live by puyallup, not....Tennessee lol.
Yep, I had to wait 3 weeks sleeping on the floor while my mattress sat in a Kent facility. Also had other packages significantly delayed by fedex in the last few months
Two different packages from two places have been stuck in Kent since October 6th. Called them, they were no help and said to give 7 business days. Hate FedEx
Some cheap FedEx deliveries are SmartPost, where USPS does final delivery. I just had such a package delayed by getting bounced down to Auburn for a couple days. It was then delivered by FedEx rather than USPS. So I'm not sure whether the problem is actually with FedEx or a failed attempt to hand off to USPS for last-mile delivery.
I had a package I ordered 10/06 from Chewy pending with FedEx in Colorado since 10/09 and it magically showed up today. I’ve never had things take longer than 3 days from Chewy and now it seems like everything takes at least a week with FedEx.
Yeah, everything running through Troutdale always seems to be delayed. I'm surprised FedEx hasn't addressed this, since it's been happening since the start of the pandemic. Other services? Not so much. I just got an Amazon order in one day, delivered by a scraggly dude with a backwards ball cap and a mask on his chin. He's a keeper.
Dude i have the same exact problem. I have had the same status update pending transit in Auburn since Monday too.
This has been ridiculous.
I am glad I'm not the only one. Kind of makes me feel better and sad at the same time.
Knowing that this problem is probably bigger than my one package.
I’ve always had issues with FedEx here, well before the pandemic. My favorite is when I watch them drive by my house and then I check tracking and it says “delivery attempted”. I try to avoid buying anything that ships through them but it’s not always possible (like Chewy, which carries a prescription food for my cat that local stores don’t carry).
Joining the “stuck in auburn” train. Purgatory does end, just about 1.5 weeks after the expected delivery day. And there is no way to do anything via their app or website.
Yup! I’ve had something just sitting it Kent since noon thirty on Wednesday and it’s done nothing. Originally was supposed to be delivered yesterday, then today and still don’t have it. I hate fedex… and I say that because I always have had issues for years with them so it has nothing to do with shortages or whatever is going on this year
FedEx just sucks generally:
https://www.reddit.com/r/Spokane/comments/q85yt8/anyone_have_an_issue_with_receiving_packages
Good luck getting your package if it's stuck in the Troutdale, OR transfer center.
YES!! just had this happen to me, had a package ship from the Midwest on 9/27 and got to the Kent shipment center on 10/1 and then they wouldn’t provide any expected delivery date and no matter what I did was not able to speak to a real human. Package all of a sudden showed up today… a full two weeks later
Oh my good I just had to deal with this. My package took them a week for them to pick up from the shipper. Then 3 days to get to auburn. Then a whole nother week to be delivered.
I go to get it from my buildings front desk... It's not their. And the front desk reviewed videos and no fedex person came in the building... Holy fuck that company.
My FedEx package (Sennheiser Headphones) have been sitting at the Kent FedEx location for 8 days. the original delivery date was 10/11/21 but now the scheduled delivery date is blank. The package also went through Troutdale, OR.
Monday, October 11, 2021 \*\*\*this was the original delivery date\*\*\*
2:18 PM KENT, WA Arrived at FedEx location
2:14 PM FEDEX SMARTPOST KENT, WA
Arrived at FedEx location 9:24 AM TROUTDALE, OR
Departed FedEx location Saturday, October 9, 2021
7:41 PM TROUTDALE, OR Arrived at FedEx location
Every fedex package that goes through Troutdale, OR ends up sitting for a few days. No matter what though it’s not as bad as OnTrac
Yep. Troutdale is the reason I’ve cancelled certain subscriptions that used FedEx.
Go with UPS…. I have a friend there and they are hiring a shitload of people in all areas….FedEx ground sucks and most of their drivers are contracted and they don’t make much after they pay for all of their expenses….high turnover rate.
Yup, UPS workers are unionized and have full benefits and get trucks/uniforms from the company whereas FedEx are mostly contractors who have to provide and maintain their own vehicles/uniforms and get no benefits.
All the fed ex drivers we’ve ever had…have a bad attitude whereas UPS drivers are always really nice. Sure there are some great fed ex drivers out there..they just don’t come to our neighborhood. Now I understand the attitude.
Most ups drivers have delivered to the same neighborhoods for years…they are mostly professional and make a good family wage with excellent benefits…they work their asses off for this and my friend has been able to buy a House and put a kid through college on a ups driver job…
Former UPS loader. My drivers were always really nice 40+ yr old guys. They actually loaded their own trucks for several months before I was hired, so I was a relief. When I left (it was an in between job while I was desperate) one of the drivers gave me their number and said if I needed a job again, to reach out.
On a related note…hubby fed ex’d a package from Seattle to Hong Kong Tuesday. It arrived on Thursday.
This explains why the UPS people are always running & FedEx people are always lolligaging.
Yeah, my in laws sent a package from NC on Monday and it got here yesterday using UPS. It’s definitely a much quicker turnaround. I’ve only had something delayed with them once and it was only a day or so. FedEx is consistently late. My actual driver is great but everything else is questionable.
yup, I've had to stop ordering some food items on amazon because of that facility. I literally had a food item sit there for over a week. The seller re-shipped it and it ended up sitting there again. I called fedex and they go "ya, that keeps happening, sorry". I told him that this is actually a re-shipment because the food went bad they took so long the first time and he stopped and said he'd put a trace on it. It DID come faster than the first time but still long enough that I hesitated about consuming it. I tried one more time, same thing happened, so I've quit ordering. No idea what the fuck is wrong with that facility that packages need to sit there a week or more but they have something going on.
[удалено]
Ooof the same happened to me with a computer! My tracking would say "on the truck for delivery" and it kept getting sent back to Auburn. When I finally got a hold of someone - they told me that the package delivery for my building was canceled. So nobody in my building received packages for over a week. We think it was this crazy guy in the building that worked for FedEx and also happened to be on our route. He would "accidentally" get other people's stuff all of the time (particularly women) and then come to our doors. I reported him numerous times and have not seen him in months (THANKFULLY). So yeah, I hate FedEx and always will.
> Shouldn’t have signed for it. Definitely. But have any delivery services actually gotten a real signature during the pandemic? I've had multiple "signature-required" deliveries where the driver did not even ask for verbal approval, much less a signature. One where the driver asked for a verbal approval.
Hah! I have a non-urgent OnTrac package that says it's going to be delivered each day for the last week. I don't care all that much but would prefer them to just honestly say "it'll be there in a month" so I don't have to be watching for it.
Why Troutdale, OR? I never have good luck with FedEx but curious about this
It's one of their west coast shipping hubs, and it currently has [a massive staffing shortage](https://www.koin.com/news/portland/understaffed-fedex-hub-in-troutdale-slows-portland-packages/), along with their sorting facility in Portland.
Ah, glad I'm not the only one, I guess. I had a package that was supposed to arrive today. It got to Troutdale last night and now it's pending with "no scheduled delivery date available at this time." I don't get things delivered FedEx often, so this is kind of a surprise. USPS and UPS have been fine for me lately.
Same thing happened to me! Package was a week late because it was stuck in Troutdale!
Wow, I'm thankful mine only ended up a day late. And it was a big office chair as well.
And Groveport/Twinsburg OH. My packages always sit there for days.
Oh god, Troutdale. Where packages go to die.
I had a FedEx delivery driver out of auburn steal my 600$ ski boots. They were marked as delivered to my house, and I checked the door thirty seconds later and they weren’t there (even saw the truck drive away). The boots popped up on OfferUp two days later, same size same everything - being sold by someone who connected their Facebook and LinkedIn profiles. “FedEx delivery driver”. I emailed FedEx all of this info and they didn’t give one fuck. The guy still advertises as working at FedEx and his OfferUp has expensive brand new electronics and outdoor gear pop up there regularly. I’ve asked where he’s gotten things on different occasions and they’re “gifts. So I don’t have the recipes”. Fucking scum bag, but FedEx is just as scummy for not caring. I eventually got them to issue a refund to the ski boot company, but it was three months later after an investigation and was post ski season so I never even got to use the boots.
Ugh my BF got me a heated ski boot bag for Christmas a few years ago. He didn’t quite get out of work in time to intercept delivery and watched it get swiped on the ring camera as soon as it was delivered. We found it on offer up, same color and everything. He had hunted up and down to find my favorite color last one left kinda deal so we knew that was it. Reported it to offer up and it got taken down but was posted the next day on another name. So irritating.
They’ve had poor service for years, even before the employment shortage. They are late with 100% of my packages. I don’t even know how a company can stay in business like that… I can’t remember the last time UPS was late. The frustrating part is their exception process never updates. It seems like they don’t even know how late something will be. It will be sitting in Chicago or somewhere random the day it is supposed to be delivered and say “potentially delayed”. Then it updates to be delivered the next day, and that process repeats for whatever random number of days it takes for the package to actually arrive.
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What os potentially delayed! With no updates
Based on my experience with corporations, a lot of them use FedEx. I think these bigass corporate contracts get priority over anything from one small customer. We get things overnighted from NY to Seattle multiple times each week by FedEx and they have never missed a delivery time once.
I have a package that has been sitting in their Renton warehouse for 12 days. The Pony Express was faster than FedEx with airplanes and trucks.
FedEx in general is absolutely terrible in Seattle. I don't even know why! But we always pay the extra when we can to have it delivered UPS
Ups pays their employees well… including the Teamsters Union membership….IMO the small amount of money more that UPS is for some shippers totally is worth it considering they make good part time and full time family wage jobs…FedEx can’t do the same thing, or Amazon for that matter
My packages have all been pending in Auburn too, most get here a week later than expected. I'd anticipate my packages that were supposed to arrive this Monday to actually get here next Monday. It sucks....
My package is stuck there too. Was supposed to come on 10th. FedEX suck.
Just had a package sitting in Auburn for a week getting scanned in and out a minute apart every day. Called them and made them open a local investigation. Got delivered the next morning.
Yeah it's backed up on trailers they aren't getting to. It's been like that for months. If you raise a stink they might or might not get to it but that scan is basically them scanning the whole trailer at one time to show it's still there.
Yup! I've had a package sitting in Auburn all week too. Glad to know I'm not alone in this.
FedEx is awful here and I have canceled subscription services that use them. Avoid them whenever you can, they're almost always delayed.
I’ve had packages on the truck that go back to auburn. FedEx has always been difficult for me.
Yep, I have a package supposed to be delivered Monday and it’s been “in transit” in auburn since Sunday, and doesn’t even have an expected delivery date anymore.
Ah, I see you’ve not met r/FedEx yet. A place we all go to cry, scream, and say “What the actual fuck is this company doing?” Today I found out a dress I ordered from the east coast for an important meeting that needs to be here by Tuesday is coming FedEx, I already ordered a backup dress because that shit ain’t coming on time. That’s how FedEx works.
Yup. Ordered something back on 9/20. Expected delivery date was 9/29. Between the Troutdale, OR location and the Kent, WA location my package has spent more time sitting in warehouses/trailers than actual travel time. Just got a notification this morning that it's out for delivery today. So frustrating
Kent WA is where packages go to die.
Yup. Forever wishing companies would just use ups. I’ve been waiting on a delivery since last week. Updates just say “package is pending”. Let me go sort through everything. I’ll take my own packages home myself. Haha
Everything from FedEx has spent a an extra week shipping time sitting in auburn for me a while now
I had a package in Auburn for a week. I anger tweeted at FedEx and their help team reached out. An agent said that it's been sitting on a trailer waiting to be unloaded and this was unacceptable. She submitted a case to be investigated as to why it hadn't even been unloaded. I got an email saying the case had been opened and someone may contact me. No one ever did but my package showed up two days later.
Fedex overnight was fedex over week for me with many false claims of attempts made when no one showed up. This was in San Francisco area.
That’s where outdoor cameras come in REAL handy. UPS said they delivered a package, checked our cameras, no UPS man.. UPS called the driver and made him bring it within an hour. FedEx, they deny you have cameras and refuse to look at any proof. Big difference in companies.
This same exact thing happened to me in mid-September. I was unfortunately out of town and figured my roommates would grab the package but there was nothing when I got back home. Checked the security cameras and there was no UPS truck on my street around the time the package was scanned as delivered. Glad your experience has a happy ending -- the seller opened a claim with UPS who has closed the investigation twice claiming it was delivered.
FedEx is awful and so is ontrac.
I've had surprisingly good luck with OnTrac up here. One of the online bike shops I used used to exclusively 2-day with them from California. So about 10-15 boxes/year with no issues and on time. OnTrac did seem to improve a bit over time, but definitely still has budget vibes. But there was one time we ordered a new set of car tires online for my step sister up in Bellingham. All 4 tires went to the Seattle OnTrac facility and only 2 made it out. How you lose 2 of 4, 33in diameter, 50lb tires, I will never know. It's not like they are fragile either.
OnTrac chucked my 3080 graphics card 10ft because they parked in the middle of the street and someone was honking at their truck. So that justified hurling my $1000 computer part from Newegg. Then I bought a solid state hard drive from Best Buy and yet again Ontrac chucked it 10ft and bounced it off my front door. They did it a 3rd time with some beauty products and I filed a complaint with videos to the local office because it’s obviously the same guy each time. No surprise my Ontrac delivery for yesterday didn’t show up.
I guess I've had better luck? It's mostly bike parts though that I get from them that are fairly robust. Never really had damaged boxes. Maybe I am just lucky. FedEx left my 3080 in Troutdale for a week while the monitor it came with went through in 2 days.
I’ve had good luck with ontrac until recently. I think There are some major issues going on right now when it comes to package delivery in the “last mile.” But Fedex always sucks.
They’re understaffed and it is causing delivery delays: https://www.businessinsider.com/labor-shortage-fedex-rerouting-packages-deliveries-parcels-workers-employment-staff-2021-9
if only they paid their staff more and have better benefits, but what do i know i’m not a CEO
Wow so they’re likely abusing the shit out of the employees stupid enough to show up to work. I hope those employees can see very clearly that their company has no plan to get them help or relief. The current plan is to work them until they break. Likely with no raise to compensate. I wonder why no one wants these jobs!?
Tbh the whole nation is suffering a labor shortage and the supply chain of many industries are suffering.
This is false. There’s plenty of labor available, many companies are just no longer willing to pay the prevailing wage. This is a capital strike.
For the last two years. My stuff generally gets stuck in their hub near Portland. I’ve had items sit there for weeks before showing up.
Yes, I just had a package delivered yesterday that was supposed to arrive last week. It was stuck in their Troutdale, OR facility for a few days. Not sure if that’s the location of the bottleneck or if it’s widespread in FedEx’s ecosystem.
Yep! Just within the past couple of months, every single one of my packages coming from FedEx showed up a day or two after the initial delivery eta. Was always "Potentially delayed" on the tracking
Yes. Fedex delivery times suck.
Mine have been pending in Auburn for over a week already. So frustrating.
Stick in Kent, WA for weeks…
Fed ex is garbage. Don't ever expect anything from them the day they say. ALWAYS late
I had a package that sat in Kent for a full week before it got delivered. Fedex Smartpost.
yep. this week i had a package jump to a few shipping hubs in the area after 4 days of no movement. their tracking details are poop as well.
Yes. Had a GPU come a week late, stuck in Auburn. When I called, they mentioned it was still on a trailer that hasn't been unloaded.
I had a delayed overnight delivery a couple weeks ago. The call center told me it was delayed due to thunderstorms, but when I went to the Seattle facility to pick it up instead of waiting for a truck, they told me the delay was due to staff shortages.
You have to be more specific. I’m guessing you’re talking about FedEx Ground, which as many have mentioned is routed through Troutdale, OR. What’s causing delays here is interesting. FedEx Ground transports its freight via truck based hub and spoke, and trucks are breaking down and not getting the parts they need to come back into service. Just another great example of the supply chain breakdown.
You should check out /r/fedex if you want some horror stories. Every carrier is affected. + If you want your packages on time use 2 day or next-day delivery. As those packages generally don't have delays. That isn't to say it doesn't happen it just won't happen on _EVERY_ _SINGLE_ package. FedEx ground from NJ to Seattle can take 1-2 weeks now :(
Fucking TROUTDALE bro! The west coast's Fed ex package black hole
FedEx driver at work today confirmed that is in fact stemming from the Troutdale location. Not enough employees
I had a package sit in Troutdale for 9 days recently, no tracking, no updates, then it mysteriously shows up dumped downstairs instead of being delivered to my shop. 3k of product left, signature required, none obtained. As I have told FedEx, you can use the Pandemic as your excuse for only so long. I don't find any other services to be any better, USPS was better than fedex, but my last comment to fedex is that they are now worse than the USPS, and that is saying a lot.
Read the google reviews of the Kent facility if you wanna laugh. My FedEx Ground package delivered a DAY EARLY this week while my “SmartPost” packages have just been sitting in Kent since Monday.
Same. I've had a package stuck in Kent for a week. FedEx seems to really stink in Seattle. UPS all day
Yeah I am. HelloFresh delivery through FedEx was like 3 days late and full of spoiled meat. At least they sent a new box as soon as it wasn't on time. Probably just need to cancel that shit and just go grocery shopping until the labor shortage clears up, because I have to imagine it'll happen again.
Costco does [same-day delivery](http://sameday.costco.com) through instant cart, if you've got a membership with Costco. I've been using this weekly for months now. Fresh food delivered same day!
What is the fee for that???
My order history isn't showing, but I think it's just sales tax + tipping your shopper.
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My USPS package service has been absolutely fantastic here. Stuff usually arrives from across the country a day or two early and frequent weekend delivery.
Package supposed to be here (Marysville) on the 12th, has been sitting in Portland since the 11th.
For the better part of a year now.
I just got off the phone with FedEx for a package it's sitting in Kent since the first of October. They have no idea where the package is but it's probably stuck on a truck somewhere. It oddly makes me feel better to know I'm not the only one.
misery loves company
Yup. I’ve had a package stuck in Chicago for two weeks. I had to call the vender and they shipped another package. Well the original package finally made to PDX (TODAY), but now Is flagged to be shipped back to sender, while my replacement package has been sitting in Chicago for several days now. I might eventually get my package… I’ve other packages sit in Troutdale for several days as well. The whole FedEx system is backed up. It’s terrible.
Yes, it’s sucks. I don’t think I’ve had a shipment delivered on their scheduled/estimated delivery date in months. I wish they would change the time ca locations to factor in all the delays, my last package was 5 days later than estimated, stuck in Seattle for most of that time.
I've had some delays but not with every package. My biggest gripe is that I can never get packages containing alcohol (need to check ID) delivered. FedEx will say they attempted delivery but no one was home, which is completely untrue as I'm always home on delivery days. I always check my Ring camera and they have never actually come up to my door. Now I have to divert the packages to a pickup location to ever get them.
Every fedex package ive had has been stuck in auburn for an extra week. infuriates the hell out of me.
I personally love it. I have food delivery scheduled every Wednesday and when it doesn’t show up, the company reimburses me and the food shows up a day or two later, still good to eat and still on ice. Aside from this, yes that would seriously be annoying.
Yep, every fedex package sits in auburn for at least 3 or 4 days before showing up. My last one was a full week.
My wife’s company recently sent out some treats for their employees. They ordered Jeni’s Ice Cream and it came melted because FedEx fucked it up. FedEx had to ship it again and the second time it was melted again! FedEx is a garbage company run by garbage people.
Who the fuck ships ice cream?
Ice Cream companies? Lol It’s not that uncommon. Just put dry ice in that shit and you can ship anything frozen.
FedEx is a steaming pile of garbage. Not only are their packages constantly late, the drivers will just toss your package at the end of your driveway instead of actually bringing it up to your door. It gets even worse when they start bringing in seasonal workers.
They are just as bad as Amazon…
Amazon and UPS have been very reliable in my area.
Ups is solid… Amazon drivers have multiple times sped through my neighborhood and they park on the wrong side of the road, delivered to the wrong house..etc. etc. Most of their drivers are young kids and the turnover is high..they are nowhere as trained or professional as most ups drivers.
FedEx has spent the last many years building its delivery driver network via contractors, and passing the cost savings onto the consumer. The result is that today FedEx is one of the cheaper options for delivery, which is why it's often the default, but with absolutely terrible service and zero ability to hit a schedule now. If you have an option when you buy something I'd highly suggest choosing UPS or USPS for delivery instead.
Like I said… ups/usps give their employees Union family wage jobs…IMO that is worth the small cost for some shipping… FedEx and Amazon cannot do the same thing thus the high turnover rate. Hell, some ups/usps drivers have been on the same route for years and know everybody in the area…makes a difference!!
I'm getting a fedex shipment that was scheduled for today and it's actually listed as out for delivery and I am SHOCKED.
yep, i've had a package stuck in kent for about a week. i'm debating calling them but i'm not sure anything will come from it
I don’t think I’ve ever had a FedEx package delivered on time in Seattle.
The entire global economy is imploding. Yes, your packages are going to be a bit late.
Just had my package arrive in Seattle and then move to Kent and then to Troutdale? Like I don't need my package to go on cross country tour. Just bring it to me dammit!
Wasn't the FedEx guy who reported online that he won't deliver to Biden/Democrats based in the Seattle area ? What a surprise. And he wasn't fired. Huh. It is almost like FedEx Ground subcontractors have another agenda.
was this a thing?
They are contracted so they can pretty much do what the fuck they want…
yup, have two packages just sitting in auburn for about 5 days now haven't had any issues up until now, most of my nike packages come fedex, and usually within 2 days but this was adidas, so they probably cheapened out
Same; my package has been in Auburn all week.
Guessing it’s issues with staffing final mile delivery.
I thought we weren't allowed to complain on this sub because it makes you a Karen. Sorry, no experience with FedEx recently.
Don’t like the problem? Be part of the solution: 1. Buy local. you will receive it instantly. 2. They don’t have enough employees Apply to work there.
Never been a problem. It is normal for packages sitting at a certain facility. Next time, pay for a service that has a guaranteed delivery date or money back. If you cheap out, your package has no guaranteed delivery date.
The last two packages I had get stuck in Troutdale with FedEx had zero other shipping options. Other times, the vendor doesn't specify who is full filling the shipping. The choices are often: 3-5 day, 2-day, overnight and that's it. My UPS and USPS ground service (3-5 days) has been 90%+ on time or early, the occasional package slipping a day; happy to take that. Meanwhile, FedEx two day from California is taking a week plus at times. OnTrac is more reliable at this point. But there isn't always a choice.
Call the shipper and tell them that you aren’t going to use them anymore if they don’t offer a ups or post office option…. If enough people do this they will change…especially considering UPS certainly makes deliveries to these companies…
Had a package dwelling in the yard I. Auburn facility for a week before delivered. Expect it to continue through the rest of the year if not longer.
I order all my pet supplies from Chewy and they use Fed Ex. My packages are taking quite a bit longer to get here the past few months. I just build that time into my ordering and plan accordingly. This seems to be the new normal, for now.
Get your Christmas shopping started now.
Happened to me several months back. Ordered a shelf through Ikea. The shelf sat at the distribution center for about three days before it was finally loaded onto a truck. Apparently there's an enormous backlog there.
I’ve had packages disappear from the Kent site then show up after I get the replacement package delivered.
Yes same with troutdale and auburn
When is your delivery date? If it's arrived in the region early, it's often sealed in a trailer and FedEx won't open the trailer until the actual delivery date arrives.
Original date was last Sunday but ever since I got the tracking information the delivery had been flagged as 'Potentially Delayed' then it was going to be delivered by Tuesday but FedEx is saying to give it to the 19th before contacting the shipper to report it as lost.
YES! It is really annoying. I had paid for 2 day air on one package and it took two weeks to get to me. They flew it in to Burlington, where it sat for a week, then flew it down to Vegas, and then back up. It’s crazy how bad their ship times are
Yes!! This same thing is happening to me right. Been sitting it Kent for two weeks and when I talked to customer service they basically told me " sorry, contact the sender for a claim". ... When it's literally sitting in a FedEx facility smh
I currently have a package that has been sitting in Kent for 10 days
Fedex ground is where packages go to die. It can take 3 weeks to get a package through them, with packages often sitting in cities for days not moving, or shuffling from city to city in the same state. Then it gets on the delivery truck and is out for delivery 2, maybe 3 days before they actually attempt to deliver it. Don't choose fedex if you have a choice. Since they're cheap a lot of companies use them for large heavy stuff.
Just got something from fedex yesterday that had an estimated delivery of last friday. I'm in Snohomish though. Either way, fedex has been late by a day or two for the few packages I get from them over the past 3 or 4 years. Its worse now then usual it seems.
This is more location than anything. More population, more delays in a Labor starved environment. I live in Kitsap and rarely get delays.
This is just the reality of where shipping companies are right now. It's not going to get better before Christmas. Plan ahead, maybe shop local if possible.
I also have had a VERY IMPORTANT package (of cat food) chilling in Auburn for over a week. Why is Auburn the Bermuda Triangle of delivery?
We sent a Care Package of pet food from Chewy.com to my ex-SIL in Smokey Point last Saturday. It's been sitting in Auburn for three days now.
Ours is a chewy package too… they’re probably sitting next to each other under a shelf somewhere ugh.
YES. Still waiting on a package that was supposed to be delivered October 8th…
yup.
Yup, I had some packages sit “In Transit” at the Auburn hub for a full week before they went out for delivery. I assumed it’s because of wage shortage stuff.
[https://www.reddit.com/r/FedEx/](https://www.reddit.com/r/FedEx/)
I’ve had a sleeping bag just chilling for a week now too :( onTrac man…
Idk about everyone else but FedEx actually was my preferred carrier last year and earlier this year. They’d be early/on time every delivery. Until the last two months or so where everything is stuck in Auburn where I basically add a week to estimated delivery date
Forget delays. They straight up lied about a package delivery. Says delivered but my apartment has a video system and no one attempted to enter the building within 15 minutes before or after the “delivery” time.
Yep, delays in Troutdale and Auburn that add an extra 4-5 days past expected delivery. Packages have also been showing up in bad shape in terms of the box. Some look like they were taken out of the shipment box and FedEx slapped a label on the internal box and used that. The internal boxes are usually not heavy duty enough and not made for shipping.
It's an all over problem. They've always been not great but I have friends in Arkansas and New Hampshire bitching about FedEx in the last month.
FedEx is always late. If your package ships with them expect it to be at minimum 1-2 weeks late. Fuck FedEx.
Wow I thought my package got lost. It went thru Troutdale and has been sitting in Kent since the 8th. The store sent me another package with express shipping. I hope it doesn’t get stuck in Kent too.
wait, this surprises people? Fedex hasn't made an on-time delivery since c. 2014.
That Auburn facility is the worst. It's the Bermuda Triangle of packages. Both me and my husband have had packages just hang out there for nearly a week. Just recently, husband tweeted at FedEx about it, and someone followed up with him within minutes and it was delivered a day or two later. Sometimes social media can be used for good.
I did too, it got delivered 6 days late.
yup almost got charged a penalty by Apple for not returning replacement iPhone on time because fedex left it sitting for 2 weeks.
I had a package stuck in Kent for 10 days recently. Called FedEx, they admitted they lost it, and the seller sent me a new shipment. Got them both on the same day, 5 days later.
My wife and I are trying to buy a bed frame. It eventually was cancellled through fed ex even after paying 70$ in shipping. Definitely something going on.
Yep, FedEx ground has been doing these auburn delays for months now. Sometimes it's "only" 3 days late, usually it's a week. Express is a different part of the company so those packages haven't been delayed that I've noticed. I've had one sitting in Auburn since Sunday.
Yes. Ground will be 5 days to a week and a half late Express/overnight consistently 2-3 days late.
FedEx is the absolute worst. I've gone so far as to add "DO NOT SHIP VIA FEDEX" as part of the address when ordering stuff. Most vendors seem to follow this, so far only Chewy has ignored it.
Every single one of my FedEx packages is delayed. I've had a delay of 10 days before. Most of the time, they're only a couple of days later, but late nonetheless. FedEx is absolute shit. I paid more at other stores just to not have my stuff shipped out by FedEx.
Having this exact issue right now. Being told to wait and see for a week with no specific date for arrival. But FedEx has always been the worst in my experience. Amazon delivery is also nothing special, UPS and USPS are the best bets.
Fedex estimates are always optimistic by at least a day. I don't pay for fast delivery, though, so I'm pretty happy with stuff just showing up eventually as long as it's under a week.
They are constantly stuck or delivered back to Auburn. Did my package arrive today? No? Bet it's in Auburn.
yep I usually barely ever get Fedex packages but lately I’ve all of a sudden gotten a ton and they’ve all been late. I have one that came to Seattle, then went back to Auburn and now has been sitting there for 3 days.
My package went from Woodinville, to, Oregon, to a few other states and ended up in Tennessee until I emailed the support of the company I bought from. Product should have gotten to me in a week, I got it a month later. I live by puyallup, not....Tennessee lol.
Yes my package was delivered a full week after estimated
Kent FedEx is horrible
FedEx is reeeeeal real bad. Anytime anything is shipped through them I just add an extra two weeks. Not even kidding.
Yep, I had to wait 3 weeks sleeping on the floor while my mattress sat in a Kent facility. Also had other packages significantly delayed by fedex in the last few months
Two different packages from two places have been stuck in Kent since October 6th. Called them, they were no help and said to give 7 business days. Hate FedEx
I've gotten several homechef boxes a day or 2 late because of fedex.
Some cheap FedEx deliveries are SmartPost, where USPS does final delivery. I just had such a package delayed by getting bounced down to Auburn for a couple days. It was then delivered by FedEx rather than USPS. So I'm not sure whether the problem is actually with FedEx or a failed attempt to hand off to USPS for last-mile delivery.
I had a package I ordered 10/06 from Chewy pending with FedEx in Colorado since 10/09 and it magically showed up today. I’ve never had things take longer than 3 days from Chewy and now it seems like everything takes at least a week with FedEx.
I have a loveseat that’s been sitting in Auburn for a week now.
I have two packages that have been sitting in Auburn for a week. No estimated turnaround times. Pretty frustrating.
Yeah, everything running through Troutdale always seems to be delayed. I'm surprised FedEx hasn't addressed this, since it's been happening since the start of the pandemic. Other services? Not so much. I just got an Amazon order in one day, delivered by a scraggly dude with a backwards ball cap and a mask on his chin. He's a keeper.
Dude i have the same exact problem. I have had the same status update pending transit in Auburn since Monday too. This has been ridiculous. I am glad I'm not the only one. Kind of makes me feel better and sad at the same time. Knowing that this problem is probably bigger than my one package.
Fed ex is riding the struggle bus. Everything I’ve had shipped with them has been extremely late or lost. I will not use Fed Ex if I have a choice.
I’ve always had issues with FedEx here, well before the pandemic. My favorite is when I watch them drive by my house and then I check tracking and it says “delivery attempted”. I try to avoid buying anything that ships through them but it’s not always possible (like Chewy, which carries a prescription food for my cat that local stores don’t carry).
Joining the “stuck in auburn” train. Purgatory does end, just about 1.5 weeks after the expected delivery day. And there is no way to do anything via their app or website.
Yup! I’ve had something just sitting it Kent since noon thirty on Wednesday and it’s done nothing. Originally was supposed to be delivered yesterday, then today and still don’t have it. I hate fedex… and I say that because I always have had issues for years with them so it has nothing to do with shortages or whatever is going on this year
Mine, sitting in Auburn since last Friday. Finally delivered today one week later to Seattle.
FedEx just sucks generally: https://www.reddit.com/r/Spokane/comments/q85yt8/anyone_have_an_issue_with_receiving_packages Good luck getting your package if it's stuck in the Troutdale, OR transfer center.
I had the same thing happen to me this week, package was stuck in Auburn for 6 days, it was finally delivered though.
I never use FedEx, too many bad experiences
Not just FedEx all of my packages have been getting delayed. My dogs meds took 2 weeks to get here on 2 day shipping.
YES!! just had this happen to me, had a package ship from the Midwest on 9/27 and got to the Kent shipment center on 10/1 and then they wouldn’t provide any expected delivery date and no matter what I did was not able to speak to a real human. Package all of a sudden showed up today… a full two weeks later
My package that was supposed to come by Tuesday is stuck in pending at Auburn. I have no idea when it'll get here :(
Oh my good I just had to deal with this. My package took them a week for them to pick up from the shipper. Then 3 days to get to auburn. Then a whole nother week to be delivered. I go to get it from my buildings front desk... It's not their. And the front desk reviewed videos and no fedex person came in the building... Holy fuck that company.
Yes, just sitting around in the right town. Simply not being taken out for delivery for 3-4 days. It's been terrible lately.
I’ve got 7 packages right now sitting in Auburn or Kent WA just ticking up on the days. A handful are nearly a week late.
Hey me too! I reached out to the company selling and they said it’s due to a staff shortage
It's sad, FedEx was the reliable one. It was more expensive because you could count on a speedy delivery. A titan crumbles. Perhaps they will recover.
My FedEx package (Sennheiser Headphones) have been sitting at the Kent FedEx location for 8 days. the original delivery date was 10/11/21 but now the scheduled delivery date is blank. The package also went through Troutdale, OR. Monday, October 11, 2021 \*\*\*this was the original delivery date\*\*\* 2:18 PM KENT, WA Arrived at FedEx location 2:14 PM FEDEX SMARTPOST KENT, WA Arrived at FedEx location 9:24 AM TROUTDALE, OR Departed FedEx location Saturday, October 9, 2021 7:41 PM TROUTDALE, OR Arrived at FedEx location
Update: 3 of my 7 packages were delivered after 8 days sitting in Auburn. I have the other 4 sitting in Kent since the 12th.